tow MERCEDES-BENZ C-CLASS 2002 User Guide

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Tele Aid
Te ch n i c a l
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Instruments
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Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button . Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals). A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.
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Manual transmission
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Wa r n i n g !
For vehicles equipped with a manual transmission,
getting out of your vehicle with the gearshift lever
not engaged in 1st or reverse gear and parking
brake engaged is dangerous.
Also, when parked on an incline, an engaged 1st or
reverse gear alone may not prevent your vehicle
from moving, possibly hitting people or objects.Always set the parking brake in addition to
engaging 1st or reverse gear, see page 256 for
parking brake. When parked on an incline, also turn front wheel
towards the road curb.When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Children could move
the gearshift lever, which could result in an
accident or serious injury.
Wa r n i n g !
On slippery road surfaces as well as high engine
speeds, never downshift in order to obtain braking
action. This could result in drive wheel slip and
reduced vehicle control. Your vehicle’s ABS will not
prevent this type of loss of control.
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Automatic transmission
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Instruments
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Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Maneuvering
To maneuver in tight areas, e.g. when pulling into a
parking space, control the vehicle speed by gradually
releasing the brakes. Accelerate gently and never
abruptly step on the accelerator.
To rock a vehicle out of soft ground (mud or snow),
alternately shift from forward to reverse, while applying
slight partial throttle. Rocking a vehicle free in this manner may cause the
ABS or traction system malfunction indicator lamp to
come on. Turn off and restart the engine to clear the
malfunction indication.
Wa r n i n g !
Getting out of your vehicle with the selector lever
not fully engaged in position “P” is dangerous.
Also, when parked on an incline, position “P” alone
may not prevent your vehicle from moving,
possibly hitting people or objects.Always set the parking brake in addition to shifting
to position “P”, see page 256 for parking brake. When parked on an incline, also turn front wheel
towards the road curb.When leaving the vehicle always remove the key
from the steering lock, and lock the vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Children could move
the selector lever from position“P”, which could
result in an accident or serious injury.
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Automatic transmission
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
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Park position
The park position is to be used when parking the
vehicle. Engage only with the vehicle stopped.
The park position is not intended to serve as a
brake when the vehicle is parked. Rather, the
driver should always use the parking brake in
addition to placing the selector lever in park to
secure the vehicle.
Note:
The electronic key can only be removed from the
starter switch with the selector lever in
position “P”. With the electronic key removed, the
selector lever is locked in position “P”.
Reverse gear
Shift to reverse gear only with the vehicle
stopped.
Dependent on the program mode selector switch
position “S” or “W” the maximum speed in the
reverse gear is different. However, it is not
possible to change the program mode while in
reverse. Neutral
No power is transmitted from the engine to the
drive axle. When the brakes are released, the
vehicle can be moved freely (pushed or towed). Do
not engage “N” while driving except to coast
when the vehicle is in danger of skidding (e.g. on
icy roads, see page 264 for winter driving
instructions).
Important!
Coasting the vehicle, or driving for any other
reason with selector lever in “N” can result in
transmission damage that is not covered by the
Mercedes-Benz Limited Warranty.
The transmission automatically upshifts through
5th gear. Position “D” provides optimum driving
characteristics under all normal operating
conditions.
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260
Driving instructions
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Parking Important! It is advisable to set the parking brake whenever
parking or leaving the vehicle. In addition, move
selector lever to position “P” (manual transmission: first
or reverse gear). When parking on hills, always set the
parking brake.
Wa r n i n g !
To reduce the risk of personal injury as a result of
vehicle movement, before
turning off the engine
and leaving the vehicle always:
1. Keep right foot on service brake pedal.
2. Firmly depress parking brake pedal.
3. Move the selector lever to position “P” (manual transmission: first or reverse gear).
4. Slowly release service brake pedal.
5. Turn front wheels towards the road curb.
6. Turn the electronic key to starter switch position 0 and remove.
7. Take the electronic key and lock vehicle when leaving.
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Driving instructions
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Tires
Tread wear indicators (TWI) are required by law. These
indicators are located in six places on the tread
circumference and become visible at a tread depth of
approximately
1/16 in (1.5 mm), at which point the tire is
considered worn and should be replaced.
The tread wear indicator appears as a solid band across
the tread.
Wa r n i n g !
If you feel a sudden significant vibration or ride
disturbance, or you suspect that possible damage to
your vehicle has occurred, you should turn on the
hazard warning flashers, carefully slow down, and
drive with caution to an area which is a safe
distance from the roadway.Inspect the tires and under the vehicle for possible
damage. If the vehicle or tires appear unsafe, have
it towed to the nearest Mercedes-Benz Center or
tire dealer for repairs.
Wa r n i n g !
Do not allow your tires to wear down too far. As
tread depth approaches
1/16 in (1.5 mm), the
adhesion properties on a wet road are sharply
reduced.
Depending upon the weather and / or road surface
(conditions), the tire traction varies widely.
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Driving systems
Te ch n i c a l
data
Instruments
and controls Operation
DrivingInstrument
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Electronic stability program (ESP)
The ESP enhances directional control and reduces
driving wheel spin of the vehicle under various driving
conditions.
Over/understeering of the vehicle is counteracted by
applying brakes to the appropriate wheel to create a
countervailing vehicle movement. Engine torque is also
limited. The ESP warning lamp, located in the
speedometer dial, starts to flash when ESP is in
operation. Important!
If the ESP warning lamp
v flashes:
• During take-off apply as little throttle as possible.
• While driving ease up on the accelerator.
• Adapt your speed and driving to the prevailing road
conditions.
• Do not switch off the ESP.
Caution!
If the vehicle is towed with the front axle raised (see
page 341, “Towing the vehicle”), the engine must be
shut off (electronic key in starter switch position 0 or 1).
Otherwise, the ESP will immediately be engaged and
will apply the rear wheel brakes.
Wa r n i n g !
ESP cannot prevent the natural laws of physics
from acting on the vehicle, nor can it increase the
traction afforded. The ESP cannot prevent
accidents, including those resulting from excessive
speed in turns, or aquaplaning. Only a safe,
attentive, and skillful driver can prevent accidents.
The capabilities of an ESP equipped vehicle must
never be exploited in a reckless or dangerous
manner which could jeopardize the user’s safety or
the safety of others.
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Contents - Practical hints
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints
Car care Index
Practical hintsFirst aid kit...................................... 310
Stowing things in the vehicle ...... 311
Fuses ................................................ 311
Hood ................................................. 315
Automatic transmission
fluid level ................................... 317
Adding engine oil........................... 318
Coolant level ................................... 319 Adding coolant............................ 319
Windshield and headlamp washer system ........................... 320
Spare wheel, storage compartment.............................. 321 Vehicle tools and air pump .......... 322
Vehicle jack .................................... 323
Wheels ............................................ 324
Tire replacement........................ 324
Rotating wheels ......................... 325
Spare wheel .................................... 326
Changing wheels ........................... 327
Inflating the collapsible
spare tire ..................................... 333
Storing spare wheel in
wheel well ................................... 334
Tire inflation pressure ................. 335
Battery............................................. 336
Jump starting.................................. 338 Towing the vehicle......................... 341
Transmission selector lever,
manually unlocking ................... 344
Exterior lamps ................................ 345
Replacing bulbs .......................... 345
Changing batteries in the electronic main key .................. 351
Synchronizing remote
control .......................................... 353
Emergency engine shut-down ..... 353
Fuel filler flap, manual release ... 354
Replacing wiper blade insert ....... 356
Roof rack ......................................... 357
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Fuses
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints
Car care Index
Stowing things in the vehicle Fuses
Most of your vehicle’s electrical components are fused
with safety fuses. With the exception of the brake lights,
all individual lighting system components are
electronically fused. Before replacing a blown safety
fuse, determine the cause of the short circuit. Always
observe amperage and color of fuse.
The circuit for components is protected by a cycled
circuit breaker interrupted if too much current is being
drawn. The circuit closes automatically after a short
time; the circuit is broken again if the malfunction
reoccurs.
Always use a new fuse for replacement. Never attempt to
repair or bridge a blown fuse.
A fuse chart is located in fuse box (1).
A special fuse puller is located in the auxiliary fuse box
in the trunk, see page 314.
Wa r n i n g !
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Do not place anything on the shelf
below the rear window.
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Fuses
Te ch n i c a l
data
Instruments
and controls Operation Driving
Instrument
cluster display Practical hints
Car care Index
Fuse box in the passenger compartment
1 Fuse box in passenger compartment
To gain access to fuse box, pull cover away from fuse
box (arrow) and remove rearward. Fuse box in engine compartment
2 Cover
3 Screw
4 Retainer
To remove cover:
Twist screws (3) 90
0 counterclockwise. Pull up cover (2),
slide out retainer (4) and remove it by pulling cover
towards front.
Install in reverse order.
P54.15-2281-26
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