tow MERCEDES-BENZ B-CLASS HATCHBACK 2011 Manual PDF

You can obtain further information, e.g.
regarding service work, fro
maMercedes-
Benz Service Centre or directly from
Mercedes-Benz.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. Care
Notes on care
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term. Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed/
airflow control is turned to position 0).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen. Care
267Maintenance and care Z

Washing by hand
In some countries, washing by hand is only
allowed at wash bays that are specially
designed for this purpose. Observe the legal
requirements for each individual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose dow nthe vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components R
battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid. 268
CareMaintenance and care

Cleaning the exhaust pipe
!
Do no tclean the exhaust pipe with alka-
line-based cleaning agents, such as wheel
cleaner.
X Clean the exhaust pipe with a chrome care
produc ttested and approved by Mercedes-
Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
271Maintenance and care Z

Useful information
............................274
Where will I find...? ...........................274
Flat tyre ............................................. 276
Battery ............................................... 280
Jump-starting .................................... 283
Towing and tow-starting ..................284
Electrical fuses ................................. 287 273Breakdown assistance

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 22).Where will I find...?
Warning triangle
Removing/replacing the warning trian-
gle X
To remove: openthe tailgate.
X Lift the luggage compartmentf loor up
(Y page 253).
X To loosen warning triangle :, push back
the retainers on the bracket.
X Remove warning triangle :from the
bracket.
X To replace: place warning triangle :back
into the bracket and push down to secure. Setting up the warning triangle
X
Fold feet =down and out to the side.
X Pull side reflectors ;upwards to form a
triangle and lock the matthe top using
upper press-stud :. First-aid kit
X
Open the tailgate.
X To open the stowage compartment: turn
rotary knob :anti-clockwise and fold
down cover ;.274
Where will I find...?Breakdown assistance

X
Remove first-aid kit =.
i Chec kthe expiry date on the first-aid kit
at least once a year. Replace the contents
if necessary, and replace any missing
items. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
X
Pull tab :upwards.
X Remove fire extinguisher ;.
i Have the fire extinguisher refilled after
each use and checked every one or two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirements for each
individual country. Vehicle tool kit
General notes The TIREFIT kit is located in the stowage well
under the luggage compartmentf loor.
Vehicles with a tyre-change tool kit :the tyre-
change tool kit is in the stowage well under
the luggage compartmentf loor.
For vehicles with an emergency spare wheel,
see "Removing the emergency spare wheel"
(Y page 305).
i Not all vehicles are equipped with the
tools needed to change a wheel, such as a jac
korw heel wrench. Tools approved for
your vehicle are available at a qualified spe-
cialist workshop.
TIREFIT kit :
Tyre inflation compressor
; Towing eye
= Tyre sealant filler bottle
? Fuse allocation chart
X Open the tailgate.
X Lift the luggage compartmentf loor up
(Y page 253).
i Towing eye ;is located under tyre infla-
tion compressor :.
Vehicles with a tyre-change tool kit X
Open the tailgate.
X Lift the luggage compartmen tfloor up
(Y page 253).
X Remove the tyre-change tool kit.
The tyre-change tool kit contains:
R Jack
R Wheel wrench
R One pair of gloves
R Foldable wheel chock Where will I find...?
275Breakdown assistance

X
Do not remove any foreign objects which
have penetrated the tyre, e.g .screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying "max. 80 km/h" sticker and the
tyre inflation compressor from the stowage
well underneath the luggage compartment
floor (Y page 275).
X Affix part :of the sticker within the driv-
er's field of vision.
X Affix part ;of the sticker near the valve
on the wheel with the defective tyre. X
Remove fille rhose Band plug =from the
bottom section of the tyre inflation com-
pressor housing.
X Slide the yellow filler hose connector into
the mounting on yellow cap Aof tyre seal-
ant bottle :until the plug engages.
X With the sealing rings in front, slide yellow
cap Aof tyre sealant bottle :into the
mounting of tyre inflation compressor ;
until the cap and both hooks engage. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve.
X Insert plug =into the socket of the ciga-
rette lighter (Y page 257) or into a 12 V
power socket in your vehicle (Y page 257).
X Turn the key to position 1(Ypage 127) in
the ignition lock.
X Press on/offs witch?on the tyre inflation
compressor to ON.
The tyre inflatio ncompressor is switched
on. The tyre is inflated.
i First, tyre sealant is pumped into the tyre.
The pressure can briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of ten minutes. The tyre should
then have attained a pressure of at least
200 kPa (2.0 bar/29 psi).
! Do not operate the tyre inflation com-
pressor for longer than ten minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
If a tyre pressure of 200kPa (2.0bar/29psi)
has not been achieved after a maximum of ten
minutes, see (Y page 279).
If a tyre pressure of 200 kPa (2.0 bar/
29 psi) has not been achieved after a maxi-
mum of ten minutes, see (Y page 279).278
Flat tyreBreakdown assistance

i
If tyre sealant leaks out, allow it to dry. It
can then be removed like a layer of film.
If you get tyre sealant on yourc lothing,
have it cleaned as soon as possible with
perchloroethylene.
Tyre pressure of 200 kPa (2.0 bar/
29 psi) not reached If
ap ressure of 200 kPa (2.0 ba r/29 psi) has
not been achieved after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of ten minutes, the tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure of 200 kPa (2.0 bar/
29 psi) is reached X
Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
! After use, excess tyre sealant may run out
of the filler hose .This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately. G
WARNING
At yre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds .There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The "max. 80 km/h"
sticker must be affixed to the instrumentc lus-
ter within the driver's field of vision.
X Stop after driving for approximately ten
minutes and chec kthe tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too
badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Ben zService24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi) (see the fuel filler
flap for values).
X To increase the tyre pressure: switch on
the tyre inflation compressor. Flat tyre
279Breakdown assistance Z

X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;. X
To remove the tyre sealant bottle from the
tyre inflation compressor ,press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compresso rand the warning triangle.
X Drive to the neares tspecialist qualified
workshop and have the tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aqualified specialist
workshop. Battery
Important safety notes
Special tools and exper tknowledge are
required when working on the battery, e.g.
removal and fitting. Yo ushould therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Elec-
tronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.280
BatteryBreakdown assistance

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press together cover :of positive clamp ;and slide it back.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engine run for several minutes.
X Turn the key to position 0in the ignition lock and remove it.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive terminal ;and positive terminal =, each time beginning at the contacts on your own
vehicle first.
X Close cover :of positive terminal ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the 284
Towing and tow-startingBreakdown assistance