automatic transmission MERCEDES-BENZ A-CLASS HATCHBACK 2015 Repair Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: A-CLASS HATCHBACK, Model: MERCEDES-BENZ A-CLASS HATCHBACK 2015Pages: 417, PDF Size: 11.91 MB
Page 288 of 417
Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the engine with the transmission in
position
Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P To shift out of P
or N, depress or N, depress
brake and start brake and start
engine engine You have attempted to shift the transmission to position
Ror D
without starting the engine.
X Start the engine.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto
the desired position if you depress the brake pedal. Only then
can the parking lock be deactivated. If you do not depress the
brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
i At transmission fluid temperatures below
Ò20 † you can only
shift out of position Pinto another transmission position when
the engine is running. Display
messages
285On-board computer/Displays Z
Page 289 of 417
Display messages
Possible causes/consequences and
M
MSolutions Apply brake to
Apply brake to
deselect Park (P) deselect Park (P)
position position You have attempted to shift the transmission to position
R,Nor D
without depressing the brake pedal.
X Depress the brake pedal. Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission
is in position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 184).
X Close the driver's door fully. Without changing Without changing
gear, gear,
consult
consult work‐
work‐
shop
shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. Only select Park Only select Park
(P) when vehicle (P) when vehicle
is stationary is stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.Reversing not Reversing not
poss. poss.
Consult
Consult work‐
work‐
shop
shop The automatic transmission is malfunctioning. You cannot drive in
reverse.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function function The automatic transmission is malfunctioning.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop The automatic transmission is malfunctioning.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Consult a qualified specialist workshop. 286
Display
messagesOn-board computer/Displays
Page 290 of 417
Display messages
Possible causes/consequences and
M
MSolutions Stop
Stop
vehicle
vehicle Shift
Shift
to P Leave engine
to P Leave engine
running running The automatic transmission has overheated.
X Drive on carefully.
If the display message disappears, the automatic transmission
is available again.
If the multifunction display still shows the display message:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Wait until the automatic transmission has cooled down and the
display message goes out. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Consult a qualified specialist workshop.
X Until then, set the transmission to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. Clutch overheated
Clutch overheated
Avoid Avoid
pulling
pulling away
away
If necessary,
If necessary,
quickly release quickly release
and engage the and engage the
clutch clutch The clutch is under considerable load and the permitted operating
temperature has been exceeded. A warning tone also sounds.
Avoid frequent pulling away and driving at walking pace over lon-
ger distances.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Leave the engine running.
The clutch is cooled more quickly with the engine running.
or X If possible, continue driving at a steady speed.
X Remove your foot from the clutch pedal and do not allow the
clutch to slip.
The clutch may also cool down during the journey.
It may take several minutes for it to cool down. When the clutch
has cooled down, the display message disappears. The clutch is
fully operational again. For engine start For engine start
depress clutch depress clutch You have attempted to start the engine without depressing the
clutch pedal.
X Fully depress the clutch pedal.
X Restart the engine. Display
messages
287On-board computer/Displays Z
Page 291 of 417
Display messages
Possible causes/consequences and
M
MSolutions The engine has stalled while pulling away, e.g. because the clutch
pedal was released too quickly.
X Depress the clutch pedal again.
The engine starts automatically.
X Slowly release the clutch pedal to pull away. Trans. Trans.
oil
oiloverhea‐
overhea‐
ted Drive on with
ted Drive on with
care care Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. Engine power output is reduced.
X Allow the vehicle to cool down. 4matic currently 4matic currently
unavailable unavailable 4MATIC has overheated. The vehicle is only driven by the front
wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again
and the vehicle is driven by all four wheels. 4matic inoperative 4matic inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Consult a qualified specialist workshop. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Close the bonnet. 288
Display
messagesOn-board computer/Displays
Page 332 of 417
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations.
To avoid damage to the vehicle, deactivate DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- screen. Care
329Maintenance and care Z
Page 349 of 417
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing. Wear suitable protective clothing,
in particular gloves, an apron and a
face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power. 346
Battery (vehicle)Breakdown assistance
Page 352 of 417
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that are not damaged and have a sufficient cross-section and insulated
terminal clamps.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Manual transmission: depress the clutch pedal fully and shift to neutral.
X Automatic transmission: shift the transmission to position P.
X Turn the key to position 0in the ignition lock and remove it.
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery. Jump-starting
349Breakdown assistance Z
Page 354 of 417
!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
! To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise switch to position Pwhen you open the driver's or front-passenger door which
could damage the transmission.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the transmission to position N
on vehicles with automatic transmis-
sion
The function of the electric parking brake and
the parking lock is dependent on the on-board voltage.
If the on-board voltage is low or if there is a
system malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the trans-
mission to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before towing the vehicle (Y page 251). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 79). Towing away and tow-starting
351Breakdown assistance Z
Page 356 of 417
X
Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
or X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection
(Y page 79).
X Deactivate automatic locking (Y page 251).
X Switch on the hazard warning lamps
(Y page 123).
X Turn the key in the ignition lock to position
0 and leave the key in the ignition lock. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 350).
X On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must
use the key instead of the Start/Stop but-
ton (Y page 159).
Vehicles with automatic transmission: the
automatic transmission automatically shifts
to position Pwhen you open the driver's or
front-passenger door or when you remove the
key from the ignition lock. In order to ensure that the automatic transmission stays in posi- tion Nwhen towing away the vehicle, you
must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N. Vehicles with manual transmission:
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Depress the clutch pedal fully and shift to
neutral.
Vehicles with manual or automatic trans-
mission:
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 123).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the turn signals for the desired direction
flash. When you reset the combination
switch, the hazard warning lamps start
flashing again. Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the Towing away and tow-starting
353Breakdown assistance Z
Page 357 of 417
transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Vehicles with automatic transmission:
turn the key to position 2in the ignition lock
(Y page 157).
X Shift the transmission to position N.
As soon as the vehicle is loaded: X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
first or reverse gear.
X Vehicles with automatic transmission:
shift the transmission to position P.
X Turn the key to position 0in the ignition
lock and remove it.
X Secure the vehicle.
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans- porter if you wish to transport it. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise, the transmission may be damaged.
Vehicles with 4MATIC may only be either
towed away with both axles on the ground or be loaded up and transported.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer. In the event of damage to the electrical
system:
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 348).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage the automatic transmission.
i You can find information on "Jump-start-
ing" under (Y page 348).
Before tow-starting, the following conditions
must be fulfilled: R the battery is connected
R the engine has cooled down
R the exhaust system has cooled down
When tow-starting, it is important that you
observe the safety notes (Y page 350)and the
legal requirements in each respective coun-
try.
X Switch on the hazard warning lamps
(Y page 123).
X Fit the towing eye (Y page 352).
X Secure the rigid towing bar or the towing
rope.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Turn the key to position 2in the ignition
lock (Y page 157).
X Depress the clutch pedal fully, engage sec-
ond gear and continue to keep the clutch
pedal fully depressed.
X Release the brake pedal.
X Tow-start the vehicle. 354
Towing away and tow-startingBreakdo
wn assis tance