LINCOLN NAVIGATOR 2018 Owners Manual

Display
To make adjustments using the touchscreen, select:
Action and DescriptionMenu Item
The screen goes black and does not display anything. To switch the screen back on, simply tap the screen.Display Off
Make the screen display brighter or dimmer.Brightness
Enable this option to have your screen display minimal content. Pressing anywhere on the screen, using thereverse camera, or touching an interactive icon returns the screen to normal content.Calm Screen
Allows you to select a screen background color.Background
You can select:Mode
The screen automatically switches between day and night modes based on the outsidelight level.Auto
The screen displays with a light background to enhance daytime viewing.Day
The screen displays with a darker background to make nighttime viewing easier.Night
Enable this option to automatically dim the display brightness based on ambient lighting conditions.Auto Dim
Voice Control
You can adjust the voice control settings byselecting the following options.
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Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contacts name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen the voice button is pressed.Voice Command List
Personal Profiles
You can personalize positional settings suchas seats and mirrors, as well asnon-positional settings such as radio,navigation, driver assist and system settings.You can use this menu to edit, link, unlink,and rename a keyfob. You can also deleteany personal profiles.
Note:Deleting a profile will permanentlydelete all of your personalized settings andyour linked keyfob.
Note:Deleting a profile will not delete yoursaved preset positions. You can still use thememory button to recall your pre-set positionsettings.
Master Reset
Upon a Master Reset, all Personal Profiles,linked keyfobs, and personalized settingsare deleted permanently and the PersonalProfiles feature is turned off automatically.Once this is done, you must opt into PersonalProfiles to create the first Drive Profile.
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:Personal Profiles are temporarilydisabled when Valet Mode is enabled.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
United States: 1-800-521-4140Canada: 1-800-387-9333
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To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincoln website.
Cell phone issues
Possible solutionPossible causeIssue
Refer to your device's manual about audio adjustments.The audio control settings on your cellphone may be affecting SYNC 3performance.
There is background noiseduring a phone call.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.During a call, I can hear theother person but theycannot hear me.Make sure that the microphone for SYNC 3 is not set to off. Look forthe microphone icon on the phone screen.
To restart your system, shut down the engine, open and close thedoor, and then lock the door and wait for 2-3 minutes. Make sure thatyour SYNC 3 screen is black and the lighted USB port is off.The system may need to be restarted.During a call, I cannot hearthe other person and theycannot hear me.
Check your cell phone's compatibility.This is a cell phone-dependent feature.SYNC 3 is not able todownload my phonebook.
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Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Possible cell phone malfunction.You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Limitations on your cell phone's capab-ility.
The system says "Phone-book downloaded" but mySYNC 3 phonebook isempty or is missingcontacts.
If the missing contacts are stored on your SIM card, move them toyour cell phone's memory.
You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am having troubleconnecting my cell phoneto SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.Try deleting your device from SYNC 3 and deleting SYNC from yourdevice, then trying again.
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Cell phone issues
Possible solutionPossible causeIssue
Always check the security and auto accept prompt settings relativeto the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
Text messaging is notworking on SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of the device named with yourvehicle make and model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhone from the SYNC 3 systemto activate this settings update.
Your iPhone is now set up to forward incoming text messages toSYNC 3.Repeat these steps for every other SYNC 3 vehicle that you connect.Your iPhone will only forward incoming text messages to SYNC 3 ifthe iPhone is not unlocked in the messaging application.
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Cell phone issues
Possible solutionPossible causeIssue
Replying to text messages using SYNC 3 is not supported by iPhone.Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure that the device does not have an auto-install program oractive security settings.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.
Bluetooth audio does notstream.The device is not connected.
Try switching your device off, resetting it or removing the battery, thenreconnect it to SYNC 3.The device is in a bad state.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 473).The file format is not supported by SYNC3.
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USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Update media index. See Settings (page 510).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.When I connect my device,I sometimes do not hearany sound.
To listen to Apple devices through USB, select AirPlay from the devicesControl Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlayfrom the devices Control Center, then select SYNC.
Connect a compatible device or media player.The device or media player is incompat-ible.
SYNC 3 does not displaythe song information,repeat, or shuffle buttons.
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Wi-Fi Access Point issues
Possible solutionPossible causeIssue
Verify password.Password error.Failed connection.
Check for a poor Wi-Fi signal.Weak signal.
Use a unique name for your SSID, don’t use the default name unlessit contains a unique identifier, such as part of the MAC address.Multiple Access points within range withthe same SSID.
Position the vehicle close to the access point with the front of thevehicle facing the access point direction and remove obstacles ifpossible. Other Wi-Fi, Bluetooth, microwave and cordless phones maycause interference.
Weak signal probably due to distancefrom the access point, obstruction or highinterference.
Disconnecting aftersuccessful connection.
If the vehicle is equipped with heated windshield, try positioning thevehicle so that the windshield is not facing the access point. If youhave metallic window tinting but not on the windshield, position thevehicle to face the access point. If all windows are tinted, you canopen the windows in the direction of the access point if that is feasible.
There may be an obstruction betweenSYNC 3 and the access point.Poor signal seen by SYNC3 despite being near aaccess point.
Try to remove other obstructions that may impact signal quality suchas opening the garage door.
Please set the network to visible and try again.The access point was defined as ahidden network.An access point is notlisted in the list of availablenetworks.
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Wi-Fi Access Point issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide an access point.SYNC 3 does not currently provide aaccess point.SYNC 3 is not seen whensearching for Wi-Finetworks from your phoneor other devices.
Check the signal quality (under network details), if SYNC 3 indicatesgood or excellent, test with another high-speed equipped accesspoint where the environment is more predictable.
Poor signal strength, too far from theaccess point, access point is supportingmultiple connections, slow Internetconnection or other problems.
Software download takestoo long.
Test the connection with another device, if the access point requiresa subscription, you may contact the service provider.It is possible that there is no new soft-ware. The connected access point maybe a managed one and it requires eithera subscription or agreeing to the termsand conditions.
SYNC 3 seems to connectwith a access point and thesignal strength is excellentbut the software is notbeing updated.
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