maintenance MERCEDES-BENZ C CLASS 2019 Owner's Manual

Toavoid damageto yourvehicle, observethefol‐lowing when using a powerwasher:
Rkeepthe SmartKeyat least10ft(3 m)awayfromthevehicle. Otherwisethe trunk lidcould open unintentionally.
Rmaintain a distance of at least11.8 in(30 cm)tothevehicle.
Rvehicles with decorativefoil:parts ofyourvehicle are covered with a decorativefoil.Maintain a distance of at least27.6 in(70 cm) betweenthefoil-covered parts ofthevehicle andthe nozzle ofthe powerwasher.Movethe powerwasher nozzle around whilst
cleaning. Thewatertemperature ofthepowerwasher must notexceed140 °F(60 °C).
Robservethe information onthe correct dis‐tance inthe equipment manufacturer's oper‐ating instructions.
Rdo not pointthe nozzle ofthe powerwasherdirectly at sensitive parts such as tires, slits,electrical components, batteries, light bulbsandventilation slots.
Washingthevehiclebyhand
Observethe legalrequirements, e.g. in a numberof countries,washingbyhand is only permittedin specially designatedwash bays.
Use a mild cleaning agent, e.g. car shampoo.
Washthevehicle with lukewarmwater usinga soft car sponge. When doing so, do notexposethevehicletodirect sunlight.
Carefully hosethevehicle off withwater anddry using achamois.Takecare nottopointthewater jet directlytowardsthe air inletgrille.
360Maintenance and care

Notes on paintwork/mattefinish paintworkcare
Observethefollowing information:
Cleaning and careAvoiding paintwork damage
PaintworkRInsectremains: soak with insectremover andrinse offthetreated areas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTreeresin, oils, fuels and greases:removebyrubbinggen‐tly witha clothsoaked in petroleumether or lighterfluid.
RCoolant and brakefluid:removewith a damp clothandcleanwater.
RTarstains: usetarremover.
RWax: use siliconeremover.
RDo not attachstickers,films or similar.
RRemovedirt immediately,where possible.
Maintenance and care361

Cleaning and careAvoiding paintwork damage
MattefinishROnly use care products approvedfor Mercedes-Benz.RDo not polishthevehicle and alloy wheels.
ROnly use carwashesthat correspondtothe latest engi‐neeringstandards.
RDo not use carwash programs with afinal hotwax treat‐ment.
RDo not use paint cleaners, buffing or polishing products,gloss preservers, e.g.wax.
RAlways havepaintworkrepairs carried out at aqualifiedspecialistworkshop.
Notes on cleaning decorativefoils
Observethe notes on mattefinish care inthechapter "Notes on paintwork/mattefinish paint‐
workcare" (page361). They also applytomatte decorativefoils.
362Maintenance and care

Observethefollowing information:
CleaningAvoiding damagetothe decorativefoil
RFor cleaning, use plenty ofwater and a mild cleaning agent withoutadditives or abrasivesubstances, e.g. a car shampoo approvedforMercedes-Benz.
RRemovedirt immediately, where possible, whilstavoidingrubbingtoo hard. There isotherwise arisk of damagingthe decorativefoilirreparably.
RIfthere is dirt onthefinish or ifthe decorativefoil is dull: usethePaint Cleanerrecommended and approvedfor Mercedes-Benz.
RInsectremains: soak with insectremover andrinse offthe treatedareas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTopreventwaterstains, dry afoil-wrappedvehicle with a soft,absorbent clothaftereverycarwash.
RThe service life and color of decorativefoils are impairedby:
-sunlight
-temperature, e.g. hot air blower
-weather conditions
-stonechippings and dirt
-chemical cleaning agents
-oily products
RDo not use polish on matte decorativefoil.Polishing will havethe effectof shiningthefoil-wrapped surface.
RDo not treat matte orstructured decorativefoils withwax.Permanentstains may occur.
Scratches, corrosive deposits, areas affectedbycorrosion and damage causedbyincorrect carecannot alwaysbe completelyrepaired. In suchcases, visit aqualified specialistworkshop.
You can obtain more information on care andcleaning products fromthe manufacturer.
Inthe case offoil-wrapped surfaces, optical dif‐ferences may occur betweenthe surfacesthatwerenot protectedbya decorativefoil afterremoving a decorativefoil.
Haveworkorrepairstodecorativefoils car‐ried out at aqualified specialistworkshop,e.g. in an authorized Mercedes-Benz Center.
Maintenance and care363

Notes on care ofvehicle parts
\nWARNINGRisk of entrapment ifthewindshield wipers are switched on whilethe windshield is being cleaned
Ifthe windshield wipers are set in motionwhileyou are cleaningthe windshield orwiper blades,you can be trappedbythewiper arm.
Always switch offthe windshield wipersandthe ignition before cleaningthewindshield or wiper blades.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
Always be particularlycareful when inthe vicinity ofthetailpipe andtailpipetrims and supervisechildrenveryclosely when inthis area.
Before any contact, allowthe car partstocool down.
Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Wheels/rimsUsewater and acid-free wheel cleaners.RDo not use acidic wheel cleanerstoremovebrake dust.This could damage wheel bolts and brake components.
RToavoid corrosion ofthe brake discs and brakepads, drivethevehiclefor afew minutes after cleaning before parkingit. The brake discs and brakepadswarmup and dry out.
WindowsClean windowsinside and outside with a damp clothand witha cleaning agentrecommendedfor Mercedes-Benz.Do not use dry cloths or abrasive or solvent-based cleaningagentstocleanthe inside of windows.
Wiper bladesFold outthe wiper blades and cleanthem using a damp cloth.Do not cleanthe wiper bladestoo often.
364Maintenance and care

Notes on cleaning and careAvoidingvehicle damage
Exterior lightingCleanthe lenses with awet sponge and mild cleaning agent,e.g. car shampoo.Only use cleaning agents or cleaning clothsthat are suitablefor plastic lenses.
SensorsCleanthe sensors inthe front andrear bumper and intheradiator grill with a soft clothand car shampoo.When using a powerwasher, maintain a minimum distance of11.8 in (30 cm).
Rear view cameraand360° CameraROpenthe camera cover withthe multimedia system(page 209) .
RUse cleanwater and a soft clothtocleanthe camera lens.
Do not use a powerwasher.
TailpipesClean with a cleaning agentrecommendedfor Mercedes-Benz, especiallyinthe winter and afterwashingthevehicle.Do not use acidic cleaning agents.
Notes on care ofthe interior
\nWARNINGRisk of injuryfrom plasticparts breaking off afterthe use of sol‐vent-based care products
Careand cleaning products containing sol‐vents can cause surfaces inthe cockpittobecome porous.
Whenthe airbags are deployed, plastic partsmay breakaway.
Do not use any care or cleaning prod‐ucts containing solventstocleanthecockpit.
\nWARNINGRisk of injuryor death frombleached seat belts
Bleaching or dyeing seat belts can severelyweakenthem.
This can,forexample, cause seat beltstotear orfail in an accident.
Never bleachor dye seat belts.
Maintenance and care365

Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Seat beltsClean with lukewarmand soapywater.RDo not usechemical cleaning agents.
RDo not dry seat beltsbyheatingthemtoover176 °F(80 °C) orexposingthemtodirect sunlight.
DisplayCleanthe surface carefully witha microfiber clothand a suit‐able display care product (TFT/LCD).RSwitchoffthe display and let it cool down.
RDo not use anyother cleaning products.
Plastic trimRClean with a damp microfiber cloth.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
RDo not attachstickers,films or similar materials.
RDo not allow cosmetics, insectrepellent or sun creamtocome in contact with the plastic trim.
Realwood/triminsertsRClean with a microfiber cloth.
RBlackpiano-lacquer look: clean with a damp clothandsoapywater.
RFor heavy soiling: use care productrecommendedforMercedes-Benz.
Do not use solvent-based cleaning agents, polishes orwaxes.
HeadlinerClean with a brush or dry shampoo.
CarpetUse carpet andtextile cleaning agentsrecommendedforMercedes-Benz.
366Maintenance and care

Notes on cleaning and careAvoidingvehicle damage
Genuine leatherseat coversRClean with a damp clothandthen wipe with a dry cloth.
RLeather care: use leather care agentsthat havebeenrec‐ommendedfor Mercedes-Benz.
RDo not allowthe leathertobecometoo damp.
RDo not use a microfiber cloth.
DINAMICA seat cov‐ersClean with a damp cloth.Do not use a microfiber cloth.
Imitation leatherseat coversClean with a damp clothand 1% soapywater.Do not use a microfiber cloth.
Clothseat coversClean with a damp microfiber clothand 1% soapywater andallowtodry.
EASY-PACK trunkboxClean witha damp cloth.Do not use any alcohol-basedthinners,gasoline or abrasivecleaning agents.
Maintenance and care367

Screwthevalve cap ontothevalve.
Furtherrelated subjects:
RNotes on tire pressure (page 392)
RTirepressuretable (page 393)
RTireand Loading Information placard(page 399)
Tirepressure monitoring system
Function ofthe tire pressure monitoring sys‐tem
\nDANGERRisk of accident duetoincor‐rect tire pressure
Every tire, includingthe spare (if provided),should bechecked when cold at least once amonth and inflatedtothe pressurerecom‐mendedbythevehicle manufacturer (seeTireand Loading Information placard ontheB-pillar onthe driver’sside orthe tire pres‐sure label onthe inside ofthe fuelfillerflapofyourvehicle). Ifyourvehicle has tires of adifferent sizethanthe size indicated onthe
Tireand Loading Information placard orthetire pressuretable,you needtodeterminethe proper tire pressureforthose tires.
As an added safetyfeature,yourvehicle hasbeen equipped with a tire pressure monitor‐ing system (TPMS)that illuminates a low tirepressure indicator lamp when one or more ofyour tires are significantly underinflated.Accordingly, ifthe low tire pressure indicatorlamp lights up,you shouldstop andcheckyour tires as soon as possible, and inflatethemtothe proper pressure. Driving on asignificantly underinflated tire causesthe tireto overheat and can leadtotirefailure.Underinflation also increases fuel consump‐tion andreduces tire tread life, and mayaffectthevehicle's handling and braking abil‐ity. Please notethatthe TPMS is not a substi‐tutefor proper tire maintenance, and it isthedriver'sresponsibilitytomaintain correct tirepressure,even if underinflation has notreachedthe leveltotrigger illumination ofthe TPMS low tire pressure indicator lamp.
Yourvehicle has also been equipped with aTPMS malfunction indicatortoindicate whenthe system is not operating properly. TheTPMS malfunction indicator is combined withthe low tire pressure indicator lamp. Whenthe system detects a malfunction,the indica‐tor lamp willflashfor approximatelya minuteandthenremain continuously illuminated.This sequence will continue upon subsequentvehiclestart-ups as long asthe malfunctionexists.
Whenthe malfunction indicator is illumina‐ted,the system may not be abletodetect orsignal low tire pressure as intended. TPMSmalfunctions may occurfor avariety ofrea‐sons, includingthe installation of incompati‐blereplacement or alternate tires or wheelsonthevehiclethat preventthe TPMS fromfunctioning properly.
Alwayscheckthe TPMS malfunctionwarninglamp afterreplacing one or more tires orwheels onyourvehicletoensurethatthereplacement or alternate tires and wheels
Wheels and tires395

Overview ............................................... 40PASSENGER AIRBAG indicator lamp .....44Protection ..............................................41Side airbag ............................................ 40Window curtain airbag ...........................40
AirflowSetting .................................................138
AIRMATIC..................................................197Setting .................................................19 8Suspension ..........................................197
AlarmseePanic alarm
Alarm systemseeATA (anti-theft alarm system)
All-wheel drivesee 4MATIC
AlternativerouteseeRoute
Ambient lightingSetting (multimedia system) ................128
AndroidAuto............................................316Connecting a mobile phone .................317Ending ..................................................318
Information ..........................................317Overview ..............................................316Sound settings .....................................317Transferredvehicle data ......................318
AnimalsPets inthevehicle ................................. 62
Anti-lock braking systemsee ABS (Anti-lock Braking System)
Anti-skidchainssee Snowchains
Anti-theft alarmsystemseeATA (anti-theft alarm system)
Anti-theft protectionImmobilizer ............................................ 88
Anti-theft protectionseeATA (anti-theft alarm system)
Anticipatory occupant protection
see PRE-SAFE®(anticipatory occu‐pant protection)
see PRE-SAFE®PLUS (anticipatoryoccupant protection plus)
Apple CarPlay™........................................315
Connecting an iPhone®........................315
Ending ..................................................316Notes ...................................................315Overview ..............................................315Sound settings .....................................316Transferredvehicle data ......................318
AshtrayFront center console ............................116Rear passenger compartment ..............11 7Using ....................................................11 6
Assistance systemssee Driving safety system
Assistant displayMenu (on-board computer) .................. 231
ASSYST PLUS........................................... 351Battery disconnection periods .............352Displayingthe service due date ........... 351Function/notes .................................... 351Regular maintenancework.................. 351Special servicerequirements .............. 351
ATA(anti-theft alarmsystem).................. 88Deactivatingthe alarm .......................... 89Function ................................................ 88
ATTENTION ASSIST..........................215,217Function ...............................................215
Index495