MAZDA MODEL MX-5 2016 Owners Manual (in English)

7–45
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Warning Sound is
Activated
Lights-On Reminder
The lights-on reminder is operable when
the time setting*1 of the auto headlight off
function is off.
If lights are on and the ignition is switched
to ACC or the ignition is switched off, a
continuous beep sound will be heard when
the driver's door is opened.
*1 If the light switch is left on, the auto
headlight off function automatically
turns off the lights about 30 seconds
after switching the ignition off. The
time setting can be changed.
Refer to Personalization Features on
page 9-9.
NOTE
 When the ignition is switched to ACC,
the “Ignition Not Switched Off (STOP)
Warning Beep” (page 7-46) overrides
the lights-on reminder.  A personalized function is available to
change the sound volume for the lights-
on reminder.
Refer to Personalization Features on
page 9-9.
Air Bag/Seat Belt Pretensioner
System Warning Beep
If there is a problem with the air bag/seat
belt pretensioner systems and the warning
light illumination, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35
minutes. Have your vehicle inspected at
an Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/seat belt pretensioner system
warning beep sounding:
Driving the vehicle with the air bag/
seat belt pretensioner system warning
beep sounding is dangerous. In a
collision, the air bags and the seat belt
pretensioner system will not deploy
and this could result in death or serious
injury. Contact an Authorized Mazda
Dealer to have the vehicle inspected as
soon as possible.
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7–46
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Seat Belt Warning Beep
Except Mexico
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the passenger's seat belt is
not fastened and the vehicle is driven at a
speed faster than about 20 km/h (12 mph),
a beep sound will be heard again for a
specified period of time.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
 To allow the passenger occupant
classification sensor to function
properly, do not place and sit on
an additional seat cushion on the
passenger's seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference. If a small child is seated on the
passenger's seat, the warning beep may
not operate.
Mexico
If the vehicle speed exceeds about 20 km/h
(12 mph) with the driver or passenger's
seat belt unfastened, a warning beep
sounds continuously. If the seat belt
remains unfastened, the beep sound stops
once and then continues for about 90
seconds. The beep stops after the driver or
passenger's seat belt is fastened.
Until a seat belt is fastened or a given
period of time has elapsed, the beep sound
will not stop even if the vehicle speed falls
below 20 km/h (12 mph).
NOTE
 Placing heavy items on the passenger's
seat may cause the passenger's seat belt
warning function to operate depending
on the weight of the item. To allow the passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion
on the passenger's seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference. If a small child is seated on the
passenger's seat, the warning beep may
not operate.
Ignition Not Switched Off (STOP)
Warning Beep
If the driver's door is opened while
the ignition is switched to ACC, a
continuous beep sound will be heard to
notify the driver that the ignition has not
been switched off (STOP). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
Key Removed from Vehicle
Warning Beep
A beep sound will be heard 6 times and
the KEY warning light (red) will flash
continuously if the ignition has not been
switched off, all the doors are closed, and
the key is removed from the vehicle. This
is to notify the driver that the key has been
removed from the vehicle and the ignition
has not been switched off.
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7–47
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
Request Switch Inoperable
Warning Beep (With the advanced
keyless function)
If the request switch is pressed with a door
open or ajar or the ignition has not been
switched off while the key is being carried,
a beep will be heard for about 2 seconds
to indicate that the doors and the trunk lid
cannot be locked.
Key Left-in-trunk Warning Beep
(With the advanced keyless
function)
If the key is left in the trunk with all doors
locked and the trunk lid closed, a beep
sound is heard for about 10 seconds to
remind the driver the key has been left in
the trunk. If this happens, open the trunk
lid by pressing the electric trunk lid opener
and remove the key. A key removed from
the trunk may not function because its
functions may have been temporarily
suspended. To restore the key function,
perform the applicable procedure (page
3-7).
Key Left-in-vehicle Warning Beep
(With the advanced keyless
function)
If a key is left in the vehicle cabin and all
the doors and the trunk are locked using
a separate key, a beep sound is heard for
about 10 seconds to remind the driver
that the key has been left in the vehicle
cabin. If this happens, open the door and
remove the key. A key removed from the
vehicle this way may not function because
its functions may have been temporarily
suspended. Perform the applicable
procedure to restore the functions of the
key (page 3-7).
Tire Inflation Pressure Warning
Beep*
The warning beep sound will be heard
for about 3 seconds when there is any
abnormality in tire inflation pressures
(page 4-93).
Lane Departure Warning System
(LDWS) Warning Sound*
While the system is operating, if the
system determines that the vehicle may
depart from the lane, it sounds a warning
sound.
NOTE
 The volume of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9. The type of the LDWS warning sound
can be changed.
Refer to Personalization Features on
page 9-9.
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7–48
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.
Blind Spot Monitoring (BSM)
System Warning Beep*
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the Blind Spot Monitoring (BSM) warning
light is illuminated.
NOTE
A personalized function is available to
change the Blind Spot Monitoring (BSM)
warning beep sound volume.
Refer to Personalization Features on page
9-9.
Reversing
If a moving object such as a vehicle or
two-wheeled vehicle approaches on the
left or right from behind your vehicle, the
Blind Spot Monitoring (BSM) warning
sound is activated.
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7–49
If Trouble Arises
When Trunk Lid Cannot be Opened
When Trunk Lid Cannot
be Opened
If the battery is dead, the trunk cannot be
unlocked and opened.
In this case, the trunk can be unlocked by
taking care of the dead battery situation.
Refer to Jump-Starting on page 7-23.
If the trunk cannot be unlocked even
if the dead battery situation has been
resolved, the electrical system may have a
malfunction.
1. Close the convertible top.
Refer to Raising the Convertible Top
on page 3-37.
2. Remove the windblocker.

Windblocker
3. Remove the fasteners on the right side
of the vehicle.

4. Partially peel back the cover on the
right side of the vehicle.

5. Turn and loosen the cap screws until
the screws start to spin free.

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7–50
If Trouble Arises
When Trunk Lid Cannot be Opened
6. Pull out the cap and open the trunk lid.
After performing this emergency
measure, have the vehicle inspected at
an Authorized Mazda Dealer as soon as
possible.

CAUTION
Do not pull the screw when pulling the
cap. Otherwise, the screw may fall off
and become lost.
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8–1
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance ...........................8-2
Customer Assistance (U.S.A.) .......8-2
Customer Assistance (Canada) ......8-6
Customer Assistance (Puerto
Rico) ...............................................8-9
Customer Assistance (Mexico) ....8-10
Mazda Importer/Distributors ..........8-12
Importer/Distributor .....................8-12
Reporting Safety Defects ..................8-13
Reporting Safety Defects
(U.S.A.) ........................................8-13
Reporting Safety Defects
(Canada) .......................................8-14
Warranty ............................................8-15
Warranties for Your Mazda ..........8-15
Outside the United States/
Canada ..........................................8-16
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ........................................8-17
Add-On Non-Genuine Parts and
Accessories ..................................8-18
Cell Phones ........................................8-19
Cell Phones Warning ....................8-19
Event Data Recorder ........................8-20
Event Data Recorder (U.S.A. and
Canada) ........................................8-20
Recording of Vehicle Data ................8-21
Recording of Vehicle Data ...........8-21
Uniform Tire Quality Grading System
(UTQGS) ............................................8-22
Uniform Tire Quality Grading System
(UTQGS) ......................................8-22
Tire Information (U.S.A.) .................8-24
Tire Labeling ................................8-24
Location of the Tire Label
(Placard) .......................................8-30
Tire Maintenance .........................8-33
Vehicle Loading ...........................8-36
Steps for Determining the Correct
Load Limit ...................................8-42
Declaration of Conformity ...............8-43
Declaration of Conformity ...........8-43
Service Publications ..........................8-49
Service Publications .....................8-49
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8–2
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your M\
azda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding t\
he service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the \
supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer. For more
information, go to NHTSA website www.safercar.gov (VEHICLE SHOPPERS > Air Bags >
Air Bag FAQs > Air Bag Deactivation).
STEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
 If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER. If it becomes necessary to have the components or wiring system for the \
supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP 2.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contact\
ing your dealership
management or it becomes necessary to have the components or wiring syst\
em for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.MazdaUSA.com
Answers to many questions, including how to locate or contact a local Ma\
zda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us” located on the “Inside Mazda” tab, or at the bottom of the
page at www.MazdaUSA.com
By phone at: 1 (800) 222-5500
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8–3
Customer Information and Reporting Safety Defects
Customer Assistance
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distri\
butor.
STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may
not be possible. As a final step to ensure that your concerns are being fairly considered,
Mazda North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an \
arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking remedies
under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the extent
permitted by the applicable state “Lemon Law”, you are also required to resort to BBB
AUTO LINE before exercising any rights or seeking remedies under the “Lemon Law”. If
you choose to seek remedies that are not created by the Magnuson-Moss Warranty Act or
the applicable state “Lemon Law”, you are not required to first use BBB AUTO LINE.
The whole process normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda unless you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
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8–4
Customer Information and Reporting Safety Defects
Customer Assistance
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers\
!
California Customers
1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/
arbitration program administered by the Council of Better Business Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to
bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the
call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and
address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's c\
urrent mileage,
the approximate date and mileage at the time any problem(s) were first brought to the
attention of Mazda or one of our dealers, and a statement of the relief \
you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If
mediation is not successful, or if you do not wish to participate in med\
iation, claims
within the program's jurisdiction may be presented to an arbitrator at a\
n informal hearing.
The arbitrator's decision should ordinarily be issued within 40 days fro\
m the time your
complaint is filed; there may be a delay of 7 days if you did not first contact Mazda about
your problem, or a delay of up to 30 days if the arbitrator requests an \
inspection/report
by an impartial technical expert or further investigation and report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any rights or
remedies conferred by California Civil Code Section 1793.22. You are also required to
use BBB AUTO LINE before exercising rights or seeking remedies created by Title I
of the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies not created by California Civil \
Code Section
1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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