maintenance MAZDA MODEL 3 HATCHBACK 2020 (in English) User Guide

Introduction
▼Introduction
Be careful not to hurt yourself when
inspecting your vehicle
, replacing a tire, or
doing some kind of maintenance such as
car washing. In partic ular, wear thick work
gloves such as cotton gloves when
touching areas that are difficult to see
while inspecting or working on your
vehicle. Doing inspections or procedures
with your bare hands could cause injury.

If you are unsure about any procedure this
manual describes, we strongly urge you to
have a reliable and qualified service shop
perform the work, preferably an
Authorized Mazda Dealer.

Factory-trained Mazda technicians and
genuine Mazda parts are best for your
vehicle. Without this expertise and the
parts that have been designed and made
especially for your Mazda, inadequate,
incomplete, an d insufficient servicing may
result in problems. This could lead to
vehicle damage or an accident and
injuries.

For expert advice and quality service,
consult an Authorized Mazda Dealer.

To continue warranty eligibility and to
protect your investment, it is your
responsibility to properly maintain your
vehicle according to factory recommended
schedules outlined in this manual. As part
of this you must keep your maintenance
records, receipts, repair orders and any
other documents a s evidence this
maintenance was performed. You must
present these documents, should any
warranty coverage disagreement occur.
Failure to do so ca n result in your
warranty being voided either in whole or
in part.

This evidence may consist of the
following:
The Mazda Scheduled Maintenance
Record, refer to the Warranty Booklet,
must be completely filled out showing
mileage, repair order number, date for
each service, and signed by a qualified
automotive service technician who
service vehicles.
Original copies of rep air orders or other
receipts that include the mileage and
date the vehicle was serviced. Each
receipt should be signed by a qualified
automotive service technician.
For self maintenance, a statement that
you completed the maintenance
yourself, displaying mileage and the
date the work was performed. Also,
receipts for the repla cement parts (fluid,
filters, etc.) indi cating the date and
mileage must accompany this statement.

Maintenance and Care
Essential Information
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NOTE
If you elect to perform maintenance
yourself or have your vehicle serviced at a
location other than an Authorized Mazda
Dealer, Mazda requires that all fluids,
parts and materials must meet Mazda
standards for durability and performance
as described in this manual.

Claims against the warranty resulting from
lack of maintenance, as opposed to
defective materials or authorized Mazda
workmanship, will not be honored.

Any auto repair shop using parts
equivalent to your Mazda's original
equipment may perform maintenance. But
we recommend that it always be done
by an Authorized M azda Dealer using
genuine Mazda parts.
Selecting “Vehicle Status Monitor”
enables the system t o notify you of your
vehicle's approaching inspection/servicing
period. Refer to the In formation section in
the Mazda Connect Owner's Manual.

The malfunction diagnosis connector is
designed exclusively for connecting the
specially designed device to perform
on-board diagnosis.
Do not connect any devices other than the
specially designed malfunction diagnosis
devices for servicing. If any device other
than the malfunction diagnosis device is
connected, it may affect the vehicle's
electrical devices or lead to damage such
as battery depletion.
1. Malfunction diagnosis connector
Maintenance and Care
Essential Information
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Scheduled Maintenance
▼Scheduled Maintenance (U.S.A. and Puerto Rico)
Vehicles utilizing the vehicle status monitor feature:
The vehicle status monitor featur
e alerts you of maintenance needs by turning on the wrench
indicator light or displaying a message in the instrument panel , or both.
Every maintenance must be done when the display/wrench indicati on comes on. The dis‐
play/wrench indication will come on before reaching the maximum interval of 16,000 km
(10,000 miles), or 12 months (after the previous maintenance).
If you drive your vehicle under any of the following conditions , follow the Severe Driving
Scheduled Maintenance and replace the engine oil and filter eve ry 8,000 km (5,000 miles)
or 6 months, whichever comes first.
Otherwise, follow the Normal Driving Scheduled Maintenance inte rvals.
1. The vehicle is idled for long periods or driven at low speeds , such as with police cars,
taxis, or driver's education school car.
2. Driving under dusty conditions.
3. Driving for long periods in co ld temperatures or driving regularly for short distances on‐
ly.
4. Driving under extremely high temperature conditions.
5. Driving continuously in mountainous regions.
If you are following the Severe Driving Scheduled Maintenance ( 8,000 km (5,000 miles) or
6 months oil replacemen t interval), set the vehicle status moni tor manually.
Refer to the Information section in the Mazda Connect Owner's M anual. Please contact an
Authorized Mazda Dealer if necessary.
USA and Puerto Rico Residents (Normal Driving Scheduled Mainten ance):
Maintenance ItemNormal Driving Scheduled Maintenance Intervals
1st 2nd 3rd 4th 5th 6th 7th 8th
Engine oil & filter
*1RRRRRRRR
Spark plug Replace every 12 0,000 km (75,000 miles).
Air filter RR
Drive belts IIIIIIII
Engine coolant level IIIIIIII
Engine coolant
*2Replace at first 192,000 km ( 120,000 miles) or 120 months;
after that, every 96,000 km (60,000 miles) or 60 months.
Fuel lines & hoses
*3IIII
Hoses and tubes for emission
*3II
Brake lines, hoses and connections I I I I
Vacuum brake booster and hose With vacuum
boosterIIII
Maintenance and Care
Scheduled Maintenance
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Maintenance ItemNormal Driving Scheduled Maintenance Intervals
1st 2nd 3rd 4th 5th 6th 7th 8th
Brake and clutch fluid level IIIIIIII
Brake fluid With electrical
boosterRRRR
Disc brakes IIIIIIII
Tire rotation Rotate every 16,000 km (10,000 miles).
Tire inflation pressure and tire wear
*4IIIIIIII
Steering operation and linkages I I I I
Front and rear suspension, ball joints and wheel
bearing axial play IIII
Rear differential oil
*5
Transfer oil*5
Driveshaft dust boot II II
Bolts and nuts on chassis and body TTTT
Exhaust system and heat shields II
Emergency flat tire repair kit (if installed)
*6Inspect annually.
Cabin air filter Replace every 48 ,000 km (30,000 miles) or 24 months.
Function of all lights IIIIIIII
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
T: Ti g h t e n
Remarks:
*1 Reset the engine oil data whene ver replacing the engine oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended wh en replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/ kilometer period to ensure long-term reliability.
*4 Inspect a spare tire if installed.*5 If this component has been subm erged in water, the oil should be replaced.*6 Check the tire repair fluid exp iration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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USA and Puerto Rico Residents (Severe Driving Scheduled Maintenance):
Number of months or kilometers (miles), whichever comes first.
Months 6 12182430364248
× 1000 km 8 16243240485664
× 1000 miles 5 10 15 20 25 30 35 40
Engine oil & filter
*1RRRRRRRR
Maintenance Interval (other than engine oil &
filter replacement)
*21st 2nd 3rd4th
Chart symbols:
R: Replace
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Follow Maintenance Interval lis ted in Normal Driving Scheduled Maintenance.
▼Scheduled Maintenance (Canada)
Vehicles utilizing the vehicle status monitor feature:
The vehicle status monitor feat
ure alerts you of engine oil replacement by turning on the
wrench indicator light or displaying a message in the instrumen t panel, or both.
Every engine oil replacement must be done when the display/wrench indication comes on.
The display/wrench indication will come on before reaching the maximum interval of
16,000 km (10,000 miles), or 12 mo nths (after the previous maintenance).
If you are following 8,000 km (5, 000 miles) or 6 months maintenance interval, set the vehi‐
cle status monitor manually.
Refer to the owner's manual section of mazda.ca for the Mazda C onnect owner's manual or
contact an Authorized Mazda Dealer if necessary.
Canada residents
Maintenance Interval Number of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km8 1624324048566472808896
×1000miles 5 1015202530354045505560
Engine oil & filter
*1*2Replace when the wrench indicator light is ON.
(Upper limit interval is 16,000 k m (10,000 miles) or 12 months.)
Spark plug Replace every 120,000 km (75,000 miles).
Air filter Replace every 56,000 km (35,000 miles) or 36 months.
Drive belts
*3II
Engine coolant level IIIIIIIIIIII
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers
(miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km8 1624324048566472808896 ×1000miles 5 1015202530354045505560
Engine coolant
*4Replace at first 192,000 km (120, 000 miles) or 120 months; after that,
every 96,000 km (60,000 miles) or 60 months.
Fuel lines & hoses
*5III
Hoses and tubes for emission
*5I
Brake lines, hoses and connections I I I
Vacuum brake booster
and hose With vac‐
uum boos‐
ter
IIIIII
Brake fluid With elec‐
trical boos‐
ter
RRR
Disc brakes I C/L I I/C/
L IC/LI I/C/
L
Tire rotation Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear
*6IIIIIIIIIIII
Steering operation and linkages II I
Front and rear suspension, ball joints
and wheel bearing axial play III
Rear differential oil
*7
Transfer oil*7
Body condition inspection for rust,
corrosion and perforation IIIIII
Driveshaft dust boot I I I
Bolts and nuts on chassis and body T T T
Exhaust system and heat shields I
Emergency flat tire repair kit (if in‐
stalled)
*8Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 24 mo nths.
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
C: Clean
L: Lubricate
T: Ti g h t e n
Maintenance and Care
Scheduled Maintenance
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Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light
display.
*2 If you drive your vehicle under any of the following condition s, replace the engine oil & filter every 8,000 km
(5,000 miles) or 6 months, whichever comes first.
1. The vehicle is idled for long periods or driven at low speeds , such as with police cars, taxis, or driver's
education school vehicles.
2. Driving under dusty conditions.
3. Driving for long periods in cold temperatures or driving regu larly for short distances only.
4. Driving under extremely high temperature conditions.
5. Driving continuously in mountainous regions.
*3 Also inspect the air conditioner drive belts, if installed. If the vehicle is operated primarily under any of the following conditions, inspect the drive belts more often
than the recommended intervals.
a) Driving under dusty conditions.
b) The vehicle is idled for long periods or driven at low speeds.
c) Driving for long periods in cold temperatures or driving regu larly for short distances only.
d) Driving under extremely high temperature conditions.
e) Driving continuously in mountainous regions.
f) Driving for long period in extremely wet or heavy rain condit ion.
*4 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*5 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*6 Inspect a spare tire if installed.*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with a ne w one before the expiration date.
▼Scheduled Maintenance (Mexico)
Vehicles utilizing the vehicle status monitor feature:
The vehicle status monitor featur
e alerts you of maintenance needs by turning on the wrench
indicator light or displaying a message in the instrument panel , or both.
Every maintenance must be done when the display/wrench indicati on comes on. The dis‐
play/wrench indication will come on before reaching the maximum interval of 10,000 km,
or 6 months (after the previous maintenance).
If you drive your vehicle under any of the following conditions , follow the Severe Driving
Scheduled Maintenance and replace the engine oil and filter eve ry 5,000 km or 3 months,
whichever comes first.
Otherwise, follow the Normal Driving Scheduled Maintenance inte rvals.
1. The vehicle is idled for long periods or driven at low speeds , such as with police cars,
taxis, or driver's education school car.
2. Driving under dusty conditions.
3. Driving for long periods in co ld temperatures or driving regularly for short distances on‐
ly.
Maintenance and Care
Scheduled Maintenance
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4. Driving under extremely high temperature conditions.
5. Driving continuously in mountainous regions.
If you are following the Severe Driving Scheduled Maintenance (5,000 km or 3 months oil
replacement interval), set the v ehicle status monitor manually.
Refer to the Information section in the Mazda Connect Owner's M anual. Please contact an
Authorized Mazda Dealer if necessary.
Mexico Residents (Normal Driving Scheduled Maintenance):
Maintenance ItemNormal Driving Scheduled Maintenance Intervals
1st 2nd 3rd 4th 5th 6th 7th 8th
Engine oil & filter
*1RRRRRRRR
Spark plug IIIIIIII
Replace every 120,000 km.
Air filter RRRR
Drive belts IIIIIIII
Engine coolant level IIIIIIII
Engine coolant
*2Replace at first 192,000 km or 12 0 months; after that, every
96,000 km or 60 months.
Fuel lines & hoses
*3II
Hoses and tubes for emission
*3II
Fuel filter Replace every 60,000 km.
Brake lines, hoses and connections II II
Vacuum brake booster and hose With vacuum
boosterIIII
Brake and clutch fluid level I I II I I
Brake fluid RR
Disc brakes IIIIIIII
Tire rotation Rotate every 10,000 km.
Tire inflation pressure and tire wear
*4IIIIIIII
Steering operation and linkages IIIIIIII
Front and rear suspension, ball joints and wheel
bearing axial play IIII
Driveshaft dust boot I I I I
Bolts and nuts on chassis and body T T T T
Exhaust system and heat shields I I I I
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter Replace every 40,000 km or 24 months.
Function of all lights IIIIIIII
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or repl ace if necessary.
R: Replace
T: Tighten
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations, failure to perform maintenance on these items will not
void your emissions warranties. H owever, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long -term reliability.
*4 Inspect a spare tire if installed.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with ne w one before the expiration dat e.
Mexico Residents (Severe Dri ving Scheduled Maintenance):
Number of months or kilometers , whichever comes first.
Months 3 6 9 1215182124
× 1000 km 5 10 15 20 25 30 35 40
Engine oil & filter
*1RRRRRRRR
Maintenance Interval (other than engine
oil & filter replacement)
*21st 2nd 3rd4th
Chart symbols:
R: Replace
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil re gardless of the message/wrench indicator light
display.
*2 Follow Maintenance Interval lis ted in Normal Driving Scheduled Maintenance.
Maintenance and Care
Scheduled Maintenance
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Owner MaintenancePrecautions
▼Owner Maintenance Precautions
The owner or a qualified service
technician should make these vehicle
inspections at the i
ndicated intervals to
ensure safe and dependable operation.

Bring any problem to the attention of an
Authorized Mazda Dealer or qualified
service technician as soon as possible.
When Refueling
Brake and clutch fluid level (page
6-19)
Engine coolant level (page 6-17)
Engine oil level (page 6-16)
Washer fluid lev el (page 6-19)
At Least Monthly
Tire inflation pressures (page 6-31)
At Least Twice a Year (For Example,
Every Spring and Fall)
You can do the following scheduled
maintenance items if you have some
mechanical ability and a few basic tools
and if you closely follow the directions in
this manual.
Engine coolant (page 6-17)
Engine oil (page 6-16)

Improper or incomplete service may result
in problems. This section gives
instructions only for items that are easy to
perform.

As explained in the Introduction (page
6-2), several procedures can be done only
by a qualified service technician with
special tools.

Improper owner maintenance during the
warranty period may affect warranty
coverage. Refer to Introduction (page 6-2)
for owner's responsibility in protecting
your investment. For details, read the
separate Mazda Warranty statement
provided with the vehicle. If you are
unsure about any servicing or maintenance
procedure, have it done by an Authorized
Mazda Dealer.

There are strict environmental laws
regarding the disposal of waste oil and
fluids. Please disp ose of your waste
properly and with due regard to the
environment.

We recommend that you entrust the oil and
fluid changes of your vehicle to an
Authorized Mazda Dealer.
WA R N I N G
Do not perform maintenance work if you
lack sufficient knowledge and experience
or the proper tools and equipment to do
the work. Have maintenance work done by
a qualified technician:
Performing maintenance work on a vehicle
is dangerous if not done properly. You can
be seriously injured while performing some
maintenance procedures.
Maintenance and Care
Owner Maintenance
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