trailer MERCEDES-BENZ A-CLASS HATCHBACK 2012 Workshop Manual

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface. Care
295Maintenance and care Z

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the
jump lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive clamp ;and positive terminal =. Begin each time at the contacts on your own vehicle
first.
X Close cover :of positive clamp ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Safety-relevant functions are restricted or not
available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning
R the voltage supply or the vehicle's electrical
system is malfunctioning.
If your vehicle is towed, significantly greater
force may be required to steer the vehicle or
to brake. There is a risk of an accident.
In such circumstances, use a towing bar.
Make sure that the steering is moving freely
before towing. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could over-
turn.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 338). G
WARNING
The vehicle is braked when the HOLD function or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed. 310
Towing and tow-startingBreakdown assistance

Vehicles with a TIREFIT kit: the towing eye
is located under the tyre inflation compres-
sor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Vehicles with a trailer tow hitch do not have a bracket for the screw-in towing eye at the
back. If you intend to use the vehicle for tow- ing, fold out the ball coupling (Y page 203)
and secure the towbar to it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 299).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with the front axle
raised
Only vehicles without 4MATIC can be
towed with the front axle raised.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
! The ignition must be switched off if you
are towing the vehicle with the front axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed. X
Vehicles with manual transmission:
depress the clutch pedal fully and shift to
neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate automatic locking (Y page 223).
X Switch on the hazard warning lamps
(Y page 108).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock.
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 310). Towing the vehicle with both axles on
the ground G
WARNING
The power assistance for the steering and the brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
i In order to signal a change of direction
when towing with the hazard warning lamps switched on, use the combination switch asusual. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again. 312
Towing and tow-startingBreakdown assistance

Vehicles with automatic transmission:
the
automatic transmission automatically shifts
to position Pwhen you open the driver's or
front-passenger door or when you remove the
key from the ignition lock. In order to ensure that the automatic transmission stays in posi- tion Nwhen towing the vehicle, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
Vehicles with manual transmission: X Turn the key to position 2in the ignition
lock.
X Depress and hold the brake pedal.
X Engage neutral.
Vehicles with manual or automatic trans- mission:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 108).
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310). Transporting the vehicle
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. X
Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the transmission to position N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Turn the key to position 0in the ignition
lock and remove it.
X Secure the vehicle.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may only be either
towed away with both axles on the ground or be loaded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 308).
Have the vehicle transported on a transporter
or trailer. Towing and tow-starting
313Breakdown assistance Z

G
WARNING
If you fit unsuitable accessories onto tyre
valves, the tyre valves may be overloaded and malfunction, which can cause tyre pressure
loss. Due to their design, retrofitted tyre pres-
sure monitors keep the tyre valve open. This
can also result in tyre pressure loss. There is a risk of accident.
Only screw standard valve caps or valve caps
specifically provided by Mercedes-Benz for
your vehicle onto the tyre valve. G
WARNING
If the tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged. Tyre
pressure that is too low may result in a tyre
blow-out. There is a risk of accident.
R Check the tyre for foreign objects.
R Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days.
You will find a table of tyre pressures for var- ious operating conditions on the inside of
your vehicle's fuel filler flap.
Operation with an emergency spare
wheel (Ypage 332).
Operation with a trailer: the applicable
value for the rear tyres is the maximum tyre
pressure value stated in the table inside the
fuel filler flap.
The table inside the fuel filler flap may state
tyre pressures for different load conditions.
These are defined in the table as different
numbers of passengers and amounts of lug-
gage. The actual number of seats may vary;
for more information, please refer to the vehi-
cle's registration documents.
If tyre sizes are not specified, the tyre pres-
sures stated on the tyre pressure information label apply for all tyres approved for this vehi-
cle. If a tyre size precedes a tyre pressure, the
following tyre pressure information is only
valid for that tyre size.
Use a suitable pressure gauge to check the
tyre pressure. The outer appearance of a tyre
does not permit any reliable conclusion aboutthe tyre pressure.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km
Depending on the ambient temperature, the
speed at which you are driving and the load on the tyres, the tyre temperature and thus the
tyre pressure change by approximately
10 kPa per 10 † (0.1 bar/1.5 psi). Take this
into account when checking the pressure of
warm tyres. Only correct the tyre pressure if it
is too low for the current operating condi-
tions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g.
aquaplaning) 322
Tyre pressureWheels and tyres

i
The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given for higher loads. These are permissible andwill not adversely affect the running of the
vehicle. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis- play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre pressure (Y page 321).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration). R
you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, make sure that the tyre
pressures are set properly on all four tyres
for the respective operating conditions.
The recommended tyre pressures can be
found in the table on the fuel filler flap.
The tyre pressure loss warning system can only give reliable warnings if you have set
the correct tyre pressure. If an incorrect
tyre pressure is set, these incorrect values
will be monitored.
X Observe the notes on tyre pressure
(Y page 321).
X Make sure that the key is in posi-
tion 2(Ypage 143) in the ignition lock.
X Press the =or; button on the steer-
ing wheel to select the Service
Service menu.
X Press the 9or: button to select
Tyre pressure
Tyre pressure.
X Press the abutton.
The Run Flat Indicator active Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart: X Press the abutton.
The Tyre press. now OK?
Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play. Tyre pressure
323Wheels and tyres Z

Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-aged tyres or chassis components replaced
immediately. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually
(Y page 163).
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the DIRECT SELECT lever to P.
X Switch off the engine.
X Remove the key from the ignition lock.
X If a trailer is coupled to the vehicle, uncou-
ple it.
X If included in the vehicle equipment,
remove the tyre-change tool kit from the
vehicle.
X Secure the vehicle to prevent it from rolling
away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tyre-
change tool kit. For information on which
tools are required to perform a wheel
change on your vehicle, consult a
Mercedes-Benz Service Centre.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Wheel wrench Securing the vehicle against rolling
away
If your vehicle is equipped with a wheel chock,
it can be found in the tyre-change tool kit
(Y page 299).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =. Securing the vehicle on level ground
X On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change. Changing a
wheel
325Wheels an d tyres Z

Useful information
............................336
Information on technical data .........336
Vehicle electronics ...........................336
Identification plates .........................338
Service products and capacities .....338
Vehicle data ...................................... 346
Trailer tow hitch ................................ 348
24 GHz radar sensor system (coun-
try overview) ..................................... 350 335Technical data

Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN) X
Open the front right-hand door.
You will see vehicle identification plate :.Example: vehicle identification plate
:
Vehicle identification plate
; Vehicle manufacturer (Daimler AG)
= EU type approval number (only for certain
countries)
? VIN
A Maximum permissible gross vehicle
weight (kg)
B Maximum permissible mass of vehicle/
trailer combination (kg)
C Maximum permissible front axle load (kg)
D Maximum permissible rear axle load (kg)
E Paint code
i The data shown on the vehicle identifica-
tion plate is example data. This data is dif-
ferent for every vehicle and can deviate
from the data shown here. You can find the data applicable to your vehicle on the vehi-
cle's identification plate. VIN
X
Slide the right-hand front seat to its rear-
most position.
X Fold up floor covering :in front of the
right-hand front seat.
You will see VIN ;.
The VIN can also be found on the vehicle
identification plate (Y page 338). Engine number
The engine number is stamped onto the
crankcase. More information can be obtained
from any Mercedes-Benz Service Centre. Service products and capacities
Important safety notes
G
WARNING
Service product can be poisonous and haz-
ardous to health. There is a risk of injury.
Observe the instructions on the respective
original container when using, storing and dis- posing off service products. Always store ser-
vice products in the sealed original container. Always keep service products out of the reach
of children. 338
Service products and capacitiesTechnical data

!
Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.
! Vehicles with a diesel particle filter:
in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con- tent under 50 ppm; otherwise the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 159).
Low outside temperatures
In winter months, diesel fuel with an improved cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc- tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions. i
Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These documents are delivered with your vehicle.
The consumption figures were in each casebased on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. 342
Service products and capacitiesTechnical data