service MERCEDES-BENZ B-CLASS HATCHBACK 2014 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2014Pages: 405, PDF Size: 12.24 MB
Page 324 of 405

X
Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Adding engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre. Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage to
the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine
oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into place.
X Check the oil level again with the oil dip-
stick (Y page 320).
For further information on engine oil, see
(Y page 390). Engine compartment
321Maintenance and care Z
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Checking and adding other service
products
Checking the coolant level G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury.
Allow the engine to cool before opening the
cap. Wear gloves and protective eyewear
when opening. Slowly turn the cap half a turn
to allow pressure to escape.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †).
Checking the coolant level when the cool-
ant temperature is over 40 † can lead to
damage to the engine or engine cooling
system. Example
X Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 159).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0in the ignition
lock (Y page 159). X
Slowly turn cap :half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough coolant in coolant expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :and turn it clockwise as far
as it will go.
Further information on coolant (Y page 392).
Windscreen washer system G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. 322
Engine compartmentMaintenance and care
Page 326 of 405

Example
X To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 litre, a message
appears in the multifunction display prompt-
ing you to top up the washer fluid
(Y page 283).
Further information on windscreen washer
fluid/antifreeze (Y page 393). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
You can find information on the type of ser-
vice and service intervals in the Service Book-
let.
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 319).
The multifunction display shows a service
message for a few seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A due Service A due
R Service A overdue by .. days
Service A overdue by .. days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
A
stands for a minor service and B
B for a major
service. A number or another letter may be
displayed after the letter.
Only for certain countries: the position after
the letter A
A or B Bindicates any necessary addi-
tional maintenance work. If you notify a quali- fied specialist workshop of this display, you will receive a statement on the associated
costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display. Hiding service messages
X Press the aor% button on the steer-
ing wheel. Displaying service messages
X Switch the ignition on.
X Press the =or; button to select the
Serv. Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described in the Service Booklet. This may otherwise ASSYST PLUS
323Maintenance and care Z
Page 327 of 405

lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have,
for example, the air filter, engine oil and oil
filter changed more frequently. The tyres
must be checked more frequently if the vehi-
cle is operated under increased loads. Fur-
ther information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-
Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
Mercedes-Benz Service Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent. 324
CareMaintenance and care
Page 341 of 405

X
Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the fuel filler
flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;.
X When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of
the sealed tyre. X
To remove the tyre sealant bottle from the
tyre inflation compressor, press together
the locking tabs on the yellow cap.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
Important safety notes
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop. 338
Battery (vehicle)Breakdown assistance
Page 343 of 405

manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. WARNING
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks. Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and a
face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
i When you park the vehicle, remove the
key if you do not require any electrical con- 340
Battery (vehicle)Breakdown assistance
Page 344 of 405

sumers. The vehicle will then use very little
energy, thus conserving battery power.
i If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock via Audio 20 or COMAND
Online; see the separate operating
instructions
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 116).Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point. The jump-starting connection point is in the
engine compartment (Y
page 342).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 342).
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed may be reduced.
The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Only charge the installed battery with a bat-
tery charger which has been tested and
approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes-
Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
This device permits charging of the battery in position. Contact a Mercedes-Benz Service
Centre for information and availability. Read
the battery charger's operating instructions
before charging the battery. Battery (vehicle)
341Breakdown assistance Z
Page 345 of 405

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. Let the battery thaw first. The service life of a battery that has been thawed may
be reduced. The starting characteristics may be impaired, especially at low temperatures.
Have the thawed battery checked at a qualified specialist workshop. 342
Jump-startingBreakdown assistance
Page 356 of 405

causing the unusual handling characteristics.
If you find no signs of damage, have the tyres
and wheels checked at a qualified specialist
workshop.
When parking your vehicle, make sure that
the tyres do not get deformed by the kerb or
other obstacles. If it is necessary to drive over
kerbs, speed humps or similar elevations, try
to do so slowly and at an obtuse angle. Oth-
erwise, the tyres, particularly the sidewalls,
may be damaged. Regular checking of wheels and tyres
G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately.
Regularly check the wheels and tyres of your
vehicle for damage at least once a month, as well as after driving off-road or on rough
roads. Damaged wheels can cause a loss of
tyre pressure. Pay particular attention to
damage such as:
R cuts in the tyres
R punctures
R tears in the tyres
R bulges on the tyres
R deformation or severe corrosion on wheels
Regularly check the tyre tread depth and the condition of the tread across the whole width
of the tyre (Y page 353). If necessary, turn
the front wheels to full lock in order to inspect
the inner side of the tyre surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not fit
anything onto the valve other than the stand-
ard valve cap or other valve caps approved for
your vehicle by Mercedes-Benz. Do not fit any other valve caps or systems, e.g. tyre pres-
sure monitoring systems. Regularly check the pressure of all the tyres,
particularly prior to long trips. Adjust the tyre
pressure as necessary (Y page 356).
Observe the notes on the emergency spare
wheel (Y page 380).
The service life of tyres depends on various
factors, including the following:
R driving style
R tyre pressure
R mileage Notes on the tyre tread
G
WARNING
Insufficient tyre tread will reduce tyre trac-
tion. The tyre is no longer able to dissipate
water. This means that on wet road surfaces, the risk of aquaplaning increases, in particularwhere speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tyre pressure is too high or too low, tyres may exhibit different levels of wear at differ-
ent locations on the tyre tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tyres.
Minimum tyre tread depth for:
R summer tyres: 3 mm
R M+S tyres: 4 mm
For safety reasons, replace the tyres before
the legally prescribed limit for the minimum
tyre tread depth is reached. Selecting, fitting and replacing tyres
G
WARNING
Exceeding the stated tyre load-bearing capa-
city and the approved maximum speed could
lead to tyre damage or the tyre bursting. There is a risk of accident.
Therefore, only use tyre types and sizes
approved for your vehicle model. Observe the Operation
353Wheels and tyres
Z
Page 357 of 405

tyre load rating and speed rating required for
your vehicle.
Pay special attention to country-specific
requirements for tyre approval. These
requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of certain tyre types in certain regions and areas
of operation can be highly beneficial. You can find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
R Only fit tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different
type or make in the event of a flat tyre.
Observe here the "MOExtended tyres (tyres
with run-flat characteristics)" section
(Y page 334).
R Only fit tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 380). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres- sure monitor and on wheels specifically tes-
ted by Mercedes-Benz. Notes on driving with MOExtended tyres with
a flat tyre (Y page 334).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 361). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident. 354
Winter operationWheels and tyres