tow MERCEDES-BENZ A-CLASS HATCHBACK 2015 Repair Manual

Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp and the red !indicator lamp are
lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Vehicles with manual transmission (automatic emergency
release): insert the seat belt in the belt buckle and accelerate
slightly more when pulling away.
X Vehicles with automatic transmission: release the electric
parking brake automatically (Y page 185).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. The red
!indicator lamp flashes and the yellow !warning
lamp is lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
To apply:
X Switch off the ignition and turn it back on.
X Apply the electric parking brake manually.
If the red !indicator lamp continues to flash:
X Do not drive on.
X Safeguard the vehicle against rolling away (Y page 369).
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to position P.
X Turn the front wheels towards the kerb.
X Consult a qualified specialist workshop. 262
Display
messagesOn-board computer/Displays

Display messages
Possible causes/consequences and
M
MSolutions The yellow
!warning lamp lights up. The red !indicator
lamp flashes for about ten seconds after the electric parking brake
has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning.
X Switch off the ignition and turn it back on.
X Apply the electric parking brake.
If it is not possible to apply the electric parking brake:
X Vehicles with manual transmission: engage first gear.
X Vehicles with automatic transmission: shift the transmission
to position P.
X Consult a qualified specialist workshop.
If it is not possible to release the electric parking brake: X Vehicles with manual transmission (automatic emergency
release): insert the seat belt in the belt buckle and accelerate
slightly more when pulling away.
X Vehicles with automatic transmission: release the electric
parking brake automatically (Y page 185).
If the electric parking brake still cannot be released: X Consult a qualified specialist workshop. The yellow
!warning lamp lights up. If you manually apply or
release the electric parking brake, the red !indicator lamp
flashes.
The electric parking brake is malfunctioning. It is not possible to
apply the electric parking brake manually.
X Vehicles with manual transmission: switch off the ignition.
The electric parking brake is applied automatically.
or
X Insert the seat belt in the belt buckle and accelerate slightly
more when pulling away (automatic emergency release).
X Vehicles with automatic transmission: shift the transmission
to position P, as the electric parking brake is not applied auto-
matically.
X Consult a qualified specialist workshop.
If you do not wish the electric parking brake to be applied, leave the
ignition switched on, e.g. when washing the vehicle in an auto-
matic car wash or when having the vehicle towed. Display
messages
263On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions b
Rear foglamp Rear foglamp The rear foglamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 125).
or
X Consult a qualified specialist workshop. b
Front Front
left
leftparking
parking
lamp
lamp orFront
Front
right parking lamp
right parking lamp The front left or front right parking lamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 125).
or
X Consult a qualified specialist workshop. b
Reversing light Reversing light The reversing lamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 125).
or
X Consult a qualified specialist workshop. b
Left tail lamp Left tail lamp
or
Right tail lamp
Right tail lamp The left or right-hand tail lamp is faulty.
X Consult a qualified specialist workshop. b
Left daytime driv‐ Left daytime driv‐
ing lamp ing lamp
orRight
Right
daytime driving
daytime driving
lamp lamp The left or right-hand daytime driving lamp is faulty.
X Check whether you are permitted to replace the bulb yourself
(Y page 125).
or
X Consult a qualified specialist workshop. b
Malfunction See Malfunction See
Owner's Manual Owner's Manual The exterior lighting is faulty.
X Consult a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Check the fuses (Y page 355).
X If necessary, replace the blown fuse. Observe the warning notes
as you do so.
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. Display
messages
273On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the radar sensor system is outside the operating temperature
range
The yellow 9indicator lamps also light up in the exterior mir-
rors.
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 184).
X Restart the engine. Active Blind Spot Active Blind Spot
Assist not availa‐ Assist not availa‐
ble when towing a ble when towing a
trailer See Own‐ trailer See Own‐
er's Manual er's Manual
. Blind Spot Assist is deactivated while towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative Blind Spot Assist is faulty.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Consult a qualified specialist workshop. Park Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You inadvertently touched the multifunction steering wheel while
steering intervention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 212). Display
messages
279On-board computer/Displays Z

Display messages
Possible causes/consequences and
M
MSolutions Active bonnet mal‐
Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. j
Check trailer Check trailer
hitch lock hitch lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose.
There is a risk of an accident. X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 184).
X Engage the trailer coupling's ball coupling in the end position
(Y page 232). &
inoperative Bat‐ inoperative Bat‐
tery Low tery Low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 148).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 148).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Manual Owner's Manual The auxiliary heating is temporarily malfunctioning or faulty.
If the vehicle is on a level surface and the engine has cooled down:
X Make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 148).
If the auxiliary heating does not switch on:
X Consult a qualified specialist workshop. Display
messages
289On-board computer/Displays Z

Problem
Possible causes/consequences and
M
MSolutions ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 44).
The warning lamp goes out. There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds. The driver or passenger has not fastened their seat belt. At the
same time, you are driving faster than 25 km/h or have briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 44).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. At the same time,
you are driving faster than 25 km/h or have briefly driven faster
than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. Wa
rning and indi cator lamps in the instrument cluster
293On-board computer/Displays Z

Useful information
............................306
Loading guidelines ............................306
Stowage areas ................................... 307
Features ............................................. 313 305Stowing and features

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them. The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R never exceed the maximum permissible
gross vehicle weight or the permissible axle
loads for the vehicle (including occupants).
R the luggage compartment is the preferred
place to carry objects.
R position heavy loads as far forwards as pos-
sible and as low down in the load compart-ment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage
nets to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and size of the load.
R the maximum load capacity of the stowage
well under the luggage compartment floor
is 25 kg.
R secure the load with sufficiently strong and
wear-resistant lashing material. pad sharp
edges for protection.
! Do not position the load on one part of the
folding luggage compartment floor only.
The maximum load capacity of the folding
luggage compartment floor is 100 kg.
Spread the weight evenly to avoid damag-
ing the luggage compartment floor. Place a
solid board under the load if necessary.
Please note that the load on the luggage
compartment floor will be increased when
the load is lashed down. 306
Loading guidelinesStowing and features

Stowage areas
Stowage compartments
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
R Close the lockable stowage spaces before
starting a journey.
R Stow and secure objects that are heavy,
hard, pointed, sharp-edged, fragile or too
large in the luggage compartment.
Observe the loading guidelines (Y page 306).
Front stowage compartments Glove compartment
X
To open: pull handle :and open glove
compartment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
There is a pen holder at the top of the glove
compartment flap. Spectacles compartment
X
To open: press marking :.
Make sure that the spectacles compartment
is always closed while the vehicle is in motion.
Stowage compartment in the front centreconsole Illustration: vehicles with DIRECT SELECT
lever
X To open: press the marking on cover :.
i Depending on the vehicle's equipment,
there may be an ashtray in the centre con-
sole instead of the stowage compartment. Stowage areas
307Stowing and features Z

Stowage compartment in front of the arm-
rest (vehicles with automatic transmis-
sion) Vehicles with DIRECT SELECT lever
X To open: press the marking on cover :.
i You can remove the non-slip mat and the
insert for cleaning. When removing the
insert you will have to overcome some
slight resistance.
Stowage compartment/telephone com-
partment under the armrest X
To open: on vehicles with moveable armr-
ests, make sure that the armrest is in the
rearmost position.
X Press button :and fold the armrest up.
Depending on the vehicle equipment, the
armrest can be moved backwards or forwards
in a longitudinal direction.
Depending on the vehicle's equipment, the
following may be in the stowage space:
R a multimedia connector unit with an SD
card slot and 2 USB ports, e.g. for use with an iPod
®
, iPhone ®
or MP3 player; see the
separate operating instructions
R a mobile phone bracket (Y page 318)
Stowage compartment under the driver's and front-passenger seat G
WARNING
If you exceed the maximum permitted load of the stowage compartment, the cover is
unable to restrain the objects. Objects may be
thrown out of the stowage compartment and
hit vehicle occupants as a result. There is a
risk of injury, particularly in the event of sud-
den braking or a sudden change in direction.
Always observe the maximum load of the
stowage compartment. Stow and secure
heavy objects in the luggage compartment.
The maximum permissible load of the stow-
age compartment is 1.2 kg. X
To open: pull handle :up and fold
cover ;forwards.
On vehicles with a fire extinguisher instead of
a stowage compartment, the fire extinguisher
is installed under the driver's seat. 308
Stowage areasStowing and features