service MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owners Manual

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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
You can also use the Mercedes-Benz Guides
App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
1765847500Z102 É1765847500Z1024ËÍ

Ashtray
.............................................. .315
Assistance display (on-board com-
puter) ................................................. .248
Assistance menu (on-board com-
puter) ................................................. .247
ASSYST PLUS
Displaying a service message ....... .328
Driving abroad ............................... 329
Hiding a service message .............. 328
Information about Service ............. 328
Resetting the service interval dis-
play ................................................ 328
Service message ............................ 327
Special service requirements ......... 328
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 78
Function .......................................... .78
Switching off the alarm .................... 78
ATTENTION ASSIST
Activating/deactivating ................. 249
Display message ............................ 278
Function/note s............................. 222
Audio menu (on-board computer) .... 245
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 274
see Lights
Automatic engine start (ECO start/
stop function) .................................... 163
Automatic engine switch-off (ECO
start/stop function) .......................... 162
Automatic front-passenger front
airbag deactivation
Display message ............................ 270
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 50
Problems ......................................... 54
System self-test ............................... 52
Automatic headlamp mode .............. 120
Automatic transmission
Accelerator pedal position ............. 174
Changing gear ............................... 174
DIRECT SELECT lever ..................... 169
Drive program display .................... 170
Drive programs .............................. 175 Driving tips .................................... 174
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) ............................................... 166
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .............. 167
Emergency running mod e.............. 180
Engaging drive position .................. 172
Engaging neutral ............................ 171
Engaging park position
(Mercedes-AMG vehicles) .............. 173
Engaging park position automati-
cally ............................................... 171
Engaging reverse gear ................... 171
Engaging the park position ............ 170
Holding the vehicle stationary on
uphill gradients .............................. 174
Kickdown ....................................... 174
Manual shifting .............................. 177
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 254
Overview ........................................ 169
Problem (fault) ............................... 180
Pulling away ................................... 160
Selector lever ................................ 172
Starting the engine ........................ 160
Steering wheel gearshift paddle s... 177
Trailer towing ................................. 175
Transmission position display ........ 172
Transmission position display
(DIRECT SELECT lever) ................... 170
Transmission positions .................. 173
Automatic transmission emer-
gency running mode ......................... 180
Auxiliary heating
Activating/deactivating ................. 149
Activating/deactivating (on the
centre console ).............................. 149
Remote control .............................. 149
Setting ........................................... 252
Auxiliary heating/ventilation
Display message ............................ 289
Important safety notes .................. 148
Problem (display message) ............ 153
Setting the departure time ............. 151
Auxiliary ventilation
Activating/deactivating ................. 149 Index
5

Emergency locking ........................... 92
Emergency unlocking ....................... 91
Important safety note s.................... 89
Opening (from the inside) ................ 89
Drive program
Display ........................................... 172
Display (DIRECT SELECT lever) ...... 170
Manual transmission ...................... 169
Drive programs
Automatic transmission ................. 175
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 329
Symmetrical dipped beam ............. 120
Driving on flooded roads .................. 191
Driving safety system
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
EBD (electronic brake force distri-bution) ............................................. 77
STEER CONTROL ............................. 77
Driving safety systems
ABS (Anti-lock Braking System) ....... 69
ADAPTIVE BRAK E............................. 77
Adaptive Brake Assist ...................... 72
Adaptive brake lights ....................... 73
BAS (Brake Assist System) .............. 70
Distance warning function ............... 71
ESP ®
(Electronic Stability Pro-
gram) ............................................... 73
Important safety guidelines ............. 69
Overview .......................................... 69
Driving system
Start-off assis t............................... 206
Driving systems
Active Parking Assist ..................... 212
AMG RIDE CONTROL sports sus-
pension .......................................... 207
ATTENTION ASSIST ........................ 222
Blind Spot Assist ............................ 226
Cruise control ................................ 191
Display message ............................ 278
Distronic Plus ................................ 196
HOLD function ............................... 204
Lane Keeping Assist ...................... 228
Lane package ................................ 226
PARKTRONIC ................................. 209 RACE START (AMG vehicles) .......... 206
Reversing camera .......................... 217
SPEEDTRONIC ............................... 194
Traffic Sign Assist .......................... 223
Driving tips
Aquaplaning ................................... 190
Automatic transmission ................. 174
Brakes ........................................... 189
DISTRONIC PLUS ........................... 203
Downhill gradient ........................... 189
Driving abroad ............................... 120
Driving in winter ............................. 191
Driving on flooded roads ................ 191
Driving on wet roads ...................... 190
Fuel ................................................ 188
General .......................................... 187
Icy road surfaces ........................... 191
Limited braking efficiency on sal-
ted roads ....................................... 190
New brake pads/linings ................ 190
Running-in tip s............................... 156
Snow chains .................................. 361
Symmetrical dipped beam ............. 120
The first 1500 km .......................... 156
Towing a trailer .............................. 231
Wet road surface ........................... 190
DVD video
Operating (on-board computer) ..... 245
DYNAMIC SELECT button (all vehi-
cles except Mercedes-AMG vehi-
cles) .................................................... 166
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) ................. 167
DYNAMIC SELECT switch
Climate control (air conditioning) .. 138
Climate control
(THERMOTRONIC) .......................... 140 E
EBD (electronic brake force distri-
bution) Display message ............................ 260
Function/note s................................ 77
ECO display
Function/note s............................. 188
On-board computer ....................... 242 Index
9

Mercedes-Benz Service Centre
see Qualified specialist workshop
Message memory (on-board com-
puter) .................................................. 257
Messages
see Display messages
Mirror turn signal
Cleaning ........................................ .332
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 394
Installation ..................................... 394
Menu (on-board computer) ............ 246
Notes/placing in the bracket ......... 318
Transmission output (maximum) .... 394
Mobile telephone
Pre-installed bracket ..................... .319
Modifying the programming (key) ..... 84
MOExtended tyres .............................340
MP3
Operating ....................................... 245
Multifunction display
Function/notes ............................ .241
Permanent display ......................... 251
Multifunction steering wheel
Operating the on-board computer .. 239
Overview .......................................... 32 N
Navigation Menu (on-board computer) ............ 243
Notes on running in a new vehicle .. 156O
Occupant safety Automatic front-passenger front
airbag deactivatio n.......................... 49
Automatic measures after an acci-
dent ................................................. 57
Children in the vehicle ..................... 57
Important safety notes .................... 41
PASSENGER AIRBAG indicator
lamp ................................................. 41 Pets in the vehicle ........................... 69
PRE-SAFE
®
(anticipatory occu-
pant protection) ............................... 56
Restraint system introduction .......... 40
Restraint system warning lamp ........ 41
Seat belts ........................................ 42
Odometer ........................................... 242
On-board computer
AMG menu ..................................... 254
Assistance graphic menu ............... 248
Assistance menu ........................... 247
Audio menu ................................... 245
Convenience submenu .................. 253
Display messages .......................... 257
Displaying a service message ........ 328
DISTRONIC PLUS ........................... 202
Factory settings ............................. 253
Heating submenu ........................... 252
Important safety notes .................. 238
Instrument cluster submenu .......... 250
Light submenu ............................... 251
Menu overview .............................. 241
Message memory .......................... 257
Navigation menu ............................ 243
Operating the TV ............................ 246
Operating video DVD ..................... 245
Operation ....................................... 239
RACETIMER ................................... 254
Service menu ................................. 250
Settings menu ............................... 250
Standard display ............................ 242
Telephone menu ............................ 246
Trip menu ...................................... 242
Vehicle submenu ........................... 251
Opening and closing the side trim
panels ................................................. 128
Operating instructions
Vehicle equipment ........................... 23
Operating safety
Declaration of conformity ................ 23
Operating system
see On-board computer
Outside temperature display ........... 239
Overhead control panel ...................... 38
Override feature
Rear side window s........................... 68 14
Index

Switching belt adjustment on/off
(on-board computer) ...................... 253
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 45
Adjusting the height ......................... 44
Cleaning ......................................... 335
Display message ............................ 266
Fastening ......................................... 44
Important safety guidelines ............. 42
Introduction ..................................... 42
Rear seat belt status indicator ......... 46
Releasing ......................................... 45
Warning lamp ................................. 292
Warning lamp (function) ................... 45
Seats
Adjusting (electrically) ................... 109
Adjusting (manually) ...................... 108
Adjusting the 4-way lumbar sup-
port ................................................ 110
Adjusting the head restraint .......... 109
Cleaning the cover ......................... 335
Correct driver's seat position ........ 106
Important safety notes .................. 107
Seat heating problem .................... 112
Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/of f....... 111
Securing a load
see Stowage space
Securing luggage ............................... 311
Selector lever
Cleaning ......................................... 334
Sensors (cleaning instructions) ....... 332
Service
see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 250
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 402
Coolant (engine) ............................ 402
Engine oil ....................................... 400
Fuel ................................................ 396
Important safety notes .................. 396 Washer fluid ................................... 403
Setting the air distribution ............... 143
Setting the airflow ............................ 143
Settings
Factory (on-board computer) ......... 253
On-board computer ....................... 250
SETUP (on-board computer) ............. 254
Shifting to neutral (manual trans-
mission) ............................................. 168
Side lamps
Switching on/of f........................... 121
Side windows
Convenience closing ........................ 95
Convenience opening ...................... 95
Important safety notes .................... 94
Opening/closing .............................. 94
Problem (malfunction) ..................... 98
Resetting ......................................... 96
Reversing feature ............................. 94
Sidebag ................................................ 48
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 361
Socket
Luggage compartment ................... 317
Sockets
Centre console .............................. 317
General notes ................................ 316
Rear compartment ......................... 317
Specialist workshop ............................ 24
Spectacles compartment ................. 307
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 250
Digital ............................................ 243
In the Instrument cluster ................. 30
Segments ...................................... 238
Selecting a display uni t.................. 250
SPEEDTRONIC
Deactivating variable ..................... 196
Display message ............................ 281
Function/note s............................. 194
Important safety notes .................. 194
LIM indicator lamp ......................... 195
Permanent ..................................... 196 Index
17

Tyre pressure loss warning
General notes ................................ 363
Important safety notes .................. 363
Restarting ...................................... 364
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 365
Function/note s............................. 364
General notes ................................ 364
Important safety notes .................. 364
Radio type approval for the tyre
pressure monitor ........................... 367
Restarting ...................................... 366
Warning lamp ................................. 304
Warning message .......................... 366
Tyres
Changing a whee l.......................... 367
Checking ........................................ 359
Direction of rotation ...................... 368
Display message ............................ 283
General notes ................................ 372
Important safety notes .................. 358
Information on driving .................... 358
M+S tyres ...................................... 360
MOExtended tyre s......................... 360
Replacing ....................................... 367
Service life ..................................... 359
Storing ........................................... 368
Summer tyres ................................ 360
Tyre size (data ).............................. 372
Tyre tread ...................................... 359
Wheel and tyre combinations ........ 374
see Flat tyre U
Unlocking Emergency unlocking ....................... 91
From inside the vehicle (central
unlocking button) ............................. 90
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 254V
Vanity mirror (in sun visor) .............. 315
Variable SPEEDTRONIC
see SPEEDTRONIC Vehicle
Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 285
Electronics ..................................... 394
Equipment ....................................... 23
Implied warranty .............................. 25
Individual settings .......................... 250
Leaving parked up ......................... 187
Locking (in an emergency) ............... 92
Locking (key) ................................... 83
Lowering ........................................ 372
Pulling away ................................... 160
Raising ........................................... 369
Registration ..................................... 24
Securing from rolling away ............ 369
Transporting .................................. 353
Unlocking (in an emergency) ........... 91
Unlocking (key) ................................ 83
Vehicle data ................................... 404
Vehicle data ....................................... 404
Boot load (maximum) ..................... 404
Roof load (maximum) ..................... 404
Vehicle dimensions ........................... 404
Vehicle emergency locking ................ 92
Vehicle identification number
see VIN
Vehicle identification plate .............. 396
Vehicle tool kit .................................. 339
Ventilation
Setting the vents ........................... 153
Video
Operating the DVD ......................... 245
VIN
Seat ............................................... 396
Type plate ...................................... 396 W
Warning and indicator lamps ABS ................................................ 295
Brakes ........................................... 294
Distance warning signal ................. 303
ESP ®
.............................................. 297
ESP ®
OFF ....................................... 298
Fuel tank ........................................ 301
LIM (cruise control )........................ 192
LIM (DISTRONIC PLUS) .................. 198 20
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console 22
Introduction

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes- Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tyres,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been
specifically approved for your vehicle for their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz
therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles, even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen- uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) (Y page 396) when ordering genu-
ine Mercedes-Benz parts. Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe- cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel- evant conditions of Directive 1999/5/EC.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-fied according to the currently valid version of
Regulation ECE-R 10. Introduction
23 Z

Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet. Always have the following work carried out at
a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data. It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the vehicle technical data 24
Int
roduction