wheel MERCEDES-BENZ B-CLASS 2012 Manual Online
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2012, Model line: B-CLASS, Model: MERCEDES-BENZ B-CLASS 2012Pages: 340, PDF Size: 3.09 MB
Page 227 of 340
Safety systems
Problem Possible causes/consequences and
M Solutions$ (USA only)
J (Canada only)
The red brake system
warning
lamp comes
on
while the engine is
running. A warning tone
also sounds. There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road
and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away ( Y page 149).
X Do not add brake fluid. Adding more will not remedy the
malfunction.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The yellow
ABS
warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) is deactivated due to a
malfunction. BAS (Brake Assist), COLLISION PREVENTION
ASSIST, ESP
®
(Electronic Stability Program), the HOLD function
and hill start assist are therefore also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not
operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. Warning and indicator lamps in the instrument cluster
225
On-board computer and displays Z
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Problem Possible causes/consequences and
M Solutions!
The yellow
ABS
warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. BAS, COLLISION PREVENTION
ASSIST,
ESP®
, EBD
(electronic brake force distribution), the HOLD
function and hill start assist are therefore also deactivated, for
example.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not
operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive on a suitable stretch of road, making slight
steering movements at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.226
Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProCarManuals.com
Page 229 of 340
Problem Possible causes/consequences and
M Solutions!
The yellow
ABS
warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is malfunctioning. Therefore, ABS, BAS, COLLISION
PREVENTION
ASSIST, ESP®
,
the HOLD function and hill start assist
are unavailable, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not
operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. $ (USA only)
J (Canada only)
֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST, EBD,
the HOLD function and hill start assist
are also unavailable, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not
operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
227
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Problem Possible causes/consequences and
M Solutions÷
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling
away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: ( Y page 62).å
The yellow ESP
®
OFF
warning lamp is
lit while
the engine is running. ESP
®
and ESP ®
trailer stabilization are deactivated. ESP ®
will not
stabilize the vehicle if it starts to skid or if a wheel starts to spin.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: ( Y page 62).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, COLLISION PREVENTION ASSIST, the HOLD function
and hill start assist are unavailable due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not
operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.228
Warning and indicator lamps in the instrument cluster
On-board computer and displays
ProCarManuals.com
Page 254 of 340
If you have questions about the activation,
contact one of the following telephone
hotlines:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after
successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com .
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the W or X button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call USA only: you can find information and a
description of all available features under
"Owners
Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been
detected if one of the following occurs:
R
The indicator lamp
in the SOS button does
not come on during the system self-test.
R The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ï MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- the F Roadside Assistance call
button
- the ï MB Info call button
R The mbrace Inoperative or mbrace
Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 252
Features
Stowage and features
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Page 257 of 340
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator
lamp in MB Info call button : flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is
sufficient
GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available. A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and
on
further
products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call: press
the ~
button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call
will
take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. Features
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All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R the corresponding button on the audio
system or on COMAND for ending a
telephone call
i If an mbrace
call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
would like to use your mobile phone, do so
only when the vehicle is stationary and in a
safe location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs).
These
can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately. i
You can also use the Route Assistance
function if your
vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section.
Search & Send General notes
i
To use "Search & Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace service subscription.
"Search & Send" is a destination entry
service. A destination
address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".256
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Special service requirements
The specified
maintenance
interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after
cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full
braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. Care
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Cleaning the wheels
!
Do not use
acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
The following cannot always be completely
repaired:
R scratches
R corrosive deposits R
areas affected by corrosion
R damage caused by inadequate care
In such cases, visit a qualified specialist
workshop.
If water no
longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If the dirt has penetrated the paint surface or
if the paintwork has become dull, then the
paintwork should be cleaned. For cleaning,
please use the paint cleaner recommend and
approved by Mercedes Benz.
Do not use these care products in the sun or
on the hood while the hood is hot.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or
gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment. Care
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These notes also apply to light alloy wheels
with a clear matte finish.
i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect
remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they
start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz. Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they
start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
! Hold the wiper
arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.274
Care
Maintenance and care
ProCarManuals.com