USB LINCOLN NAVIGATOR 2021 Owner's Manual

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active \
security
settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recognize my device. –Device limitation.
•Do not leave your device in your vehicle during very hot or very cold we\
ather condi-
tions.
– Cable connection issue.
•Correctly connect the cable to your device and the vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer of your device.
The system does not understand the name of
a track or artist. –
Device limitation. Bluetooth does not support voice commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice control button on the steering
wheel to use Siri to play specific tracks.
520
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Possible Cause and Resolution
Symptom
Sometimes I cannot hear a track playing on
my device. –
Device malfunction.
•Disconnect your device. Switch your device off, reset it and try again.
When I disconnect my iOS device the audio
volume is set to maximum. –
Device limitation.
•Turn the volume down on your device
If the system does not play the tracks on your USB device in the correct\
order, the following
information could help:
The system does not play the tracks on my
USB drive in the correct order.
–If you are selecting USB as the audio source when the system is still in\
dexing, SYNC plays
tracks sorted alphabetically by file name in the root directory.
– If you are selecting USB as the audio source after the system has finish\
ed indexing, SYNC
plays all tracks sorted alphabetically by the title in the ID3 tag regar\
dless of where they
are located. SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting the option to play all tracks from the browsing men\
u, SYNC plays all
tracks sorted alphabetically by the title in the ID3 tag regardless of w\
here they are located.
SYNC uses the file name if the title in the ID3 Tag does not exist.
– If you are selecting a track when using the explore device option, SYNC plays tracks
sorted alphabetically by file name in the folder you have selected. SYNC then plays all
tracks in any subfolders in the folder you have selected.
522
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Phone
Possible Cause and Resolution
Symptom
During a call, I can hear excessive background
noise. –
Incorrect cell phone settings.
•Check and adjust the audio settings on your cell phone. Refer to your cell phone's
user manual.
– Cell phone malfunction.
•Switch your cell phone and Bluetooth on and off and try again.
– Cell phone microphone muted.
•Unmute your cell phone microphone.
During a call, I can hear the other person but
they cannot hear me.
During a call, I cannot hear the other person
and they cannot hear me.
–
System restart required.
•Restart the system. Switch the ignition off and open the door. Close the door and lock
the vehicle. Wait until the touchscreen is off and any illuminated USB ports are not
illuminated. Unlock the vehicle, switch the ignition on and try again.
I cannot download phonebook. –Incompatible cell phone.
•Check the compatibility of your cell phone on our website.
– Incorrect cell phone settings.
•Allow the system to retrieve contacts from your cell phone. Refer to your cell phone's
user manual.
523
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Apps
Possible Cause and Resolution
Symptom
The system cannot find any apps. –Incompatible device.
•You will need an Android device with OS 4.3 or higher or an iOS device wi\
th iOS 8.0
or higher. Pair and connect your Android device to find AppLink compatible apps.
Connect your iOS device to a USB port or pair and connect using Bluetoot\
h.
I have a compatible device and it is correctly
connected but the system still cannot find any
apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them and make sure you sign in to any apps
if required.
– Incorrect app settings.
•Check and adjust the app settings on your device and allow SYNC to access the app
if required.
I have a compatible device, it is correctly
connected and my apps are running but the
system still cannot find any apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have an exit or quit option\
, use this and
then restart the apps. Alternatively, use the force stop option in the settings menu on
your device.
• If you have an iOS device with iOS 7.0 or higher, tap the home button on your device
twice and then swipe the app upward to close it.
527
Navigator (TB9) Canada/United States of America, enUSA, First-Printing SYNC™ 3

Vehicles With SYNC..............................................15
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps.............................................................112
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................112
Declaration of Conformity - Vehicles With: SYNC 3
.........................................................620
Radio Frequency Statement...........................620
Digital Radio
..................................................465
HD Radio Reception and Station
Troubleshooting.............................................466
Direction Indicators
........................................114
Lane Change.........................................................114
Doors and Locks.............................................84
Drive Mode Control.....................................303 Lincoln Drive Modes..........................................303
Driver Alert
......................................................281
Using Driver Alert...............................................282
Driver and Passenger Airbags....................58 Children and Airbags...........................................59
Proper Driver and Front Passenger Seating
Adjustment.........................................................59
Driving Aids....................................................281
Driving Hints...................................................341
Driving Through Water................................342 DRL
See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps......112
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................112
E
Economical Driving
.......................................341
Electric Parking Brake.................................242
Applying the Electric Parking Brake..............242
Automatically Releasing the Electric Parking
Brake.................................................................243
Manually Releasing the Electric Parking Brake.................................................................243
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge..............................................................243
Electromagnetic Compatibility..................584
Emergency Call Limitations.........................68
Emergency Call Requirements
....................67
Emission Law.................................................223 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance............224
Tampering With a Noise Control System..............................................................223 End User License Agreement...................589
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................589
Engine Block Heater
....................................210
Using the Engine Block Heater........................211
Engine Coolant Check................................383 Adding Coolant...................................................384
Coolant Change..................................................386
Engine Coolant Temperature
Management...................................................387
Fail-Safe Cooling................................................386
Recycled Coolant...............................................385
Severe Climates.................................................385
Engine Emission Control............................223
Engine Immobilizer See: Passive Anti-Theft System........................
95
Engine Oil Check.........................................380 Adding Engine Oil...............................................381
Engine Oil Dipstick......................................380
Engine Specifications
..................................438
Drivebelt Routing................................................438
Entertainment................................................487 AM/FM Radio.......................................................488
Apps.......................................................................499
Bluetooth Stereo or USB..................................497
CD........................................................................\
..496
HD Radio ™ Information (If Available)..............492
SiriusXM® Satellite Radio (If Activated).........488
625
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Sources.................................................................487
Supported Media Players, Formats and
Metadata Information...................................499
USB Ports.............................................................499
Environment.....................................................20
EPB See: Electric Parking Brake.............................242
Essential Towing Checks............................330
Before Towing a Trailer.....................................337
Hitches...................................................................331
Integrated Trailer Brake Controller................333
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................338
Safety Chains.......................................................332
Trailer Brakes.......................................................333
Trailer Hitch Cover.............................................330
Trailer Lamps.......................................................336
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7–Pin
Connector).......................................................330
When Towing a Trailer.......................................337
Event Data Recording See: Data Recording.............................................12
Export Unique Options
...................................19
Exterior Mirrors..............................................120 360-Degree Camera..........................................122
Auto-Dimming Feature......................................122
Auto-Folding Mirrors............................................121 Blind Spot Monitor..............................................122
Fold-Away Exterior Mirrors................................121
Heated Exterior Mirrors.....................................122
Lincoln Welcome Mat.........................................122
Memory Mirrors...................................................122
Power Exterior Mirrors.......................................120
Signal Indicator Mirrors......................................
122
F
Fastening the Seatbelts
................................46
Rear Inflatable Seatbelt.......................................50
Seatbelt Locking Modes.....................................48
Using Seatbelts During Pregnancy..................48
Flat Tire See: Changing a Road Wheel.........................
429
Floor Mats.......................................................342
Fog Lamps - Front See: Front Fog Lamps.........................................113
Foot Pedals See: Adjusting the Pedals.................................105
Four-Wheel Drive
.........................................233
Front Fog Lamps............................................113 Front Fog Lamp Indicator...................................113
Switching the Front Fog Lamps On or
Off........................................................................\
113
Front Parking Aid..........................................254 Object Distance Indicator................................255 Front Passenger Sensing System..............60
Fuel and Refueling........................................215
Fuel Consumption
.........................................221
Advertised Capacity...........................................221
Calculating Fuel Economy................................221
Filling the Fuel Tank............................................221
Fuel Filler Funnel Location
.........................216
Fuel Filter........................................................394
Fuel Quality.....................................................216 Choosing the Right Fuel....................................216
Fuel Shutoff
....................................................345
Fuses...............................................................360
Fuse Specification Chart............................360
Engine Compartment Fuse Box.....................360
Passenger Compartment Fuse Box...............369
G
Garage Door Opener...................................197
Garage Door Opener See: Universal Garage Door Opener.............197
Gauges.............................................................127 Engine Coolant Temperature Gauge.............128
Fuel Gauge...........................................................128
Left and Right Information Group...................128
Status Bar..............................................................128
Gearbox See: Transmission..............................................227
626
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Speed Control
See: Cruise Control............................................272
Stability Control............................................248 Principle of Operation.......................................248
Starting a Gasoline Engine........................208 Automatic Engine Shutdown..........................209
Failure to Start.....................................................209
Guarding Against Exhaust Fumes..................210
Important Ventilating Information...................210
Stopping the Engine When Your Vehicle is Moving...............................................................210
Stopping the Engine When Your Vehicle is Stationary..........................................................210
Starting and Stopping the Engine............207 General Information...........................................207
Steering...........................................................297 Adaptive Learning..............................................297
Electric Power Steering.....................................297
Steering Wheel...............................................101
Storage Compartments
..............................205
Sunroof See: Moonroof.....................................................124
Sun Visors.......................................................124 Illuminated Vanity Mirror....................................124
Supplementary Restraints System.............57 Principle of Operation..........................................57 Switching Automatic High Beam Control
On and Off
.....................................................117
Activating the Automatic High Beam
Control
................................................................117
Switching Cruise Control On and Off..................................................................272
Switching Cruise Control Off...........................272
Switching Cruise Control On...........................272
Switching Rear Occupant Alert System On and Off
..........................................................196
Semiannual Reminder........................................196
Symbols Glossary..............................................9
SYNC™ 3
..........................................................473
General Information...........................................473
SYNC™ 3 Troubleshooting...........................517 Additional Information and Assistance.........533
Apps.......................................................................527
Navigation............................................................526
Personal Profiles..................................................531
Phone....................................................................523
Resetting the System........................................533
USB and Bluetooth Audio.................................519
Voice Recognition...............................................517
Wi-Fi Connectivity..............................................529 T
Technical Specifications
See: Capacities and Specifications...............
438
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)..........................353
Tire Care
.........................................................409
Glossary of Tire Terminology...........................410
Information About Uniform Tire Quality
Grading.............................................................409
Information Contained on the Tire Sidewall..............................................................411
Temperature A B C.............................................410
Traction AA A B C................................................410
Treadwear.............................................................410
Tire Pressure Monitoring System
.............424
Changing Tires With a Tire Pressure
Monitoring System........................................
426
Understanding Your Tire Pressure Monitoring System .............................................................426
Tires See: Wheels and Tires......................................407
Toll Reader
......................................................123
Installing the Toll Reader...................................123
Towing a Trailer
..............................................315
Load Placement...................................................315
Towing Points................................................349
633
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index

Towing the Vehicle on Four Wheels........338
Four-wheel-down Towing.................................339
Recreational Towing..........................................338
Towing..............................................................315
Traction Control............................................247 Principle of Operation.......................................247
Trailer Reversing Aids..................................316
Principle of Operation........................................316
Pro Trailer Backup Assist™.................................316
Setting Up Pro Trailer Backup Assist..............317
Troubleshooting ..................................................322
Using Pro Trailer Backup Assist.....................320
Trailer Sway Control
.....................................327
Transfer Case Fluid Check.........................388
Transmission..................................................227
Transporting the Vehicle
............................349
U
Under Hood Overview................................379
Unique Driving Characteristics
..................212
Universal Garage Door Opener................197 HomeLink Wireless Control System...............197
USB Port...........................................................471 Locating the USB Ports.....................................472
Using Adaptive Cruise Control
.................273
Automatic Cancellation.....................................277
Blocked Sensor...................................................279 Canceling the Set Speed..................................277
Changing the Set Speed..................................276
Detection Issues.................................................277
Following a Vehicle............................................275
Following a Vehicle to a Complete
Stop...................................................................275
Hilly Condition Usage........................................277
Overriding the Set Speed................................276
Park Brake Application......................................277
Resuming the Set Speed..................................277
Setting the Adaptive Cruise Speed...............274
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................................274
Setting the Gap Distance.................................275
Switching Adaptive Cruise Control Off.........277
Switching Adaptive Cruise Control On.........274
Switching to Normal Cruise Control..............280
System Not Available........................................279
Using Four-Wheel Drive
.............................233
4X4 Indicator Lights...........................................233
4X4 Modes...........................................................233
Driving Off-Road with Truck and Utility
Vehicles............................................................236
How Your Vehicle Differs from Other Vehicles............................................................235
Operating Four-Wheel Drive Vehicles with Spare or Mismatched Tires.........................235 Using Hill Descent Control........................250
Hill Descent Modes...........................................250
Using MyKey With Remote Start Systems..........................................................82
Using Power Running Boards.....................99 Automatic Power Deploy....................................99
Automatic Power Stow........................................99
Bounce-back........................................................100
Enabling and Disabling......................................100
Manual Power Deploy.......................................100
Using Snow Chains
......................................423
Using Stability Control................................249 Stability Control and Traction Control with Roll
Stability Control™ (RSC™)...............................249
Using the Backup Start Passcode..............76 System Lockout.....................................................77
Using the Valet Mode....................................76
Using Traction Control................................247 Switching the System On and Off..................247
System Indicator Lights and Messages........247
Using Voice Recognition............................475 Audio Voice Commands...................................477
Climate Voice Commands................................
478
Mobile App Voice Commands........................484
Navigation Voice Commands...........................481
Phone Voice Commands..................................
479
SiriusXM Traffic and Travel Link Voice Commands......................................................484
634
Navigator (TB9) Canada/United States of America, enUSA, First-Printing Index