brake MERCEDES-BENZ C CLASS 2018 Manual Online

Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
The radar sensor system is malfunctioning .
Possibl ecauses are:
RDirt on sensor s
RHeavy rain or snow
RWhendrivin gon inter-urban roads without traffic or infrastructure,
e.g. in desert-like area s
At least on edrivin gsystem or drivin gsafet ysystem is malfunctioning
or is temporarily unavailable :
RActive Brake Assistwit hcross-traffic function
RActive Brake Assis t
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDistancePilo tDISTRONI Cwit hSteering Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Once th ecaus eof th eproblem is no longer present, th edrivin gand
drive safet ysystems will be available again .The display message dis-
appears.
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XSwitchoff th eengine.
XClean all sensor s (Ypage 312).
XRestart theengine.
The display message disappears.
6
SRSMalfunctionSer ‐viceRequired
The restrain tsystem is malfunctioning .The 6 warning lamp also
lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th erestrain tsystem, see (
Ypage 44).
6
Front Lef tMalfunc‐tio nServic eRequiredorFrontRight MalfunctionServic eRequired
The restrain tsystem is malfunctioning at th efron ton th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
238Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Distance Pilot NowAvailableDistancePilo tDISTRONI Cis operational again after having been tem-
porarily unavailable .You can no wreactivat eDistanc ePilo t
DISTRONI C (
Ypage 173).
Distance Pilot Cur ‐rently UnavailableSee Operator'sMan ‐ual
Distanc ePilo tDISTRONI Cis temporarily inoperative.
Steering Pilo tis also temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RThe system is outside th eoperating temperature range.
RThe on-boar dvoltag eis to olow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Distanc ePilo tDISTRONI Cis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
DistancePilotInop‐erativ eDistanc ePilo tDISTRONI Cis malfunctioning .
The followin gmay hav ealso failed:
RActive Brake Assis twit hcross-traffic function
RSteering Pilo t
A warning tone also sounds.
XVisit aqualified specialist workshop .
Distance Pilot Sus‐pendedYou havedepressed th eaccelerato rpedal .Distanc ePilo tDISTRONI C
is no longer controllin gth espeed of th evehicle.
XRemove your foo tfrom th eaccelerato rpedal .
Distance Pilot- - - mphAcondition for activating Distanc ePilo tDISTRONI Chas no tbeen met .
XCheckth eactivation condition sfor Distanc ePilo tDISTRONI C
(Ypage 173).
250Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
TirePressure Moni‐tor Inoperative NoWheel Sensor s
The wheels mounte ddo no thav e a suitable tire pressur esensor .The
tire pressur emonitor is deactivated.
XMoun twheels wit hsuitable tire pressur esensors.
The tire pressur emonitor is activated automatically after drivin gfor
a few minutes.
Tir ePress.Monito rInoperativeThe tire pressur emonitor is faulty.
XVisit aqualified specialist workshop .
Tires OverheatedThe tire temperature monitoring function is no tavailable in all vehi-
cles.
At least on etire has overheated. Affecte dtires are shown in red .At
temperatures close to th elimi tvalue ,th etires are shown in yellow .
XDrive moreslowly.
Tires Overheate dDecrease SpeedThe tire temperature monitoring function is no tavailable in all vehi-
cles.
At least on etire has overheated.
GWARNIN G
Overheated tires can burst, particularly at high speeds .
XDrive moreslowly so that th etires cool down .
Vehicle
Display messagesPossible causes/consequences and MSolutions
Shiftto'P'or'N'to Start EngineYou haveattempte dto start th eengin ewit hth etransmission in posi-
tion korh.
XShift th etransmission to position jori .
Apply Brake toShift fro m'P'You hav eattempte dto shift th etransmission to position h,kori
without depressing th ebrak epedal .
XDepress th ebrak epedal .
ToDeselectPorN,Depres sBrake andStart Engine
Wit hth eengin eswitched off ,you hav eattempte dto shift th etrans -
mission out of position jori intoanother transmission position .
XDepress thebrak epedal .
XStart th eengine.
To Engage Trans‐miss. Position RFirst DepresstheBrake
You hav eattempte dto shift from position hto position k.
XDepress thebrak epedal .
XShift th etransmission to position k.
254Display messages
On-board computer and displays

Safety systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
$JN$ (USA only), J(Canada only): the red brake system warning lamp is lit
while the engine is running.
A warning tone also sounds.
GWARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 161).
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
$JN $ (USA only), J(Canada only): the red brake system warning lamp lights
up while the engine is running.
A warning tone also sounds.
There is not enough brake fluid in the brake fluid reservoir.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 161).
XDo not add brake fluid. Adding more will not correct the malfunction.
XConsult a qualified specialist workshop.
XObserve the additional display messages in the multifunction display.
$N USA only: the red brake system warning lamp is lit while the engine is running.
The multifunction display also shows a display message with the #symbol.
The brake pads/linings have reached their wear limit.
XVisit a qualified specialist workshop.
260Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
!NThe yellow ABS warning lamp is lit while the engine is running.
ABS (anti-lock braking system) is malfunctioning.
If there is an additional warning tone, the EBD (electronic brake force distribution)
is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such
as the navigation system or the automatic transmission, will not be available.
$J
÷!N $ (USA only), J(Canada only): the red brake warning lamp and the yellow
ESP®and ABS warning lamps are lit while the engine is running.
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above. The front and rear wheels could therefore lock if you brake hard, for exam-
ple.
The steerability and braking characteristics may be severely affected. The braking
distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Warning and indicator lamps in the instrument cluster261
On-board computer and displays
Z

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
÷NThe yellow ESP®warning lamp flashes while the vehicle is in motion.
ESP®or traction control has intervened because there is a risk of skidding or at
least one wheel has started to spin.
Cruise control or Distance Pilot DISTRONIC is deactivated.
XWhen pulling away, only depress the accelerator pedal as far as necessary.
XEase off the accelerator pedal while the vehicle is in motion.
XAdapt your driving style to suit the road and weather conditions.
XDo not deactivate ESP®.
In exceptional cases, it may be better to deactivate ESP®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Observe the important safety notes on ESP®(Ypage 69).
÷N The yellow ESP®warning lamp is lit while the engine is running.
ESP®is malfunctioning.
Other driving systems and driving safety systems may also malfunction.
GWARNING
The brake system continues to function normally, but without the functions listed
above.
The braking distance in an emergency braking situation can thus increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
262Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
F!NF (USA only), !(Canada only): the red indicator lamp for the electric
parking brake flashes or is lit and/or the yellow warning lamp for the electric
parking brake is lit.
XObserve the additional display messages in the multifunction display.
6N The red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
For further information about the restraint system, see (
Ypage 44).
264Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
XIf the coolant temperature is below the red marking, drive to the nearest quali-
fied specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-and-go traffic.
Driving systems
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
·NThe red distance warning lamp lights up while the vehicle is in motion. A warning
tone also sounds.
You are approaching a vehicle, a pedestrian or a stationary obstacle in your line of travel at too high a speed.
XBe prepared to brake immediately.
XPay careful attention to the traffic situation. You may have to brake or take
evasive action.
Further information about Active Brake Assist with cross-traffic function
(
Ypage 73).
Further information on the distance warning function of Active Brake Assist
(
Ypage 67).
Warning and indicator lamps in the instrument cluster267
On-board computer and displays
Z

XPress9or: on the steering wheel to
select the Servicemenu and confirm with
a.
XPress 9or: on the steering wheel to
select the ASSYST PLUSsubmenu and con-
firm with a.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example:
Rregular city driving with frequent intermediate
stops
Rif the vehicle is primarily used to travel short
distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
!
For cleaning your vehicle, do not use any of
the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
!Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
308Care
Maintenance and care

After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof are
closed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position 0
Rthe 360° camera or the rear view camera is
deactivated
The vehicle may otherwise be damaged.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft (3 m) awa yfrom the vehicle.
!Make sure that the automatic transmission
is in neutral position iwhen washing your
vehicle in a tow-through car wash. The vehicle
may otherwise be damaged.
ROperating with the SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door
when the engine is switched off or at very
low speeds. Otherwise, when in transmis-
sion position hork, the automatic
transmission will automatically switch to
park position jand block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low speeds. Otherwise, when in transmission
position
hork, the automatic transmis-
sion will automatically switch to park posi-
tion jand block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral i:
Operating with the SmartKey and Start/Stop
button:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position j.
XRelease the brake pedal.
XRemove Start/Stop button from ignition lock
(Ypage 137).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button:
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-
sary.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country.
XDo not use hot water and do not wash the
vehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-
tle jet of water.
Care309
Maintenance and care
Z