ESP MERCEDES-BENZ A CLASS 2012 Service Manual

Problem Possible causes/consequences and
M SolutionsVehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120
†. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 288). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal
is depressed.
! When shifting to 5th and 6th gear, you
must

press the shift lever to the right. Oth-
erwise, you could shift unintentionally into
3rd or 4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2 or 3
in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Gear lever
k
Reverse gear
1 to 6 Forward gears150
Manual transmission
Driving and parking

A
Neutral
No power is transmitted from the
engine to the drive wheels.
Releasing
the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion N if the vehicle is in danger of
skidding, e.g. on icy roads.
When you switch off the engine, the
automatic transmission automati-
cally shifts into neutral N.7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The
automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program ( Y page 155)
R the position of the accelerator pedal
R the road speed Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R
little throttle: early upshifts
R more throttle: late upshifts
Holding

the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement
system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The

clutch may overheat if you hold the vehi-
cle stationary on uphill gradients by depress-
ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except AMG vehicles): the
Stop vehicle Shift to P Leave engine
running display message appears in the mul-
tifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
AMG vehicles: the Trans. oil overhea‐
ted Drive on with care display message
appears in the multifunction display.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta-
tionary on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown AMG vehicles:
it
is only possible to use kick-
down in temporary manual drive program M.
For further information on the manual drive
program M, see ( Y page 156).
Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The

automatic transmission shifts back up.154
Automatic transmission
Driving and parking

Steering wheel gearshift paddles
:
Left steering wheel gearshift paddle
(shifts down)
; Right steering wheel gearshift paddle
(shifts up)
In drive program M, you can change gear
yourself using the steering wheel gearshift
paddles.
If
you pull the left or right steering wheel gear-
shift paddle when in automatic drive program
E (drive program C on AMG vehicles) or S, the
automatic transmission shifts into drive pro-
gram M for a limited time. Depending on
which gearshift paddle is pulled, the auto-
matic transmission immediately shifts into
the next gear down or up.
AMG vehicles: you can activate drive pro-
gram M RACE START (Y page 181) using the
steering wheel gearshift paddles.
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D.
i For further information on the manual
drive program, see ( Y page 156).Automatic drive program
Drive program E (drive program C on AMG
vehicles) is characterised by the following:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. R
the vehicle pulling away more gently in
forward

and reverse gears unless the accel-
erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program S is characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-
sibly being higher. Manual drive program
Introduction In manual drive program
M, you can change
gear yourself by using the steering wheel
gearshift paddles. For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the multi-
function display.
Manual drive program M differs from drive
programs E (drive program C on AMG vehi-
cles) and S with regard to spontaneity,
responsiveness and smoothness of gear
changes. Gear Driving situations
=
To use the engine's braking effect156
Automatic transmission
Driving and parking

Driving tips
General notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with
limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Con-
sumption can be significantly influenced by
your driving style. Example: ECO display
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The

percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure. In addition to driving style, the consumption
is affected by many other factors, such as:
R
load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These

factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
R Acceleration (evaluation of all accelera-
tion processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behav-
iour at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes
- The bar empties: frequent braking
i An economical driving style involves driv-
ing at a moderate engine speed.
To achieve a higher value in the categories
Acceleration and Constant:
R observe the gearshift recommendation.
R drive the vehicle in drive program E (vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Con‐
stant will change.
i The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there are Driving tips
165
Driving and parking Z

Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
Brake
occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
New brake pads/linings New and replaced brake pads and discs only
reach

their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on

the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, do not drive in tyre ruts and
brake carefully. Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age

the engine, the electronics or the trans-
mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible fording depth in
still water is 25 cm
R you should drive no faster than walking
pace Winter driving
General notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This

increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such

as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind. Driving tips
167
Driving and parking Z

Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (
Y page 320).
Driving with summer tyres Observe the notes in the "Winter operation"
section (
Y page 320).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This
increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially

in wooded areas or on bridges. You
should pay special attention to road condi-
tions when temperatures are around freezing
point.
i For more information on driving with
snow chains, see ( Y page 321). Driving systems
Cruise control
Important safety notes If you fail to adapt your driving style, cruise
control

can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control
is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time, and for staying in the
lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new
driver of the speed stored.
General notes Cruise control maintains a constant road
speed

for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need
to have selected manual drive program
M(Y page 156). By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h. 168
Driving systems
Driving and parking

Cruise control lever
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever
indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected. :
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last
stored speed
? To activate or reduce speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
In the multifunction display, the segments
between

the stored speed and the maximum
speed light up.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R
the electric parking brake must be
released.
R you are driving faster than 30 km/h. R
ESP ®
must be switched on, but not inter-
vening.
R on vehicles with automatic transmission,
the selector lever must be in position D.
R on vehicles with manual transmission, a
gear must be engaged.
R cruise control must be selected.
X To select cruise control: check whether
LIM indicator lamp ; is on or off.
If

it is off, cruise control is already selected.
X If it is not, press the cruise control lever in
the direction of arrow A.
LIM

indicator lamp ; in the cruise control
lever goes out. Cruise control is selected.
Storing, maintaining and calling up a
speed Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 30 km/h

.
X Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up : or down ?.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the speed.
i Cruise
control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically braking the vehicle.
i Vehicles with manual transmission:
R always drive at adequate, but not exces-
sive, engine speeds.
R change gear in good time.
R if possible, do not change down several
gears at a time. Driving systems
169
Driving and parking Z

Storing the current speed and calling up
the last stored speed
G
WARNING
If you call up a stored speed and this is dif-
ferent from the current speed, the vehicle
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again.
X Briefly pull the cruise control lever towards
you =.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until
the vehicle has accelerated or braked to
the set speed.
X Press the cruise control lever up : for a
higher

speed or down ? for a lower speed.
X Keep the cruise control lever pressed until
the desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up : or down ? to the pressure
point.
The

last stored speed increases or decrea-
ses in 1 km/h increments.
X To adjust the set speed in 10 km/h
increments:

press the cruise control lever
briefly up : or down ? beyond the pres-
sure point.
The last stored speed increases or decrea-
ses in 10 km/h increments. i
Cruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to

the last speed stored after you have fin-
ished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X
Briefly press the cruise control lever for-
wards B.
or
X Brake
or
X Briefly press the cruise control lever in the
direction of arrow A.
Variable SPEEDTRONIC is selected. LIM
indicator

lamp ; in the cruise control lever
lights up.
Cruise control is automatically deactivated if:
R you engage the electric parking brake.
R you are driving at less than

30 km/h.
R ESP ®
intervenes or you deactivate ESP ®
R while driving a vehicle with manual trans-
mission, you shift into neutral or depress
the clutch pedal for longer than six sec-
onds.
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low.
R on vehicles with automatic transmission,
you shift into position N while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
control off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. 170
Driving systems
Driving and parking

SPEEDTRONIC
Important safety notes SPEEDTRONIC brakes automatically so that
you
do not exceed the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. If
you need additional braking, depress the
brake pedal repeatedly rather than continu-
ously.
If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an
accident nor override the laws of physics.
SPEEDTRONIC cannot take into account
road, weather or traffic conditions. SPEED-
TRONIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time, and for stay-
ing in the lane.
If there is a change of drivers, advise the new
driver of the speed stored.
General notes You can set a variable or permanent limit
speed:
R
variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 172)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Variable SPEEDTRONIC General notes
With

the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC. The LIM indicator lamp on the cruise control
lever

indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
You can use the cruise control lever to limit
the speed to any speed above 30 km/h while
the engine is running. :
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed and calling up
the last stored speed
? To store the current speed or a lower
speed
A To switch between cruise control or DIS-
TRONIC

PLUS and variable SPEEDTRONIC
B To deactivate variable SPEEDTRONIC
Selecting variable SPEEDTRONIC
X Check whether LIM indicator lamp ;
is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow A.
LIM indicator lamp ; in the cruise control
lever lights up. Variable SPEEDTRONIC is
selected.
X Make sure that the accelerator pedal is not
depressed beyond the pressure point. Driving systems
171
Driving and parking Z

Shortly before the stored speed is reached, it
appears in the multifunction display.
Permanent SPEEDTRONIC remains active,
even
if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary

obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden-
tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 40% of the maximum braking force. If this
braking

force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident. In such cases, apply the brakes yourself and
try to take evasive action.
! If

DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style, DIS-
TRONIC PLUS can neither reduce the risk of
an accident nor override the laws of physics.
DISTRONIC PLUS cannot take road and
weather conditions or traffic conditions into
account. DISTRONIC PLUS is only an aid. You
are responsible for the distance to the vehicle
in front, for vehicle speed, for braking in good
time, and for staying in the lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired by:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
If DISTRONIC PLUS no longer detects a vehi-
cle in front, it may unexpectedly accelerate to
the speed stored. Driving systems
173
Driving and parking Z