key LINCOLN MKZ HYBRID 2014 Workshop Manual

System Lights and Messages
The BLIS and cross traffic alert systems
illuminate a yellow alert indicator in the
outside mirror on the side of the vehicle
the approaching vehicle is coming from.
Note:
The alert indicator dims when
nighttime darkness is detected.
Cross traffic alert also sounds an audible
warning and a message appears in the
information display indicating a vehicle is
coming from the right or left. Cross traffic
alert works with the reverse sensing
system which sounds its own series of
tones. See Parking Aid (page 182).
System Sensors WARNING
Just prior to the system recognizing
a blocked condition and alerting the
driver, the number of missed objects will
increase. To help avoid injuries, NEVER
use the BLIS as a replacement for using
the side and rear view mirrors and looking
over your shoulder before changing lanes.
BLIS is not a replacement for careful
driving and only an assist. Note:
It is possible to get a blockage
warning with no blockage present; this is
rare and known as a false blockage
warning. A false blocked condition either
self-corrects or clears after a key cycle. The system uses radar sensors which are
located behind the bumper fascia on each
side of your vehicle. Do not allow these
areas to become obstructed by mud, snow
or bumper stickers, as this can cause
degraded system performance.
If the system detects a degraded
performance condition, a message
warning of a blocked sensor or a message
warning of low visibility will appear in the
information display and the alert indicator
illuminates in the appropriate mirror(s). The
information display warning can be cleared
but the alert indicator remains illuminated.
When the blockage is removed, the
system can be reset in two ways:
•
when at least two objects are detected
while driving, or
• turn the ignition from on to off, then
back on.
If the blockage is still present after the key
cycle, the system senses again that it is
blocked after driving in traffic.
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Note:
The CTA system always switches
on whenever the ignition is switched on.
However, the BLIS system will remember
the last selected on or off setting.
One or both systems cannot be switched
off when MyKey is used. See General
Information (page 313).
One or both systems can also be switched
off permanently at your authorized dealer.
Once switched off, switching it back on
must also be done at your authorized
dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to ensure
proper operation. When a system error is
detected a steering message will appear
in the information display. The electric power steering system
has diagnostic checks that
continuously monitor the system to ensure
proper operation of the electronic system.
When an electronic error is detected, a
message will be displayed in the
information display. If this happens, stop
the vehicle in a safe place, and turn off the
engine. After at least 10 seconds, reset the
system by restarting the engine, and watch
the information display for a steering
message. If a steering message returns,
or returns while driving, take the vehicle
to your dealer to have it checked. WARNINGS
Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your steering,
but a serious condition may exist. Failure
to do so may result in loss of steering
control. Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off ), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the
effort it takes for you to steer. This occurs
to prevent internal overheating and
permanent damage to your steering
system. If this should occur, you will
neither lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Steering Tips
If the steering wanders or pulls, check for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper vehicle alignment
A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
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The warning system sensitivity can be
adjusted to one of three possible settings
by using the information display control.
See General Information (page 97).
Note: If the system cannot be turned off
in a vehicle equipped with MyKey®,
Note: If collision warnings are perceived
as being too frequent or disturbing then
the warning sensitivity can be reduced,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
See
General Information (page 97). Blocked Sensors If a message regarding a blocked sensor
appears in the information display, the
radar signals from the sensor have been
obstructed. The sensors are located
behind a fascia cover near the driver side
of the lower grille. When the sensors are
obstructed, a vehicle ahead cannot be
detected and the collision warning system
does not function. The following table lists
possible causes and actions for this
message being displayed.
Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-tion
The surface of the radar in the grille is dirty
or obstructed in some way
Wait a short time. It may take several
minutes for the radar to detect that it is no longer obstructed
The surface of the radar in the grille is
clean but the message remains in the display
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Heavy rain, spray, snow, or fog is inter-
fering with the radar signals
The collision warning system is temporarily
disabled. Collision warning should automat-ically reactivate a short time after the weather conditions improve
Swirling water, or snow or ice on the
surface of the road may interfere with the radar signals
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•
Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving.
• Electronic throttle control enhances
the powertrain response to your inputs.
These systems have a range of modes
which you can choose from in order to
customize your ideal driving experience:
• Comfort – Provides a more relaxed
driving experience, maximizing
comfort. Your steering effort decreases
and the suspension movement is more
fluid. Comfort mode is ideal when you
desire enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the
composure demanded from a luxury
vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens,
with an emphasis on handling and
control. The engine responds more
directly to your inputs and takes on a
more powerful tone. Sport mode is
ideal for use during more spirited
driving.
Using Lincoln Drive Control
You can configure which of the Drive
Control modes are active when your
vehicle is in Drive (D) or in Sport (S). The
configuration remains active until modified
from the main menu on the information
display. To change your vehicle
’s Drive Control
settings from the main menu on the
information display:
1. Choose Settings.
2. Choose Vehicle.
3. Choose Drive Control.
4. Select the shift position you would like
to configure, either D or S.
5. Choose from Comfort, Normal, or Sport
modes as your preferred setting in
D.
6. Choose from Normal or Sport modes as your preferred setting in S.
Note: Lincoln Drive Control has diagnostic
checks that continuously monitor the
system to ensure proper operation.
Certain types of system errors will gray
out the mode selections within the
information display, preventing you from
changing states when the gear position
is changed. Other types of errors will
produce a temporary message that states
Drive Control Malfunction. If either
condition persists for multiple key cycles,
have your vehicle checked by an
authorized dealer.
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MKZ (CC9) Driving Aids

TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes
disabled (without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels on
the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be
overridden. See Automatic
Transmission (page 170).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 124).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that
your transmission is not damaged. Your vehicle can be towed with all four
wheels on the ground using the Neutral
Tow feature, or with all four wheels off the
ground using a vehicle transport trailer. If
you are using a vehicle transport trailer,
follow the instruction specified by the
equipment provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ).
See
Keyless Starting (page 147).
• Select
Neutral Tow in the
information display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off.
If done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 147). If the process
is completed successfully, the N
on the transmission slowly blinks
and "Neutral tow engaged"
appears in the information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each
day. With the engine running and your
foot on the brake, shift into position D
and then into position R before shifting
back into position
N.
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MKZ (CC9) Towing

ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
To fully assist, if you have a vehicle
concern, Ford Motor Company offers a
complimentary Roadside Assistance
program. This program is separate from
the New Vehicle Limited Warranty.
The service is available:
•
24 hours a day, seven days a week.
• Throughout the life of the vehicle for
original owners.
• For six years or 70,000.0 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain
warranty coverage period for
subsequent owners.
Roadside assistance will cover:
• A flat tire change with a good spare
(except vehicles supplied with a tire
mobility kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up
to
2.00 gal (7.57 L) of gasoline or
5.00 gal (18.93 L) of diesel fuel to a
disabled vehicle. Roadside Assistance
limits fuel delivery service to two
no-charge occurrences within a
12-month period. •
Winch out — available within
100.0 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — Lincoln eligible vehicles to
the client's selling or preferred dealer
within
100.0 mi (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a
tow to a selling or preferred dealer that
is more than 100.0 mi (161 km) from the
disablement location, the client shall
be responsible for any mileage costs
in excess of
100.0 mi (161 km).
Roadside Assistance will include up to
$200 coverage for a towed trailer if the
disabled eligible vehicle requires service
at the nearest authorized dealer. If the
towing vehicle is operational but the trailer
is not, then the trailer does not qualify for
any roadside services.
Vehicles Sold In the United States :
Using Roadside Assistance
United States Lincoln vehicle clients who
need Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100.0 mi (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask clients to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian clients who need roadside
assistance, call 1-800-665-2006.
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MKZ (CC9) Roadside Emergencies

Vehicle Information and General Safety
Practices
•
Know the make and model of your
vehicle.
• Review the owner’ s manual and
become familiar with your vehicle ’s
safety information and recommended
safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and move
your key(s) at least 16 feet (5 meters)
away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard may
exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is
an electric vehicle or hybrid vehicle.
Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance upwind and
uphill from the vehicle fire.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
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Protected components
Fuse amp rating
Fuse or relay number
Lighting (ambient, glove box, vanity, dome,
trunk)
10A 1
1
Memory seats, Lumbar, Power mirror
7.5A 1
2
Driver door unlock
20A 1
3
Not used (spare)
5A 1
4
Subwoofer amplifier, THX amplifier
20A 1
5
Not used (spare)
10A 2
6
Not used (spare)
10A 2
7
Not used (spare)
10A 2
8
Not used (spare)
10A 2
9
Power trunk logic, Keypad
5A 2
10
Not used (spare)
5A 2
11
Climate control, Gear shift
7.5A 2
12
Steering wheel column, Cluster, Datalink
logic
7.5A 2
13
Hybrid battery control module
10A 2
14
Datalink/Gateway module
10A 2
15
Trunk release
15A 1
16
Not used (spare)
5A 2
17
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MKZ (CC9) Fuses

GENERAL INFORMATION
Have your vehicle serviced regularly to
help maintain its roadworthiness and
resale value. There is a large network of
Ford authorized dealers that are there to
help you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking routine
service easy. See Scheduled
Maintenance (page 412).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and service.
Check your warranty information to find
out which parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts. •
Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other
burning material (such as cigarettes)
away from the battery and all fuel
related parts.
Working with the Engine Off
1. Set the parking brake and shift to
P
(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to
P
(Park).
2. Block the wheels
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MKZ (CC9) Maintenance

Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
•
Screens crowded with information,
such as Point of Interest reviews and
ratings, SIRIUS Travel Link sports
scores, movie times or ski conditions. •
Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following chart for more specific
examples. Restricted Features
Pairing a Bluetooth phone
Cellular Phone
Adding phonebook contacts or uploading phonebook
contacts (from a USB)
List entries are limited for phone contacts and recent
phone call entries
Editing the keypad code
System Functionality
Enabling Valet Mode
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
Playing video
Videos, Photos and
Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messages
Text Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destination
Navigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
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