phone MAZDA MODEL CX-9 2014 (in English) Owner's Manual

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Symptoms and Actions
If any malfunction is suspected, verify the following before requesting a repair.
If the problem cannot be solved after performing the procedure, have the system inspected
at an Authorized Mazda Dealer.
Some functions are not available depending on the disc. Read the instruction manual
attached to the disc before operating.
SymptomCause Action
System
cannot be
turned on The ignition is switched off.
Switch the ignition to ACC or ON.
The remote controller batteries are
weak. Replace the batteries with new ones.
Refer to Remote Controller on page 6-81.
Remote controller batteries poles are
pointed in the wrong direction. Install the batteries in the correct direction.
Refer to Remote Controller on page 6-81.
The vehicle battery is weak. Recharge or replace the vehicle battery.
The cabin temperature
(Rear Entertainment System unit tem-
perature) is high. Retry after the temperature has lowered.
Image
cannot be
displayed The ignition is switched off.
Switch the ignition to ACC or ON.
No disc is inserted. Insert a disc.
An invalid disc is inserted. Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-66.
The wrong mode has been selected. Select the correct mode by pressing the SOURCE button.
Refer to Mode on page 6-87.
Disc cannot
be played No disc is inserted.
Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Parent lock level is set. Clear or change the parent lock level.
Sound
cannot be
output The ignition is switched off.
Switch the ignition to ACC or ON.
Volume is too low. Adjust the volume.
The audio unit is not set in the Rear
Entertainment System mode. Set the audio unit in the Rear Entertainment System mode.
Refer to Sound Output on page 6-83.
An invalid disc has been inserted. Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-66.
No disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Playback has been paused. Cancel the pause.
The playback is in slow, fast-forward, or
reverse mode. Select normal playback.
Refer to Basic Operation on page 6-88.
Audio is not
output from
vehicle's
speakers or
headphones DTS format language is selected and
played back.
(The vehicle speakers and wireless
headphones cannot playback DTS for-
mat language)
Select audio other than DTS format.
Image
and/or sound
is distorted. The disc is dirty.
Clean the signal surface of the disc.
The disc has a scratch. Replace the disc with another one.
Dew condensation on the disc Clear the dew condensation.
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SymptomCause Action
There are
subtle spots
or
luminescent
spots on the
screen. The LCD is high tech equipment with a
99.99% effective sensor resolution.
However, please be aware that 0.01%
pixel failure or pixel continuous
illuminated pixels may exist.
―
Subtitles
cannot be
changed Other languages are not recorded on the
disc.
Check the available language in the instruction manual
accompanying the disc.
Display
angle cannot
be changed Multiple angles are not recorded on the
disc.
Check the available angle in the instruction manual
accompanying the disc.
Remote
controller is
inoperable The remote controller is not pointed
toward the receiver on the unit.
Point the remote controller toward the receiver on the unit.
The receiver is near the disc slot.
There is an obstruction between the
remote controller and the unit. Operate the remote controller avoiding the obstruction so
that the signal reaches the receiver on the unit. The
receiver is near the disc slot.
The remote controller batteries are
weak. Replace the batteries with new ones.
Refer to Remote Controller on page 6-81.
Remote controller batteries poles are
pointed in the wrong direction. Install the batteries in the correct direction.
Refer to Remote Controller on page 6-81.
No audio
output from the
headphones. No power to the headphones. Turn on the power to the headphones.
The headphones' optical receiver is not
pointed towards the main unit's
transmitter.
Point the headphones' optical receiver towards the main
unit's transmitter. The main unit's transmitter is located
near the disc insertion area.
There is an obstruction between the
headphones and the main unit. Avoid the obstruction.
The headphones' batteries are depleted. Replace the batteries with new ones.
The headphones' batteries have not been
correctly inserted in the
/directions. Insert the batteries correctly.
The headphones are exposed to direct
sunlight. Use the headphones while avoiding direct sunlight.
Power turns off automatically. If there is no sound for 3 minutes or longer, or if the
headphones are continuously used for 4 hours, there is a
function which automatically turns the power off. Turn the
power to headphones back on.
The
headphones'
optical
reception
range is too
narrow. The headphones' batteries are weak. Replace the batteries with new ones.
There is
excessive
noise in the
headphone
audio The headphones' batteries are weak. Replace the batteries with new ones.
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Bluetooth®
Bluetooth®Hands-Free outline
When a Bluetooth
®device (mobile phone) is connected to the vehicle's Hands-Free unit
via radio wave transmission, a call can be made or received by pressing the talk button,
pick-up button, hang-up button, or voice command on the steering wheel, or by operating
the panel. For example, even if a device (mobile phone) is in your coat pocket, a call can
be made without taking the device (mobile phone) out and operating it directly.
Bluetooth®audio outline
When a portable audio unit equipped with the Bluetooth
®communication function is
programmed to the Bluetooth®unit, you can listen to music recorded on the programmed
portable audio device from the vehicle's speakers. It is not necessary to connect the
portable audio device to the vehicle's external input terminal. After programming, operate
the vehicle audio control panel to play/stop the audio.
Applicable Bluetooth
®specification
Ver. 2.0 or higher
Response profile
lHFP (Hands-Free Profile) Ver. 1.5lDUN (Dial-up Networking Profile) Ver. 1.1lPBAP (Phone Book Access Profile) Ver. 1.0lOPP (Object Push Profile) Ver. 1.1lMAP (Message Access Profile) Ver. 1.0
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qComponent Parts
Talk button, Pick-up button and Hang-up button
Microphone
Talk button
Hang-up button Pick-up button
Audio unit
Microphone
Audio unit
The audio unit is used for volume adjustment and touch panel operation. Bluetooth
®
information is displayed in the display. The screen is switched by touching the tab for each
function to be used.
Do not press the panel strongly or press it with a sharp-pointed object.
Microphone (Hands-Free)
The microphone is used for speaking voice commands or exchanging conversation.
Talk button, Pick-Up button and Hang-Up button (Hands-Free)
The basic functions of Bluetooth
®Hands-Free can be used for such things as making calls
or hanging up using the talk button, pick-up button and hang-up button on the steering
wheel.
NOTE
The talk button, pick-up button, and hang-up button are operable with the audio unit turned off.
Volume adjustment
The power/volume dial of the audio unit is used to adjust the volume. Turn the dial to the
right to increase volume, to the left to decrease it.
The volume can also be adjusted using the volume button on the steering wheel.
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Conversation volume and the volume of the voice guidance and ringtone can each be set in
advance.
1. Touch the
on-screen tab to display the Bluetooth®setting screen.
2. Touch the
on-screen button to display the volume adjustment screen.
3. (Volume up) Touch the
on-screen button.
(Volume down) Touch the
on-screen button.
4. Prompt: “Phone call will be at this volume. ”or
“ Voice guidance will be at this volume. ”
NOTE
The volume of the audio unit cannot be adjusted while Bluetooth®Hands-Free is being used.
q Bluetooth® Preparation
Device programming (Pairing)
To use Bluetooth
®audio and Hands-Free,
the device equipped with Bluetooth®has
to be programmed to the unit using the
following procedure. A maximum of
seven devices including Bluetooth
®audio
devices and Hands-Free mobile phones
can be programmed.
NOTE
lFor your safety, a device can be
programmed only when the vehicle is
parked. If the vehicle starts to move, the
pairing procedure will end. Park the car in
a safe place before programming.
lThe communication range of a Bluetooth®
equipped device is about 10 meters (32 ft)
or less.
CAUTION
Some Bluetooth®mobile devices are
not compatible with the vehicle.
Consult an Authorized Mazda Dealer,
Mazda's call center or Web support
center for information regarding
Bluetooth
®mobile device
compatibility:
Ø U.S.A.
Phone: 800-430-0153
Web: www.MazdaUSA.com/
bluetooth
Ø Canada
Phone: 800-430-0153
Web: www.mazdahandsfree.ca
Ø Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Web: www.mazdamexico.com.mx
Pairing Procedure
1. Press the phone button (
).
2. Touch the
on-screen tab.
3. Touch the
on-screen
button. The list of pairing devices is
displayed.
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4. Touch theon-screen button to
display the message and switch to the
device operation.
5. Using your device, perform a search for the Bluetooth
®device (Peripheral
device).
6. Select “Mazda ”from the device list
searched by the device.
7. (Device with Bluetooth
®version 2.0)
Input the displayed 4-digit pairing code
into the device.
(Device with Bluetooth
®version 2.1
or higher)
lJust Works is detected
The pairing is performed
automatically.
lNumeric Comparison is detected
Make sure the displayed 6-digit
code on the audio is also displayed
on the device, and touch the
on-screen button. A connection
license agreement may be required
depending on the device.
After a device is registered, the system
automatically identifies the device. By
activating Bluetooth
®Hands-Free again,
or by activating Bluetooth®Hands-Free
first after switching the ignition from OFF
to ACC, the device connection condition
is indicated in the display.
Device selection
If several devices have been programmed,
the Bluetooth
®unit links the device last
programmed. If you would like to link a
different programmed device, it is
necessary to change the link. The order of
device priority after the link has been
changed is maintained even when the
ignition is switched off. NOTE
If the device name cannot be displayed,
“... ” is
added at the end of the title which is displayed.
Connecting other devices
1. Press the phone button (
).
2. Touch the
on-screen tab.
3. Touch the
on-screen
button.
4. Touch the device name which you want to connect to display the device
information screen.
5. Touch the
on-screen button to
connect as a Hands-Free device. Touch
the
on-screen button to connect
as a Bluetooth®audio device.
6. Touch the
on-screen button.
If the connection is completed, the device
name is displayed. Touch the
on-
screen button to display the device list
screen and display the
oricon in the
new device name which is connected.
Disconnecting a device
1. Touch the
on-screen tab.
2. Touch the
on-screen
button.
3. Touch the device name which is currently connected to display the
device information screen.
4. Touch the
on-screen button to
disconnect the Hands-Free device.
Touch the
on-screen button to
disconnect the audio device.
5. Touch the
on-screen button.
Deleting a device
1. Touch the
on-screen tab.
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2. Touch theon-screen
button.
3. Touch the device name which you want to delete.
4. Touch the
on-screen button.
5. Touch the
on-screen button.
NOTE
If you want to delete all of the pairing devices,
restore the default settings.
Changing PIN code
PIN code (4 digits) can be changed.
1. Touch the
on-screen tab.
2. Touch the
on-screen
button.
3. Touch the
on-screen button.
4. Delete the PIN code which is currently set.
5. Input the new PIN code to be set.
6. Touch the
on-screen button.
Restoring default settings
All the pairing device information and
phonebook data can be deleted.
1. Touch the
on-screen tab.
2. Touch the
on-screen
button.
3. Touch the
on-screen button.
4. Touch the
on-screen button.
q Available Language
The Bluetooth®Hands-Free System
applies to the following languages:
lEnglishlSpanishlFrench Refer to Setup on page 6-50.
q
Voice Recognition
The Mazda Bluetooth®Hands-free system
can be used to make calls or operate the
audio unit using voice recognition which
includes numerous convenient commands.
In this section, the basic operation of the
voice recognition is explained.
Activating Voice Recognition
To Activate the Main Menu: Press the talk
button.
To Activate the Phone Menu: After
activating the main menu, say “Phone ”.
To Activate the Navi Menu: After
activating the main menu, say
“ Navigation ”.
NOTE
lWhen activating the Phone Menu from the
Main Menu, the user is informed of the
available options (Call, Dial, Redial, Call
back, Setup or Emergency) via voice
navigation.
lFor voice recognition details with the
navigation system, refer to the separate
“ NAVIGATION SYSTEM Owner's
Manual” .
Ending Voice Recognition
Use one of the following methods:
lPress and hold the talk button.lPress the hang-up button.
Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
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NOTElThe Bluetooth®Hands-Free system is
operable several seconds after the ignition
is switched to ACC or ON (requires less
than 15 seconds).
lWhen operating the audio unit or the A/C
while using Bluetooth®Hands-Free, the
beep sounds or voice guidance (audio unit)/
cannot be heard.
Tutorial
The tutorial explains how to use
Bluetooth
®Hands-Free.
The available tutorial items are General,
Phone, and Audio.
To activate the tutorial, do the following:
1. Press the talk button.
2. Prompt: “Ready ”
3. Say: [Beep] “Tutorial ”
4. Prompt: “Tutorial ”
5. Say: [Beep]
“ XXXXX... (Tutorial item) ”
6. Follow the prompts to receive the appropriate voice guidance
instructions.
Commands useable anytime during
voice recognition
“Help ”,“Go Back ”,“Cancel” ,
“ Display OFF/Display ON ”are
commands which can be used at anytime
during voice recognition.
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.
1. Say: [Beep] “Help ” 2. Follow the prompts to receive the
appropriate voice guidance
instructions.
Returning to previous operation
This command is for returning to the
previous operation while in the voice
recognition mode.
Say : [Beep] “Go Back ”
Cancel
The Bluetooth
®Hands-Free system
transitions to standby status if the
following operation is performed while
the system is activated.
Say : [Beep] “Cancel ”
Display OFF/Display ON
The audio unit display can be switched
off/on by voice recognition operation.
Say: [Beep] “Display OFF ”(or
“ Display ON ”)
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
lThe Hands-free system cannot perform
voice recognition while voice guidance
or a beep sound is operating. Wait until
the voice guidance or the beep sound is
finished before saying your commands.
lDialects or different wording other than
Hands-Free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.
lIt is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
lDo not speak too slow or too loud.lSpeak clearly, without pausing between
words or numbers.
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lClose the windows and/or the
moonroof to reduce loud noises from
outside the vehicle.
lTurn down the airflow of the air-
conditioning system while Bluetooth®
Hands-Free is being used.lMake sure the vents are not directing
air up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
Refer to Troubleshooting on page 6-145.
Bluetooth® Hands-Free
q Making a Call
Phonebook Usage
Telephone calls can be made by saying
the contact name in the downloaded
phonebook or the name of a person whose
phone number has been registered in the
Bluetooth
®Hands-Free. Refer to Import
contact (Download Phonebook).
1. Press the talk button.
2. Prompt: “Ready ”
3. Say: [Beep] “Phone call ”
4. Prompt: “Name, please. ”
5. Say: [Beep] “XXXXX... (Ex. “John ”)”
(Say a name registered in the
phonebook.)
The name spoken will be searched for
in the phonebook.
If a contact is matched, go to Step 7.
If multiple contacts are matched, go to
Step 6.
6. Prompt:
“Would you like to call XXXXX...
(Choice 1)? ”
(Person you would like to call)
Say: [Beep] “Yes. ”Then go to Step 7.
(Person you do not want to call)
Say: [Beep] “No ”Then go to Step 6
(Maximum 3 times)
7. Prompt:
“Would you like to call XXXXX... (Ex.
“ John ”) at home, at work, or mobile, or
other... or press the hang-up button to
exit Hands-Free mode. ”
8. Say: [Beep]
“ XXXXX... (Ex. “at home ”)”
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9.Prompt: “XXXXX... (Ex. “John ”)
XXXX (Ex. “at home ”). Press the pick-
up button to call, or say Go Back to
enter a different name. ”
10. (Dialing) Press the pick-up button or
say “Call ”. Then go to Step 11.
(Name correction) Say,“Go Back ”.
Then go back to Step 4.
11. The call is made.
NOTE
The name in the phonebook and location can
be combined.
Ex. In Step 5, say, “John home ”, then, Steps 6
to 8 can be skipped.
Screen operation
1. Touch the
on-screen tab to
display the phonebook screen.
2. Touch the contact you would like to call to display the details for the
contact.
3. Touch the desired phone number to make the call.
Import contact (Download Phonebook)
Phonebook data from your device (Mobile
phone) can be sent and registered to your
Bluetooth
®Hands-Free phonebook using
Bluetooth®.
1. Touch the
on-screen tab.
2. Touch the
on-screen
button.
3. Touch the
or
on-screen button to switch to the
device operation. NOTE
lIf the phonebook has been already
registered to the Hands-Free unit, the
current phonebook is overwritten during
“
all phonebooks download ”.
lA maximum of 1000 contacts can be
registered to the phonebook.
lPhonebook, incoming/outgoing call record,
and speed dialing memory are exclusive to
each mobile phone to protect privacy.
4. Download will be started from the
mobile phone.
Phonebook data deletion
1. Touch the
on-screen tab.
2. Touch the contact information which you want to delete.
3. Touch the
on-screen button.
Call History Usage
A call can be made using the call history
(incoming/outgoing history) downloaded
from the mobile phone (Redial/Call back).
The call history is downloaded
automatically when connecting or pairing
the Hands-Free and mobile phone.
NOTE
If an anonymous call is received, the phone
number displayed in the Incoming Call History
may be random numbers. This is because a
mobile phone sends random numbers to the
vehicle. In this case, please be aware that the
Redial and Call back functions below may not
operate.
Redial Function
This voice command makes a call to the
last person you called (either from your
mobile phone or from the vehicle).
1. Press the talk button.
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