USB MAZDA MODEL CX-3 2021 Owner's Guide

SymptomCauseSolution method
Apple CarPlay™ cannot be ac‐
cessed using the wireless connec ‐
tion. There are many possible reasons for
this such as:
The iPhone® setting has been
canceled.
The iPhone® is connected to the
USB port and playing music. Set up the wireless connection using
the following procedure.
1. Check the iPhone
® settings
(Wi-Fi™/Apple CarPlay™/
Bluetooth
® settings).
2. Select the iPhone® and connect
it manually. If it cannot be con ‐
nected, register the device
again. Refer to Switching to
Apple CarPlay™ on page 5-86.
Only theBluetooth
® device registra ‐
tion has been done, and the Apple
CarPlay™ wireless connection reg‐
istration has not been completed. Delete the device from the audio
unit and the iPhone®, and register
the device again. Refer to Switching
to Apple CarPlay™ on page 5-86.
The entertainment source has been
switched to Apple CarPlay™. If you operate the iPhone
® connect
‐
ed to Apple CarPlay™, the audio
may switch to Apple CarPlay™. If you want to use an entertainment
source other than Apple CarPlay™
when operating your iPhone®, dis
‐
connect Apple CarPlay™. Refer to
Switching to Apple CarPlay™ on
page 5-86.
The iPhone
®Wi-Fi™ function can‐
not be used. The iPhone® is using the wireless
connection to Apple CarPlay™. Cancel the Apple CarPlay™ wire
‐
less connection using the audio unit
setting or iPhone® setting. Refer to
Switching to Apple CarPlay™ on
page 5-86.
Apple CarPlay™ is not disconnect ‐
ed even if the USB cable is discon ‐
nected. Depending on the iPhone
® connec
‐
tion status, the wireless connection
may be made even if the USB cable
is connected. Cancel the Apple CarPlay™ wire
‐
less connection using the audio unit
setting or iPhone
® setting. Refer to
Switching to Apple CarPlay™ on
page 5-86.
There is no sound. If the connection is disconnected
during music playback using Apple
CarPlay™, the audio source selec
‐
tion will be unselected and the vehi‐
cle's audio device will be muted. Select the audio source from the en
‐
tertainment menu.
When an iPhone
® is not used for
Apple CarPlay™ and is used as a
Bluetooth
® audio device, playback
cannot be performed smoothly. The iPhone
® is trying to connect to
Apple CarPlay™. If Apple CarPlay™ is not used, can‐
cel the Apple CarPlay™ wireless
connection using the audio unit set
‐
ting or iPhone® setting. Refer to
Switching to Apple CarPlay™ on
page 5-86.
Interior Features
Audio Set [Type B (touchscreen)]
5-128
CX-3_8JL1-EA-20G_Edition1_old 2020-5-22 15:31:00

SymptomCauseSolution method
When using an iPhone
® as a Blue‐
tooth®audio device, the iPhone®
connection unexpectedly switches to
the Apple CarPlay™ connection. The iPhone
® is connected to Apple
CarPlay™. If Apple CarPlay™ is not used, can
‐
cel the Apple CarPlay™ wireless
connection using the audio unit set ‐
ting or iPhone® setting. Refer to
Switching to Apple CarPlay™ on
page 5-86.
Android Auto™ use-related issues
Symptom CauseSolution method
The Android Auto™ mode does not
launch even though the An ‐
droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart ‐
phone. The Android Auto™ application has
not been downloaded to your An
‐
droid™ Smartphone. To use Android Auto™ with your
vehicle, the Android Auto™ appli
‐
cation is required on your An ‐
droid™ Smartphone. Download the
Android Auto™ application from
the Google Play™.
You used the wrong USB port. Use the USB port displaying the
mark to start the Android Auto™
mode.
The error message, “Mobile device
error” is displaye d after connecting
my Android™ Smartphone to the
USB port. There is mis-communication be
‐
tween the vehicle's audio system
and your Android™ Smartphone. Disconnect the connector cord from
the USB port once and then recon‐
nect it.
Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth
®. Disconnect the other device's Blue
‐
tooth
® connection, disconnect the
connector cord of the Android™
Smartphone from the USB port
once, and then reconnect it.
The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode. Only applications compatible with
Android Auto™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition is poor or in
‐
correct.
Voice recognition responds slow ‐
ly or it does not work. ―
If you are having difficulty using
the voice recognition, visit the An
‐
droid Auto™ support site or contact
Google™.
There is a difference in the audio
volume between Bluetooth
® audio
and Android Auto™. ―Check the volume of the audio on
the device connected via Blue
‐
tooth®. The volume on some devi ‐
ces connected via Bluetooth® can
be adjusted.
Interior Features
Audio Set [Type B (touchscreen)]
5-129
CX-3_8JL1-EA-20G_Edition1_old 2020-5-22 15:31:00

▼Operating Tips for USB device
This unit plays audio files as follows:
Extension Playback with this unit
.mp3 MP3
.wma WMA
.aac
*1AAC
.m4a
.wav
*1WAV
.ogg
*1OGG
CAUTION
Do not use an audio file extension on files
other than audio files. In addition, do not
change the audio file extension. Otherwise,
the unit will not recognize the file correctly
resulting in noise or a malfunction.
NOTE
Playback may not be possible depending
on the type and condition of the USB
flash memory even if the audio file
complies with the standard.
A copyright protected WMA/AAC file
cannot be played in this unit.
(Type B)
If a file name in th e USB memory is too
long, it could cause operation problems
such as not being able to playback the
song.
(Recommended: Within 80 characters)
The order of the music data stored in the
device may differ from the playback
order.
To prevent loss or damage of stored
data, we recommend that you always
back up your data.
(Vehicles without USB port indicated
with
)
If a device exceeds the maximum
electric current value of 1,000 mA, it
may not operate or recharge when
connected.
(Vehicles with USB port indicated with
)
If the current consumption of the
connected device exceeds the following
current value, it may not operate or
recharge.
Apple device is connected : 2,100 mA
Device compatible with BC1.2 is
connected : 1,500 mA
Device other than the above is
connected : 500 mA
Do not pull out the USB device while in
the USB mode (only pull it out while in
FM/AM radio mode).
The device will not operate if the data is
password protected.
MP3/WMA/AAC/OGG files written under
specifications other than the indicated
specification may not play normally or
files/folder names may not display
correctly.
*1 Type B
▼ Operating Tips for iPod
This unit supports playback of music files
recorded to an iPod.

 iPod is a trademark of Apple Inc.,
registered in the U.S. and other
countries.
The iPod may not be compatible
depending on the model or OS version. In
this case, an error message is displayed.
Interior Features
Appendix
5-139
CX-3_8JL1-EA-20G_Edition1_old 2020-5-22 15:31:00

CAUTION
Remove the iPod when it is not in use.
Because the iPod is not designed to
withstand excessive changes in
temperature inside the cabin, it could be
damaged or the battery may deteriorate
due to the excessive temperature or
humidity inside the cabin if it is left in the
vehicle.
 If data in the iPod is lost while it is
connected to the unit, Mazda cannot
guarantee recovery of any lost data.
 If the iPod battery is deteriorated, the
iPod may not recharge and playback
may not be possible when it is connected
to the unit.
 For details on using the iPod, refer to the
iPod instruction manual.
 When connecting the iPod to a USB port,
all commands are made from the audio
unit. iPod control is not possible.
NOTE
The audio unit cannot display images or
videos stored in an iPod.
▼ Agreements and disclaimers related
to Apple CarPlay™
This unit is compatible with Apple
CarPlay™ which can operate an iPhone
®
using the vehicle's audio device.

 iPhone, Siri and Apple Music are
registered trademarks of Apple Inc.
 Apple CarPlay is trademarks of Apple
Inc.
 iOS is a trademark or registered
trademark of Cisco in the U.S. and other
countries and is used under license.
May not be compatible depending on the
model or OS version.
CAUTION

For the purposes of safety, do not
operate your iPhone
® while driving.
 Disconnect the iPhone
® when it is not in
use. If the device is left in the cabin, it
could be damaged or the battery may
deteriorate due to the excessive
temperature or humidity inside the
cabin.
 If the iPhone
® battery has deteriorated, it
may not recharge or play audio even if it
is connected to this unit.
 Before use, carefully read the user
instructions for the iPhone
®.
NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.
▼ Operating Tips for Android™
Requires the Android Auto app on Google
Play and an Android compatible
smartphone running Android™ 5.0
Lollipop or higher.
CAUTION

For the purposes of safety, do not
operate your Android™ Smartphone
while driving.
 Disconnect the Android™ Smartphone
when it is not in use. If the device is left in
the cabin, it could be damaged or the
battery may weaken due to the excessive
temperature or humidity inside the
cabin.
Interior Features
Appendix
5-140
CX-3_8JL1-EA-20G_Edition1_old 2020-5-22 15:31:00

Index
A
Accessory Socket............................ 5-144
Active Driving Display..................... 4-18
Adaptive Front Lighting System
(AFS)................................................. 4-78
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced Key
Advanced keyless entry system..... 3-9
Operational range........................ 3-10
Advanced Smart City Brake Support
(Advanced SCBS)........................... 4-116
Collision warning.... .................. 4-118
Smart City Brake Support (SCBS)
Indicator Light (Red)................. 4-118
Stopping the Advanced Smart City
Brake Support (Advanced SCBS)
system operation........................ 4-118
Air Bag Systems............................... 2-51
Air Bag/Front Seat Belt Pretensioner
System Warning Beep....................... 7-42
Ambient Temperature Display.......... 4-15
Antilock Brake System (ABS).......... 4-65
Audio Control Switch
Adjusting the Volume.................. 5-16
Seek Switch................................. 5-16
Audio Set [Type A (non-touchscreen)] AUX.............................................5-24
Bluetooth®.................................. 5-31
Clock............................................5-22
Error Indications.......................... 5-30
iPod mode....................................5-28
Power/Volume/Sound Controls... 5-20
Radio............................................5-23
Troubleshooting.......... ................. 5-59
USB............................................. 5-25
Voice Recognition.... ................... 5-55
Audio Set [Type B (touchscreen)]
Android Auto™........................... 5-91
Apple CarPlay............................. 5-85
Applications............................... 5-126
AUX.............................................5-79
Bluetooth®.................................. 5-95
Radio............................................5-71
Satellite Radio........ ..................... 5-75
Settings...................................... 5-123
Troubleshooting........... .............. 5-127
USB............................................. 5-80
Voice Recognition..................... 5-120
Volume/Display/Sound
Controls....................................... 5-68
Audio System Antenna........................................5-19
Appendix................................... 5-135
Audio Control Switch................. 5-16
Audio Set [Type A (non-
touchscreen)]............................... 5-20
Audio Set [Type B
(touchscreen)].............................. 5-63
AUX/USB mode..........................5-17
Before Using the Audio
System......................................... 5-16
AUTOHOLD..................................... 4-59
AUTOHOLD Warning Beep.............7-44
Automatic Transaxle Active Adaptive Shift (AAS)...... 4-31
Automatic transaxle controls....... 4-29
Direct mode................................. 4-38
Driving tips..................................4-39
Manual shift mode.......................4-32
Shift-lock system...... ................... 4-30
Transaxle ranges.......................... 4-30
B
Battery............................................... 6-32 Maintenance.................................6-34
Replacement................................ 6-34
Specifications.................................9-4
Battery runs out.................................7-17 Jump-Starting...............................7-17
10-2
CX-3_8JL1-EA-20G_Edition1_old 2020-5-22 15:31:00