check engine MAZDA MODEL CX-5 SKYACTIV-D 2019 Owner's Manual

Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―Make sure that the Bluetooth
® de-
vice is compatible with the Blue-
tooth
® unit, and that Bluetooth® and
Find Mode*1 are on and the airplane
mode is off in the Bluetooth® device
setting. Turn off the power of the
Bluetooth
® device once, then turn it
back on. If pairing is still not possi-
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing us
ing the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
It takes time for automatic connec-
tion There are a lot of paired Bluetooth
®
devices.Delete the pairing information for
unused Bluetooth
® devices.
If it takes time for an automatic con-
nection even though the above oper-
ation has been done, do a manual
connection.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Interior Features
Audio Set
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 12 24 36 48 60 72 84 96
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 45 52.5 60
Bolts and nuts on chassis and body TT TT
Exhaust system and heat shields I
Emergency flat tire repair kit (if installed)
*8Inspect annually.
Cabin air filter R R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 The engine oil and filter must be changed at least on ce a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Rear differential oil
*8
Transfer oil*8
Driveshaft dust boots II II
Bolts and nuts on chassis and body TTT T
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*9Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Top up with new diesel exhaust fluid in the urea tank once a year.*3 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*4 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*5 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
-Extended periods of idling or low-speed operation such as police car, taxi or driving school car
-Driving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be ch anged at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever repl acing the engine oil regardless of the
message/wrench indicator light display.
*6 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*7 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*8 If this component has been submerged in water, the oil should be replaced.
Maintenance and Care
Scheduled Maintenance
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*9 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace thetire repair fluid bottle with new one before the expiration date.

Canada residents
Maintenance Interval Number of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
SKYACTIV-G 2.0, SKYACTIV-G 2.5, AND SKYACTIV-G 2.5T
Spark plugs SKYACTIV-G
2.5 T
Replace every 64,000 km (40,000 miles).
Except SKY-
ACTIV-G
2.5T Replace every 120,000 km
(75,000 miles).
Air filter IIIIIIIIIIII
Replace every 56,000 km (35,000 miles) or 3 years.
Drive belts I I
SKYACTIV-D 2.2
Fuel filter Replace every 32,000 km (20,000 miles) or 3 years.
Air filter CCCCCC
Replace every 56,000 km (35,000 miles) or 3 years.
Diesel exhaust fluid for SCR system
*1 *1 *2 *1 *1 *2
Glow plug*3
Drive belts IIIIII
SKYACTIV-G 2.0, SKYACTIV-G 2.5, SKYACTIV-G 2.5T, AND SKYACTIV-D 2.2
Engine oil & filter
*4RRRRRRRRRRRR
Engine coolant
*5Replace at first 192,000 km (120,0 00 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*6III
Hoses and tubes for emission
*6I
Function of all lights I I I I I I I I I I I I
Brake lines, hoses and connections III
Brake and clutch fluid level I I I I I I I I I I I I
Disc brakes Inspect every 24,000 km (15,000 miles) or 1 year.
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages III
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Front and rear suspension, ball joints and wheel
bearing axial play III
Rear differential oil
*7
Transfer oil*7
Driveshaft dust boots II I
Bolts and nuts on chassis and body TTT
Exhaust system and heat shields Inspect every 72,000 km (45,000 miles) or 5 years.
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*8Inspect annually.
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Top up with new diesel exhaust fluid in the urea tank once a year.*2 Check the total driving mileage for the last three years. If 19,200 km (12,000 miles) or more, top up with new diesel exhaust fluid in the urea tank.
If less than 19,200 km (12,000 miles), repl ace diesel exhaust fluid in the urea tank.
*3 Replace when glow indicator light is continuously ON. Authorized Mazda dealer can replace all the glow
plugs without charge if indicator light comes ON earlier than 240,000 km (150,000 miles).
*4 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*5 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*6 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*7 If this component has been submerged in water, the oil should be replaced.*8 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 6 1218243036424854606672
×1000 km 10 20 30 40 50 60 70 80 90 100 110 120
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 10,000 km
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages I I I I I I I I I I I I
Front and rear suspension, ball joints and wheel
bearing axial play IIIIII
Rear differential oil
*4
Transfer oil*4
Driveshaft dust boots IIIIII
Bolts and nuts on chassis and body TTTTTT
Exhaust system and heat shields IIIIII
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
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Chart symbols:
I: Inspect: Inspect and clean, repair, ad just, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engi ne oil regardless of the message/wrench indicator light
display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.

(Cont.)
Maintenance Interval Number of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
Drive belts II
Engine oil & filter
*1RRRRRRRRRRRR
Cooling system I I
Engine coolant
*2Replace at first 200,000 km or 10 years; after that, every 100,000 km or 5 years
Engine coolant level IIIIIIIIIIII
Air filter CRCRCR
Fuel lines and hoses I
*3I
Hoses and tubes for emission I
*3I
Fuel filter Replace every 60,000 km
Spark plugs SKYACTIV-G
2.5 T
IIIIII
Replace every 64,000 km
Except SKY-
ACTIV-G
2.5T IIIIII
Replace every 120,000 km
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections I I I
Brake and clutch fluid level I I I I
Brake fluid RR
Maintenance and Care
Scheduled Maintenance
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
Disc brakes IIIIII
Tire (Rotation) Rotate every 10,000 km
Tire inflation pressure and tire wear IIIIII
Steering operation and linkages IIIIII
Front and rear suspensi on, ball joints and wheel
bearing axial play III
Rear differential oil
*4
Transfer oil*4
Driveshaft dust boots III
Bolts and nuts on chassis and body TT T
Exhaust system and heat shields III
All locks and hinges LLLLLL
Washer fluid level IIIIII
Emergency flat tire repair kit (if installed)
*5Inspect annually.
Cabin air filter R R R
Chart symbols:
I: Inspect: Inspect and clean, repair, adju st, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 maycause serious damage to the engine and cooling system.
*3 According to state/provincial and federal regulations , failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*4 If this component has been submerged in water, the oil should be replaced.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the tire repair fluid bottle with new one before the expiration date.
Maintenance and Care
Scheduled Maintenance
6-15
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WA R N I N G
Do not perform maintenance work if you lack sufficient knowledge and experience or the
proper tools and equipment to do the work. Have maintenance work done by a qualified
technician:
Performing maintenance work on a vehicle is dangerous if not done properly. You can be
seriously injured while performing some maintenance procedures.
If you must run the engine while working under the hood, make certain that you remove all
jewelry (especially rings, bracelets, watches, and necklaces) and all neckties, scarves, and
similar loose clothing before getting near the engine or cooling fan which may turn on
unexpectedly:
Working under the hood with the engine ru nning is dangerous. It becomes even more
dangerous when you wear jewelry, loose clot hing or have long hair or a long beard.
Either can become entangled in moving parts and result in injury.
Pull over to a safe location, then switch the ignition off and make sure the fan is not
running before attempting to work near the cooling fan:
Working near the cooling fan when it is runn ing is dangerous. The fan could continue running
indefinitely even if the engine has stopped an d the engine compartment temperature is high.
You could be hit by the fan and seriously injured.
Do not leave items in the engine compartment:
After you have finished checking or doing servicing in the engine compartment, do not forget
and leave items such as tools or rags in the engine compartment.
Tools or other items left in the engine co mpartment could cause engine damage or a
fire
leading to an unexpected accident.
Maintenance and Care
Owner Maintenance
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Overheating
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on, the
vehicle loses power, or you hear a loud
knocking or pinging noise, the engine is
probably too hot.
WA R N I N G
Pull over to a safe location, then switch
the ignition off and make sure the fan is
not running before attempting to work
near the cooling fan:
Working near the cooling fan when it is
running is dangerous. The fan could
continue running indefinitely even if the
engine has stopped and the engine
compartment temperature is high. You
could be hit by the fan and seriously
injured.
Do not remove either cooling
system cap when the engine and radiator
are hot:
When the engine and radiator are hot,
scalding coolant and steam may shoot out
under pressure and cause serious injury.
Open the hood ONLY after steam is no
longer escaping from the engine:
Steam from an overheated engine is
dangerous. The escaping steam could
seriously burn you.
If the temperature gauge indicates
overheating or the high engine coolant
temperature warning light turns on:

1. Drive safely to the side of the road and park off the right-of-way.
2. Put a vehicle with an automatic transaxle in park (P), a manual
transaxle in neutral.
3. Apply the parking brake.
4. Turn off the air conditioner.
5. Check whether coolant or steam is escaping from the engine
compartment.

If steam is coming from the engine
compartment:
Do not go near the front of the vehicle.
Stop the engine.
Wait until the steam dissipates, then
open the hood and start the engine.

If neither coolant nor steam is
escaping:
Open the hood and idle the engine
until it cools.
CAUTION
If the cooling fan does not operate
while the engine is running, the engine
temperature will increase. Stop the
engine and call an Authorized Mazda
Dealer.
6. Make sure the cooling fan is operating, then turn off the engine after the
temperature has decreased.
If Trouble Arises
Overheating
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