LINCOLN NAVIGATOR 2014 Roadside Assistance Card

Roadside Assistance
The Lincoln Commitment®
800-521-4140
the Benefits of Owning
March 2013
First Printing
Lincoln Commitment
Litho in U.S.A.
EW1J 19328 AA
Roadside Assistance
The Lincoln Commitment®
800-521-4140

Roadside Assistance
Contact Roadside Assistance at 800 -521- 4140 – any time, 24 hours a day,
365 days a year. As part of the Lincoln Commitment®, you will receive 24/ 7
Roadside Assistance nationwide (including Canada and Mexico), begins from
the warranty start date and lasts six years or 70,000 miles whichever occurs f irst.
The services available are:
To w i n g (warranty, non-warranty, collision) services are available to your
Selling Dealer or to the nearest qualif ied Lincoln Dealer within 35 miles of
the disablement location. If you request to be towed to a Lincoln dealer
more than 35 miles from the disablement location, you are responsible for
any mileage costs in excess of 35 miles. Trailers are covered up to $200 if
the disabled vehicle requires ser vice. If the trailer is disabled, but the towing
vehicle is operational, the trailer does not qualif y for any roadside ser vices.
Flat tire change (replacement of f lat tire with a usable spare available in
vehicle), battery jump start, lock-out assistance (key replacement is the
customer’s responsibility), fuel delivery (two gallons of gasoline). Fuel delivery
ser vice is limited to two no-charge occurrences within a 12-month period.
Winch out services are also available. Winch out service includes pulling a
vehicle within 100 feet of a paved or county maintained road. No recoveries.
The Lincoln Commitment®
Congratulations on your decision to drive a Lincoln. This brochure is your
introduction to the Lincoln Commitment®: a comprehensive benef its package
designed to meet your driving needs. It’s yours with the purchase or lease
of any Lincoln vehicle, and it provides you with valuable support so you can
handle the challenges of the road with conf idence and ease.Lincoln Customer Relationship Center
If you have questions about your Lincoln vehicle or the Lincoln Commitment®,
please contact your dealer. For additional help, you’re invited to call our
Lincoln Customer Relationship Center at 800 -521- 4140, Monday through
Friday, 8 a.m. – 8 p.m. and Saturday 9 a.m. – 5:30 p.m. EST.
Vehicle Warranty
For a detailed description of what is covered by your vehicle’s
New Vehicle Limited Warranty, refer to the Warranty Guide
that is provided to you along with your Owner’s Manual.
Lincoln Complimentary Maintenance
Lincoln covers all normal scheduled maintenance as outlined in your
Scheduled Maintenance Guide for the first four years or 50,000 miles
(whichever occurs f irst) of ownership on all vehicles sold in the U.S.
Coverage begins with the original in-ser vice date (warranty start date)
and zero mileage. Normal Scheduled Maintenance provides maintenance
ser vices at 7,500 mile inter vals or six months (whichever occurs f irst).
Delivering on the Commitment
Lincoln is committed to providing you with the best ownership experience.
We have ensured that your vehicle underwent an exhaustive inspection
process in order to fulf ill our promise to you of a high performance vehicle.
Because we took the time to guarantee that your driving needs are met, all
you have to do is sit back and enjoy the classic Lincoln elegance, features
and benefits which truly make Lincoln an award winning luxury vehicle.
Owner
VIN
Dealer
Dealer Phone:
Contact your Lincoln dealership or dial the Lincoln Customer
Relationship Center at 800-521-4140 should you have any questions.
Towing and emergency services are provided by and/or through, Cross Coun\
try Motor
Club, Inc., Medford, MA, except in Alaska, California, Hawaii, Oregon, W\
isconsin and
Wyoming where services are provided by and/or through Cross Country Moto\
r Club of
California, Inc., Thousand Oaks, CA. If traveling in Canada, call 800 66\
5-2006.
Because you’re a valued Lincoln driver, we’ve attached the Lincoln\
Commitment®
Owner Identification Cards to carry in your purse or wallet. Please keep\
a card
handy — it includes the Lincoln Commitment hotline number for custome\
r service
or Roadside Assistance.
Owner Identification Card
Ford Motor Company reserves the right to modify or discontinue Roadside \
Assistance at
any time. Certain restrictions apply to Roadside Assistance benefits. Fo\
r further details,
call 800-241-3673.
Owner
VIN
Dealer
Dealer Phone:
Contact your Lincoln dealership or dial the Lincoln Customer
Relationship Center at 800-521-4140 should you have any questions.
Towing and emergency services are provided by and/or through, Cross Coun\
try Motor
Club, Inc., Medford, MA, except in Alaska, California, Hawaii, Oregon, W\
isconsin and
Wyoming where services are provided by and/or through Cross Country Moto\
r Club of
California, Inc., Thousand Oaks, CA. If traveling in Canada, call 800 66\
5-2006.