service MERCEDES-BENZ B-CLASS HATCHBACK 2014 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: B-CLASS HATCHBACK, Model: MERCEDES-BENZ B-CLASS HATCHBACK 2014Pages: 405, PDF Size: 12.24 MB
Page 170 of 405
Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 201) or DISTRONIC
PLUS (Y page 193).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 161). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 342).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
167Driving and parking Z
Page 187 of 405
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle
will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 182).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tyres should always be inflated to the
recommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display. 184
Driving tipsDriving and parking
Page 199 of 405
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you select the Sor Mdrive pro-
gram (Y page 174). Acceleration behind the
vehicle in front or to the set speed is then
noticeably more dynamic. If you have selec-
ted the E(AMG vehicles: C) drive program, the
vehicle accelerates more gently. This setting
is recommended in stop-and-start traffic.
Changing lanes
If you change to the overtaking lane,
DISTRONIC PLUS supports you if:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the respective turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away. For further information on deactivating
DISTRONIC PLUS (Y page 198).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever.
When the HOLD function is activated, the
transmission is shifted automatically to posi- tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
The electric parking brake secures the vehicle
automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
R a system fault occurs
R the power supply is insufficient
If a malfunction in the electric parking brake
occurs, then the transmission may also be
shifted into position Pautomatically. 196
Driving systemsDriving and parking
Page 205 of 405
Activating the HOLD function
X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you activate DISTRONIC PLUS.
R you secure the vehicle using the electric
parking brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving the service brake.
Vehicles with automatic transmission When the HOLD function is activated, the
transmission is shifted automatically to posi-
tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
The electric parking brake secures the vehicle automatically if the HOLD function is activa-
ted, the vehicle is stationary and:
R a system fault occurs
R the power supply is insufficient
Vehicles with manual transmission The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is insufficient
The Brake immediately
Brake immediately message may also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc- tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. 202
Driving systemsDriving and pa
rking
Page 221 of 405
TION ASSIST still detects increasing lapses in
concentration, you will be warned again after
15 minutes at the earliest. This will only hap-
pen if ATTENTION ASSIST still detects typical indicators of fatigue or increasing lapses in
concentration.
If a warning is output in the multifunction dis-
play, a service station search is performed in
COMAND Online. You can select a service
station and navigation to this service station
will then begin. This function can be activated
and deactivated in COMAND Online. Traffic Sign Assist
General notes Traffic Sign Assist displays the maximum
speed permitted and overtaking restrictions
to the driver in the instrument cluster. Driving onto a section of road in the wrong direction
triggers a warning. Traffic Sign Assist detects
traffic signs with camera system :attached
behind the top of the windscreen. The data
and general traffic regulations stored in the
navigation system are also used to determine the current speed limit.
If a traffic sign that is relevant to your vehicleis passed, the display of the speed limits and
overtaking restrictions is updated. The display can also be updated without a
visible traffic sign if:
R the vehicle changes roads (e.g. motorway
exit or slip road)
R a village or town boundary is passed which
is stored in the digital map
R the last traffic sign detected by the camera
has not been repeated
If a sign indicating the end of a restriction
(speed limit or overtaking restriction) is
passed, the sign is displayed for five seconds.
Vehicles with colour multifunction dis-
play: the currently applicable traffic regula-
tion continues to be shown in the assistance
graphic display (Y page 243).
The camera also detects traffic signs with a
restriction indicated by an additional sign
(e.g. in wet conditions).
The traffic signs are only displayed with the
restrictions if:
R the regulation must be observed with the
restriction, or
R Traffic Sign Assist is unable to determine
whether the restriction applies
If Traffic Sign Assist is unable to determine a
maximum permitted speed from any of the
available sources, no speed limit is displayed
in the instrument cluster either. Traffic Sign Assist is not available in all coun-
tries. In vehicles with a colour multifunction
display, display :is shown in the multifunc-
tion display. 218
Driving systemsDriving and parking
Page 244 of 405
You will see one of the following display mes-
sages in the multifunction display:
R Telephone ready
Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone No service
Telephone No service: there is no net-
work available or the mobile phone is
searching for a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R from any Mercedes-Benz Service Centre
R on the Internet at http://
www.mercedes-benz.com/connect
Accepting a call X
Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the Tel Tel
menu, a display message appears in the mul- tifunction display.
You can accept a call at any time, even if you
are not in the Tel Telmenu.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel
Telmenu. Dialling an entry from the phone book X
Press the =or; button on the steer-
ing wheel to select the Tel Telmenu.
X Press the 9,:ora button to
switch to the phone book.
X Authorise access to the phone book on the
phone.
X Press the 9or: button to select the
desired name.
or
X To begin rapid scrolling: press and hold
the 9 or: button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialling.
or
X If there is more than one number for a
particular name: press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or
X If you do not want to make the call: press
the ~ or% button.
Redialling The on-board computer saves the last names
or numbers dialled in the redial memory.
X Press the =or; button on the steer-
ing wheel to select the Tel Telmenu.
X Press the 6button to switch to the
redial memory.
X Press the 9or: button to select the
desired name or number. Menus and submenus
241On-board computer and displays Z
Page 248 of 405
the multifunction display in the assistance
graphic shows the ésymbol.
For further information about ATTENTION
ASSIST, see (Y page 216).
Activating/deactivating Blind Spot
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist.
Assist. menu.
X Press the 9or: button to select
Blind Spot Assist
Blind Spot Assist .
X Press the abutton.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
For further information about Blind Spot
Assist, see (Y page 221).
Activating/deactivating Lane Keeping
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. Assist.menu.
X Press the 9or: button to select
Lane Keeping Assist
Lane Keeping Assist .
X Press the abutton.
The current selection is displayed.
X Press ato confirm.
X Press the :or9 button to set Off
Off ,
Standard
Standard orAdaptive
Adaptive.
X Press the abutton to save the setting.
Vehicles with a black and white multifunc-
tion display: when Lane Keeping Assist is
activated, the multifunction display in the
status overview shows the Ãsymbol.
Vehicles with a colour multifunction dis-
play: when Lane Keeping Assist is activa-
ted, the multifunction display shows the
lane markings as bright lines in the assis-
tance graphic.
For further information about Lane Keeping
Assist, see (Y page 223). Service menu
Depending on the equipment fitted in the
vehicle, you have the following options in the
Serv.
Serv. menu:
R Calling up display messages in the mes-
sage memory (Y page 251)
R Restarting the tyre pressure loss warning
system (Y page 358)
R Checking the tyre pressure electronically
(Y page 358)
R Calling up the service due date
(Y page 323) Settings menu
Introduction Depending on the equipment fitted in the
vehicle, In the
Settings Settingsmenu you have the
following options:
R Changing the instrument cluster settings
R Changing the vehicle settings
R Changing the heating settings
R Changing the convenience settings
R Restoring the factory settings Menus and submenus
245On-board computer and displays Z
Page 249 of 405
Instrument cluster
Unit of measurement for distance
The
Display unit Speed-/odometer:
Display unit Speed-/odometer:
function allows you to choose whether cer-
tain displays appear in kilometres or miles in
the multifunction display.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Instrument cluster
Instrument cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer
Display unit Speed-/odometer func-
tion.
You will see the selected setting: km
km or
miles
miles.
X Press the abutton to save the setting.
The selected unit of measurement for dis-
tance applies to:
R digital speedometer in the Trip Tripmenu
R total distance recorder and the trip meter
R trip computer
R current fuel consumption and approximate
range
R navigation instructions in the Navi
Navi menu
R Cruise control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Switching the additional speedometer
on/off
United Kingdom: this function is unavailable.
The Dig.
Dig. speedo speedo [km/h]
[km/h]orDig.
Dig. speedo
speedo
[mph]
[mph] function allows you to choose whether
the multifunction display in the status area
shows the speed in km/h
km/h or inmph mphinstead of
the outside temperature.
X Press the =or; button on the steer-
ing wheel to select the Settings
Settingsmenu.
X Press the :or9 button to select the
Instrument cluster
Instrument cluster submenu.
X Press ato confirm. X
Press the :or9 button to select the
Dig. speedo [mph]:
Dig. speedo [mph]: orDig. speedo
Dig. speedo
[km/h]:
[km/h]: function.
You will see the selected setting: on
onoroff
off .
X Press the abutton to save the setting.
Selecting the permanent display function
United Kingdom: this function is unavailable.
You can determine whether the multifunction
display permanently shows the outside tem-
perature or the speed in mph.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Instrument cluster
Instrument cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Permanent display:
Permanent display: function.
You will see the selected setting: outside
outside
temperature
temperature orDig. speedo [mph]
Dig. speedo [mph].
X Press the abutton to save the setting.
Lights Switching the daytime driving lights
on/off
The
Daytime driving lights
Daytime driving lights function can
only be switched on with the engine turned
off.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Lights
Lights submenu.
X Press ato confirm.
X Press the :or9 button to select the
Daytime driving lights
Daytime driving lights function.
Vehicles with black and white multifunction
display: you will see the selected setting: on
on
or off
off .
Vehicles with colour multifunction display:
if the Daytime driving lights Daytime driving lights function
has been switched on, the cone of light and the W symbol in the multifunction dis-
play are shown in orange.
X Press the abutton to save the setting. 246
Menus and submenusOn-board computer and displays
Page 254 of 405
Display messages
Introduction
General notes Display messages appear in the multifunction display.
Display messages with graphic symbols are simplified in the Owner's Manual and may differ
from the symbols in the multifunction display.
Please respond in accordance with the display messages and follow the additional notes in this Owner's Manual.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, these display messages are deleted as well.
When you stop and park the vehicle, please observe the notes on:
R HOLD function (Y page 201)
R Parking (Y page 181)
Hides display messages X
Press the aor% button on the steering wheel to hide the display message.
The display message is hidden.
The multifunction display shows high-priority display messages in red. Some high-priority dis-
play messages cannot be hidden.
The multifunction display shows these messages continuously until the causes for the mes-
sages have been remedied.
Message memory The on-board computer saves certain display messages in the
message memory. You can call
up the display messages:
X Press the =or; button on the steering wheel to select the Service
Service menu.
If there are display messages, the multifunction display shows 2 messages
2 messages, for example.
X Press the 9or: button to select the entry, e.g. 2 messages
2 messages.
X Press ato confirm.
X Press the 9or: button to scroll through the display messages. Display
messages
251On-board computer and displays Z
Page 317 of 405
Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communications
equipment in the vehicle.
If it is permitted by law to operate communi-
cations equipment while the vehicle is in
motion, you may only do so if the traffic sit-
uation permits. You may otherwise be dis-
tracted from the traffic conditions, cause an
accident and injure yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus- sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R that mutual interference between the vehi-
cle electronics and mobile phones is mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 384). General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones, mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Using a mobile phone To connect a mobile phone to the exterior
aerial and charge it, insert it into the mobile
phone bracket.
X Open the telephone compartment
(Y page 300).
X Place the mobile phone bracket into the
pre-installed fitting; see the separate instal-
lation instructions for the mobile phone fit-
ting.
X Insert the mobile phone into the mobile
phone bracket; see the separate installa-
tion instructions for the mobile phone fit-
ting.
i The mobile phone can also be operated
without being in the bracket. However, the charging function and aerial function are
not available.
In order to use Bluetooth ®
(SAP profile) on
your telephone module, you must first insert
the telephone module into the pre-installed
fitting. This connects it to the exterior aerial.
If you wish to charge the mobile phone, then
you must connect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in
the Digital Owner's Manual. 314
FeaturesStowing and features