ECO mode MAZDA MODEL 3 HATCHBACK 2020 (in English) Service Manual

When the light is flashing
The light flashes if the Electric Parking
Brake (EPB) has a malfunction. If the light
remains flashing even if the Electric
Parking Brake (EPB) switch is operated,
consult an Authorized Mazda Dealer as
soon as possible.
▼Brake Override Warning Indication
This message is displayed when the
accelerator pedal and brake pedal are
depressed at the same time while driving.
Release the accelerator pedal and depress
the brake pedal.
▼Check Engine Indication/Light
If this light illuminates while driving, the
vehicle may have a problem. It is
important to note the driving conditions
when the light illuminated and consult an
Authorized Mazda Dealer.
The check engine light may illuminate in
the following cases:
The engine's electrical system has a
problem.
The emission control system has a
problem.
The fuel tank level being very low or
approaching empty.
The fuel-filler cap is missing or not
tightened securely.
If the check engine light remains on, or it
flashes continuously , do not drive at high
speeds and consult an Authorized Mazda
Dealer as soon as possible.
WA R N I N G
If the check engine light turns on, do not
disconnect the battery cables.
If the battery cables are disconnected and
then reconnected, the engine could be
damaged and catch on
fire.
▼Automatic Transmission Warning
Indication/Warning Light*
The indication/light illuminates when the
transmission has a problem.
CAUTION
If the automatic transmission warning
indication/light illuminates, the
transmission has an electrical problem.
Continuing to drive your Mazda in this
condition could cause damage to your
transmission. Consult an Authorized
Mazda Dealer as soon as possible.
▼AWD Warning Indication/Warning
Light*
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-31
Mazda3_8HZ1-EA-19G_Edition1_old
2019-5-17 13:49:03

The Electric Parking Brake (EPB)
switch is pulled while the vehicle is
driven.
You attempt to start driving the vehicle
while the conditions for releasing the
Electric Parking Brake (EPB)
automatically have not been met.
▼AUTOHOLD Warning Beep
Warning light flashes/message is displayed
and beep sound is activated
simultaneously for about 5 seconds when
using AUTOHOLD function or when
AUTOHOLD switc
h is operated.
Because a problem with AUTOHOLD
function has occurred, AUTOHOLD
function does not operate even if
AUTOHOLD switc h is operated.

If the warning light flashes/message is
displayed and the beep sound is activated
simultaneously, have your vehicle
inspected at an Authorized Mazda Dealer.
▼ Vehicle Problem Warning Beep
If any of the
following problems occur, a
warning beep is activated. Check the
information regarding the warning
indication in the inst rument cluster or on
the center display.
Automatic transmission problem
Increase in automatic transmission
internal temperature
Brake fluid amount decrease
Engine oil level sensor problem
Electric Parking Brake (EPB) problem
Engine hydraulic p ressure decrease
Engine coolant temperature increase
Engine system problem
▼Blind Spot Monitoring (BSM)
System Warning Beep*
The Blind Spot Monitoring (BSM)
warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
▼Front Cross Traffic Alert (FCTA)
Warning Beep*
The Front Cross Tr
affic Alert (FCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from the front on the left and
right sides of the vehicle.
▼ Rear Cross Traffic Alert (RCTA)
Warning Beep*
The Rear Cross Traffic Alert (RCTA)
warning beep is activated if there is a
possibility of collision with a vehicle
approaching from behind and from the
rear on the left and right sides of the
vehicle.
▼
Lane Departure Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
The volume of the Lane Departure
Warning System (LDWS) warning sound
can be changed.
Refer to the Settings section in the Mazda
Connect Owner's Manual.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
7-44*Some models.
Mazda3_8HZ1-EA-19G_Edition1_old
2019-5-17 13:49:03

▼STEP 3: Contact the Mazda
Customer Relations Department
If still not substantia
lly satisfied, contact
the Customer Relations Department,
Mazda Canada Inc., 55 Vogell Road,
Richmond Hill, Onta rio, L4B 3K5 Canada
TEL: 1 (800) 263-4680.
Provide the Departme nt with the following
information:

1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN).
Refer to the Vehicle Identification
Number on page 9-2 for the location
of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or
cause of dissatisfaction

The Department, in cooperation with the
local Mazda Service Representative, will
review the case to determine if everything
possible has been done to ensure your
satisfaction.

Please recognize that the resolution of
service problems in most cases requires
the use of your Mazda dealer's service
facilities, personnel and equipment. We
urge you to follow the above three steps in
sequence for most effective results.
▼ Mediation/Arbitration Program
Occasionally a customer concern cannot
be resolved through Mazda's Customer
Satisfaction Program. If after exhausting
the procedures in this manual your
concern is still not resolved, you have
another option.

Mazda Canada Inc. participates in an
arbitration program administered by the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP). CAMVAP will advise you
about how your concern may be reviewed
and resolved by an independent third party
through binding arbitration.

Your complete satisfaction is the goal of
Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP makes
a valuable contribution to our achieving
that goal. There is no charge for using
CAMVAP. CAMVAP results are fast, fair
and final as the award is binding on both
you and Mazda Canada Inc.
▼Canadian Motor Vehicle Arbitration
Plan (CAMVAP)
If a specific item of concern arises, where
a solution cannot be reached between an
owner, Mazda, and/or one of its dealers
(that all parties cannot agree upon), the
owner may wish to use the services
offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).

Customer Information and Reporting Safety Defects
Customer Assistance
8-7
Mazda3_8HZ1-EA-19G_Edition1_old
2019-5-17 13:49:03

Customer Assistance(Puerto Rico)
▼Customer Assistance
Your complete and permanent satisfaction
is our business. That
is why all Authorized
Mazda Dealers have the knowledge and
the tools to keep your Mazda vehicle in
top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
▼ STEP 1
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue. If your
concern has not been resolved by the
CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then
please contact the GENERAL
MANAGER of the de
alership or the
OWNER.
▼ STEP 2
If, after following STEP 1, you feel the
need for further assistance, please contact
your area's Mazda representative.
Refer to PUERTO
RICO/U.S. Virgin
Island on page 8-11.

Please help us by providing the following
information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
8-9
Mazda3_8HZ1-EA-19G_Edition1_old 2019-5-17 13:49:03

Customer Assistance(Mexico)
▼Customer Assistance
Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
▼Contact Your Mazda Dealer
Discuss the matter
with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been resolved by
the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership o r the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a p erson with certain
medical condition in accordance with a
certified physician you must contact
your dealership in order to avoid the
potential loss of the warranty of your
vehicle which may occur if some third
party is hired by the customer to make
any modifications to this system.

Log on: at www.mazdamexico.com.mx

Answers to many questions, including
how to locate or contact a local Mazda
dealership in Mexico, can be found here.

E-mail: click on “Contactanos” at the top
of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa de
Morelos, Ciudad de México, CP 05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).

In order to serve you efficiently and
effectively, please help us by providing the
following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper driver's
side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
8-10
Mazda3_8HZ1-EA-19G_Edition1_old 2019-5-17 13:49:03

Interior light
Light bulbCategory
Wa t t ag e UN-R*1
Overhead light (Front)/Map lights
LED*2―
Overhead light (Rear) LED
*2―
Vanity mirror lights
*LED*2―
Trunk light (4-Door) 5 ―
Luggage compartmen t light (5-Door)
LED
*2―
*1 UN-R stands for United Nations Regulation.*2 LED is the abbreviation for Light Emitting Diode.
▼Tires
NOTE
The tires have been optimally matched with the chassis of your vehicle.
When replacing tires, Mazda recommends that you replace tires of the same type originally
fitted to your vehicle. For details, contact an Authorized Mazda Dealer.
Check the tire pressure label for tire size and inflation press
ure.
Refer to Tire Pressure Label on page 9-2.
Refer to Tire Inflation Pressure on page 6-31.
Standard tire
(U.S.A. and Canada)
Tire size Inflation pressure
Front Rear
205/60R16 92H M+S 250 kPa (36 psi)250 kPa (36 psi)
215/45R18 89V M+S 250 kPa (36 psi)250 kPa (36 psi)
Specifications
Specifications
*Some models.9-9
Mazda3_8HZ1-EA-19G_Edition1_old 2019-5-17 13:49:03