service LINCOLN NAUTILUS 2021 Repair Manual

Possible Cause and Resolution
Symptom
If your vehicle is in a garage and you have the garage door closed, open\
the garage
door.
•
I cannot see a network in the list of available
networks that I expect to see. –
Hidden network.
•Make the network visible and try again.
I cannot see the Wi-Fi hotspot name when I
search for Wi-Fi networks on my cell phone
or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at this time.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to a place where the ne\
twork signal
is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance of terms and conditi\
ons.
•Test the connection using another device. If the network requires a subscription or
acceptance of terms and conditions, contact the network service provider\
.
The system seems to connect to a Wi-Fi
network and the signal strength is excellent
but the software does not update.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it for
access to the Internet.
Tap the vehicle drawer on the top left of the
screen.
1. Press Settings.
2. Press
Vehicle Hotspot.
Note: The vehicle hotspot default setting is
on.
3. Press Settings under the Vehicle Hotspot
menu.
4. Press
Edit.
5. Switch the Wi-Fi Visibility option on or off.
Note: The Wi-Fi visibility default setting is
on.
Finding the Wi-Fi Hotspot Name and
Password
Tap the vehicle drawer on the top left of the
screen. 1. Press
Settings.
2. Press
Vehicle Hotspot.
3. Press Settings under the Vehicle Hotspot
menu.
Note: The network name is the hotspot
name.
4. Switch the Show Password option on or off.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier’ s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier’ s portal.
Note: Secure websites do not redirect. 3. Follow the instructions on the carrier
portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier’ s portal when you connect a device.
Visit the vehicle network carrier’ s website to
purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier’ s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-FI
HOTSPOT NAME OR PASSWORD
Tap the vehicle drawer on the top left of the
screen.
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WHAT IS LINCOLN PROTECT
Protect yourself from the rising cost of
vehicle repairs with the Lincoln Protect
extended service plan.
Lincoln Protect Extended Service Plans
(United States Only)
Lincoln Protect means peace of mind. It is
the extended service plan backed by the
Lincoln Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans.
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it
is probably easier to list what is not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect extended service plans are
honored by all authorized Lincoln dealers in
the United States, Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
First Day Rental Benefit
If you bring your car into your dealer for
service, we will give you a rental vehicle to
use for the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and field service actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
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Transferable Coverage
If you sell your vehicle before your Lincoln
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. This should give
you and your potential buyer a little more
peace of mind.
Less Cost to Properly Maintain Your Vehicle
The Lincoln Protect extended service plan
also offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers and struts.
• Engine cooling hoses, clamps and
o-rings. •
Engine belts.
• Diesel exhaust fluid replenishment (if
equipped).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Lincoln Protect
extended service plan has to offer while
paying over time. You are pre-approved with
no credit check or hassles. To learn more,
call our Lincoln Protect extended service
plan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Lincoln Protect (Canada Only)
You can get more protection for your vehicle
by purchasing a Lincoln Protect extended
service plan. The Lincoln Protect extended
service plan is the only service contract
backed by Lincoln Motor Company of
Canada, Limited. Depending on the plan you
purchase, the Lincoln Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after your
New Vehicle Limited Warranty Coverage
expires.
• Roadside Assistance benefits.
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There are several Lincoln Protect extended
service plans available in various time,
distance and deductible combinations. Each
plan is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase a Lincoln Protect
extended service plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note:
Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Protect extended service plan
coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.LincolnCanada.com
to find the Lincoln Protect extended service
plan that is right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when you
sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
It is important that you have your vehicle
serviced at the proper times. These intervals
serve two purposes: first is to maintain the
reliability of your vehicle and the second is
to keep the cost of owning your vehicle
down.
It is your responsibility to have all scheduled
maintenance performed and to make sure
that the materials used meet the
specifications identified in this owner's
manual. See Capacities and Specifications
(page 400).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage not covered by the vehicle
Warranty.
Why Maintain Your Vehicle at Your
Dealership?
Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed at
your dealership carry a nationwide 24-month
or unlimited mile (kilometer) parts and labor
limited warranty.
If you do not use our authorized parts they
may not meet our specifications and could
affect emissions compliance.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved reliability,
durability and resale value. To maintain the
proper performance of your vehicle and its
emission control systems, make sure you
have scheduled maintenance performed at
the designated intervals.
Your vehicle comes with the Intelligent
Oil-Life Monitor system, a message appears
in the information display at the proper oil
change interval. This interval may be up to
one year or
10,000 mi (16,000 km), hybrid
vehicles could exceed 10,000 mi (16,000 km).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi (800 km)
of the message appearing. Make sure to
reset the Intelligent Oil-Life Monitor after
each oil change. See Resetting the Engine
Oil Change Reminder
(page 339).
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If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or
5,000 mi (8,000 km) from your last oil
change. Never exceed one year or 10,000 mi
(16,000 km)
between oil change intervals.
You can drive high performance vehicles in
such a way that may lead to higher oil
consumption including extended time at high
engine speeds, high loads, engine braking,
hard cornering maneuvers, track and off-road
usage. Under these conditions, oil
consumption of approximately 1 quart per
500 miles (1 liter per 800 km) is possible.
Check the engine oil level at every refueling
and adjust to maintain proper levels to avoid
engine damage.
It is important to rely upon your dealership
to properly diagnose and repair your vehicle. We strongly recommend only using our
genuine or our authorized re-manufactured
replacement parts engineered for your
vehicle.
Additives and Chemicals
We do not recommend using chemicals or
additives not approved by us as part of your
vehicle
’s normal maintenance. Please consult
your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. Have discolored
fluids that also show signs of overheating or
foreign material contamination checked
immediately. Make sure to change the vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance.
It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using our
approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections. Check Every Month
The air filter restriction gauge. 1
The engine oil level.
Function of all interior and the exterior lights.
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Multi-Point Inspection
Steering and linkage
Exterior lamps operation
Tires including the spare for wear and proper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant exp\
iration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive way
to perform a thorough inspection of your
vehicle. Your checklist gives you immediate
feedback on the overall condition of your
vehicle. NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil change
reminder that determines when you should
change the engine oil based on how you use
your vehicle.Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use.
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the oil change reminder after engine oil and filter changes.
See Resetting the Engine Oil Change Reminder (page 339).
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Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for the interval.
2 Brake fluid servicing requires special equipment available at your authorize\
d dealer.
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.
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