service MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owner's Guide

Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major
service. A number or another letter may be
displayed after the letter.
Only for certain countries: the position after
the letter A
A or B Bindicates any necessary addi-
tional maintenance work. If you notify a quali- fied specialist workshop of this display, you
will receive a statement on the associated
costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the service date shown on the display. Hiding service messages
X Press the aor% button on the steer-
ing wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil
filter changed more frequently. The tyres
must be checked more frequently if the vehi-
cle is operated under increased loads. Fur-
ther information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre. 328
ASSYST PLUSMaintenance and care

Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- screen. Care
329Maintenance and care Z

X
Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre
pressure table on the fuel filler flap for val-
ues.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of
the sealed tyre. X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop. 344
Battery (vehicle)Breakdown assistance

lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing. Wear suitable protective clothing,
in particular gloves, an apron and a
face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power. 346
Battery (vehicle)Breakdown assistance

If the power supply has been interrupted, e.g.
if the battery was discharged, you will have to:
R set the clock via Audio 20 or COMAND
Online (see separate operating instruc-
tions)
R reset the function for folding the exterior
mirrors in/out automatically, by folding the mirrors out once (Y page 114). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only
charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 348).X
Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 348).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed may be reduced.
The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
This device permits charging of the battery in position. Contact a Mercedes-Benz Service
Centre for information and availability. Read
the battery charger's operating instructions
before charging the battery. Battery (vehicle)
347Breakdown assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a battery that has been thawed may
be reduced. The starting characteristics may be impaired, especially at low temperatures.
Have the thawed battery checked at a qualified specialist workshop. 348
Jump-startingBreakdown assistance

causing the unusual handling characteristics.
If you find no signs of damage, have the tyres
and wheels checked at a qualified specialist
workshop.
When parking your vehicle, make sure not to
squash the tyre sidewalls. If this cannot be
avoided, drive slowly over obstacles, e.g.
kerbs, and only at an obtuse angle. You could
otherwise damage the wheel rims and tyres. Regular checking of wheels and tyres
G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately.
Check wheels and tyres for damage at least
once a month. Check wheels and tyres after
driving off-road or on rough roads. Damaged
wheels can cause a loss of tyre pressure. Pay
particular attention to damage such as:
R cuts in the tyres
R punctures
R tears in the tyres
R bulges on the tyres
R deformation or severe corrosion on wheels
Regularly check the tyre tread depth and the
condition of the tread across the whole width of the tyre (Y page 359). If necessary, turn
the front wheels to full lock in order to inspect the inner side of the tyre surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not fit
anything onto the valve other than the stand-
ard valve cap or other valve caps approved for
your vehicle by Mercedes-Benz. Do not fit any other valve caps or systems, e.g. tyre pres-
sure monitoring systems.
Regularly check the pressure of all the tyres,
particularly prior to long trips. Adjust the tyre
pressure as necessary (Y page 362).Observe the notes on the emergency spare
wheel (Y page 389).
The service life of tyres depends on various
factors, including the following:
R driving style
R tyre pressure
R mileage Notes on the tyre tread
G
WARNING
Insufficient tyre tread will reduce tyre trac-
tion. The tyre is no longer able to dissipate
water. This means that on wet road surfaces, the risk of aquaplaning increases, in particularwhere speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tyre pressure is too high or too low, tyres may exhibit different levels of wear at differ-
ent locations on the tyre tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tyres.
Minimum tyre tread depth for:
R summer tyres: 3 mm
R M+S tyres: 4 mm
For safety reasons, replace the tyres before
the legally prescribed limit for the minimum
tyre tread depth is reached. Selecting, fitting and replacing tyres
G
WARNING
Exceeding the stated tyre load-bearing capa-
city and the approved maximum speed could
lead to tyre damage or the tyre bursting. There is a risk of accident.
Therefore, only use tyre types and sizes
approved for your vehicle model. Observe the
tyre load rating and speed rating required for your vehicle.
Pay special attention to country-specific
requirements for tyre approval. These Operation
359Wheels and tyres Z

requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of certain tyre types in certain regions and areas
of operation can be highly beneficial. You can find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
R Only fit tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different type or make in the event of a flat tyre.
Observe here the "MOExtended tyres (tyres
with run-flat characteristics)" section
(Y page 340).
R Only fit tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 389). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres- sure monitor and on wheels specifically tes-
ted by Mercedes-Benz.
Notes on driving with MOExtended tyres with
a flat tyre (Y page 340).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 367). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced. 360
Winter operationWheels and tyres

does not permit any reliable conclusion about
the tyre pressure. On vehicles fitted with the
electronic tyre pressure monitor, the tyre
pressure can be checked using the on-board
computer.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km
Depending on the ambient temperature, the
vehicle speed and the load on the tyres, the
tyre temperature and thus the tyre pressure
changes by approximately 10 kPa (0.1 bar/
1.5 psi) per 10 †. Take this into account
when checking the pressure of warm tyres.
Only correct the tyre pressure if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus driving safety (e.g. aqua- planing)
The tyre pressure values given for low loads
are minimum values which offer you good ride
comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. Tyre pressure loss warning system
General notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect significant pressure loss in a tyre. If the speed of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
You can recognise the tyre pressure loss
warning by the Run Flat Indicator
Run Flat Indicator
active Restart with OK active Restart with OK message which
appears in the multifunction display in the
Serv.
Serv.menu. Information on the message dis-
play can be found in the "Restarting the tyre
pressure loss warning system" section
(Y page 364).
Important safety notes The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 362).
The tyre pressure loss warning does not
replace the need to regularly check the tyre
pressures. An even loss of pressure on sev-
eral tyres at the same time cannot be detec-
ted by the tyre pressure loss warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). Tyre pressure
363Wheels and tyres Z

Useful information
............................394
Information on technical data .........394
Vehicle electronics ...........................394
Identification plates .........................396
Service products and capacities .....396
Vehicle data ....................................... 404
Trailer tow hitch ................................ 405 393Technical data