service LINCOLN NAVIGATOR 2023 Manual PDF

Multi-Point Inspection
Suspension components for leaks or damageExhaust system
Steering and linkageExterior lamps operation
Tires including the spare for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalfshaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil changereminder that determines when you shouldchange the engine oil based on how you useyour vehicle.
Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
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Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display 1
Change the engine oil and filter. 2
Rotate the tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level - vehicles with dipstick. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes.
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Other Maintenance Items 1
Replace the accessory drive belt(s).
Change the engine coolant.3Every 200,000 mi (320,000 km)
1 Perform these maintenance items within 5,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distancefor the interval.2 After initial inspection, inspect every other oil change until replaced.3 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or 100,000 mi (160,000 km).
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance, as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinstrument cluster display prompting you tochange your oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km)). Perform the engine air filterreplacement.
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Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the instrument cluster display and perform services listed in theNormal Scheduled Maintenance chart.As required
Inspect and lubricate U-joints (if equipped with grease fittings).Inspect frequently, serviceas requiredSee axle maintenance items under Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use (Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fuel dilution and an increase of the engine oil level
Change engine oil and filter as indicated by the instrument cluster display and perform services listed in theNormal Scheduled Maintenance chart.As required
Replace engine air filter.Inspect frequently, serviceas requiredReplace cabin air filter.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas requiredReplace cabin air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.Inspect frequently, serviceas requiredReplace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
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Off-road Operation
Rotate tires, inspect tires for wear and measure tread depth.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Exceptions
There are several exceptions to the NormalSchedule.
Axle and Transfer Case Maintenance
Axle(s) and transfer case (Four-wheel drivevehicles) fluid changes or level checks arenot required unless a leak is suspected orthe assembly has been submerged in water.Contact an authorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Lincoln, however, urges you tohave all recommended maintenance servicesperformed at the specified intervals and torecord all vehicle service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East, NorthAfrica, Sub-Saharan Africa or locations withsimilar climates using an American PetroleumInstitute (API) Certified for Gasoline Engines(Certification mark) oil of SM or SN quality,the normal oil change interval is 3,000 mi(4,800 km).
If the available API SM or SN oils are notavailable, then the oil change interval is1,800 mi (2,900 km).
Engine Air Filter Replacement
The life of the engine air filter is dependenton exposure to dusty and dirty conditions.Vehicles operated in these conditionsrequire frequent inspection and replacementof the engine air filter.
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly more likelyto die than a person wearing a seatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
Utility vehicles and trucks handle differentlythan passenger cars in the various drivingconditions that are encountered on streets,highways and off-road. Utility vehicles andtrucks are not designed for cornering atspeeds as high as passenger cars any morethan low-slung sports cars are designed toperform satisfactorily under off-roadconditions.
THE BETTER BUSINESS BUREAU
AUTO LINE PROGRAM - UNITED
STATES OF AMERICA
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator considers the testimony providedand makes a decision after the hearing.
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Disputes submitted to the BBB AUTO LINEprogram are usually decided within 40 daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation that follows, call or write torequest a program application. You will beasked for your name and address, generalinformation about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that needs to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBreviews the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE a Division of BBB NationalPrograms, Inc.1676 International Drive, Suite 550McLean, VA 22102
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
For additional information, refer to the BetterBusiness Bureau website.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
THE MEDIATION AND
ARBITRATION PROGRAM -
CANADA
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straightforwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
ORDERING A CANADIAN FRENCH
OWNER'S MANUAL
You can obtain a French owner's manualfrom an authorized dealer or by contactingHelm, LLC at:
HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
For additional information, visitwww.helminc.com.
REPORTING SAFETY DEFECTS IN
THE UNITED STATES
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety from
www.safercar.gov.
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PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:www.dtsc.ca.gov/hazardouswaste/perchlorate.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual.
Genuine Ford and Motorcraft parts meet orexceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit, finish,structural integrity, corrosion protection anddent resistance. During vehicle developmentwe validate that these parts deliver theintended level of protection as a wholesystem. A great way to know for sure youare getting this level of protection is to usegenuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
The Ford Warranty may not cover damagecaused to your vehicle as a result of failednon-Ford parts.
For additional information, refer to the termsand conditions of the Ford Warranty.
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