ESP MERCEDES-BENZ C CLASS 2019 Owners Manual

\nWARNINGRisk offireand injury fromengine oil
If engine oil comes into contact withhotcomponent parts inthe engine compart‐ment, it may ignite.
Make surethat no engine oil is spillednexttothefiller opening.
Allowthe enginetocool off andthor‐oughly cleanthe engine oil from compo‐nent parts beforestartingthevehicle.
NOTEEngine damagecausedbyanincorrect oilfilter, incorrect oil or addi‐tives
Do not use engine oils or oilfilterswhich do not correspondtothe specifi‐cationsexplicitly prescribedfortheservice intervals.
Do not alterthe engine oil or oilfilter inordertoachievelongerchange intervalsthan prescribed.
Do not use additives.
Followthe instructions inthe serviceinterval displayregardingthe oilchange.
NOTEDamagecausedbyaddingtoomuch engine oil
Too much engine oil can damagethe engineorthe catalytic converter.
Haveexcess engine oilremoved at aqualified specialistworkshop.
Turncap1counter-clockwise andremoveit.
Add engine oil.
Replace cap1and turn it clockwise asfaras it will go.
Checkthe oil level again (page 354).
356Maintenance and care

Cleaning and careAvoiding paintwork damage
MattefinishROnly use care products approvedfor Mercedes-Benz.RDo not polishthevehicle and alloy wheels.
ROnly use carwashesthat correspondtothe latest engi‐neeringstandards.
RDo not use carwash programs with afinal hotwax treat‐ment.
RDo not use paint cleaners, buffing or polishing products,gloss preservers, e.g.wax.
RAlways havepaintworkrepairs carried out at aqualifiedspecialistworkshop.
Notes on cleaning decorativefoils
Observethe notes on mattefinish care inthechapter "Notes on paintwork/mattefinish paint‐
workcare" (page361). They also applytomatte decorativefoils.
362Maintenance and care

Notes on cleaning and careAvoidingvehicle damage
Exterior lightingCleanthe lenses with awet sponge and mild cleaning agent,e.g. car shampoo.Only use cleaning agents or cleaning clothsthat are suitablefor plastic lenses.
SensorsCleanthe sensors inthe front andrear bumper and intheradiator grill with a soft clothand car shampoo.When using a powerwasher, maintain a minimum distance of11.8 in (30 cm).
Rear view cameraand360° CameraROpenthe camera cover withthe multimedia system(page 209) .
RUse cleanwater and a soft clothtocleanthe camera lens.
Do not use a powerwasher.
TailpipesClean with a cleaning agentrecommendedfor Mercedes-Benz, especiallyinthe winter and afterwashingthevehicle.Do not use acidic cleaning agents.
Notes on care ofthe interior
\nWARNINGRisk of injuryfrom plasticparts breaking off afterthe use of sol‐vent-based care products
Careand cleaning products containing sol‐vents can cause surfaces inthe cockpittobecome porous.
Whenthe airbags are deployed, plastic partsmay breakaway.
Do not use any care or cleaning prod‐ucts containing solventstocleanthecockpit.
\nWARNINGRisk of injuryor death frombleached seat belts
Bleaching or dyeing seat belts can severelyweakenthem.
This can,forexample, cause seat beltstotear orfail in an accident.
Never bleachor dye seat belts.
Maintenance and care365

Flat tire
Notes onflat tires
\nWARNINGRisk of accident duetoaflattire
Aflat tire severelyaffectsthe drivingcharac‐teristics aswell asthesteering and brakingofthevehicle.
Tires withoutrun-flatcharacteristics:
Do not drive on with aflat tire.
Changetheflat tire immediately with anemergency sparewheel or spare wheel.Alternatively,consult aqualified spe‐cialistworkshop.
Tires withrun-flatcharacteristics:
Observethe information andwarningnotes on MOExtended tires (run-flattires).
Intheevent of aflat tire,thefollowing optionsareavailable depending onyourvehicle's equip‐ment:
RVehicles with MOExtended tires:it is pos‐sibletocontinuethe journeyfor a shortperiod of time. Make sureyou observethenotes on MOExtended tires (run-flat tire)(page370).
RVehicles with a TIREFIT kit:you canrepairthe tires sothat it is possibletocontinuethejourneyfor a short period of time.Todothis,usethe TIREFIT kit (page371).
RVehicles with Mercedes me connect:youcan make a callforRoadside Assistance viatheoverhead control panel inthe case of abreakdown (page319).
RAllvehicles:changethe wheel(page415).
Notes on MOExtended tires (run-flat tire)
\nWARNINGRisk of accident when drivingin emergency mode
When driving in emergency mode,the han‐dlingcharacteristics are impaired. e.g. whencornering, when acceleratingstronglyandwhen braking.
Do notexceedthe permissible maxi‐mum speedfor MOExtended tires.
Avoid any abruptsteering and drivingmaneuvers aswell as drivingoverobstacles (curbs, pot holes, off-road).This applies, in particular,toa loadedvehicle.
Stop driving inthe emergency mode ifyou notice:
Rbanging noise
Rvehicle vibration
Rsmoke which smells likerubber
Rcontinuous ESP®intervention
Rcracksin tire sidewalls
37 0Breakdown assistance

If, afterten minutes, a tire pressure of200 kPa (2.0 bar/29 psi) has not been ach‐ieved:
Switch offthe tire inflation compressor.
Unscrewthefilling hose fromthevalve ofthefaulty tire.
Please notethat tire sealant may leak out whenunscrewingthefilling hose.
Veryslowly driveforwards orreverse approx‐imately 33ft(10 m).
Pump upthe tire again.After a maximum often minutesthe tirepressure must be at least 200 kPa (2.0 bar/29 psi).
\nWARNINGRisk of accident duetothespecified tire pressure not beingreached
Ifthe specified tire pressure is notreachedafterthe specified time,the tire istoo badlydamaged. The tire sealant cannotrepairthetire inthis instance.
Damaged tires and a tire pressurethat istoolow can significantly impair braking and han‐dlingcharacteristics.
Do not continue driving.
Consult aqualified specialistworkshop.
If, afterten minutes, a tire pressure of200 kPa (2.0 bar/29 psi) has been achieved:
\nWARNINGRisk of accident from drivingwithsealed tires
A tiretemporarily sealed with tire sealantimpairs drivingcharacteristics and is notsuitablefor higher speeds.
Adaptyour drivingstyle accordinglyanddrive carefully.
Do notexceedthe maximum speedlimit with a tirethat has beenrepairedusing tire sealant.
Observethe maximum permissible speedfora tire sealed with tire sealant 50mph(80 km/h).
Affixthe upper section ofthe TIREFITstickertothe instrument cluster in a location whereit will be easilyseenbythe driver.
NOTEStaining causedbyleaking tiresealant
After use,excess tire sealant may leak outfromthefilling hose.
Therefore, placethefilling hose intheplastic bagthat containedthe TIREFITkit.
ENVIRONMENTALNOTEEnvironmentalpollution causedbyenvironmentally irre‐sponsible disposal
Tiresealant contains pollutants.
Havethe tire sealant bottle disposed ofprofessionally,e.g. at an authorizedMercedes-Benz Center.
Switch offthe tire inflation compressor.
Unscrewthefilling hose fromthevalve ofthefaulty tire.
374Breakdown assistance

Stow the tire sealant bottle andthe tire infla‐tion compressor.
Pullawayimmediately.
Stop driving after approximatelyten minutesandcheckthe tire pressure usingthe tireinflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
\nWARNINGRisk of accident duetothespecified tire pressure not beingreached
Ifthe specified tire pressure is notreachedafter a brief drive,the tire istoo badly dam‐aged. The tire sealant cannotrepairthe tireinthis instance.
Damaged tires and tire pressurethat istoolow can significantly impairthe braking prop‐erties andthe handlingcharacteristics.
Do not continue driving.
Consult aqualified specialistworkshop.
In cases such asthe one mentioned above, con‐tact an authorized Mercedes-Benz Center. Or
call 1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
Correctthe tire pressure if it isstill at least130 kPa (1.3 bar/19 psi). SeetheTireandLoading Information placard onthe driver'sside B‑pillar orthe tire pressuretable inthefuelfillerflapforvalues.
Toincreasethe tire pressure:switchonthe tire inflation compressor.
Toreduce the tire pressure:press pressurerelease button1nexttopressuregauge2.
Whenthe tire pressure is correct, unscrewthefilling hose fromthevalve ofthe sealedtire.
Screwthevalve cap ontothevalve ofthesealed tire.
Pullthe tire sealant bottle out ofthe tireinflation compressor. Pressthe lockingtabsontheyellow captogethertodothis.Thefilling hosestays onthe tire sealant bot‐tle.
Drivetothe nearestqualified specialistwork‐shop and havethe tire, tire sealant bottle andfilling hosereplacedthere.
Breakdown assistance375

Battery (vehicle)
Notes onthe12V battery
\nWARNINGRisk of an accident duetoworkcarried out incorrectly onthe bat‐tery
Workcarried out incorrectly onthe batterycan,forexample, leadtoa short circuit. Thiscan leadtofunctionrestrictions in safety-rel‐evant systems,forexamplethe lighting sys‐
tem, ABS (anti-lockbraking system) or ESP®
(ElectronicStability Program). The operatingsafety ofyourvehicle may berestricted.
You could lose control ofthevehicle inthefollowing situations:
Rwhen braking
Rintheevent of abruptsteering maneuversand/or whenthevehicle's speed is notadaptedtotheroad conditions
Intheevent of a shortcircuit or a simi‐lar incident, contact aqualified special‐istworkshop immediately.
Do not continue driving.
Always haveworkonthe battery carriedout at aqualified specialistworkshop.
RFurther information on ABS (page171)
RFurther information on ESP®
(page172)
For safetyreasons, Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentes‐ted and approvedforyourvehiclebyMercedes-Benz. These batteries provide increased impactprotectiontopreventvehicle occupants fromsuffering acid burns shouldthe battery be dam‐aged intheevent of an accident.
Allvehiclesexceptvehicles with a lithium-ion battery
\nWARNINGRisk ofexplosion duetoelec‐trostaticcharge
Electrostaticchargecan cause sparks whichmay ignitethe highlyflammablegas mixtureinthe battery.
Todischargeany electrostaticchargethat may havebuilt up,touchthe metalvehicle body before handlingthe bat‐tery.
The highlyflammablegas mixture is createdwhilethe battery ischarging and duringstartingassistance.
\nWARNINGDanger ofchemical burnsfromthe battery acid
Battery acid is caustic.
Avoid contact withthe skin,eyes orclothing.
Do not leanoverthe battery.
Do not inhale batterygases.
Keepchildrenawayfromthe battery.
Immediatelyrinse battery acid offthor‐oughly with plenty of cleanwater andseek medical attention immediately.
376Breakdown assistance

Allvehicles
ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.

Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
Ifyou havetodisconnectthe12V battery,con‐tact aqualified specialistworkshop.
Comply with safety notes andtakeprotectivemeasures when handling batteries.
Risk ofexplosion.
Fire, openflames and smoking areprohibited when handlingthe battery.Avoid creating sparks.
Electrolyteor battery acid is corro‐sive.Avoid contact withthe skin,eyesor clothing.Wear suitable protectiveclothing, in particulargloves, anapron and aface mask.Immediatelyrinse electrolyteor acid splashes offwith cleanwater.Consult a doctor ifnecessary.
Wear safetyglasses.
Keepchildrenaway.
Observethis Operator's Manual.
Observethefollowing ifyou do not intendtousethevehicleover anextended period of time:
RActivatestandby mode.
RAlternatively: connectthe batterytoa bat‐terycharger approvedbyMercedes-Benz orconsult aqualified specialistworkshoptodisconnectthe battery.
Notes onstarting assistance and oncharg‐ingthe12V battery
Vehicles with a lithium-ion batteryWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
Breakdown assistance377

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Fold cover1up inthe direction ofthearrow.
Slide cover2of positive clamp3onthejump-starting connection point inthe direc‐tion ofthe arrow.
Connect positive clamp3onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp3onyourownvehiclefirst.
Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point4ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete:
First,removethe jumper cable/chargingcable from ground point4and negativepole ofthe donor battery,then from positiveclamp3and positive pole ofthe donor bat‐
380Breakdown assistance