service MERCEDES-BENZ A-CLASS HATCHBACK 2015 User Guide

R
traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. QR code for rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use the QR code to quickly find the appropriate
rescue card for your vehicle. The current res-
cue card contains, in a compact form, the
most important information about your vehi-
cle, e.g. the routing of the electric cables.
You can find more information under http:// portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings. These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the
service network (including the manufacturer)
using special diagnostic testers. You can
obtain more information there, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces- Introduction
25 Z

For more information about children travel-
ling with you in the vehicle, see "Children in
the vehicle" (Y page 57). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact a Mercedes-Benz Service Centre for
details. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. PASSENGER AIRBAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the automatic deactiva-
tion system of the front-passenger front air-
bag.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident. Occupant safety
41Safety Z

Move the front-passenger seat as far back
as possible. Always observe the informa-
tion in "Child restraint systems on the front- passenger seat" (Y page 61) and in "Suit-
able positioning of the child restraint sys-
tem" (Y page 62). Alternatively, you can
fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi- cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger seat as far back as possible. Alterna-
tively, a person with a small build can sit
on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure to observe the notes on "Children in the vehi-
cle" (Y page 57).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre. If the front-passenger seat, the seat cover or
the seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by
Mercedes-Benz in combination with the auto- matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury. 52
Occupant safetySafety

G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a
load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again.
The securing systems of child restraint sys-
tems are:
R the seat belt system
R the ISOFIX securing rings
R the Top Tether anchorages
If it is absolutely necessary to fit a child
restraint system to the front-passenger seat, always observe the information on "Child
restraint systems on the front-passenger
seat" (Y page 61).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems
recommended by Mercedes-Benz. You can obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX child seat securing system
G
WARNING
ISOFIX child restraint systems do not offer
sufficient protective effect for children whose weight is greater than 22 kg who are securedusing the safety belt integrated in the child
restraint system. The child could, for example, not be restrained correctly in the event of an
accident. This poses an increased risk of
injury or even fatal injury. If the child weighs more than 22 kg, only use
ISOFIX child restraint systems with which the
child is also secured with the vehicle seat belt. Also secure the child restraint system with the Top Tether belt, if available.
When fitting a child restraint system, be sure
to observe the manufacturer's installation
and operating instructions and the instruc-
tions for correct use of the child restraint sys- tem (Y page 62).
Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in both ISOFIX securing rings.
! When fitting the child restraint system,
make sure that the seat belt for the centre seat does not get trapped. Otherwise, the
seat belt could be damaged. :
ISOFIX securing rings
X Install the ISOFIX child restraint system on
both ISOFIX securing rings :.
ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. ISOFIX securing rings :for
two ISOFIX child restraint systems are fitted
on the left and right of the rear seats.
Non-ISOFIX child seats may also be used and
can be installed using the vehicle's seat belt
system. When fitting a child restraint system, be sure to observe the manufacturer's instal-
lation and operating instructions and the
instructions for correct use of the child
restraint system (Y page 62). Children in the vehicle
59Safety Z

Weight category Size category Equipment Rear seat left,
right B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the roof or be put under strain by the head restraints.
Adjust the head restraint position accordingly. Also observe the child restraint system man-
ufacturer's installation instructions.
Vehicles with the Style or Urban package or 4-way or 6-way front seats: set the front seat to the highest position.
Vehicles with 2-way front seats: set the front seat to the foremost position. Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat"
(Y page 61) and in "Suitable positioning of the child restraint system" (Y page 62).
You can obtain further information about the correct child restraint system from any
Mercedes-Benz Service Centre.
Recommended child restraint systems for attaching with the vehicle seat belt Weight category Manufac-
turer Type Approval num-
ber (E1 ...) Order number
(A 000 ...) 4 Category 0: up to
10 kg
up to approx-
imately 6 months Britax Römer BABY SAFE
plus II 04 301146 970 20 00
970 36 00
Category 0+: up to
13 kg
up to approx-
imately
15 months Britax Römer BABY SAFE
plus II 04 301146 970 20 00
970 36 00
4
Colour code 9H95. 66
Children in the vehicleSafety

R
a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Observe the important safety notes in the
"Running-in notes" section (Y page 156).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLUS is
automatically active after switching on the
ignition.
You can activate or deactivate COLLISION
PREVENTION ASSIST PLUS in the on-board
computer (Y page 249). When deactivated,
the distance warning function and the auton- omous braking function are also deactivated.
Vehicles with black and white multifunc-
tion display: when COLLISION PREVENTION
ASSIST PLUS is activated, the multifunction
display in the status overview shows the Ä
symbol.
Vehicles with colour multifunction dis-
play: when COLLISION PREVENTION ASSIST
PLUS is deactivated, the multifunction dis-
play in the assistance graphic shows the æ
symbol.
Distance warning function General notes
The distance warning function can help you to
minimise the risk of a collision with the vehi-
cle in front or reduce the effects of such a
collision. If the distance warning function
detects that there is a risk of a collision, you
will be warned visually and acoustically. Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 69). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation; do not rely on the distance warning
function alone.
Function
The distance warning function issues a warn- ing at speeds:
R of approximately 30 km/h or more, if, over
several seconds, the distance maintained
to the vehicle travelling in front is insuffi-
cient. The ·distance warning lamp
then lights up in the instrument cluster.
R of approximately 7 km/h or more, if you
rapidly approach a vehicle in front. An inter-
mittent warning tone will then sound, and
the · distance warning lamp will light
up in the instrument cluster. Driving safety systems
71Safety Z

Allow these components to cool down before
replacing the bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only fit spare
bulbs of the same type and the specified volt- age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
Replace only the bulbs listed (Y page 126).
Have the bulbs that you cannot replace your-
self replaced at a qualified specialist work-
shop.
If you require assistance replacing bulbs, con- sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure that these function correctly at all times.
Have the headlamp setting checked regularly.
Vehicles with LED headlamps: the light
clusters of your vehicle are equipped with
LED light bulbs. Do not replace the bulbs
yourself. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Overview of bulb replacement – bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend. Vehicles with halogen headlamps
:
Dipped-beam headlamp: H7 55 W
; Main-beam headlamp/side lamp/park-
ing lamp: H15 55 W/15 W
= Turn signal lamp: PY 21 W Tail lamps (vehicles with halogen headlamps)
: Reversing lamp: W 21 W
; Turn signal lamp: PY 21 W
= Rear foglamp: W 21 W 126
Replacing bulbsLights and
windscreen wipers

X
Remove the wiper blade in the direction of
arrow ?away from the wiper arm.
Fitting the wiper blades X
Insert the new wiper blade into the wiper
arm in the direction of arrow :.X
Slide catch ;in the direction of arrow =
until it engages in the locking position with a noticeable click.
X Make sure that the wiper blade is seated
correctly.
X Fold the wiper arm back onto the wind-
screen. X
Remove protective film :of the service
indicator on the tip of the wiper blade.
If the colour of the service indicator changes
from black to yellow, the wiper blades should be replaced.
i The duration of the colour change varies
depending on the usage conditions.
Replacing the rear window wiper blade Removing the wiper blades
X
Remove the key from the ignition lock.
X Fold wiper arm ?away from the rear win-
dow.
X Press both release clips ;.
X Fold wiper blade :in the direction of
arrow =away from wiper arm ?.
X Remove wiper blade :in the direction of
arrow A.
Fitting a wiper blade 132
Windscreen wipersLights and windscreen wipers

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Overview of climate control systems
General notes
Observe the settings recommended on the
following pages. The windows could other-
wise mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R activate air-recirculation mode only briefly
R activate the "Cooling with air dehumidifica-
tion" function
R activate the windscreen demisting function
briefly, if required
The air-conditioning system/
THERMOTRONIC automatic climate control
regulates the temperature and the humidity
of the vehicle interior and filters undesirable
substances from the air.
The air-conditioning system/
THERMOTRONIC automatic climate control
can only be operated when the engine is run-
ning. Optimum operation is only achieved
with the side windows and panorama sliding
sunroof closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 147).
Always keep the ventilation flaps behind the
side panelling clear (Y page 128). Otherwise
the vehicle will not be ventilated correctly. i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 95). This
will speed up the cooling process and the
desired interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. With THERMOTRONIC auto- matic climate control, gaseous pollutants
and odours will also be reduced. A clogged
filter reduces the amount of air supplied to
the vehicle interior. For this reason, you
should always observe the interval for
replacing the filter, which is specified in the Service Booklet. As this depends on envi-
ronmental conditions, e.g. heavy air pollu-
tion, the interval may be shorter than statedin the Service Booklet.
i Vehicles with auxiliary heating:
under
certain environmental conditions, the
residual heat function may be activated
automatically an hour after the key has
been removed in order to dry the automatic climate control. When the automatic cli-
mate control drying function is active, the
blue LED lamp is lit in the rocker switch in
the centre console. The vehicle is then ven-
tilated for 30 minutes.
Vehicles without auxiliary heating:
under certain environmental conditions,
the residual heat function may be activated automatically an hour after the key has
been removed in order to dry the automatic
climate control. The vehicle is then ventila-
ted for 30 minutes. 136
Overview of climate control systemsClimate control

Drive sensibly – save fuel
Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic, on
short journeys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists
you in achieving the most economical driving
style for the selected settings and prevailing
conditions. Consumption can be significantly influenced by your driving style. :
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus fr. start Bonus fr. start
and represents the additional range achieved
since the beginning of the journey as a result of an adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel message is shown
in the multifunction display instead of
range ?. In addition, the 8warning lamp in the instrument cluster lights up
(Y
page 301).
The ECO display consists of three sections,
with an inner and outer area. The sections
correspond to the following three categories: :
Acceleration
(evaluation of all
acceleration processes):
R the outer area fills up and the
inner area lights up green: mod-
erate acceleration, especially at
higher speeds
R the outer area empties and the
inner area is grey: sporty accel-
eration ;
Coasting
(evaluation of all decel-
eration processes):
R the outer area fills up and the
inner area lights up green: antic-
ipatory driving, keeping your dis- tance and early release of the
accelerator. The vehicle can
coast without use of the brakes.
R the outer area empties and the
inner area is grey: frequent heavy
braking =
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the
inner area lights up green: con-
stant speed and avoidance of
unnecessary acceleration and
deceleration
R the outer area empties and the
inner area is grey: fluctuations in
speed The three inner areas display the current driv-
ing style and light up green as a result of a
particularly economical driving style.
Depending on the driving situation, up to two
areas may light up simultaneously.
At the beginning of the journey, the three
outer areas are empty and fill up as a result of 188
Driving tipsDriving and pa
rking