MAZDA MODEL CX-9 2013 Owners Manual (in English)

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Troubleshooting
Bluetooth®does not operate under the following conditions. Check whether the following
conditions apply to your Bluetooth®device:lThe device is not being operated correctly.lThe device is not connected to the Bluetooth®unit equipped on the vehicle.lThe device's battery is weak.lA device which interferes with radio wave reception has been placed in the vehicle.lThe ignition switch has been turned off.
If none of the above conditions apply, refer to the following to see if any of the problem
symptoms correspond to your device.
If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer Service.
Mazda Bluetooth®Hands-Free Customer Service
If you have any problems with Bluetooth
®, contact with our toll-free customer service
center.
lU.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
lCanada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
lMexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Interior Comfort
Bluetooth®
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Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
―First make sure the device is
compatible with the Bluetooth
®unit,
and then check whether the
Bluetooth
®function and the Find
Mode/Visible setting*1on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®function and the
Find Mode/Visible setting*1on the
device may turn off automatically
after a period of time has elapsed
depending on the device.Check whether the Bluetooth
®
function and the Find Mode/Visible
setting*1on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently Is the device in a location in which
radio wave interference can occur
easily?
(Inside a bag in a rear seat, in the rear
pocket of a pair of pants)Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth®unit
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Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
lExcessive, slow speech.lExcessive, forceful speech
(shouting).
lSpeaking before the beep sound
has ended.
lLoud noise
(speaking or noise from outside/
inside vehicle).
lAirflow from A/C is blowing
against the microphone.
lSpeaking in off-standard
expressions (dialect).Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers are
spoken in a sequence, recognition
ability will improve if no stop is
placed between the numbers. False recognition of numbers
Names in the phonebook are not
easily recognizedThe Bluetooth
®system is under a
condition in which recognition is
difficult.By carrying out the following
measures, the rate of recognition will
improve.
lClear memory from the
phonebook which is not used
very often.
lAvoid shortened names, use full
names.
(Recognition improves the longer
the name is. By not using names
such as“Mom”,“Dad”, recogni-
tion will improve.)
You want to skip guidance
―Guidance can be skipped by quickly
pressing and releasing the Talk
button.
When the Talk button is pressed,
voice recognition endsIs the Talk button being held pressed
for too long?Operate the Talk button as follows:
lPress the button and release it
within 0.7 seconds to start voice
recognition and skip the
guidance.
lPress the button for longer than
0.7 seconds to turn off voice
recognition or end a
conversation.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heardFor about three seconds after starting
a call, the Bluetooth
®unit's Noise
Suppression function requires time to
adapt to the call environment.This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quietIs the volume set at zero or low? Increase the volume.
Interior Comfort
Bluetooth®
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Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the deviceThe indication method is different
between the vehicle and the device.―
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appearHas the number been registered into
the phonebook?If the number has been registered
into the phonebook, the
incoming/outgoing call record is
updated by the name in the
phonebook when the engine is
restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call recordSome types of cell phones do not
synchronize automatically.Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the languageA maximum of 60 seconds is
required.―
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Safety Certification
FCC
FCC: CB2MAZGEN6HFT
NOTE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
WARNING
Changes or modifications made to this equipment not expressly approved by the
manufacturer may void the FCC authorization to operate this equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
lReorient or relocate the receiving antenna.lIncrease the separation between the equipment and receiver.lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
IC
IC:279B-MAZGEN6HFT
Licence exempt
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Interior Comfort
Bluetooth®
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The term“IC:”before the radio certification number only signifies that Industry Canada
technical specifications were met. The antenna used for this transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be provided with installation instructions and transmitter operating
conditions for satisfying RF exposure compliance.
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Rear View Monitorí
The rear view monitor is a visual assist system when reversing the vehicle that provides
images from the rear of the vehicle.
WARNING
The rear view monitor is only a visual assist device when reversing the vehicle. The
images on the screen may be different from the actual conditions. Always drive
carefully confirming the safety of the rear and the surrounding conditions by looking
directly with your eyes. Reversing the vehicle by only looking at the screen may cause
an accident or a collision with an object.
CAUTION
ØDo not use the rear view monitor under the following conditions: Using the rear
view monitor under the following conditions is dangerous and could result in
injury or vehicle damage or both.
ØIcy or snow-covered roads.
ØTire chains or a temporary spare tire is installed.
ØThe liftgate is not fully closed.
ØThe vehicle is on a road incline.
ØWhen the display is cold, images may course across the monitor or the screen and
may be dimmer than usual, which could cause difficulty in confirming the
surrounding conditions of the vehicle. Always drive carefully confirming the safety
of the rear and the surrounding conditions by looking directly with your eyes.
ØDo not apply excessive force to the camera. The camera position and angle may
deviate.
ØDo not disassemble, modify, or remove it as it may no longer be waterproof.
ØThe camera cover is made of plastic. Do not apply degreasing agents, organic
solvents, wax, or glass coating agents to the camera cover. If any are spilled on
the cover, wipe off with a soft cloth immediately.
ØDo not rub the cover excessively, or polish it using an abrasive compound or a
hard brush. The cover may be damaged affecting the image.
Interior Comfort
Rear View Monitor
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NOTElIf water, snow, or mud is stuck on the camera lens, wipe it off using a soft cloth. If it cannot be
wiped off, use a mild detergent.
lIf the camera temperature changes rapidly, such as by pouring hot water on it under cold
temperature conditions, the rear view monitor may not operate correctly.
lWhen replacing the tires, consult an Authorized Mazda Dealer. Replacing the tires could result in
deviation of the guide lines which appear on the display.
lIf the vehicle's front, side, or rear has been involved in a collision, the alignment of the rear view
parking camera (location, installation angle) may have deviated. Always consult an Authorized
Mazda Dealer to have the vehicle inspected.
l(With navigation system)
The screen may not change to the camera image while the navigation system is being activated
immediately after the vehicle battery has been connected. If this occurs, activate the rear-view
monitor camera again soon after the navigation system.
qRear View Parking Camera Location
Rear View Parking Camera
qSwitching to the Rear View Monitor Display
Shift the shift lever to R with the ignition switched ON to switch the display to the rear
view monitor display.
NOTE
When the shift lever is shifted from R to another shift lever position, the screen returns to the previous
display.
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qDisplayable Range on the Screen
The images on the screen may be different from the actual conditions.
(Screen display)
(Actual view)
ObjectGarnish
Bumper
NOTElThe displayable range varies depending on the vehicle and road conditions.lThe displayable range is limited. Objects under the bumper or around the bumper ends cannot be
displayed.
lThe distance appearing in the displayed image is different from the actual distance because the
rear view parking camera is equipped with a specific lens.
lSome optionally installed vehicle accessories may be picked up by the camera. Do not install any
optional parts that can interfere with the camera view, such as illuminating parts or parts made of
reflective material.
lIt may be difficult to see the display under the following conditions, however, it does not indicate a
malfunction.
lIn darkened areas.lWhen the temperature around the lens is high/low.lWhen the camera is wet such as on a rainy day or during periods of high humidity.lWhen foreign material such as mud is stuck around the camera.lWhen the camera lens reflects sunlight or headlight beams.lImage display may be delayed if the temperature around the camera is low.
Interior Comfort
Rear View Monitor
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qViewing the Display
Guide lines which indicate the width of
the vehicle (yellow) are displayed on the
screen as a reference to the approximate
width of the vehicle in comparison to the
width of the parking space you are about
to back into.
Use this display view for parking your
vehicle in a parking space or garage.
b
a
a) Vehicle width guide lines (yellow)
Guide lines serve as a reference to the
approximate width of the vehicle.
b) Distance guide lines
These guide lines indicate the
approximate distance to a point
measured from the vehicle's rear (from
the end of the bumper).
The red and yellow lines indicate the
points about 50 cm (20 in) (red) and 1
m (3 ft) (yellow) from the rear bumper
(at the center point of each of the
lines).
CAUTION
The guide lines on the screen are
fixed lines. They are not synced to the
driver's turning of the steering wheel.
Always be careful and check the area
to the vehicle's rear and the
surrounding area directly with your
eyes while backing up.
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