charging MERCEDES-BENZ A-CLASS HATCHBACK 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Cockpit (Plug-in-Hybrid) ................................ .10
Indicator and warning lamps (standard) ......... 12
Indicator and warning lamps (widescreen
cockpit) ........................................................ 14
Overhead control panel ................................. 16
Door operating unit and seat adjustment .......18
Emer gencies and breakdowns ....................... 20 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 22 22
Calling up the Digital Owner's Manual ............ 22 Gener
Gener
al not
al notes
es............................................... 24 24
Pr otection of the environment ....................... 24
Ta ke -back of end-of-life vehicles .................... 24
Mercedes-Benz Genuine Parts ........................ 25
Owner's Manual ............................................ 26
Mercedes me App ......................................... 26
Operating saf ety ............................................ 27 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 29
Diagnostics connection ................................. 39
Quali/ed specialist workshop ........................ 40
Ve hicle registration ....................................... 40
Cor rect use of theve hicle ............................. 40
Information on the REACH regulation ............. 41
No tesfo r persons with electronic medical
aids .............................................................. 41
Implied warranty .......................................... .42
QR code forre scue card .............................. .42
Data storage .................................................42
Copyright ...................................................... 45 Occupant safe Occupant safe
ty
ty ............................................ 46 46
Re straint system .......................................... .46
Seat belts .................................................... .48
Airbags ......................................................... 53
PRE-SAFE ®
system ........................................ 60
Au tomatic measures aTer an accident ........... 61
Safely transporting children in theve hicle ...... 61
No tes on pets in theve hicle .......................... 80 Opening and closing
Opening and closing
...................................... 82 82
Ke y .............................................................. .82
Doors ............................................................ 86
Load compartment ........................................ 90
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 112
Easy entry and exitfeature .......................... 113
Memory function ......................................... 114
St ow age areas ............................................ 116
Soc kets ....................................................... 128
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 130
Fi tting/removing the 0oor mats ................... 132 Light and sight
Light and sight
............................................ 134 134
Exterior lighting ........................................... 134
Interior lighting ............................................ 142 2
2
Contents

Changing bulbs (only
forve hicles with hal-
ogen headlamps) ......................................... 143
Wi ndsc reen wipers and windscreen
wa sher system ............................................ 145
Mir rors ........................................................ 149 Climat
Climat
e contr
e control ol........................................... 153 153
Overview of climate control systems ............ 153
Operating the climate control system .......... 154 Dr
Dr
iving and par
iving and par king
king..................................... 162 162
Driving ........................................................1 62
DY NAMIC SELECT switch ........................... .178
Manual transmission ................................... 181
Au tomatic transmission .............................. .183
Fu nction of the 4MATIC ...............................1 87
Re fuelling .................................................... 188
Charging the high-voltage battery (plug-in
hy brid) ........................................................ 194
Pa rking .......................................................2 11
Driving and driving saf ety sy stems ............... 219
Tr ailer hitch ................................................ .270
Bicycle rack function ................................... 274
Ve hicle towing instructions .......................... 276 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 277 277
No tes on the inst rument display and on-
board computer .......................................... 277
Overview of instrument display .................... 278
Overview of buttons on the steering wheel ... 279
Operating the on-board computer ................2 79
Fu nction of the po wer me ter (plug-in
hy brid) ........................................................ 281
Fu nction of the electric mo tor po wer
av ailability displ ay(plug-in hybrid) ................ 281
Displaying the po wer me ter (plug-in
hy brid) ........................................................ 282
Overview of displa ysinthe inst rument
display ........................................................ 282
Head-up display .......................................... 282 MBUX multimedia syst MBUX multimedia syst
em
em........................... .285
285
Overview and operation ............................... 285
System settings .......................................... 294
Plug-in hybrid settings ................................ .298
Na vigation .................................................. .299
Te lephone ................................................... 308
Mercedes me app ....................................... 311 Mercedes-Benz emer
gency call system ....... 320
Ra dio & media ............................................ .324
Sound settings ............................................ 329 Maint Maint
enance and car
enance and car e
e................................. 330 330
ASS YST PLUS service inter val display .......... 330
Engine compartment ................................... 331
Cleaning and care ....................................... 337 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 346 346
Emer gency .................................................. 346
Flat tyre ...................................................... 348
Battery (vehicle) .......................................... 354
To w- starting or towing away ........................ 358
Electrical fuses ............................................ 364 Wheels and tyr Wheels and tyr
es
es......................................... 368 368
No tes on noise or unusual handling char-
acteristics ................................................... 368
No tes on regula rly inspecting wheels and
tyres .......................................................... .368
No tes on snow chains ................................. 368
Ty re pressure .............................................. 369 Contents
3 3

Diagnos
Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for
re ading out vehicle data in a specialist workshop.
Diagnostic devices should therefore only be con-
nected in a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Please also no
tethe information about the 12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page 169). General no
tes
39
39

Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup-
ply information about subs tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used
and toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N
No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out th
e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
Plug-in h
Plug-in h ybr ybrid
id When
charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Gene
ral no tes
41
41

#
Open soc ket 0ap 3. #
Inse rtthe plug of the device into 115 V soc ket
1 .
When the on-board electrical system voltage is
su1cient, indicator lamp 2lights up. USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment %
Depending on theve hicle equipment, the
design of the st owage compartment and the
number of USB ports in there ar cent recon-
sole may vary.
When theve hicle is switched on, you can charge a
USB device, such as a mobile phone, at USB ports
using a suitable charging cable. W W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h the e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within. There is a
risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W
WARNING
ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. 130
130
Seats and st
owing

#
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. *
N
NO OTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N
NO OTE TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. Seats and st
owing
131 131

Ext
Ext
er
erior lighting
ior lighting N
No
ot
tes on c
es on c hanging t
hanging t he lights when dr
he lights when dr iving abr
iving abroad
oad It is not necessary
toadjust the headlamps. The
legal requ irements are also met in countries in
which tra1c drives on theot her side of thero ad. Inf
Inf
or
ormation about lighting syst
mation about lighting syst ems and y
ems and your
our
r
r esponsibility
esponsibility The
various lighting systems of theve hicle are
only aids. The driver of theve hicle is responsible
fo r cor rect vehicle illumination in accordance with
th e pr evailing light and visibility conditions, legal
re qu irements and tra1c situation. Light switch
Light switch
Oper
Oper
ating t
ating t he light switch
he light switch 1
W LeT-hand parking lights
2 X Right-hand parking lights
3 T Standing lights and licence plate light-
ing
4 Ã Automatic driving lights (prefer red light
switch position) 5
L Low beam/high beam
6 R Switches there ar fog light on/o.
When low beam is activated, theT indicator
lamp forth e standing lights will be deactivated
and replaced bytheL low- beam indicator
lamp. #
Always park your vehicle safely using su1cient
lighting, in accordance with there leva nt legal
stipulations.
* N
NOOTE
TE Battery dis charging byoperating the
standing lights Operating
the standing lights over a period of
hours puts a strain on the batter y. #
Where possible, switch on theright X
or leT Wparking light. Fo
rve hicles that are wider than 2 m or lon ger
th an 6 m,single-sided parking lighting is not per-
mitted in some countries. In this case, the stand-
ing lights are also switched on in the parking
lights position. 134
134
Light and sight

The
vehicle interior can be air conditioned when
th eve hicle is par ked.
When theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa speci/ed minimum charge.
The running time of pre-entry clima tecont rol may
be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supply
equipment.
R The high-voltage battery is not charge d su1-
cient ly.
Wi th active pre-ent ryclimate cont rol,th ech arge
le ve l of the high-voltage battery may be reduced,
ev en if thech arging cable connector is connec-
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat ventilation Fo
r heating, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat heating
R Steering wheel heater
R Mirror heater
R Rear wind owheater
Se
Se tting pr
tting pr e-entr
e-entry climat
y climat e contr
e control f
ol f or depar
or depar ture
ture
time
time
Multimedia system:
4 Climate menu 5
Pre-entry climate ctrl
Se Se tting a single depar
tting a single depar tur
tur e time
e time #
Select ONCE. #
Set a departure time.
Changing t
Changing t he activ
he active depar
e departur
ture time
e time #
Select the pen icon next tothe displa yed
departure time. #
Set a departure time. Se
Se
tting t
tting t he w
he week
eekpr
pro/le
o/le #
Select WEEK PROFILE . #
Set the desired departure times, e.g. every
day at 8 a.m.
Selecting t
Selecting t he zone
he zone #
Select Z. #
Select Driver's seat only.
If th eDriver's seat only setting is deactivated,
pre-entry climate control take s place forthe
entire vehicle.
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating pr
ating pre-entr
e-entry climat
y climat e contr
e control
ol
f
f or depar
or depar tur
tur e time
e time
R
R eq
eq uir
uir ements:
ements:
R The high- voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
To activ
o activ at
ate:
e: set the departure time
(/ page 157).
Pre-entry climate control for departure time
switches on a maximum of 55 minutes before
th e selected departure time. It will remain Climate control
157 157

Characteristics with moderate po
wer output
re qu ests:
R The combustion engine is switched o. as
oTen as possible during the journe y.
R The vehicle can, depending on the drive pro-
gr am selected and the battery charge leve l, be
accelerated electrically up tospeeds of about
140 km/h.
Characteristics with high po wer output requ ests:
R The electric mo tor supports the combustion
engine (boost e.ect), e.g. when pulling away
or accelerating.
R The high-voltage battery is discharging.
Characteristics when releasing the accelerator
pedal during the journe y:
R The electric mo tor is operated as a alternator
when in overrun mode and during braking.
R The high-voltage battery is charging.
No tes on elect ric mode:
R Vehicles with hybrid systems generate signi/-
cant lyless noise when stationary and when being driven
than vehicles with combustion
engines.
R When driving in elect ric mode, theve hicle may
not be heard by otherroad users due tothe
signi/cant lyreduced noise generated.
It is forth is reason that theve hicle is equip-
ped with a sound generator, which ser ves as
an acoustic vehicle warning system (A VAS).
R If not all of theve hicle conditions for electric
mode are met, then the combustion engine is
switched on.
% V
V ehicles wit
ehicles wit h diesel par
h diesel par ticulat
ticulate
e/lt
/lt er
ers:
s: During
th ere ge neration of the diesel particulate /l-
te r,th e drive prog rammes are not available or
are restric ted and the battery charge level
may change.
No tes on the acoustic vehicle warning system:
R The sound generator generates speed-depend-
ent vehicle noise emissions when driving
fo rw ard or backing up at a speed of up to
around 30 km/h. R
This helps other road users, particular ly
pedest rians and cyclists, tohear your vehicle
better.
R When driving at speeds abo ve20 km/h The
ve hicle acoustic warning system gradually
switches o..
R The sound generator is o. when theve hicle is
stationar y.
Manual disconnection of t
Manual disconnection of t he high-v
he high-volt
oltag
age on-
e on-
boar
boar d electr
d electr ical syst
ical syst em
em &
D
DAN
AN GER
GER Risk of dea thand /re due to
modi/ed and/or damaged components of
th e high-voltage on-board electrical sys-
tem
The vehicle's high- voltage on-board electrical
system is under high voltage. If you modify
component parts in theve hicle's high- voltage
on-board electrical system or touch damaged
component parts, you may be electrocuted. In
addition, modi/ed and/or damaged compo-
nents may cause a /re. Driving and parking
163
163

#
Screw disposable hose 3onto the opening
of Ad Blue ®
re/ll canis ter4 until hand-tight. #
Screw disposable hose 3onto the /ller neck
of theve hicle until hand-tight. #
LiT up and tip AdBlue ®
re/ll canis ter4.
The /lling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re/ll canis ter4 can be remo ved
when it has been only partial lyem ptied. #
Unscr ewand close disposable hose 3and
Ad Blue ®
re/ll canis ter4 inreve rse order. #
Replace AdBlue ®
/ller cap 2and turn it
clo ckwise until it audibly engages. #
Close fuel /ller 0ap 1.#
Switch on theve hicle for at least 60 seconds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tank was em pty, it can take up to
60 seconds forth ere /ll tobe de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re/ll con tainers perma-
nently in theve hicle. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery (plug-in
y (plug-in
h
h ybr
ybr id)
id) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. *
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of and the amount of energy
av ailable from the high-voltage battery
decrease over the course of its life. Due to th
is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R a high le vel of charge , especially if the
ve hicle is idle for a lengt hyperiod of time
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 25% and 30%. Do not 194
194
Driving and parking