ESP LINCOLN MKZ HYBRID 2014 Service Manual

•
SOUND: Touch the word to access the
Sound menu where you can adjust
settings such as: Bass, Treble,
Midrange, Balance and Fade, DSP
(Digital Signal Processing), THX Deep
Note Demo, Occupancy Mode and
Speed Compensated Volume. (Your
vehicle may not have all of these
sound options.)
• Hazard flasher: Switch the hazard
flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used
for cleaning glasses. If dirt or fingerprints
are still visible, apply a small amount of
alcohol to the cloth. Do not pour or spray
alcohol onto the display. Do not use
detergent or any type of solvent to clean
the display.
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays. Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. •
Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as
it could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC functions
are speed-dependent. Their use is
limited to when your vehicle is
traveling at speeds under 3 mph (5
km/h).
Make sure that you review your device's
manual before using it with SYNC.
316
MKZ (CC9) MyLincoln Touch™

The selection menu expands and different
options appear.
•
Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the
mode.
• Press the left or right arrows to make
adjustments within the chosen mode.
• Press OK to confirm your selection.
Note: If your vehicle is not equipped with
Navigation, Compass appears in the
display instead of Navigation. If you press
the right arrow to go into the Compass
menu, you can see the compass graphic.
The compass displays the direction in
which the vehicle is traveling, not true
direction (for example, if the vehicle is
traveling west, the middle of the compass
graphic displays west; north displays to
the left of west though its true direction is
to the right of west).
Using Voice Recognition
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request. When using voice commands, words and
icons may appear in the lower left status
bar indicating the status of the voice
session (such as Listening, Success, Failed,
Paused or Try Again).
How to Use Voice Commands with Your
System Press the voice icon. After the
tone, speak your command
clearly.
These commands can be said at any time
during a voice session
"Cancel""Exit"
"Go back"
"List of commands" "Main menu""Next page"
"Previous page"
"What can I say?" "Help"
320
MKZ (CC9) MyLincoln Touch™E142599

HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
Reception area
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is
an HD Radio station, it shifts to the digital version.
Depending on the station quality, you may hear a slight
sound change when the station changes from analog to
digital. Blending is the shift from analog to digital sound
or digital back to analog sound.
Station blending
In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
339
MKZ (CC9) MyLincoln Touch™

HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
Radio Voice Commands
If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press
the voice button and, after the tone, say
"Radio", then any of the following
commands. "RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD" 1
"<530-1710>" "AM"
"AM <530-1710>" "AM autoset"
"AM autoset preset <#>" "AM preset <#>"
"Browse" 2
"FM" "RADIO"
"FM <87.9-107.9>"
"FM <87.9-107.9> HD <#>" 1
"FM autoset"
"FM autoset preset <#>" "FM preset <#>" "FM 1"
"FM 1 preset <#>" "FM 2"
"FM 2 preset <#>"
"HD <#>" 1
"Preset <#>" "Radio off ""Radio on" "Set PTY"
"Tune" 3
"Help"
1 If available.
2 If you have said "Browse", see the
"Browse" chart later in this section.
3 If you have said "Tune", see the following
"Tune" chart.
341
MKZ (CC9) MyLincoln Touch™E142599

Options
Touch this button to view and adjust
various media settings.
Sound Settings
Touch this button to adjust settings for:
•
Bass
• Midrange
• Treble
• Balance and Fade
• THX Deep Note Demo
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Set Category for Seek/Scan
This allows you to select a category of
music you would like to search for. You
can then choose to either seek or scan for
the stations playing that category.
Parental Lockout
This allows you to lock and unlock
channels, change or reset your PIN or
unlock all channels. To use this feature,
you need your initial PIN, which is 1234.
Artist/Title/Team Alerts
This feature allows you to select Artists,
Titles and Teams that you would like the
system to alert you to when they are
playing on other channels. Press Edit
Alerts to delete or turn off alerts. You can
also set all alerts to on or off. When an
alert appears on the screen, you can choose to Tune to the channel, to Cancel
the alert or to Disable Alerts. If you are
listening to a sporting event, you can save
your favorite teams so that the system can
alert you when they are playing on a
satellite radio channel.
Note:
Sirius does not support the Alert
feature on all channels. Ford Motor
Company shall not be responsible for Alert
feature variation.
Electronic Serial Number (ESN)
Sirius requires this number when
communicating with you about your
account.
Direct Tune
Touch this button to enter the desired
satellite channel number manually. Touch
Enter when you are done.
Browse
Touch this button to view a list of all
available stations. Scroll to see more
categories. Touch the station you want to
listen to.
Touch
Skip if you want to skip this
channel.
Touch
Lock if you do not want anyone to
listen to this channel.
Touch
Title or Artist to see song and
artists on other stations.
343
MKZ (CC9) MyLincoln Touch™

Sirius Satellite Radio Information
Note:
Sirius reserves the unrestricted right
to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its
prices, at any time, with or without notice
to you. Ford Motor Company shall not be
responsible for any such programming
changes. Sirius satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather,
traffic and entertainment programming.
Your factory-installed Sirius satellite radio
system includes hardware and a limited
subscription term that begins on the date
of sale or lease of your vehicle. See an
authorized dealer for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
list of Sirius satellite radio channels, and
other features, please visit
www.siriusxm.com in the United States,
www.sirius.ca in Canada, or call Sirius at
1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial Number
(ESN)
You need your ESN to activate, modify or
track your satellite radio account. The ESN
is on the System Information Screen (SR
ESN:XXXXXXXXXXXX). To access your
ESN, touch the bottom left corner of the
touchscreen. Touch SIRIUS > Options.
344
MKZ (CC9) MyLincoln Touch™E142593

Bluetooth Audio
Your system allows you to stream audio
over your vehicle's speakers from your
connected, Bluetooth-enabled cellular
phone.
To access, press the lower left
corner on the touchscreen, then
select the BT Stereo tab.
Bluetooth Audio Voice Commands If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after
the tone, say "Next song", "Pause", "Play"
or "Previous song".
A/V Inputs WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. WARNINGS
For safety reasons, do not connect
or adjust the settings on your
portable music player while your vehicle
is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is moving. Hard objects may
become projectiles in a crash or sudden
stop, which may increase the risk of
serious injury. The audio extension cable
must be long enough to allow the portable
music player to be safely stored while your
vehicle is moving. Your A/V inputs allow you to connect an
auxiliary audio/video source (such as a
gaming systems or a personal camcorder)
by connecting RCA cords (not included)
to these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an
auxiliary input jack to play music from your
portable music player over your vehicle's
speakers. Plug in your 1/8 inch (3.5
millimeter) RCA adapter into the two left
A/V input jacks (red and white).
353
MKZ (CC9) MyLincoln Touch™E142611 E142599 E142622

Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone
’s compatibility, see
your device ’s manual and visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Phone for the First Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cellular phone with
SYNC. This allows you to use your phone
in a hands-free manner.
Note:
Put the transmission in position P.
Turn on your vehicle ignition and the radio.
1. Touch
Add Phone in the upper left
corner of the touchscreen. Find SYNC
appears on the screen, and instructs
you to begin the pairing process from
your device. 2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your device ’s
manual if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the
next step.
4. When prompted on your phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cellular phone.
5. The display indicates when the pairing
is successful.
SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your device's
manual and visit the website.
Pairing Subsequent Phones
Note: Put the transmission in position
P.
Turn on your vehicle ignition and the radio.
1. Press the
Phone corner of the
touchscreen > Settings > BT Devices
> Add Device.
2. Make sure that Bluetooth is set to
On
and that your cellular phone is in the
proper mode. See your device ’s
manual if necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
356
MKZ (CC9) MyLincoln Touch™

Under the Information menu, you can
access features such as:
•
SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the
Information button to access
these features. If your vehicle is not
equipped with Navigation, press the
corner of the touchscreen with the green
tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com
to register and check your eligibility for
complimentary services. Standard phone
and message rates may apply.
Subscription may be required. You must
also have the active SYNC Services
Bluetooth-enabled cellular phone paired
and connected to the system in order to
connect to, and use, SYNC Services. See
Phone
(page 355).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services. Note:
The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an
aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Do not
follow the route suggestions if doing so
would result in an unsafe or illegal
maneuver, if you would be placed in an
unsafe situation, or if you would be
directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in
roads, traffic conditions or driving
conditions.
Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you
request, for continuous improvement, the
service may collect and record call details
and voice communications. For more
information, see SYNC Services Terms
and Conditions at www.SYNCMyRide.com.
If you do not want Ford or its service
providers to collect your vehicle travel
information or other information identified
in the Terms and Conditions, do not
subscribe or use the service.
366
MKZ (CC9) MyLincoln Touch™E142608

SYNC Services Voice Commands
When a route has been
downloaded (non-navigation
systems), press the voice button on the
steering wheel controls. When prompted,
say any of the following commands: "SERVICES"
"Cancel route"
"Navigation voice off " "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
Sirius Travel Link (If Equipped) WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that you
use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws that
may affect the use of electronic devices
while driving. Note:
In order to use Sirius Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information.
Note: Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.
Note: Neither Sirius nor Ford is
responsible for any errors or inaccuracies
in the Sirius Travel Link services or its use
in vehicles.
369
MKZ (CC9) MyLincoln Touch™E142599