LINCOLN NAVIGATOR 2023 Manual Online

KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace Soon
77
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMKeys and Remote Controls

WHAT IS PHONE AS A KEY
Phone As A Key: Valet Mode
Phone as a Key allows you to use your phonein place of a passive key.
You can use your phone for the followingfunctions:
•Remote locking and unlocking.
•Passive entry and exit.
•Passive start and drive the vehicle.
•Remote start.
•Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make andmodel of your phone, phone location andphysical obstructions.
The following items could impact Phone asa Key performance or prevent functionalityin some cases:
•The typical operating range for Phone asa Key is 131 ft (40 m).
•Your Bluetooth® connection is notenabled, is disrupted, or out of range.
•Your Phone as a Key is not active orenabled on at least one phone.
•Your vehicle battery has depleted.
•Your phone battery has depleted.
•Interference from other devices usingradio frequencies or physicalobstructions.
•Your phone is too close to metal objectsor other electronic devices.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andphone and lock all doors when leaving thevehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as phone as akey:
1.Visit your device's app store to downloadthe Lincoln Way app.
2.Create a new account or sign in to anexisting account on the Lincoln Way app.
3.Add the vehicle identification number toyour account and follow the prompts inthe Lincoln Way app to complete theSync Connect Authorization process.
4.After the authorization is complete, youcan set up phone as a key following theprompts in the Lincoln Way app.
5.After phone as a key is set up, you canset up the backup start passcode byfollowing the prompts on yourtouchscreen.
Note:Keep your new backup start passcodewith you in case of an emergency.
Resetting Phone as a Key
1.Press Settings on the touchscreen.
2.Press General.
3.Press Reset.
4.Press the app connect reset option.
5.Press Phone as a Key Reset.
6.Confirm you would like to continue witherasing all phone as a key, keys andbackup start passcodes.
7.Press Continue.
78
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone as a Key

8.Confirm you are aware you arede-authorizing all authorized users andLincoln Way Connect settings.
9.Press Continue.
USING THE VALET MODE
Classic Valet Mode
Enabling Valet Mode
Make sure the remote control is in yourvehicle.
1.Press Settings on the touchscreen.
2.Press Valet Mode.
3.Enter a four digit code to lock thetouchscreen.
4.Re-enter the same four digit code tocomplete enabling valet mode.
Disabling Valet Mode
1.Press Exit Valet Mode.
2.Enter your four digit code to disable valetmode and unlock your touchscreen.
Enhanced Valet Mode
Enabling Valet Mode
Have your backup start passcode completelyset up before using valet mode. SeeProgramming Your Phone (page 78).
Note:If your vehicle detects a remotecontrol, the system defaults to classic valetmode.
1.Press Settings on the touchscreen.
2.Press Valet Mode.
Note:If the system detects a valid phone asa key, a valet passcode displays in both thetouchscreen and mobile app.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode on the touchscreen.Once validated, a valet passcode displayson the touchscreen.
3.Provide the valet the first five digits of thevalet passcode to enter on the keylessentry keypad to unlock your vehicle.
4.Provide the valet the eight-digit valetpasscode to enter on the touchscreen tostart and drive your vehicle.
Disabling Valet Mode
1.Press Exit Valet Mode.
Note:If the system detects an authorizedphone as a key, valet mode disables.
Note:If the system does not detect a validphone as a key, it prompts you to enter yourbackup start passcode. Once validated, valetmode disables.
USING THE BACKUP START
PASSCODE
Make sure you have phone as a key activeon at least one phone to use the previouslycreated backup start passcode. SeeProgramming Your Phone (page 78).
79
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone as a Key

1.Press the brake pedal and the pushbutton ignition switch. If the system doesnot detect a valid phone as a key orremote control, a message appears onthe touchscreen and the system promptsyou for your backup start passcode.
Note:The touchscreen times out after 30seconds with no interaction.
Note:If the backup start passcode screendoes not appear, press the brake pedal andpush button ignition switch again.
2.Use the touchscreen to enter yourbackup start passcode.
3.After entering your backup startpasscode, press Enter within 30 seconds.
4.Once the system validates the backupstart passcode, a message alerts you tostart your vehicle.
5.Press the brake pedal and the pushbutton ignition switch within 20 secondsto start the vehicle.
6.If your vehicle does not start, repeatsteps 1-5.
System Lockout
The system locks after five combinedincorrect attempts of the following:
•Entering a backup start passcode.
•Resetting a current passcode.
•Entering a valet mode passcode.
Note:The system remains locked for fiveminutes. After five minutes the system allowscodes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLYASKED QUESTIONS
How can I tell if my vehicle has phoneas a key?
•The touchscreen shows the phone as akey reset option.
•A control button appears on the homescreen of the Lincoln Way app if you haveregistered your vehicle through theLincoln Way app.
What happens if I cannot unlock thevehicle with phone as a key?
•Attempt to move your phone closer tothe vehicle.
•Check that the Lincoln Way app is stillrunning and that the phone as a keycontrol screen shows connected. If thephone is connected, attempt to press theremote unlock button in the Lincoln Wayapp. If the phone is not connected or theremote unlock button does not work inthe Lincoln Way app, attempt to forceclose and restart the app.
80
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone as a Key

Why do I get a No Key Detectedmessage in the instrument clusterdisplay when I am using phone as akey and my phone is in the car?
•Your phone’s Bluetooth connection hasbeen disrupted or is not connected. Tryreconnecting your phone's Bluetoothconnection.
•Move the phone closer to the center ofthe vehicle near the cup holder or centerconsole.
•Verify your phone as a key is still active,enabled and has not been revoked.
What do I do if my phone is lost,damaged or the battery has depleted?
•Use the backup start passcode that youcreated. See Using the Backup StartPasscode (page 79).
How many phones can I use for phoneas a key?
•You can program and activate up to fourphones with phone as a key to yourvehicle.
How does a valet drive my car if I onlyuse my phone as a key?
•Have the valet use the temporary valetpasscode that you created. See Usingthe Valet Mode (page 79).
I uninstalled my Lincoln Way app andreinstalled it. Why am I not able to geta new phone as a key?
•Remove the phone as a key that waspreviously associated with your phone.
•Reset phone as a key from your vehicle,and then request a new phone as a key.See Programming Your Phone (page78).
Why can I not remotely start thevehicle with my phone as a key?
•Using the Lincoln Way app, verify yourphone as a key setup is complete andenabled via Bluetooth connection on atleast one phone. If Bluetooth hasconnected but phone as a key setup isnot complete, complete the setup of yourphone as a key as prompted from theLincoln Way app. See ProgrammingYour Phone (page 78).
81
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMPhone as a Key

WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until the frontseat passengers buckle the front seat belts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels have restrictedaccess to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, and crosstraffic alert. These systems turn on when thevehicle turns on, and you cannot switch themoff with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commands whenusing a MyKey, and with your vehicle moving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEY SETTINGS
You can configure the following settings aftercreating a MyKey. See Creating a MyKey(page 83).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining a safespeed considering posted speed limits andprevailing road conditions. The driver isalways responsible to drive in accordancewith local laws and prevailing conditions.Failure to do so could result in accident orinjury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
82
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMMyKey™

Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume reduces.A message appears on the touchscreen ifyou attempt to exceed the volume limit.Automatic volume control turns off.
911 Assist
If you set 911 assist to always on, you cannotswitch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stability controlto always on, you cannot switch it off with aMyKey.
CREATING A MYKEY
1.Raise the center console storagecompartment lid.
2.Place the passive key in the backup slotwith the buttons facing toward the rearof the vehicle.
3.Switch the ignition on using the key youwant to create as MyKey.
83
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMMyKey™ E376555

4.Press Settings on the touchscreen.
5.Press Vehicle Settings.
6.Press MyKey.
7.Press Create MyKey or Create MyKeyMobile Device.
8.Press Yes.
9.Switch the ignition off.
Note:You successfully created a MyKey. Werecommend that you label this key so youcan distinguish it from the admin keys.
Note:You can use both a passive key anda mobile device as a MyKey. You must havea second passive key and create it as aMyKey.
Note:The programmed restrictions applywhen you switch the vehicle off, open andclose the driver door and restart your vehiclewith the passive key or mobile device.
PROGRAMMING A MYKEY
You can program any remote control tobecome a restricted MyKey, but you mustleave one unmodified as an admin key.
1.Switch the vehicle on using an admin key.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
5.Select and configure the settings.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove allrestrictions and return all MyKeys to theiroriginal admin key status.
1.Switch the vehicle on using an admin key.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
5.Press Clear All MyKeys.
6.Press Yes.
CHECKING MYKEY SYSTEM
STATUS
You can find information about the distancetraveled using a MyKey, and the number ofadmin keys and MyKeys created for yourvehicle.
1.Switch the vehicle on.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press MyKey.
5.Press MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,aftermarket remote start systems. If youchoose to install a remote start system, seean authorized dealer for an approved remotestart system.
84
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMMyKey™

MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is not placed in the backup position.See Creating a MyKey (page 83).Place Key in Backup Location
Displays when trying to create a MyKey with a key already designated as a MyKey.Key is Already a MyKey
Displays to confirm that the key is restricted after you switch the ignition off.This Key restricted at Next Key Cycle.Label Key as MyKey
85
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMMyKey™

MYKEY – FREQUENTLY ASKEDQUESTIONS
What is an admin key?
An admin key is a key that you have notcreated as a MyKey. See Creating aMyKey (page 83).
Why am I not able to create a MyKey?
You have not placed the admin key inthe backup position. See Creating aMyKey (page 83). The key used toswitch the ignition on is not an adminkey. The key used to switch the ignitionon is the only admin key. There has tobe at least one admin key. You did notswitch the ignition off after creating thelast MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your vehicle.The key used to switch the ignition onis not an admin key. You have notcreated any MyKeys. See Creating aMyKey (page 83).
Why am I not able to clear the MyKeys?
The admin key is not inside your vehicle.The key used to switch the ignition onis not an admin key. You have notcreated any MyKeys. See Creating aMyKey (page 83).
Why is the MyKey distance notaccumulating?
The key used to start the engine is anadmin key. An admin key and a MyKeyare inside your vehicle. You have notcreated any MyKeys. See Creating aMyKey (page 83). You have cleared theMyKeys. See Clearing All MyKeys(page 84).
Why am I not able to start the engine witha MyKey?
An admin key and a MyKey are insideyour vehicle. The system recognizesonly the admin key when both arepresent.
86
2023 Navigator (TB9) Canada/United States of America, enUSA, Edition date: 202207, DOMMyKey™