Control MERCEDES-BENZ C-Class 2008 W204 Comand Manual

177 Voice Control
Overview
The voice control confirms important com-
mands to you and gives you instructions in
the event of incorrect entries.
Command types
Voice control distinguishes between the
following types of command:

Global commands:
These are commands which can be
called up at any time (e.g. help or
phone commands).

Local commands:
These are commands which are only
available for the active application (e.g.
“Enter destination” during navigation).
Active application
The local commands refer to the applica-
tion currently shown on the display and to
the audio source you are currently listen-
ing to.
For example, if you are listening to the ra-
dio while the navigation application is ac-
tive on the display, you can operate both
applications using voice control.To operate a different function using voice
control, you must first switch to that appli-
cation using the corresponding command.
Operation using the multi-function
steering wheel
i You can cancel the dialog with voice control
at any time.
Voice control is operational around half a
minute after COMAND is switched on.
Starting the dialog
Switch on the ignition (see the vehicle
Owner's Manual).
Press the ! button.
An acoustic signal confirms that the di-
alog has been started.
Give a command.
Interrupting the dialog
If a list appears on the display, you can use
the “Pause” command to interrupt the dia-
log. You can then select an entry using the
COMAND controller.
To resume the dialog with voice control,
press the ! button on the multifunction
steering wheel.
1!Activates voice control
2LCancels voice control
3ç Decreases the volume
æ Increases the volume
oMute

178 Voice Control
Overview
Canceling the dialog
Press the L button.
or
Say the command “Cancel” (except
when creating and storing voice tags,
navigation entries or during individual-
ization).
or
Press any button on COMAND.
Adjusting the volume
Start the dialog.
Give a command, e.g. “Help”.
Press the æ or ç button.
The volume increases or decreases
during voice output.
or
Set the volume for the voice output on
the volume control for COMAND.
Display messages
The audible help function can be supple-
mented by visual help on the display
(
page 167). If the help function is
switched on, the most important com-
mands that are currently possible appear
in the display when you start the dialog.
In the address book and navigation sys-
tem, a selection list is shown in the display
if voice control requires additional informa-
tion from you.
1Display
Entering numbers

Digits from “zero” to “nine” are permit-
ted.

Say the phone number in groups of
three to five digits.
Spell

The letters of the alphabet and the
numbers 0 - 9 are permitted.

Say the letters in groups of five to sev-
en letters.

Say each individual letter clearly.
i Using individualization, you can fine-tune
voice control to your own voice and thus improve
voice recognition. The process of individualiza-
tion is described in chapter “System Settings”
(
page 167).
i If you use individualization, it may impair
recognition of other users. Switch off individual-
ization if it makes recognition of other users
worse.

179 Voice Control
Phone operation
You can use voice control to:

place a call by using your voice to input
a phone number

store names and numbers in the ad-
dress book

dial a number from the address book

listen to the phone book

retrieve and manage your voice mail
and recorded announcement services

redial
Voice control recognizes whether:

your phone is switched on

your phone is connected via Bluetooth

the car phone is registered with the rel-
evant mobile phone network

it is possible to dial

the PIN has been entered
If it is not possible to dial, voice control is-
sues a message to this effect.
i You can still operate your phone using the
keypad.
Phone operation
G Warning
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the mobile
phone while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the mo-
bile phone only when road, weather and traf-
fic conditions permit. Otherwise, you may
not be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
G Warning
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Operation

180 Voice Control
Phone operation
“Phone”
Use the “Phone” command to select the
phone application. Use this command if
you wish the digits entered to be shown on
the display.
“Help Phone”
Voice control has an extensive help func-
tion. Using the “Help Phone” command,
you can have all the essential commands
for the phone read out (
page 201).
“Enter PIN”
Use the “Enter PIN” command to input the
PIN code (Personal Identification Number)
for your phone. To do this, the phone must
be connected via Bluetooth. When you
have given the command, voice control
prompts you to enter the PIN code.
Say the PIN code in the form of a continu-
ous string of digits or as blocks of digits,
e.g. three to five digits.
Digits 0 to 9 are permitted. Voice control
repeats the digits it recognizes after each
block of digits (with a pause of approxi-mately half a second between each block
of digits) and waits for you to continue
speaking.
Example of dialog:
sEnter PIN
tPlease say the PIN code
sZero one three three
tZero one three three
sOkay
! The card is blocked if you enter the wrong
code three times in a row. Use the PUK (personal
unblocking key) to unblock the card.
You can only enter the unblocking code via
the phone keypad – see the phone operat-
ing instructions.
“Dial number”
You can use the “Dial number” command
to dial a phone number.
The digits 0 - 9 and the word “Plus” are per-
mitted.
“Plus” replaces the international dialing
code, e.g. “00”.
Say the phone number in the form of a con-
tinuous string of digits or as blocks of dig-
its, e.g. three to five digits.Voice control repeats the digits it recogniz-
es after each block of digits (with a pause
of about half a second between each block
of digits) and waits for you to continue
speaking.
Example of dialog:
sDial number
tPlease say the number
sZero one three zero
tZero one three three
sFive zero zero five
tFive zero zero five
sOkay
tDialing number.
i You can also dial the specified number if you
press the s button on the multi-function
steering wheel instead of the concluding com-
mand “Okay”.
Commands

181 Voice Control
Phone operation
“Confirm”
While you are entering a number, you can
use the “Confirm” command to have all the
spoken digits repeated by voice control.
Voice control will then prompt you to con-
tinue with the entry.
Example of dialog:
sDial number
tPlease say the number
sZero one three zero
tZero one three zero
sConfirm
tZero one three zero. Please contin-
ue
sFive zero zero five
tFive zero zero five
sOkay
tDialing number.“Correction”
While you are entering a number, you can
use the “Correction” command to correct
the block of digits last spoken. When you
input this command, voice control deletes
the last block of digits and repeats the dig-
its input up to this point. Voice control will
then prompt you to continue with the en-
try.
Example of dialog:
sDial number
tPlease say the number
sZero one three zero
tZero one three zero
sFive zero zero five
tFive zero nine five
sCorrection
tZero one three zero. Please contin-
ue
sFive zero zero five
tFive zero zero five
sOkay
tDialing number.“Delete”
While you are entering a number, you can
use the “Delete” command to delete all the
digits which have been entered. After you
have input this command, voice control
prompts you to enter additional digits or
commands.
Example of dialog:
sDial number
tPlease say the number
sZero one three zero
tZero one three zero
sFive zero zero five
tFive zero zero five
sDelete
tNumber deleted, please say the
number again:
sZero three seven three
tZero three seven three
sThree nine one
tThree nine one
sOkay
tDialing number.

182 Voice Control
Phone operation
“Save name” (address book)
(
page 192)
“Dial name” (address book)
(
page 192)
“Delete name” (address book)
(
page 193)
“Find name” (address book)
(
page 193)
“List phone book” and dialing a phone
number
You can use the “List phone book” com-
mand to listen to all entries in the phone
book in which a phone number is also
stored and, if required, select an entry.
Example of dialog:
sList phone book
The system reads out all the ad-
dress book entries with phone num-
bers.
To select a name and number: press
the ! button at the selected entry.If there is more than one phone number
for an entry, voice control queries this.
tDo you want to make a work call or
a home call?
sHome call
To cancel the dialog: press the L
button.
The system confirms by responding
“Cancel”.
You have cancelled the dialog.
“Redial”
You can use the “Redial” command to redi-
al the number most recently called.
Managing announcement services or
voice mail
You can also use voice control to manage
your voice mail or recorded announcement
services.
Controls
Press the ! button while a phone
call is in progress.
An acoustic signal confirms that the
system is activated.
Say the required digits (“zero” to
“nine”).
or
Say the required words “Star” or
“Hash”.
Say the concluding command “Okay”.
The system dials the number entered.

183 Voice Control
Navigation
Navigation
G Warning
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’ per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
G Warning
During route guidance, you will not receive
information on:

traffic lights

stop and yield signs

parking or stopping zones

one-way streets

narrow bridges, or

other traffic regulation data.
You should therefore always strictly observe
traffic regulations while driving. Drive care-
fully and always obey traffic laws and road
signs, even if they contradict navigation sys-
tem instructions.
G Warning
Navigation announcements are intended to
direct you while driving without diverting
your attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your at-
tention from driving and increase your risk
of an accident.
G Warning
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This
could cause a delay in completing your
phone call in a timely manner. This could
distract you in an emergency situation and
cause you to be involved in an accident.

184 Voice Control
Navigation
You can use voice control to:

enter a state

enter a province

enter a city

enter a district (center)

enter a street

enter a house number

enter an entire address

enter a zip code

find address

enter a point of interest

select one of your previous destina-
tions

call up route information

store a destination

display the map

enlarge/reduce the size of the map

listen to the destination memory

start and stop route guidance

switch the guidance instructions on
and off
To select the navigation application
press the ! button on the multi-
function steering wheel.
Give the “Navigation” command.
Press the ! button.
Give one of the navigation commands
explained below.
You cannot start the route guidance until
all the necessary address data has been
entered.
“Help navigation”/“Help”
Using the “Help navigation” command, you
can have all the essential commands for
the navigation system read out.
i If voice control fails to recognize your entry,
it is advisable to spell the name of the town and
street. Spell names of towns and streets when
abroad.
The system guides you completely through
the dialog to route guidance. As soon as a
valid address is entered (at least the town),
you can use the “Start route guidance”
command to start the route guidance.
“Enter state”/“Enter province”
You can use the “Enter state”/“Enter pro-
vince” command to change the state or
province setting of the navigation system.
Example of dialog:
sEnter state
tPlease enter the name of the state.
uThe system shows a numbered list
of possible state names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
Operation
Commands
Entering an address

185 Voice Control
Navigation
“Enter destination”
You can use the “Enter destination” com-
mand to enter a complete address.
The system guides you through the whole
dialog. As soon as a valid address is en-
tered (at least the town), you can use the
“Start route guidance” command to start
the route guidance.
Example of dialog:
sEnter destination
tDo you want to enter street first or
town first?
sTown
tPlease say the name of the town
sAlbany
tLoading list of towns
uThe system shows a numbered list
of possible city names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
tWould you like to enter a street?sYes
tPlease say the name of the street
sPark Avenue
tLoading list of streets
uThe system shows a numbered list
of possible street names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
tWould you like to enter a house
number?
s No
tWould you like to start route guid-
ance?
sYes
t Starting route guidance
The system stores the selected destination
and starts route guidance.
If you give one of the following commands,
the system guides you through the dialog
to route guidance.“Enter town”
You can use the “Enter town” command to
enter any town in the state or province that
is currently selected.
i If the city you require does not appear in the
list or the system fails to recognize the name of
the town, it can be entered by using the “Spell
town” command.
i You can use the “Next page” or “Previous
page” commands to scroll through the list. You
can use the “Correction” command to enter the
name of the town again.

186 Voice Control
Navigation
Example of dialog:
sEnter town
tPlease say the name of the town
sAlbany
tLoading list of towns
uThe system shows a numbered list
of possible town names on the dis-
play
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
The town is stored for route guidance.
“Spell town”
Using the “Spell town” command, you can
spell any town. This may be necessary if
certain town or street names are not rec-
ognized.
Say the letters in the form of a continuous
string of letters. In the case of long names,
it is not always necessary to spell the
whole name. Usually only the first five to
seven letters are required. A list of city
names will appear in the display and you
can choose the one you require.Say each individual letter clearly.
It is not easy to avoid confusion of similar-
sounding letters (e.g. D and E).
Example of dialog:
sSpell town
tPlease spell the town
sF-R-E-N-S-
tLoading list of towns
uThe system shows a numbered list
of city names on the display
tPlease select a line number.
sNumber three
tNumber three accepted
The town is stored for route guidance.
i You can use the “Next page” or “Previous
page” commands to scroll through the list. You
can use the “Correction” command to spell the
town again from the beginning.
i Note that the list in the display is sorted ac-
cording to the probability of voice recognition.
“Enter district” (center)
You can use the “Enter district” command
to enter an area in a city which you have
selected previously.
Example of dialog:
sEnter district
tPlease say the name of the district.
sManhattan
uThe system shows a numbered list
of districts in the display if the se-
lected city has more than one dis-
trict.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
The district is stored for route guidance.
“Enter Street”
You can use the “Enter Street” command
to enter the name of any street in the se-
lected city.
i If only a few streets are stored for a selected
town, they will be displayed for selection imme-
diately after you give the “Enter Street” com-
mand.