phone MAZDA MODEL CX-7 2010 (in English) Owner's Guide

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NOTE
For vehicles with the 7-inch navigation system,
you can also press the voice recognition/
hands-free switch with a short press and say:
[Beep]“Telephone”or“Phone”.
2.Say:[Beep]“Setup”
3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Passcode”
5.Prompt:“Passcode is enabled. Would
you like to disable it?”
6.Say:[Beep]“Ye s”
7.Prompt:“Passcode is disabled,
returning to main menu.”
Confirmation Prompts
The confirmation prompt confirms the
command content to the user before
advancing to the operation requested by
the user. When this function is turned on,
the system reads out the voice input
command previously received and
confirms whether the command is correct
before advancing to the command
execution.
When the confirmation prompt function is
turned on:
(Ex.“Calling John's device. Is this
correct?”)
When the confirmation prompt function is
turned off:
(Ex.“Calling John's device.”)
NOTE
If the confirmation prompt function is turned
off when making an emergency call, the system
reads out and confirms the command before
executing it.
1. Press the pick-up button (with/without
7-inch navigation system) or talk
button with a short press (without 7-
inch navigation system) or a long press
(with 7-inch navigation system).
NOTE
For vehicles with the 7-inch navigation system,
you can also press the voice recognition/
hands-free switch with a short press and say:
[Beep]“Telephone”or“Phone”.
2.Say:[Beep]“Setup”
3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Confirmation prompts”
5.Prompt:“Confirmation prompts are
on/off. Would you like to turn
confirmation prompts off/on?”
6.Say:[Beep]“Ye s”
7.Prompt:“Confirmation prompts are
off/on, returning to main menu.”
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qVoice Recognition Learning
Function (Speaker Enrollment)
The voice recognition learning function
enables voice recognition appropriate to
the characteristics of the user's voice.
If the recognition of the voice input
commands to the system is not adequate,
this function can largely improve the
system's voice recognition of the user. If
your voice can be recognized sufficiently
without using this function, you may not
realize the added benefit of the function.
To register your voice, the voice input
command list must be read out. Read out
the list when the vehicle is parked.
Perform the registration in as quiet a place
as possible (page 6-74).
The registration must be performed
completely. The required time is a few
minutes. The user needs to be seated in
the driver's seat with the voice input
command list for voice recognition
learning open to the page indicated below.
When voice recognition learning is
done for the first time
1. Press the pick-up button (with/without
7-inch navigation system) or talk
button with a short press (without 7-
inch navigation system) or a long press
(with 7-inch navigation system).
NOTE
For vehicles with the 7-inch navigation system,
you can also press the voice recognition/
hands-free switch with a short press and say:
[Beep]“Telephone”or“Phone”.
2.Say:[Beep]“Voice training”3.Prompt:“This operation must be
performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hangup button to cancel at
any time.”
4. Press the talk button with a short press.
5. The voice guidance reads out the voice
input command number (refer to the
voice input command list for voice
recognition learning). (Ex.“Please read
phrase 1”)
6.Say:[Beep]“0123456789”(Say the
voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
7.Prompt:“Speaker enrollment is
complete, returning to main menu.”
NOTE
If an error occurred in the voice recognition
learning, re-learning can be done by pressing
the talk button with a short press.
Voice recognition re-learning
If voice recognition learning has already
been done.
1. Press the pick-up button (with/without
7-inch navigation system) or talk
button with a short press (without 7-
inch navigation system) or a long press
(with 7-inch navigation system).
NOTE
For vehicles with the 7-inch navigation system,
you can also press the voice recognition/
hands-free switch with a short press and say:
[Beep]“Telephone”or“Phone”.
2.Say:[Beep]“Voice training”
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3.Prompt:“Enrollment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4.Say:[Beep]“Retrain”
5.Prompt:“This operation must be
performed in a quiet environment while
the vehicle is stopped. See the owner's
manual for the list of required training
phrases. Press and release the talk
button when you are ready to begin.
Press the hangup button to cancel at
any time.”
6. Press the talk button with a short press.
7. The voice guidance reads out the voice
input command number (refer to the
voice input command list for voice
recognition learning). (Ex.“Please read
phrase 1”)
8.Say:[Beep]“0123456789”(Say the
voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
9.Prompt:“Speaker enrollment is
complete, returning to main menu.”
NOTE
If an error occurred in the voice recognition
learning, re-learning can be done by pressing
the talk button with a short press.
Voice input command list for voice
recognition learning
When reading out, the following points
must be observed:
lRead out the numbers one at a time
correctly and naturally.(For example,“1234”must be read out
“one, two, three, four”, not“twelve, thirty
four”.)
lDo not read out parentheses.“(”and
hyphens“-”are used for separating
numbers in a phone number.
Ex.
“(888) 555-1212”must be spoken“Eight,
eight, eight, five, five, five, one, two, one,
two.”
Phrase Command
1 0123456789
2 (888) 555-1212
3 Call
4 Dial
5 Setup
6 Cancel
7 Continue
8 Help
NOTElThe applicable phrase appears in the
display.
lAfter user voice registration is completed,
voice guidance“Speaker enrollment is
complete, returning to main menu”is
announced.
Voice recognition learning on/off
1. Press the pick-up button (with/without
7-inch navigation system) or talk
button with a short press (without 7-
inch navigation system) or a long press
(with 7-inch navigation system).
NOTE
For vehicles with the 7-inch navigation system,
you can also press the voice recognition/
hands-free switch with a short press and say:
[Beep]“Telephone”or“Phone”.
2.Say:[Beep]“Voice training”
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico) ... 9-10
Customer Assistance (Mexico) ......... 9-11
Mazda Importer/Distributors ............... 9-13
Importer/Distributor .......................... 9-13
Distributor in Each Area ................... 9-13
Warranty ................................................ 9-15
Warranties for Your Mazda ............... 9-15
Outside the United States and
Canada .............................................. 9-16
Outside the United States .................. 9-17
Outside Canada ................................. 9-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-19
Add-On Non-Genuine Parts and
Accessories ....................................... 9-20
Cell Phones ............................................. 9-21
Cell Phones Warning ......................... 9-21
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-22
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-22
Tire Information (except Canada) ....... 9-24
Tire Labeling ..................................... 9-24
Location of the Tire Label
(Placard) ............................................ 9-30
Tire Maintenance .............................. 9-33
Vehicle Loading ................................ 9-36
Steps for Determining the Correct Load
Limit: ................................................ 9-43Reporting Safety Defects ....................... 9-44
Reporting Safety Defects (U.S.A.) .... 9-44
Reporting Safety Defects (Canada) ... 9-45
Service Publications .............................. 9-46
Service Publications .......................... 9-46
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary restraint
system modified to accommodate a person with certain medical conditions in accordance with a
certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”located on the“Inside Mazda”tab, or at the bottom of the
page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
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Customer Assistance
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By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
qSTEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state“Lemon Law”, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the“Lemon
Law”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state“Lemon Law”, you are not required to first use BBB AUTO
LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
9-3
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
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Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda Motor de Mexico
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico
by one of the following ways.
Log on: at www.MazdaMexico.com.mx
Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.
E-mail: click on“Contactanos”at the top of the page at www.MazdaMexico.com.mx
By phone at: 1 (866) 315 0220
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
Customer Information and Reporting Safety Defects
Customer Assistance
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In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
9-12
Customer Information and Reporting Safety Defects
Customer Assistance
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