wheel MERCEDES-BENZ A-CLASS HATCHBACK 2012 Workshop Manual

Steering wheel gearshift paddles
:
Left steering wheel gearshift paddle
(shifts down)
; Right steering wheel gearshift paddle
(shifts up)
In drive program M, you can change gear
yourself using the steering wheel gearshift
paddles.
If you pull the left or right steering wheel gear- shift paddle when in automatic drive program
E (drive program Con AMG vehicles) or S, the
automatic transmission shifts into drive pro-
gram Mfor a limited time. Depending on
which gearshift paddle is pulled, the auto-
matic transmission immediately shifts into
the next gear down or up.
AMG vehicles: you can activate drive pro-
gram MRACE START (Y page 181) using the
steering wheel gearshift paddles.
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D.
i For further information on the manual
drive program, see (Y page 156).Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterised by the following:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. R
the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin.
Drive program Sis characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos- sibly being higher. Manual drive program
Introduction In manual drive program
M, you can change
gear yourself by using the steering wheel
gearshift paddles. For this, the transmission
must be in position D. The gear currently
selected and engaged is shown in the multi-
function display.
Manual drive program Mdiffers from drive
programs E(drive program Con AMG vehi-
cles) and Swith regard to spontaneity,
responsiveness and smoothness of gear
changes. Gear Driving situations
=
To use the engine's braking effect156
Automatic transmissionDriving and parking

5
To use the braking effect of the
engine on downhill gradients and
for driving:
R on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches Activating the manual drive program
Activating permanently
X Press the program selector button
(Y page 155) repeatedly until Mappears in
the multifunction display.
Manual drive program Mremains active
until drive program E(drive program Con
AMG vehicles) or Sis engaged.
Activating temporarily X Pull the right or left steering wheel gearshift
paddle (Y page 156).
M is shown in the multifunction display.
Manual drive program Mis temporarily
active. Depending on which gearshift pad-
dle is pulled, the automatic transmission
immediately shifts into the next gear down
or up.
i When manual drive program
Mis activa-
ted via the steering wheel gearshift pad-
dles, the temporarily active manual drive
program Mwill be deactivated automati-
cally after a limited time, if the driving sit-
uation permits. The automatic transmis-
sion switches to the previously activated
drive program E(drive program Con AMG
vehicles) or S. When driving on downhill
gradients, the temporarily active manual
drive program Mwill only be deactivated if
the accelerator pedal is depressed while
the vehicle is rolling downhill. Shifting up X
Pull the right-hand steering wheel gearshift
paddle (Y page 156).
The automatic transmission shifts up to the next gear.
i All vehicles (except AMG vehicles): in
order to prevent engine damage the auto-
matic transmission automatically shifts up:
R if the maximum engine speed on the cur-
rently engaged gear is reached and
R you depress the accelerator pedal.
AMG vehicles:
! In manual gearshift program
M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached, the fuel supply is cut to prevent the engine
from overrevving. You must make sure that the engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage.
AMG vehicles !
In manual gearshift program
M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine from overrevving. You must make sure thatthe engine speed does not reach the red
area of the rev counter. Otherwise, there is
a risk of engine damage. :
Gear indicator
; Upshift indicator Automatic transmission
157Driving and parking Z

Before the engine speed reaches the red area,
an upshift indicator will be shown in the mul-
tifunction display.
X If the colour in the speedometer multifunc-
tion display changes to red and the UP UPdis-
play message is shown, shift up a gear.
Downshifting X
Pull the left-hand steering wheel gearshift
paddle (Y page 156).
The automatic transmission shifts down to
the next gear.
i If you slow down or stop without shifting
down, the automatic transmission auto-
matically shifts down.
i For maximum acceleration, pull the left-
hand steering wheel gearshift paddle until
the transmission selects the optimum gear for the current speed.
i If the engine exceeds the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine damage by not shifting down.
Kickdown AMG vehicles:
it is only possible to use kick-
down in temporary manual drive program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Shift back up once the desired speed is
reached.
i During kickdown, you cannot shift gears
using the steering wheel gearshift paddles.
i If you apply full throttle, the automatic
transmission shifts up to the next gear
when the maximum engine speed is
reached. This prevents the engine from
overrevving. Deactivating the manual drive program X
Press the program selector button
(Y page 155) repeatedly until Eor S
appears in the multifunction display.
Deactivating the temporary manual drive program
X Pull and hold the right steering wheel gear-
shift paddle until the automatic transmis-
sion shifts into the last active automatic
drive program E(drive program Con AMG
vehicles) or S.
i When manual drive program
Mis deacti-
vated, the automatic transmission in auto-
matic drive program E(drive program Con
AMG vehicles) or Smay shift from the cur-
rent gear into a higher or lower gear. This is dependent on the position of the accelera-
tor pedal, speed and load. 158
Automatic transmissionDriving and parking

Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 75).
or
X Unlock the vehicle using the emergency key element
(Y page 75). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. !
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the transmission position display must
show Pin the multifunction display.
R the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-162
ParkingDriving and parking

dynamic changes in the bars at the start of
a journey. During a prolonged driving time,these changes are smaller. For more
dynamic changes, perform a manual reset.
For further information on the ECO display,
see (Y page 212). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer. For vehicles with auto-
matic transmission, you need to have selec-
ted manual drive program M(Ypage 156).
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
i Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program Mis temporarily activated
(vehicles with automatic transmission): the
automatic transmission may switch back to the last active automatic drive program Eor
S. The automatic transmission may shift to a higher gear. This can reduce the engine's
braking effect.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed, paying attention to traffic con-
ditions. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after a car wash orafter driving through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion. 166
Driving tipsDriving and parking

Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
New brake pads/linings New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua- planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, do not drive in tyre ruts and
brake carefully. Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible fording depth in
still water is 25 cm
R you should drive no faster than walking
pace Winter driving
General notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind. Driving tips
167Driving and parking Z

Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 320).
Driving with summer tyres Observe the notes in the "Winter operation"
section (Y page 320).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You should pay special attention to road condi-
tions when temperatures are around freezing
point.
i For more information on driving with
snow chains, see (Y page 321). Driving systems
Cruise control
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account road,
weather or traffic conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time, and for staying in the lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
If there is a change of drivers, advise the new driver of the speed stored.
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program
M(Y page 156). By doing so, you will make
use of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 30 km/h. 168
Driving systemsDriving and parking

Permanent SPEEDTRONIC remains active,
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow- ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style, DIS-
TRONIC PLUS can neither reduce the risk of
an accident nor override the laws of physics. DISTRONIC PLUS cannot take road and
weather conditions or traffic conditions into
account. DISTRONIC PLUS is only an aid. You
are responsible for the distance to the vehicle
in front, for vehicle speed, for braking in good time, and for staying in the lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed
(e.g. in heavy traffic or on winding roads).
R on smooth or slippery roads. Braking or
accelerating can cause the drive wheels to
lose traction and the vehicle could then
skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow.
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired by:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
If DISTRONIC PLUS no longer detects a vehi-
cle in front, it may unexpectedly accelerate to the speed stored. Driving systems
173Driving and parking Z

The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
If a fault occurs, then the transmission may
also be shifted into position Pautomatically.
Vehicles with manual transmission
The Brake immediately Brake immediately message can also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc- tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. RACE START
Important safety notes RACE START enables optimum acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
Only activate RACE START on dedicated race
circuits. i
RACE START is only available in AMG vehi-
cles.
Activation conditions You can activate RACE START if:
R the doors, the bonnet and the tailgate are
closed
R the engine is running and the transmission,
traction control and engine are at operating
temperature
R SPORT handling mode is activated
(Y page 66)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot)
R the transmission is in position D.
R drive program Mis selected (Y page 155).
Activating RACE START X
Depress the brake pedal with your left foot
and keep it depressed.
X Pull and hold both steering wheel gearshift
paddles.
X The RACE START Confirm: Paddle UP RACE START Confirm: Paddle UP
Cancel: Paddle DOWN
Cancel: Paddle DOWN message appears
in the multifunction display.
X Release both steering wheel gearshift pad-
dles.
i If the activation conditions are no longer
fulfilled, RACE START is cancelled. The
RACE START not possible See Own‐
RACE START not possible See Own‐
er's er's Manual
Manual message appears in the mul-
tifunction display.
X To cancel: pull the left steering wheel shift
paddle (Y page 156).
or
X To confirm: pull the right steering wheel
shift paddle (Y page 156).
The RACE START available Depress
RACE START available Depress
accelerator
accelerator message appears in the mul-
tifunction display. Driving systems
181Driving and parking Z

i
If you do not depress the accelerator
pedal within a few seconds, RACE START is cancelled. The multifunction display shows
the RACE START cancelled
RACE START cancelled message.
X Fully depress the accelerator pedal.
The engine speed is increased.
The RACE START Release brake to RACE START Release brake to
start
start message appears in the multifunc-
tion display.
i If the brake pedal is not released after a
short while, RACE START is cancelled. The
multifunction display shows the RACE
RACE
START cancelled START cancelled message.
X Take your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accel-
eration.
The RACE RACE START
START active
active message appears
in the multifunction display.
RACE START is deactivated when the vehicle
reaches a speed of approximately 50 km/h.
Drive program Sis activated. SPORT handling
mode remains activated.
RACE START is deactivated immediately if
you release the accelerator pedal during
RACE START or if any of the activation condi-
tions are no longer fulfilled. The RACE
RACESTART
START
not possible
not possible orRACE START cancelled
RACE START cancelled
message appears in the multifunction dis-
play.
i After using it several times in short suc-
cession, RACE START will be unavailable
until a certain distance has been driven. 4MATIC (permanent all-wheel drive)
4MATIC ensures that all four wheels are per-
manently driven. Together with ESP ®
, it
improves the traction of your vehicle when-
ever a drive wheel spins due to insufficient
grip.
If you fail to adapt your driving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot take account of road, weather and traffic con-
ditions. 4MATIC is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time, and for staying in the lane.
If a drive wheel spins due to insufficient grip:
R when pulling away, only depress the accel-
erator pedal as far as is necessary.
R accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz implied warranty. All
wheels must remain either on the ground or be fully raised. Observe the instructions for
towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tyres (M+S tyres), with snow
chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is only an aid. It is not a substi-
tute for your attention to the immediate sur-
roundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars. PARK-
TRONIC does not detect such objects when they are in the immediate vicinity of the
vehicle. You could damage the vehicle or
the objects.
The sensors may not detect snow and
objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes 182
Driving systemsDriving and parking