service MERCEDES-BENZ B-CLASS HATCHBACK 2014 User Guide

trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for.
If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con- tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel- evant conditions of Directive 1999/5/EC.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-fied according to the currently valid version of
Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may
affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a Introduction
23 Z

depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. 24
Introduction

QR code for rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res- cue card contains, in a compact form, the
most important information about your vehi-
cle, e.g. the routing of the electric cables.
You can find more information under https:// portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
It is read by employees of the service network (including manufacturers) using special diag-
nostic testers. More detailed information is
obtained from it, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, under consultation with an authorised
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case of an emergency. Introduction
25 Z

See "Children in the vehicle" for further infor-
mation on children travelling in the vehicle as
well as on child restraint systems
(Y page 57). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact a Mercedes-Benz Service Centre for
details. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. PASSENGER AIRBAG indicator lamp
PASSENGER AIR BAG OFF indicator lamp
:
and PASSENGER AIR BAG ON indicator
lamp ;are part of the automatic deactiva-
tion system of the front-passenger front air-
bag.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident. Occupant safety
41Safety Z

tion in "Child restraint systems on the front-
passenger seat" (Y page 64) and in "Suit-
able positioning of the child restraint sys-
tem" (Y page 66). Alternatively, you can
fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi- cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger seat as far back as possible. Alterna-
tively, a person with a small build can sit
on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure to observe the notes on "Children in the Vehi-
cle" (Y page 57).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec- essary repair work carried out at a Mercedes-
Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by
Mercedes-Benz in combination with the auto- matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front- 52
Occupant safetySafety

securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a
load in an accident. Have the child restraint
securing systems checked in a qualified spe-
cialist workshop before fitting a child restraint
system again.
The securing systems of child restraint sys-
tems are: R the seat belt system
R the ISOFIX securing rings
R the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe
the information on "Child restraint systems
on the front-passenger seat" (Y page 64).
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems
recommended by Mercedes-Benz. You can obtain information about this at any
Mercedes-Benz Service Centre. ISOFIX child seat securing system
G
WARNING
ISOFIX child restraint systems do not offer
sufficient protective effect for children whose weight is greater than 22 kg who are securedusing the safety belt integrated in the child
restraint system. The child could, for example,not be restrained correctly in the event of an
accident. This poses an increased risk of
injury or even fatal injury.
If the child weighs more than 22 kg, only use
ISOFIX child restraint systems with which the child is also secured with the vehicle seat belt. Also secure the child restraint system with the
Top Tether belt, if available.
When fitting a child restraint system, be sure to observe the manufacturer's installation and operating instructions and the instruc-
tions for correct use of the child restraint sys-
tem (Y page 66).
Before every trip, make sure that the ISOFIX
child restraint system is engaged correctly in both ISOFIX securing rings.
! When fitting the child restraint system,
make sure that the seat belt for the centre seat does not get trapped. Otherwise, the
seat belt could be damaged. :
ISOFIX securing rings
X Install the ISOFIX child restraint system on
both ISOFIX securing rings :.
ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. ISOFIX securing rings :for
two ISOFIX child restraint systems are fitted
on the left and right of the rear seats.
Secure child restraint systems without an
ISOFIX child seat securing system using the
seat belts in the vehicle. When fitting a child
restraint system, be sure to observe the man-
ufacturer's installation and operating instruc-
tions and the instructions for correct use of
the child restraint system (Y page 66). Top Tether
Introduction Top Tether provides an additional connection
between the child restraint system secured
with ISOFIX and the vehicle. It helps reduce
the risk of injury even further. If the child Children in the vehicle
59Safety Z

Weight category Size category Equipment Rear seat,
left/right C ISO/R3
IL
3 I
9 kg to 18 kg
between approximately
9 months and 4 years D ISO/R2 IL
C ISO/R3
IL
3 B ISO/F2 IUF
B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the roof or have load applied to it by the head
restraints. Adjust the head restraint position accordingly. Also observe the child restraint
system manufacturer's installation instructions. Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat"
(Y page 64) and in "Suitable positioning of the child restraint system" (Y page 66).
You can obtain further information about the correct child restraint system from any
Mercedes-Benz Service Centre.
Recommended child restraint systems for attaching with the vehicle seat belt Weight category Manufac-
turer Type Approval num-
ber (E1 ...) Order number
(A 000 ...) 4 Category 0: up to
10 kg
up to approx-
imately 6 months Britax Römer BABY SAFE
plus II 04 301146 970 20 00
Category 0+: up to
13 kg
up to approx-
imately
15 months Britax Römer BABY SAFE
plus II 04 301146 970 20 00
3
If you are using a child restraint system of size category C (ISO/R3), make sure that the front seat backrest
does not rest against the child restraint system.
4 Colour code 9H95. 70
Children in the vehicleSafety

R
a vehicle travelling in front on a different
line
R new vehicles or after a service on the COL-
LISION PREVENTION ASSIST PLUS system
Please observe the information in the sec-
tion on running-in the vehicle
(Y page 158).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Distance warning function Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 73).G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation; do not rely on the distance warning
function alone. Function
X To activate/deactivate: activate or deac-
tivate the distance warning function in the
on-board computer (Y page 244).
Vehicles with a black and white multi-
function display: when the distance warning
function is activated, the Äsymbol
appears in the status overview in the multi-
function display.
Vehicles with a colour multifunction dis-
play: when the distance warning function is
deactivated, the æsymbol appears in the
assistance graphics in the multifunction dis-
play.
The distance warning function can help you to
minimise the risk of a collision with the vehi-
cle in front or reduce the effects of such a
collision. If the distance warning function
detects that there is a risk of a collision, you
will be warned visually and acoustically.
The distance warning function issues a warn- ing at speeds:
R of approximately 30 km/h or more, if, over
several seconds, the distance maintained
to the vehicle travelling in front is insuffi-
cient. The ·distance warning lamp
then lights up in the instrument cluster.
R of approximately 7 km/h or more, if you
rapidly approach a vehicle in front. An inter-
mittent warning tone will then sound and
the · distance warning lamp will light
up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause the system to display a
warning.
With the help of the radar sensor system, the distance warning function can detect obsta-
cles that are in the path of your vehicle for an
extended period of time. Driving safety systems
75Safety Z

Manual interior lighting control
X
To switch the front interior lighting on:
set the switch to the cposition.
X To switch off the interior lighting: set the
switch to the |position or (if the door is
closed) to the centre position.
X To switch the rear interior lighting on/
off: press the ubutton.
X To switch the reading lamps on/off:
press the pbutton. Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X Lock and then unlock the vehicle using the
key. Replacing bulbs
Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only fit spare bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protect bulbs from moisture during opera-
tion. Do not allow bulbs to come into contact
with liquids.
Replace only the bulbs listed (Y page 128).
Have the bulbs that you cannot replace your- self replaced at a qualified specialist work-
shop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure that these function correctly at all times.
Have the headlamp setting checked regularly.
Vehicles with LED headlamps: the light
clusters of your vehicle are equipped with
LED light bulbs. Do not replace the bulbs
yourself. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Overview of bulb replacement – bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend. 128
Replacing bulbsLights and windscreen wipers

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Overview of climate control systems
General notes
Observe the settings recommended on the
following pages. The windows could other-
wise mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the windscreen demisting func-
tion briefly, if required
The air-conditioning system/
THERMOTRONIC automatic climate control
regulates the temperature and the humidity
of the vehicle interior and filters undesirable
substances from the air.
The air-conditioning system/
THERMOTRONIC automatic climate control
can only be operated when the engine is run-
ning. Optimum operation is only achieved
with the side windows and panorama sliding
sunroof closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 149).
Always keep the ventilation flaps behind the
side panelling clear (Y page 131). Otherwise
the vehicle will not be ventilated correctly. i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 99). This
will speed up the cooling process and the
desired interior temperature will be
reached more quickly.
i The integrated filter filters out most par-
ticles of dust and soot and completely fil-
ters out pollen. With THERMOTRONIC auto- matic climate control, gaseous pollutants
and odours will also be reduced. A clogged
filter reduces the amount of air supplied to
the vehicle interior. For this reason, you
should always observe the interval for
replacing the filter, which is specified in the Service Booklet. As this depends on envi-
ronmental conditions, e.g. heavy air pollu-
tion, the interval may be shorter than statedin the Service Booklet.
i Under certain environmental conditions,
the residual heat function may be activated
automatically an hour after the key has
been removed in order to dry the automatic climate control. The vehicle is then ventila-
ted for 30 minutes. 138
Overview of climate control systemsClimate control