MAZDA MODEL 6 2020 Owner's Manual (in English)

If the connected device does not
correspond to MAP 1.0, the AT
command is used to download. The
downloaded message indicates that it is
already read.
Downloading using the AT command
may not function depending on the
connected device.
If an iPhone is connected, the following
functions cannot be used.
Downloading past messages
Replying to messages
iPhone is a trademark of Apple Inc.,
registered in the U.S. and other
countries.
Receiving messages
(Method 1)
When a device receives a message, a
message received notification is displayed.
The “Email Notifica tions” (E-mail) or
“Text Notifications” (SMS) setting must
be on.
Refer to Communication Settings on page
5-65.
Select
and display the message.
(Method 2)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
and display the new
message list for E-mail and SMS.
3. Select the message you would like to display.

The following icons are displayed in the lower part of the details on the message. Icons
which can be used differ depending on use conditions.
Icon Function
Displays the Communication menu.
Displays the inbox.
Plays back a message.
When selected again, playback is temporarily stopped.
Displays the previous message.
Displays the next message.
Only replies to the sender of the currently displayed message.
Select the sentence on the displ ayed reply screen and select the sentence for sending from
the preset message.
Select
.
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IconFunction
(Only E-mail)
Replies to all members including CC.
Select the sentence on the displayed reply screen and select the sentence for sending from
the preset message.
Select
.
Makes a call to a perso n who sent a message.
For E-mail, this function may not work depending on the device.
Deletes a message.
The messages stored in a device is also deleted.
NOTE
Up to three preset messages can be selected.
Example of use (verify unread E-mail)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
to display the inbox.

3. Select the unread message displayed in bold.
4. The details of the message are
displayed and replying to the message,
making a call, or playback can be
performed.
Changing account for displaying
(E-mail only)
1. Select
.
2. Select the account which you would like to display. Only the messages for
the selected account are displayed in
the inbox.
Editing preset messages
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
.
3. Select
.
4. Select the preset message which you would like to edit. The keyboard
screen is displayed.
5. When the message is input and
is
selected, the message is stored as a
preset message.
NOTE
Select the icon to change the
language.
Select the icon to switch between
capitalized and lower-case characters.
Select the icon to return to the
previous screen without storing the edit.
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▼Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.
Item Setting Function
Bluetooth
®— Go to Bluetooth® setting menu.
Refer to Bluetooth® Preparation on page 5-44.
Incoming Call Notifi‐
cations On/Off Notifies when an in
coming call is received.
Auto Download Text
Message On/Off
Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifications On/Off Notifies when a new SMS is received.
Auto Download
Email
*1On/Off Downloads E-mail automati
cally when the Bluetooth® unit is connect‐
ed to the device.
Email Notifications On/Off Notifies when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download Con‐
tacts
*1On/Off Downloads the phonebook auto
matically when the Bluetooth® unit is
connected to the device.
Ringtone Car/Phone/Off The type of ring tone can be chan
ged. Three selections are available
including the standard ring tone set on the vehicle, the ring t one regis‐
tered to your Bluetooth
® device, or no ring tone.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidan
ce and ringtone volume.
Contacts Display Or‐
der First Name, Last
Name Displays the contact information
in alphabetical order of the first
name.
Last Name, First Name Displays the contact information
in alphabetical order of the last
name.
Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only wit
h
E-mail/SMS compatible phones) on page 5-62.
Emergency Assistance
Call On/Off Mobile Utilizes the Automatic 911 dialing function.
Restore Factory set‐
tings — Initializes all Communication Settings.
*1 Depending on the device, it may
be necessary to acquire download permission on the device side.
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Voice Recognition
▼Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
Press the hang-up button.
Say, “Cancel”.
Operate the commander switch or the
center display (only when vehicle is
stopped).
Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in the voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to previous operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
The voice recognition cannot be
performed while voi ce guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.
Phone related commands are available
only when your phone is connected via
Bluetooth
®. Make sure your phone is
connected via Bluetooth
® before you
operate phone related voice commands.
Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
Do not speak too sl owly or loudly (no
loud voice).
Speak clearly, without pausing between
words or numbers.
Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.
It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn dow n the airflow of the
climate control system while Bluetooth
®
Hands-Free is being used.
Make sure the vents are not directing air
up towards the microphone.
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NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 5-70.
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▼Voice Command List
Voice command
When the talk button is pressed and the following command is sp
oken, the audio or
navigation can be operated. The commands in the () can be omitt ed. The specified name and
number are put into the {}.
Standard command
Voice command Function
Help Usable commands can be verified.
Tutorial Basic voice commands and methods of use can be verified .
(Navigate/Take me/Drive) Home Set the destination to Home.
Communication (phone) related command
Voice command Function
Call {name in phonebook} (mobile/
home/work/other)
Example: “Call John Mobile” Call to the contact in th
e downloaded phonebook.
Refer to Making a Call on page 5-57.
Redial Call to the last contact you called.
Refer to Making a Call on page 5-57.
Callback Call to the last contact who called you.
Refer to Making a Call on page 5-57.
Entertainment (audio) related command
Voice command
FunctionCorresponding audio
source
(Go to/Play) Bluetooth (Audio) Switches the audio source to BT audio.
Can also switch to each audio source by similarly us‐
ing commands such a
s FM, AM, or USB. All
Play Artist {Artist name} Plays the selected artist. USB
Navigation related command*
For the navigation screen voice commands, refer to the separate navigation system manual.
NOTE
Some commands cannot be used depending on the grade and specification.
Some commands cannot be used depending on the device connection conditions and the
use conditions.
The commands are examples of the available commands.
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Applications
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen to display the Applications screen. The following
information can be verified.
Top screen ItemFunction
SiriusXM Travel Link ―Refer to How to use SiriusXM
Travel Link
® on page 5-26.
Fuel Economy Monitor Fuel Consumption Display Refer to Fuel Economy Monitor
on page 4-113.
Vehicle Status Monitor Warning Guid‐
ance
Warnings curren
tly active can be
verified. Refer to If a Warning Light
Turns On or Flashes on page
7-25.
Maintenance Scheduled Maintenance
Tire Rotation
Oil Change Refer to Maintenance Monitor
on page 6-16.
Apple CarPlay ― Refer to How to use Apple Car‐
Play™ on page 5-34.
Android Auto ― Refer to How to use Android
Auto™ mode on page 5-37.
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Troubleshooting
SiriusXM® use-related issues
SymptomCauseSolution method
SiriusXM
® loads slowly. Since SiriusXM Travel Link
® re‐
ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM
® data in the
background, There may be occa‐
sions when the SiriusXM
® function
is waiting on data before it can be
accessed. Allow time for SiriusXM Travel
Link
® to complete the loading of
the SiriusXM® data.
Apple CarPlay™ use-related issues
Symptom CauseSolution method
Apple CarPlay™ cannot launch
even though an Apple
®-genuine
connector cord is inserted into the
USB port and it is connected to my
iPhone
®. You used the wrong USB port.
Use the USB port displaying the
mark to start Apple CarPlay™.
The error message, “Mobile device
error” is displayed after connecting
my iPhone
® to the USB port. There is mis-communication be‐
tween the vehicle's audio system
and your iPhone®.
Disconnect the connector cord from
the USB port once and then recon‐
nect it.
The icon of the application I want to
use is not displayed on the home
screen of Apple CarPlay™. Only applications compatible with
Apple CarPlay™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition using Siri
® is
poor or incorrect for commands or
contact names. There are many possible reasons for
this such as:
1. Poor network connectivity
2. Road noise/sound of air blow‐
ing from air conditioner
3. Incorrect iPhone
® language set‐
ting 1. Use the commander switch to
complete the task or wait until
there is sufficient network con‐
nectivity before using Siri
®
again.
2. For better voice recognition, speak loud and clear.
3. Make sure that the iPhone
® lan‐
guage is set correctly (Example:
US English vs UK English).
If you are still having difficulty us‐
ing Siri
®, visit the Apple® support
site or contact Apple®.
There is a difference in the audio
volume between Bluetooth
® audio
and Apple CarPlay™. ―Check the volume of the audio on
the device connected via Blue‐
tooth®. The volume on some devi‐
ces connected via Bluetooth® can be
adjusted.
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Android Auto™ use-related issues
SymptomCauseSolution method
The Android Auto™ mode does not
launch even though the An‐
droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart‐
phone. The Android Auto™ application has
not been downloaded to your An‐
droid™ Smartphone.
To use Android Auto™ with your
vehicle, the Android Auto™ appli‐
cation is required on your An‐
droid™ Smartphone. Download the
Android Auto™ application from
the Google Play™.
You used the wrong USB port. Use the USB port displaying the
mark to start the Android Auto™
mode.
The error message, “Mobile device
error” is displayed after connecting
my Android™ Smartphone to the
USB port. There is mis-communication be‐
tween the vehicle's audio system
and your Android™ Smartphone.
Disconnect the connector cord from
the USB port on
ce and then recon‐
nect it.
Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth
®. Disconnect the other device's Blue‐
tooth
® connection, disconnect the
connector cord of the Android™
Smartphone from the USB terminal
once, and then reconnect it.
The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode. Only applications compatible with
Android Auto™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition is poor or in‐
correct.
Voice recognition responds slow‐
ly or it does not work. ―
If you are having difficulty using
the voice recognition, visit the An‐
droid Auto™ support site or contact
Google™.
There is a difference in the audio
volume between Bluetooth
® audio
and Android Auto™. ―Check the volume of the audio on
the device connected via Blue‐
tooth®. The volume on some devi‐
ces connected via Bluetooth® can
be adjusted.
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
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Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, c onnection problems
Symptom CauseSolution method
Unable to perform pairing. ―Make sure that the Bluetooth
® de‐
vice is compatible with the Blue‐
tooth
® unit, and that Bluetooth® and
Find Mode*1 are on and the airplane
mode is off in the Bluetooth® device
setting. Turn off the power of the
Bluetooth
® device once, then turn it
back on. If pairing is still not possi‐
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
Pairing cannot be performed again. The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue‐
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
It takes time for automatic connec‐
tion. There are a lot of paired Bluetooth
®
devices.Delete the pairing information for
unused Bluetooth
® devices.
If it takes time for an automatic con‐
nection even though the above oper‐
ation has been done, do a manual
connection.
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