display MAZDA MODEL CX-9 2020 Owners Manual (in English)

The following icons are displayed in the lower part of the details on the message. Icons
which can be used differ depending on use conditions.
IconFunction
Displays the Communication menu.
Displays the inbox.
Plays back a message.
When selected again, playback is temporarily stopped.
Displays the previous message.
Displays the next message.
Only replies to the sender of the currently displayed message.
Select the sentence on the displayed reply screen and select the sentence for sending from
the preset message.
Select
.
(Only E-mail)
Replies to all members including CC.
Select the sentence on the displayed reply sc reen and select the sentence for sending from
the preset message.
Select
.
Makes a call to a person who sent a message.
For E-mail, this function may no t work depending on the device.
Deletes a message.
The messages stored in a device is also deleted.
NOTE
Up to three preset messages can be selected.
Example of use (verify unread E-mail)
1. Select the
icon on the home screen
to display the Communication screen.
2. Select to display the inbox.

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3. Select the unread message displayed inbold.
4. The details of the message are
displayed and replying to the message,
making a call, or playback can be
performed.
Changing accoun t for displaying
(E-mail only)
1. Select
.
2. Select the account which you would
like to display. Only the messages for
the selected account are displayed in
the inbox.
Editing preset messages
1. Select the
icon on the home screen
to display the Communication screen.
2. Select
.
3. Select
.
4. Select the preset message which you would like to edit. The keyboard
screen is displayed.
5. When the message is input and
is
selected, the message is stored as a
preset message.
NOTE
Select the icon to change the
language.
Select the icon to switch between
capitalized and lower-case characters.
Select the icon to return to the
previous screen without storing the edit.
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▼Communication Settings
Select the icon on the home screen to display the Communication screen.
Select
to change the setting.
Item Setting Function
Bluetooth
®— Go to Bluetooth® setting menu.
Refer to Bluetooth® Preparation on page 5-52.
Incoming Call Notifi-
cations On/Off Notifies when an
incoming call is received.
Auto Download Text
Message On/Off
Downloads SMS automatically when the Bluetooth
® unit is connected
to the device.
Text Notifications On/Off Notifies when a new SMS is received.
Auto Download
Email
*1On/Off Downloads E-mail automatically when the Bluetooth® unit is connect-
ed to the device.
Email Notifications On/Off Notifies when a new Email is received.
Auto Download Call
History On/Off
Downloads Call History automatically when the Bluetooth
® unit is
connected to the device.
Auto Download Con-
tacts
*1On/Off Downloads the phonebook automa
tically when the Bluetooth® unit is
connected to the device.
Ringtone Car/Phone/OffThe type of ring tone can be chan
ged. Three selections are available
including the standard ring tone set on the vehicle, the ring tone regis-
tered to your Bluetooth
® device, or no ring tone.
Phone Volume Adjusts using
the slider. Adjusts the conversation volume.
VR and Ringtone Adjusts using
the slider. Adjusts the voice guidance and ringtone volume.
Contacts Display Or-
der First Name, Last
Name Displays the contact information in
alphabetical order of the first
name.
Last Name, First Name Displays the contact information in
alphabetical order of the last
name.
Edit Preset Messages — Edits the preset message.
Refer to Receiving and Replying to Messages (available only with
E-mail/SMS compatible
phones) on page 5-70.
Emergency Assistance
Call On/Off Mobile Utilizes the Au
tomatic 911 dialing function.
Restore Factory set-
tings — Initializes all Communication Settings.
*1 Depending on the device, it may be necessary to acquire download permission on the device side.
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Voice Recognition
▼Basic Operation Method
Activating Voice Recognition
Press the talk button.
Ending Voice Recognition
Use one of the following methods:
Press the hang-up button.
Say, “Cancel”.
Operate the commander switch or the
center display (only when vehicle is
stopped).
Skipping Voice Guidance (for faster
operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation
method while in th e voice recognition
mode, say “Tutorial” or “Help”.
Commands useable anytime during
voice recognition
“Go Back” and “Cancel” are commands
which can be used at anytime during voice
recognition.
Returning to prev ious operation
To return to the previous operation, say,
“Go Back” while in voice recognition
mode.
Cancel
To put the Bluetooth
® Hands-Free system
in standby mode, say, “Cancel” while in
voice recognition mode.
To prevent a deterioration in the voice
recognition rate and voice quality, the
following points should be observed:
The voice recognition cannot be
performed while voice guidance or the
beep sound is operating. Wait until
the voice guidance or the beep sound
is finished before saying your
commands.
Phone related commands are available
only when your phone is connected via
Bluetooth
®. Make sure your phone is
connected via Bluetooth
® before you
operate phone related voice commands.
Music play commands, such as Play
Artist and Play Album can be used only
in USB audio mode.
Do not speak too slowly or loudly (no
loud voice).
Speak clearly, without pausing between
words or numbers.
Dialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording sp ecified by the voice
commands.
It is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
Close the windows and/or the moonroof
to reduce loud noises from outside the
vehicle, or turn down the airflow of the
climate control system while Bluetooth
®
Hands-Free is being used.
Make sure the vents are not directing air
up towards the microphone.
NOTE
If the voice recognition performance is not
satisfactory.
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Settings
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:
Tab Item Function
AD-Disp Height
Brightness Control
Other
Refer to Active Driving Display on page 4-56.
Display Refer to Volume/Display /Sound Controls on page 5-25.
Safety Distance Recognition Support System
SBS/SCBS
Other Refer to Personalization Features on page
9-9.
Sound Refer to Volume/Display/Sound Controls on page 5-25.
Clock Adjust Time
Displays the currently
set time is displayed.
Press
to advance the hour/minute, and select to move the hour/minute back.
AM/PM can only be sel ected with the 12-hour
clock display.
GPS Sync Synchronizes with GPS when turned on.
When turned off, the time can be changed
from “Adjust Time”.
Time Format Changes the display between 12 and 24-hour
clock time.
Time Zone Select When it's not synchron
ized with GPS, select
the region you want to specify.
Daylight Savings Time Turns the daylight savi
ng time setting on/off.
When ON, the time advances 1 hour. When
OFF, it returns to normal time.
Ve h i c l e Rain Sensing Wiper
Door Locks
Other Refer to Personalization Features on page
9-9.
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Ta bI t e m F u n c t i o n
Devices Bluetooth
Refer to Bluetooth
® Preparation on page 5-52.
Android Auto An Android Auto™ mode connection can be
set on or off when connecting an Android™
Smartphone.
The setting takes effect directly after switching
on/off.
Displays in gray and cannot be selected if an
Android™ Smartphone
is not connected.
Apple CarPlay An Apple CarPlay™ connection can be set on
or off when connecting an iPhone
®.
For the setting to take effect, it is necessary to
connect the iPhone
® again.
Displays in gray and cannot be selected if an
iPhone
® is not connected.
System Tool Tips Turns button explanations ON/OFF.
VR Examples
When this function is ON and the talk button
of the audio remote control switch is pressed,
voice command examples are displayed. When
the function is OFF, they are not displayed.
Language Changes the language.
Temperature Changes the setting between Fahrenheit and
Celsius.
Distance Changes the setting between miles and kilome-
ters.
Music Database Update Used to update Gracenote
®. Gracenote® is
used with USB Audio and Bluetooth® Audio,
and provides:
1. Supplemental music information (Such as song name, artist name)
2. Voice recognition assistance for Play Ar- tist and Play Album
Gracenote
® can be downloaded from the Maz-
da Handsfree Website.
Refer to Gracenote
® Database on page 5-40.
Restore All Factory Settings Memory and settings are
initialized to the fac-
tory settings.
The initialization launches by selecting the
button.
About Agreements and
Disclaimers
Verify the disclaimer and agree.
Version Information Can verify the current audio unit OS version
and Gracenote
® Database version.
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Applications
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen to display the Applications screen. The following
information can be verified.
Top screen ItemFunction
SiriusXM Travel Link ―Refer to How to use SiriusXM
Travel Link
® on page 5-35.
Fuel Economy Monitor Fuel Consumption Display Refer to Fuel Economy Monitor
on page 4-106.
Vehicle Status Monitor Warning Guid-
ance
Warnings currently active can be
verified. Refer to If a Warning Light
Turns On or Flashes on page
7-28.
Maintenance Scheduled Maintenance
Tire Rotation
Oil Change Refer to Maintenance Monitor
on page 6-15.
Apple CarPlay ―Refer to How to use Apple Car-
Play™ on page 5-42.
Android Auto ―Refer to How to use Android
Auto™ mode on page 5-45.
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Troubleshooting
SiriusXM® use-related issues
SymptomCauseSolution method
SiriusXM
® loads slowly. Since SiriusXM Travel Link
® re-
ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM
® data in the
background, There may be occa-
sions when the SiriusXM
® function
is waiting on data before it can be
accessed. Allow time for SiriusXM Travel
Link
® to complete the loading of
the SiriusXM® data.
Apple CarPlay™ use-related issues
Symptom CauseSolution method
Apple CarPlay™ cannot launch
even though an Apple
®-genuine
connector cord is inserted into the
USB port and it is connected to my
iPhone
®. You used the wrong USB port.
Use the USB port displaying the
mark to start Apple CarPlay™.
The error message, “Mobile device
error” is displaye d after connecting
my iPhone
® to the USB port. There is mis-communication be-
tween the vehicle's audio system
and your iPhone®.
Disconnect the connector cord from
the USB port once and then recon-
nect it.
The icon of the application I want to
use is not displayed on the home
screen of Apple CarPlay™. Only applications compatible with
Apple CarPlay™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition using Siri
® is
poor or incorrect for commands or
contact names. There are many possible reasons for
this such as:
1. Poor network connectivity
2. Road noise/sound of air blow-
ing from air conditioner
3. Incorrect iPhone
® language set-
ting 1. Use the commander switch to
complete the task or wait until
there is sufficient network con-
nectivity before using Siri
®
again.
2. For better voice recognition, speak loud and clear.
3. Make sure that the iPhone
® lan-
guage is set correctly (Example:
US English vs UK English).
If you are still having difficulty us-
ing Siri
®, visit the Apple® support
site or contact Apple®.
There is a difference in the audio
volume between Bluetooth
® audio
and Apple CarPlay™. ―Check the volume of the audio on
the device connected via Blue-
tooth®. The volume on some devi-
ces connected via Bluetooth® can be
adjusted.
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Android Auto™ use-related issues
SymptomCauseSolution method
The Android Auto™ mode does not
launch even though the An-
droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart-
phone. The Android Auto™ application has
not been downloaded to your An-
droid™ Smartphone.
To use Android Auto™ with your
vehicle, the Android Auto™ appli-
cation is required on your An-
droid™ Smartphone. Download the
Android Auto™ application from
the Google Play™.
You used the wrong USB port. Use the USB port displaying the
mark to start the Android Auto™
mode.
The error message, “Mobile device
error” is displayed after connecting
my Android™ Smartphone to the
USB port. There is mis-communication be-
tween the vehicle's audio system
and your Android™ Smartphone.
Disconnect the connector cord from
the USB port once and then recon-
nect it.
Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth
®. Disconnect the other device's Blue-
tooth
® connection, disconnect the
connector cord of the Android™
Smartphone from the USB terminal
once, and then reconnect it.
The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode. Only applications compatible with
Android Auto™ are displayed on
the screen.
Contact the appli
cation's supplier.
Voice recognition is poor or in-
correct.
Voice recognition responds slow-
ly or it does not work. ―
If you are having difficulty using
the voice recognition, visit the An-
droid Auto™ support site or contact
Google™.
There is a difference in the audio
volume between Bluetooth
® audio
and Android Auto™. ―Check the volume of the audio on
the device connected via Blue-
tooth®. The volume on some devi-
ces connected via Bluetooth® can
be adjusted.
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
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SymptomCauseSolution method
Unable to perform pairing. The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine.
Automatically connects, but then
disconnects suddenly.
Disconnects intermittently.
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine. The pairing information is updated
when the device OS is updated.Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au-
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existence of a device external to the Bluetooth® unit.
NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
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