ata MERCEDES-BENZ C-Class 2011 W204 Service Manual

:Lap;Lap time=Average lap speed?Lap lengthATop speed during lapXPress 9 or : to select a different lap
evaluation.
Navigation menu
Displaying navigation instructions
In the Navi menu, the multifunction display
shows navigation instructions. For more
information, see the separate operating
instructions.
XSwitch on COMAND (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Navi menu.
Route guidance inactive
:Direction of travel;Current roadRoute guidance active
No change of direction announced
:Distance to destination;Distance to next change of direction=Current road?Symbol for "follow the road's course"
Change of direction announced without a
lane recommendation
:Road into which the change of direction
leads;Distance to change of direction and visual
distance display=Symbol for change of direction
When a change of direction has been
announced, you will see visual distance
display ; next to symbol = for the change
of direction. This decreases in size as you
approach the announced change of direction.
Change of direction announced with a
lane recommendation
Lane recommendations are only displayed if
the relevant data is available on the digital
map.
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:Road into which the change of direction
leads;Distance to change of direction and visual
distance display=Lane recommendation?Symbol for change of direction
On multi-lane roads, lane recommendation
= may be shown for the next change of
direction. Lanes may be added during a
change of direction.
Lane recommendation display (example)
:Uninterrupted lane;New lane during a change of direction=Lane recommended for the change of
direction
Other status indicators of the
navigation system
R O : you have reached the destination.
R New Route... or Calculating Route : a
new route is being calculated.
R Off Map or Off Mapped Road : the vehicle
position is outside the area of the digital
map (off-map position).
R No Route : no route could be calculated to
the selected destination.
Audio menu
Selecting a radio station
i SIRIUS XM satellite radio acts like a
normal radio.
For more information on satellite radio
operation, see the separate operating
instructions.
You can only change the waveband and store
new stations using the audio system or
COMAND.
XSwitch on the audio system or COMAND
and select Radio (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Audio menu.:Waveband 20;StationXTo select a stored channel:
briefly press
the 9 or : button.XTo select a channel from the channel
list: press and briefly hold the 9
or : button.XTo select a station using the station
search 21
: press and briefly hold the 9
or : button.
Audio player or audio media operation
Audio data from various audio devices or
media can be played, depending on the
equipment installed in the vehicle.
20 When station ; has been stored, the memory position will also be displayed.
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Display messagesPossible causes/consequences and M Solutions6
Rear Left SRS
Malfunction
Service Required
or
Rear Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Center SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain
Airbag Malfunction
Service RequiredGRisk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The 6 warning lamp also lights up in the
instrument cluster.
XVisit a qualified specialist workshop.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
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ProblemPossible causes/consequences and M Solutionsäå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS and hill start assist are unavailable, due to a
malfunction. ESP ®
will not stabilize the vehicle if it starts to skid
or if a wheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.6
The red SRS warning
lamp is lit while the
engine is running. GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
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?Vanity mirrorAMirror cover
Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into retainer ; and mirror cover
A has been folded up.
Glare from the side
XFold down the sun visor.XPull the sun visor out of retainer ;.XSwing the sun visor to the side.XPull or push the sun visor in the direction of
the arrow.
Roller sunblinds for the rear side
windows
XTo extend: pull the roller sunblind out by
tab : and hook it onto retainers ; at the
top of the window.
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller
mechanism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind
can jump out of the retainers and spring
back suddenly when driving at high speeds,
e.g. when driving on the freeway. This could
damage the inertia reel. Therefore, either
close the side window or retract the roller
sunblind before driving at high speeds.
Rear window roller sunblind (Sedan)
To extend/retract the roller sunblind
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
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Cigarette lighterGWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
Center console, front
XTurn the key to position 2 in the ignition
lock.
XSlide cover : forwards until it engages.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The socket can be used for accessories with
a maximum power consumption of 180 W,
e.g. lamps or chargers for mobile phones.
If you use the socket for long periods when
the engine is switched off, the battery may
discharge.
Dashboard socket
The socket is installed in vehicles with audio
equipment or COMAND.
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XOpen the glove box (Y page 216).XLift up the cover of socket :.
An additional socket is installed in the center
console on vehicles without an ashtray with
cigarette lighter.
XTo open: slide cover : forwards until it
engages.
XLift up the cover of socket ;.XTo close: press cover : briefly at the
front.
The cover moves back.
Socket in the rear compartment
A socket is installed in the center console in
the rear compartment in vehicles with an
ashtray and a cigarette lighter.
XPull cover ; out by its top edge.XLift up the cover of socket :.
115 V socket
GWarning!
The 115V AC socket operates at high voltage.
Use the 115V AC socket in the vehicle with
the same caution and prudence that you
exercise when using power outlets at home.
Keep any fluids away from the 115V AC
socket. Do not clean the socket with fluids or
tapered objects. Keep the 115V AC socket
cover in the closed position, when not in use.
Otherwise, you could suffer an electric shock
and be seriously or even fatally injured.
GWarning!
A device that you connect must have a
suitable plug that complies with U.S.
standards. Never pull on the cable to unplug
a plug from the 115V AC socket. Do not use
a damaged connection cable. The 115V AC
socket may not be connected to another
115V AC power source. Do not use converters
to a grounding plug with the 115V AC socket.
This could cause serious personal injury to
you and/or others.
GWarning!
If the 115V AC socket is damaged or torn out
of the trim, do not use or touch the 115V AC
socket. Using a 115V AC socket that is
damaged or torn out of the trim could cause
serious personal injury to you and/or others.
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phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 27
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button F does not come on during the
system self-test.
R The indicator lamp in Information button
ï does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
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Roadside Assistance call buttonXPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the multifunction display and the audio
system or COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The audio system or COMAND display
shows that an mbrace call is active. You can
switch to the navigation menu by pressing
the NAVI button on COMAND during the
call. Spoken commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
i Sign and Drive services 28
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
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XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The audio system or COMAND display
shows that an mbrace call is active. You can
switch to the navigation menu by pressing
the NAVI button on COMAND during the
call. Spoken commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 29
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
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