key MERCEDES-BENZ B-CLASS HATCHBACK 2015 Manual PDF

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Replace the battery (Y page 75).Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the drive system is switched off, you can no longer lock the vehicle
centrally or start the drive system.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Locate the key. There is interference from a strong source of radio waves, and as a
result the key is not detected while the drive system is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Insert the key into the ignition lock and bring into key mode. Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The key is continually undetected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warning
tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems perform a self test when the ignition is switched on. Some warning and indicator
lamps may temporarily switch on or flash during the test. This behaviour is nothing to be concerned about.
The warning and indicator lamps will alert you to a malfunction if they switch on or flash after the
drive system is started or while driving. Wa
rning and indi cator lamps in the instrument cluster
213On-board computer and displays Z

Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in the
direction of arrow ?until it audibly releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above into
the holder and press down until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit. X
Turn the key to position 2in the ignition lock
(Y page 126).
X Vehicles with a stowage compartment
cover:
press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 126).
The sockets can be used for accessories with a
maximum draw of 180 W(15 A). Accessories
include such items as mobile phone chargers.
If the sockets are used for a very long time the
battery may discharge.
An emergency cut-off ensures that the on-board voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut.
Socket in the front centre console Features
235Stowing and fea tures Z

If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an
exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 280).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones to
COMAND Online/Audio 20 can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket. X
Open the telephone compartment
(Y page 226).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc- tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 181).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Features
237Stowing and features Z

X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap between the bonnet and
the radiator trim and press bonnet catch
lever ;to the left.
X Raise the bonnet. X
Pull support strut ?out of bracket A.
X Lift up support strut ?and insert it into yel-
low retaining clip =.
Closing the bonnet X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it into
bracket Auntil it engages.
X Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it
with a little more force. Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked and
corrected when the engine has cooled down
(coolant temperature under 40 †). Checking
the coolant level when the coolant tempera-
ture is over 40 † can lead to damage to the
engine or engine cooling system. X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the drive system has
cooled down.
X Turn the key to position 2in the ignition lock
(Y page 126).
X Check the coolant temperature display in the
instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0in the ignition lock
(Y page 126).
X Slowly turn cap :anti-clockwise to allow
excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.240
Engine compartmentMaintenance and care

X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-pres-
sure cleaner. X
Make sure that the vehicle is stationary and
that the key is in position 2in the ignition lock.
X To clean the reversing camera: use clean
water and a soft cloth to clean camera
lens :. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfaces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again. 246
CareMaintenance and care

fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Information on changing and fitting a wheel
(Y page 273).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 145).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the drive system.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (Y page 126).
X Make sure that the passengers are not endan-
gered as they do so. Make sure that no one is
near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 248). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi- cle even if there is a total loss of pressure in one
or more tyres. The affected tyre must not show
any clearly visible damage.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the tyre wall. You will find this marking next to the tyre size designation, the load-bearing capacity and
the speed index.
MOExtended tyres may only be used in conjunc-
tion with an activated tyre pressure monitor.
If a pressure loss warning message appears
in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 209)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/ manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is
counted from the moment the tyre pressure loss warning appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, observe the fol-
lowing specifications for your vehicle's tyres:
R size
R type and
R the "MOExtended" mark.
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre may
be used as a temporary measure. Make sure
that you use the proper size and type (summer
or winter tyre).
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop. 250
Flat tyreBreakdown assistance

X
Affix part :of the TIREFIT sticker to the
instrument cluster within the driver's field of
vision.
X Affix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tyre. X
Remove filler hose Band connector =from
the bottom section of tyre inflation compres- sor housing ;.
X Slide the yellow filler hose connector into the
mounting on yellow cap Aof tyre sealant
bottle :until the connector engages.
X With the sealing rings in front, slide yellow cap
A of tyre sealant bottle :into the holder of
tyre inflation compressor ;.
Yellow cap Aand both hooks must engage. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Insert plug =into a 12 V socket in your vehi-
cle.
Observe the notes on sockets (Y page 235).
X Turn the key to position 1in the ignition lock
(Y page 126).
X Press on and off switch ?on the tyre inflation
compressor to ON.
The tyre inflation compressor is switched on.
The tyre is inflated. First, tyre sealant is pumped into the tyre. The
pressure may briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of ten minutes. The tyre should
then have attained a pressure of at least
200 kPa (2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has
been attained after five minutes, see "Tyre pres-
sure reached" (Y page 253).
If a tyre pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after five minutes, see "Tyre
pressure not reached" (Y page 252).
If tyre sealant leaks out, make sure you clean the affected area as quickly as possible. It is pref-
erable to use clear water.
If you get tyre sealant on your clothing, have it
cleaned as soon as possible with perchloroethy-
lene.
Tyre pressure not reached If a tyre pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Very slowly drive forwards or reverse approx-
imately 10 m.
X Pump up the tyre again.
After a maximum of ten minutes, the tyre
pressure must be at least 200 kPa (2.0 ba r/
29 psi). G
WA
RNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. 252
Flat tyreBreakdown assistance

G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist work- shop for more information.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with the skin, eyes or clothing.
Wear suitable protective clothing, in
particular gloves, an apron and a
face mask.
Immediately rinse acid splashes off
with clean water. Consult a doctor if
necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.In such cases, have the battery disconnected ata qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. For more information,
please contact a qualified specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a lengthy period. Consult a qualified specialist workshop
if you wish to leave your vehicle parked up for a
long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers. The
vehicle will then use very little energy, thus con- serving battery power.
If the power supply has been interrupted, e.g. if the battery was discharged, you will have to:
R set the clock via Audio 20 or COMAND Online
(see separate operating instructions)
R reset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once (Y page 94). Batteries
255Breakdown assistance Z

Recovery
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the ignition is switched off
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
When your vehicle is towed, you may require
considerably more effort to steer and brake.
There is a risk of an accident.
In such cases use a rigid towing bar. Before
towing away, make sure the steering moves
freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 281). !
When COLLISION PREVENTION ASSIST
PLUS or the HOLD function is activated, the
vehicle brakes automatically in certain situa-
tions. To avoid damage to the vehicle, deac-
tivate these systems in the following or simi-
lar situations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This makes other road users
aware that a vehicle is being towed.
R only secure the tow rope to the towing eye.
R observe the brake lamps of the towing vehi-
cle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button. The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front- 260
RecoveryBreakdown assistance