is low MAZDA CX90 2024 Owners Manual

Exterior Maintenance
WARNING
Dry off brakes that have become wet
by driving slowly, releasing the
accelerator pedal and lightly applying
the brakes several times until the
brake performance returns to normal.
Driving with wet brakes is dangerous.
Increased stopping distance or the
vehicle pulling to one side when
braking could result in a serious
accident. Light braking will indicate
whether the brakes have been
affected.
CAUTION
Before lifting the windshield wiper
blades off the windshield, always
follow the procedure for moving the
windshield wiper blades. Otherwise,
a wiper blade, wiper arm, or the
hood could be damaged.
Refer to the Replacing Windshield
Wiper Blade Rubbers section (page
9-23) for the procedure on how to
move the windshield wiper blades to
the service position.
 When the vehicle power is switched
ON and the wiper lever is in the
AUTO position, the windshield
wipers may operate automatically in
the following cases:
The area of the windshield above the
rain sensor is touched or wiped with
a cloth.
The windshield or the rain sensor
area in the cabin is hit.
When the vehicle power is switched
ON and the wiper lever is in the
AUTO position, do not touch the
windshield or the windshield wipers
Otherwise, the windshield wipers
will operate automatically which
could catch your fingers or damage
the windshield wipers.
When removing ice or snow, or
cleaning the windshield, always
make sure the wiper lever is in the
OFF position.
 Do not spray water in the engine
compartment. Otherwise, it could
result in engine-starting problems or
damage to electrical parts.
 When washing and waxing the
vehicle, be careful not to apply
excessive force to any single area of
the vehicle roof. Otherwise, you
could dent the vehicle.
 Make sure that the fuel-filler lid is
closed and lock the doors.
Otherwise, the fuel-filler lid may be
forcefully opened by water pressure
causing damage to the vehicle or
fuel-filler lid.
 (Vehicles with hands-free liftgate)
When washing or waxing the vehicle,
turn off the hands-free liftgate using
the Mazda Connect or do not bring
the transmitter into the area around
the liftgate. Otherwise, the liftgate
could open unexpectedly resulting in
an accident. Refer to Power Liftgate
section (page 4-21).
 Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or
anodized aluminum parts. This may
damage the protective coating; also,
cleaners and detergents may discolor
or deteriorate the paint.
Inspection and Servicing/Cleaning
Exterior Maintenance
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Upholstery and SyntheticLeather Maintenance
Fabric
1. Clean the soiled area by lightly dabbing it with a soft cloth soaked
in a mild detergent (approx. 5 %)
diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
Synthetic leather
1. Remove dust and sand using a vacuum cleaner.
2. Wipe the soiled area with a soft
cloth soaked in a mild detergent
(approx. 5 %) diluted with water.
3. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
Leather Upholstery
Maintenance
1. Remove dust and sand using a vacuum cleaner.
2. Wipe off the soiled area with a soft
cloth and a suitable, special cleaner
or a soft cloth soaked in a mild
detergent (about 5%) diluted with
water.
3. Wipe off the remaining detergent using a cloth soaked in clean water
and wrung out well.
4. Remove moisture with a dry, soft cloth and allow the leather to
further dry in a well-ventilated,
shaded area. If the leather gets wet
such as from rain, remove the
moisture and dry it as soon as
possible.
NOTE
Because genuine leather is a natural
material, its surface is not uniform
and it may have natural scars,
scratches, and wrinkles.
To maintain the quality for as long as
possible, periodical maintenance,
about twice a year, is recommended.
If the leather upholstery comes into
contact with any of the following,
clean it immediately.
Leaving it uncleaned could cause
premature wear, mold, or stains.
Sand or dirtGrease or oil, such as hand creamAlcohol, such as in cosmetic or
hair dressing items
If the leather upholstery gets wet,
promptly remove moisture with a dry
cloth. Remaining moisture on the
surface may cause deterioration such
as hardening and shrinkage.
Inspection and Servicing/Cleaning
Interior Maintenance
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Seat Belt Maintenance
WARNING
If a seat belt appears frayed or has
abrasions, have it replaced by an
Authorized Mazda Dealer.
If a seat belt is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Use a mild detergent to remove
soiling from a seat belt.
If organic solvents are used for cleaning
the seat belts or they become stained
or bleached, there is the possibility of
them becoming weakened and as a
result, they may not function at their
full capacity which could cause serious
injury or death.
Do not disassemble, modify, or
replace a seat belt.
If a seat belt is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Always have your vehicle inspected by
an Authorized Mazda Dealer if the
vehicle has been involved in an
accident.
Seat belts with the pretensioner system
and the seat belts with the load-limiter
system cannot be reused once they
have operated (deployed).
If a seat belt is used under such a
condition, it cannot function at its full
capacity which could result in serious
injury or death.
Always consult an Authorized Mazda
Dealer when scrapping the vehicle.
If the pretensioner system operates
(deploys) unexpectedly, it could result
in serious injury or death.
Do not repair the pretensioner system
parts or wiring harnesses and do not
attempt diagnose the pretensioner
system circuits using an electrical
tester or similar device.
Otherwise, they may not function
normally or they may operate
incorrectly, which could result in
serious injury or death.

Check periodically that the seat belt
systems work properly and are not
damaged.

1. Lightly tap with a mild detergent toremove dirt.
2. Wipe with a thoroughly wrung cloth.
3. Allow to dry.
4. Make sure that the seat belt locks
when it is pulled rapidly. If it is still
not retracting properly, have it
inspected at an Authorized Mazda
Dealer.
NOTE
Clean seat belts diligently if they get
dirty. Leaving them uncleaned will
make it difficult to clean them later,
and it may affect the smooth retracting
of the seat belt.
Inspection and Servicing/Cleaning
Interior Maintenance
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Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more informatio n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
STEP 1: Contact Your
Mazda Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PARTS MANAGER, then please
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint systemmodified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (U.S.A.)
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STEP 2: Contact MazdaNorth AmericanOperations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please
contact your nearest Mazda
Distributor.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (U.S.A.)
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7. California Civil Code Section1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly notified Mazda of the
need for the repair of the
nonconformity; OR
The same nonconformity has
been subject to repair 4 or more
times by Mazda or its agents
AND the buyer has
notified
Mazda of the need for the repair
of the nonconformity; OR
The vehicle is out of service by
reason of repair of
nonconformities by Mazda or its
agents for a cumulative total of
more than 30 calendar days after
delivery of the vehicle to the
buyer.

NOTICE TO Mazda AS REQUIRED
ABOVE SHALL BE SENT TO THE
FOLLOWING ADDRESS:
Mazda North American Operations
200 Spectrum Center Drive Suite
100
Irvine, California 92618
ATTN: Customer Mediation

8. The following remedies may be sought in BBB AUTO LINE: repairs,
reimbursement for money paid to
repair a vehicle or other expenses
incurred as result of a vehicle
nonconformity, repurchase or
replacement of your vehicle, and
compensation for damages and
remedies available under Mazda's
written warranty or applicable law.
9. The following remedies may not be
sought in BBB AUTO LINE: punitive
or multiple damages, attorneys'
fees, or consequential damages
other than as provided in California
Civil Code Section 1794 (a) and
(b).
10.You may reject the decision issued by a BBB AUTO LINE arbitrator. If
you reject the decision, you will be
free to pursue further legal action.
The arbitrator's decision and any
findings will be admissible in a
court action.
11.If you accept the arbitrator's decision, Mazda will be bound by
the decision, and will comply with
the decision within a reasonable
time not to exceed 30 days after we
receive notice of your acceptance
of the decision.
12.Please call BBB AUTO LINE at 1-800-955-5100 for further details
about the program.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (U.S.A.)
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Satisfaction ReviewProcess
Your complete and permanent
satisfaction is of primary concern to
Mazda. All Authorized Mazda Dealers
have both the knowledge and tools to
keep your Mazda in top condition. In
our experience, any questions,
problems, or complaints regarding the
operation of your Mazda or any other
general service transactions are most
effectively resolved by your dealer. If
the cause of your dissatisfaction
cannot adequately be addressed by
normal dealership procedures, we
recommend that you take the
following steps:
STEP 1: Contact the
Mazda Dealer
Discuss the matter with a member of
dealership management. If the Service
Manager has already reviewed your
concerns, contact the owner of the
dealership or its General Manager.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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STEP 2: Contact the
Mazda Regional Office
If you feel that you still require
assistance, ask the dealer Service
Manager to arrange for you to meet
the local Mazda Service
Representative. If more expedient,
contact Mazda Canada Inc. Regional
Office nearest you for such
arrangements. Regional Office address
and phone numbers are shown (page
10-12).
STEP 3: Contact the
Mazda Customer
Relations Department
If still not substantially satisfied,
contact the Customer Relations
Department, Mazda Canada Inc., 55
Vogell Road, Richmond Hill, Ontario,
L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the
following information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the Vehicle
Identification Number on page
10-59 for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with
the local Mazda Service
Representative, will review the case to
determine if everything possible has
been done to ensure your satisfaction.

Please recognize that the resolution of
service problems in most cases
requires the use of your Mazda
dealer's service facilities, personnel
and equipment. We urge you to follow
the above three steps in sequence for
most effective results.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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Mediation/ArbitrationProgram
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.

Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
concern may be reviewed and resolved
by an independent third party through
binding arbitration.

Your complete satisfaction is the goal
of Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP
makes a valuable contribution to our
achieving that goal. There is no charge
for using CAMVAP. CAMVAP results
are fast, fair and final as the award is
binding on both you and Mazda
Canada Inc.
Canadian Motor VehicleArbitration Plan(CAMVAP)
If a specific item of concern arises,
where a solution cannot be reached
between an owner, Mazda, and/or
one of its dealers (that all parties
cannot agree upon), the owner may
wish to use the services offered by the
Canadian Motor Vehicle Arbitration
Plan (CAMVAP).

CAMVAP uses the services of Provincial
Administrators to assist consumers in
scheduling and preparing for their
arbitration hearings. However, before
you can proceed with CAMVAP you
must follow your Mazda dispute
resolution process as outlined
previously.

CAMVAP is fully implemented in all
provinces and territories.
Consumers wishing to obtain further
information about the Program should
contact the Provincial Administrator at
1 (800) 207-0685, or by contacting
the Canadian Motor Vehicle
Arbitration Plan Office at:

Canadian Motor Vehicle Arbitration
Plan
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
http://camvap.ca
Provincial Administrators may be
reached locally:
Province/Territory CAMVAP Number
British Columbia & Yu- kon Territories 1 (800) 207-0685
Alberta & Northwest Territories 1 (800) 207-0685
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Canada)
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2022-11-17 16:05:04

Customer Assistance
Your complete and permanent
satisfaction is our business. That is why
all Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the dealership or the
OWNER.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Puerto Rico)
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