ESP LINCOLN MKZ HYBRID 2014 Owner's Guide

Post-Incident
•
Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 50 feet (15 meters)
of any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.,
open window, door, or trunk).
• For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• For vehicles in Canada, notify Ford
Motor Company 1-800-565-3673 (then
follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps
to secure and discharge the
high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear
gurgling or bubbling from the
high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners. The horn and lamps will turn off when:
•
The hazard control button is pressed
• The panic button (if equipped) is
pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. The message Spinout Detected
Hazards Activated will also appear on the
instrument cluster. The message may not
appear if your vehicle runs out of power.
Once the hazard warning flashers have
been activated, you can turn them off by:
• Pressing the hazard warning flasher
button
• Pressing the remote control unlock
button
• Pressing the remote control panic
button
• Cycling the ignition on and off twice
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MKZ (CC9) Roadside Emergencies

The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking
or serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by
use of improper fuel. Using leaded fuel
may also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific
Region, Sub-Saharan Africa, U.S. Virgin
Islands, Central America, the Caribbean,
and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help
you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL
INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
Toll-Free Number for the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing [email protected].
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MKZ (CC9) Customer Assistance

If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership
’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner’ s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section. REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Ford Motor Company.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Ford Motor Company.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
http://www.safercar.gov.
237
MKZ (CC9) Customer AssistanceE142557

2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 309). Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 83). Reset
the radio station presets.
See Audio
System (page 309).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle trim
and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for
disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries. Note:
It is recommended that the negative
battery cable terminal be disconnected
from the battery if you plan to store your
vehicle for an extended period of time.
CHECKING THE WIPER BLADES Run the tip of your fingers over the edge
of the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for
ease of blade replacement and cleaning
under the blades.
1. Pull the wiper blade and arm away
from the glass. 262
MKZ (CC9) MaintenanceE142463 E129990
1
1 2

can lead to sudden tire failure. The
grade C corresponds to a level of
performance which all passenger car
tires must meet under the Federal
Motor Vehicle Safety Standard No.
139. Grades B and A represent higher
levels of performance on the
laboratory test wheel than the
minimum required by law.
Glossary of Tire Terminology
•
Tire label: A label showing the
original equipment tire sizes,
recommended inflation pressure
and the maximum weight the
vehicle can carry.
• Tire Identification Number:
A
number on the sidewall of each tire
providing information about the tire
brand and manufacturing plant, tire
size and date of manufacture. Also
referred to as DOT code.
• Inflation pressure:
A measure of
the amount of air in a tire.
• Standard load:
A class of P-metric
or Metric tires designed to carry a
maximum load at 35 psi [37 psi (2.5
bar) for Metric tires]. Increasing the
inflation pressure beyond this
pressure will not increase the tire ’s
load carrying capability.
• Extra load:
A class of P-metric or
Metric tires designed to carry a
heavier maximum load at 41 psi [43
psi (2.9 bar) for Metric tires].
Increasing the inflation pressure
beyond this pressure will not
increase the tire ’s load carrying
capability. •
kPa:
Kilopascal, a metric unit of air
pressure.
• PSI:
Pounds per square inch, a
standard unit of air pressure.
• Cold inflation pressure:
The tire
pressure when the vehicle has
been stationary and out of direct
sunlight for an hour or more and
prior to the vehicle being driven
for 1 mile (1.6 km).
• Recommended inflation pressure:
The cold inflation pressure found
on the Safety Compliance
Certification Label (affixed to either
the door hinge pillar, door-latch
post, or the door edge that meets
the door-latch post, next to the
driver's seating position), or Tire
Label located on the B-Pillar or the
edge of the driver’ s door.
• B-pillar:
The structural member at
the side of the vehicle behind the
front door
• Bead area of the tire:
Area of the
tire next to the rim.
• Sidewall of the tire: Area between
the bead area and the tread.
• Tread area of the tire: Area of the
perimeter of the tire that contacts
the road when mounted on the
vehicle.
• Rim:
The metal support (wheel) for
a tire or a tire and tube assembly
upon which the tire beads are
seated.
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MKZ (CC9) Wheels and Tires

Maximum Permissible Inflation
Pressure is the tire manufacturer's
maximum permissible pressure and
the pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than the
manufacturer’ s recommended cold
inflation pressure which can be found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door
edge that meets the door-latch post,
next to the driver's seating position),
or Tire Label which is located on the
B-Pillar or the edge of the driver’ s
door. The cold inflation pressure
should never be set lower than the
recommended pressure on the Safety
Compliance Certification Label or Tire
Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1
psi (7 kPa) in inflation pressure. Check
your tire pressures frequently and
adjust them to the proper pressure
which can be found on the Safety
Compliance Certification Label or Tire
Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from
driving even a mile. Note:
If you are checking tire pressure
when the tire is hot, (for example
driven more than 1 mile [1.6
kilometers]), never bleed or reduce air
pressure. The tires are hot from
driving and it is normal for pressures
to increase above recommended cold
pressures. A hot tire at or below
recommended cold inflation pressure
could be significantly under-inflated.
Note: If you have to drive a distance
to get air for your tire(s), check and
record the tire pressure first and add
the appropriate air pressure when you
get to the pump. It is normal for tires
to heat up and the air pressure inside
to go up as you drive.
2. Remove the cap from the valve on
one tire, then firmly press the tire
gauge onto the valve and measure
the pressure.
3. Add enough air to reach the recommended air pressure.
Note: If you overfill the tire, release
air by pressing on the metal stem in
the center of the valve. Then recheck
the pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire,
including the spare.
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MKZ (CC9) Wheels and Tires

As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS) that illuminates
a low tire pressure telltale when one or
more of your tires is significantly
under-inflated. Accordingly, when the low
tire pressure telltale illuminates, you
should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly
under-inflated tire causes the tire to
overheat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the
vehicle
’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’ s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the
malfunction exists.
When the malfunction indicator is
illuminated, the system may not be able
to detect or signal low tire pressure as
intended. TPMS malfunctions may occur
for a variety of reasons, including the
installation of replacement or alternate
tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always check the TPMS malfunction
telltale after replacing one or more tires
or wheels on your vehicle to ensure that
the replacement or alternate tires and
wheels allow the TPMS to continue to
function properly.
The tire pressure monitoring system
complies with part 15 of the FCC rules and
with RSS-210 of Industry Canada.
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Changing Tires with a Tire Pressure
Monitoring System
Note:
Each road tire is equipped with a
tire pressure sensor located inside the
wheel and tire assembly cavity. The
pressure sensor is attached to the valve
stem. The pressure sensor is covered by
the tire and is not visible unless the tire is
removed. Care must be taken when
changing the tire to avoid damaging the
sensor
It is recommended that you always have
your tires serviced by an authorized
dealer.
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When Inflating your Tires
When putting air into your tires (such as at
a gas station or in your garage), the tire
pressure monitoring system may not
respond immediately to the air added to
your tires.
It may take up to two minutes of driving
over 20 mph (32 km/h) for the light to turn
off after you have filled your tires to the
recommended inflation pressure
How Temperature Affects your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase approximately 2 to 4 psi (14
to 28 kPa) from a cold start situation. If the
vehicle is stationary overnight with the
outside temperature significantly lower
than the daytime temperature, the tire
pressure may decrease approximately 3
psi (21 kPa) for a drop of 30°F (17°C) in
ambient temperature. This lower pressure
value may be detected by the TPMS as
being significantly lower than the
recommended inflation pressure and
activate the TPMS warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. (If one or more
tires are flat, repair as necessary.) Check
air pressure in the road tires. If any tire is
under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
300
MKZ (CC9) Wheels and Tires

MP3 Track and Folder Structure
Audio systems capable of recognizing and
playing MP3 individual tracks and folder
structures work as follows:
•
There are two different modes for MP3
disc playback: MP3 track mode (system
default) and MP3 folder mode.
• MP3 track mode ignores any folder
structure on the MP3 disc. The player
numbers each MP3 track on the disc
(noted by the .mp3 file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 files
may be less depending on the
structure of the CD and exact model
of radio present.
• MP3 folder mode represents a folder
structure consisting of one level of
folders. The CD player numbers all
MP3 tracks on the disc (noted by the
.mp3 file extension) and all folders
containing MP3 files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 discs, it
is important to understand how the system
reads the structures you create. While
various files may be present, (files with
extensions other than mp3), only files with
the .mp3 extension are played; other files
are ignored by the system. This enables
you to use the same MP3 disc for a variety
of tasks on your work computer, home
computer and your in-vehicle system. In track mode, the system displays and
plays the structure as if it were only one
level deep (all .mp3 files play, regardless
of being in a specific folder). In folder
mode, the system only plays the .mp3 files
in the current folder.
AUDIO UNIT - VEHICLES WITH:
PREMIUM AM/FM/CD
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. Note:
The MyLincoln Touch system
controls most of the audio features. See
Entertainment (page 334).
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MKZ (CC9) Audio System

GENERAL INFORMATION WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. Phone
A
Navigation (or Information if your vehicle is not equipped with Navigat\
ion)
B
Climate
C
Settings
D
EV Information
E
Home
F
313
MKZ (CC9) MyLincoln Touch™AB
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