MERCEDES-BENZ A-CLASS HATCHBACK 2018 Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
To shift out of P or N,
depress brake and start
engine #
Depress the brake pedal. #
Start the engine.
Apply brake to deselect
Park (P) position *
Yo u ha veattem ptedto shift the transmission out of position jand into ano ther transmission position. #
Depress the brake pedal.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. The transmission position can no longer be shif ted. #
When the transmission is in position h, consult aqualified specialist workshop and do not change the trans‐
mission position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Parking lock malfunct.
Apply parking brake *T
he transmission is malfunctioning. The parking lock cannot be engaged. #
Park theve hicle safely. #
Use the electric parking brake tosecure theve hicle against rolling away.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Reversege ar can no lon ger be engaged. #
Consult a qualified specialist workshop.
Depress clutch fully to
start engine *Y
ou ha veattem ptedto start the engine without depressing the clutch pedal. #
Depress the clutch pedal and then start the engine.
The engine has stalled while theve hicle was pulling away, e.g. because the clutch pedal wasre leased tooqu ickl y. 538
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Depress the clutch pedal again.
The engine starts automaticall y. #
Slowly release the clutch pedal topull away.
N permanently active Risk
of vehicle rolling *
While theve hicle is rolling or while you are driving, the transmission has been shif tedto position i. #
Depress the brake pedal tostop and, when theve hicle is stationar y,shift the transmission toposition j. #
Tocontinue your journe y,shift the transmission toposition hork.
Risk of vehicle rolling away
Apply parking brake See
Owner's Manual *T
he transmission position cannot be identified securel y. #
Use the electric parking brake tosecure theve hicle against rolling away.
ï
Check trailer hitch lock
(white displ aymessa ge) *T
he trailer tow hit chis not operational when you are driving with a trailer. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions, and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page242). #
Ifth e ball neck is extended, press and hold the button on theta ilgate until the ball neck engages beneath the
bumper. #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. Display messages and
warning/indicator lamps 539

Display messages
Possible causes/consequences and M
MSolutions #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer tow hit chis defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
The trailer tow hit chis not operational when theve hicle is at a standstill. #
Uncouple the coupled trailer and secure it against rolling away. #
Initiate a new swivelling procedure (→ page242). #
Ifth e ball neck is retracted: press and hold the button on theta ilgate until the ball neck engages vertically in
th e loc ked position and then engages beneath the bumper. #
Ifth e ball neck is extended: press and hold the button on theta ilgate until the ball neck engages beneath the
bumper.
If th e display message does not disappear, the trailer tow hit chis defective and the ball coupling is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop. 540
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Only select Park (P) when
vehicle is stationary *
The transmission can only be shif tedto position jwhen theve hicle is stationar y.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *
The driver's door is not fully closed and the transmission is in position k,iorh. #
Shift the transmission toposition jwhen you park theve hicle.
Transmission Malfunction *T
he transmission is malfunctioning. The cause could be an overheated clutch or bloc kedge ars. #
Let the transmission cool down. #
Ifth e display message still appears following a restart, consult a qualified specialist workshop.
Ð
Steering malfunction See
Owner's Manual *T
he electric steering lock is malfunctioning. The steering may be loc kedby the electric steering loc k. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle as soon as possible, paying attention toroad and traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 541

Display messages
Possible causes/consequences and M
MSolutions
_ Before starting the engine,
turn the steering wheel. *T
he electric steering lock did not unlock thesteering. #
Switch off the ignition. #
Tounlo ckthesteering, mo vethesteering wheel slightly tothe left and right. #
Switch the ignition back on.
Ð Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning Steering capability is considerably impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions. Do not
continue driving under any circums tances. #
Consult a qualified specialist workshop.
Ð *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. 542
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Steering malfunction
Increased physical effort
See Owner's Manual #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.
Active bonnet malfunction
See Owner's Manual *T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. #
Consult a qualified specialist workshop.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. #
Never unlock the engine bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
C *A
t least one door is open. #
Close all doors.
A *T
hetailgate is open. Display messages and
warning/indicator lamps 543

Display messages
Possible causes/consequences and M
MSolutions &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if theta ilgate is open when the engine is running, especial lyifth eve hicle is in motion. #
Alw ays switch off the engine before opening theta ilgate. #
Never drive with theta ilgate open. #
Close theta ilgate.
& inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle.
&
inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is on a le vel sur face and the engine has cooled down, make up tofour attem ptsto switch on
th est ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again. 544
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Anti-theft alarm system
Malfunction *T
he anti-theft alarm sy stem is malfunctioning. #
Consult a qualified specialist workshop.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (→ page 426). Lights
Display messages
Possible causes/consequences and M MSolutions
b Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is faulty. The lighting sy stem continues tofunction properly without the functions of
th e Intelligent Light Sy stem. #
Consult a qualified specialist workshop.
b Left dipped beam (Example)*T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
or Display messages and
warning/indicator lamps 545

Display messages
Possible causes/consequences and M
MSolutions #
Check whe ther you are permit tedto replace the light source yourself (→ page132).
% LED light bulbs: the display message forth e cor responding lamp appears only when allthe light-emitting diodes
in the lamp ha vefailed.
b Active Light System inoper-
ative *T
he active headlamp s arefaulty. #
Consult a qualified specialist workshop.
b Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
b Malfunction See Owner's
Manual *T
heexterior lighting is faulty. #
Consult a qualified specialist workshop.
Ve hicles with a trailer hitch: a fuse may haveblown. #
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. #
Check the fuses and replace them if necessary (→ page 454).
b *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position. 546
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Switch on headlamps
b
Automatic driving lights
inoperative *T
he light sensor is faulty. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
inoperative *A
daptive Highbeam Assist is malfunctioning. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
currently unavailable See
Owner's Manual *A
daptive Highbeam Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (→ page127). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist available again display message appears.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is faulty. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is temp orarily una vailable.
The sy stem limits ha vebeen reached (→ page128). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist Plus available again display message appears. Display messages and
warning/indicator lamps 547