brake MERCEDES-BENZ C CLASS 2019 Workshop Manual

Activating/deactivatingActive LaneKeepingAssist (vehicles withParking AssistPARKTRONIC)
\nWARNINGRisk of accident despiteActive LaneKeeping Assistwarning
A lane-correcting brake application cannotalwaysbringthevehicle back intothe origi‐nal lane.
Alwayssteer, brake or accelerateyour‐self, especially ifActive LaneKeepingAssistwarnsyou or makes a lane-cor‐recting brake application.
\nWARNINGRisk of accident despiteinter‐vention ofActive LaneKeeping Assist
Active LaneKeeping Assist does not detecttraffic conditions orroad users. Inveryrarecases,the system may make an inappropri‐ate brake application, e.g. after intentionallydrivingover a solid lane marking.
The brake application can be interrupted atany time ifyousteer slightly inthe oppositedirection.
Always make surethatthere is suffi‐cient distancetothe sideforother traf‐fic or obstacles.
\nWARNINGRisk of accident despiteLaneKeeping Assist
LaneKeeping Assist cannotalways clearlydetect lane markings.
In suchcases, LaneKeeping Assist can:
Rgive an unnecessarywarning
Rnot give awarning
Always pay particular attentiontothetraffic situation andkeep withinthelane, especially ifActive LaneKeepingAssist alertsyou.
Be suretoobservethe system limitations ofActive LaneKeeping Assist.
Press button2.If indicator lamp1lights up,Active LaneKeeping Assist is activated,the lane mark‐ings are shown as light inthe assistancegraphic. WhenActive LaneKeeping Assist isactive,the lane markings are shown in greeninthe assistance graphic.
224Driving and parking

RNotes andwarnings havebeenread andaccepted.
RThe parking brake is applied.
If allrequirements are met,the update will beinstalled. The multimedia system cannotbeoperated whilethe update is being installed andvehicle functions arerestricted.
If errorsshould occur duringthe installation,themultimedia system automatically attemptstorestorethe previousversion. Ifrestoration ofthepreviousversion is not possible, a symbolappears onthe center console display.Pleaseconsult aqualified specialistworkshoptoresolvethe problem.
Reset function
Multimedia system:
SystemReset
Personal data is deleted,forexample:
RStation presets
RConnected mobile phones
SelectYes.
If PIN protection is activated, a promptappearsasking ifyou also wishtorestorethistothefac‐torysettings during areset.
SelectYes.
Enterthe current PIN.The PIN isreset.
or
SelectNo.The current PINstaysthe same afterreset‐ting.
Ifyou haveforgottenyour PIN, an authorizedMercedes-Benz Center can deactivatethePIN protectionforyou.
A promptappears again asking whetheryoureally wishtoreset.
SelectYes.The multimedia system isresettothefactorysettings.
Fit & Healthy
ENERGIZING comfort
274Multimedia system

Cleaning and care
Information onwashingthevehicle in a carwash
\nWARNINGRisk of accident duetoreduced braking effect afterwashingthevehicle
The braking effect isreduced afterwashingthevehicle.
Afterthevehicle has beenwashed,brake carefully while paying attentiontothe traffic conditions untilthe brakingeffect has been fullyrestored.
NOTEDamageduetounsuitable carwash
Before driving into a carwash makesurethatthe carwash is suitableforthevehicle dimensions.
Ensurethere is sufficient ground clear‐ance betweenthe underbody andtheguiderails ofthe carwash.
Ensurethatthe clearance width ofthecarwash, in particularthe width oftheguiderails, is sufficient.
Toavoid damageto yourvehicle when using acarwash, ensurethefollowing beforehand:
RActive Distance AssistDISTRONIC andtheHOLD function are deactivated.
Rthe 360° Camera ortherear view camera isswitched off.
Rthe side windowsand sliding sunroof arecompletelyclosed.
Rthe blowerfortheventilation/heating isswitched off.
Rthe windshield wiper switch is in positionZ.
Rin carwashes with a conveyor system: neu‐tral\\is engaged.
Rthe SmartKeyis at a minimum distance of10ft(3 m)awayfromthevehicle,otherwisethe trunk lid could open unintentionally.
Ifyouwould liketoleavethevehicle while itis beingwashed, make surethe SmartKeyis
located inthevehicle. The]gear isother‐wise automatically engaged.
If, afterthe carwash,youremovethewaxfromthe windshield and wiperrubbers,thiswill prevent smearing andreduce wipernoise.
Information on using a powerwasher
\nWARNINGRisk of accident when usinghigh-pressure cleaning equipment withround-spraynozzles
Thewater jet from around-spraynozzle (dirtgrinder) may cause damagetotires and sus‐pension componentsthat is not visible.
Components damaged inthisway mayfailunexpectedly.
Do not use high-pressurecleaningequipment withround-spraynozzlestocleanyourvehicle.
Damaged tires or suspension compo‐nents must bereplaced immediately.
Maintenance and care359

Notes on paintwork/mattefinish paintworkcare
Observethefollowing information:
Cleaning and careAvoiding paintwork damage
PaintworkRInsectremains: soak with insectremover andrinse offthetreated areas afterwards.
RBird droppings: soak withwater andrinse off afterwards.
RTreeresin, oils, fuels and greases:removebyrubbinggen‐tly witha clothsoaked in petroleumether or lighterfluid.
RCoolant and brakefluid:removewith a damp clothandcleanwater.
RTarstains: usetarremover.
RWax: use siliconeremover.
RDo not attachstickers,films or similar.
RRemovedirt immediately,where possible.
Maintenance and care361

Notes on care ofvehicle parts
\nWARNINGRisk of entrapment ifthewindshield wipers are switched on whilethe windshield is being cleaned
Ifthe windshield wipers are set in motionwhileyou are cleaningthe windshield orwiper blades,you can be trappedbythewiper arm.
Always switch offthe windshield wipersandthe ignition before cleaningthewindshield or wiper blades.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
Always be particularlycareful when inthe vicinity ofthetailpipe andtailpipetrims and supervisechildrenveryclosely when inthis area.
Before any contact, allowthe car partstocool down.
Observethefollowing information:
Notes on cleaning and careAvoidingvehicle damage
Wheels/rimsUsewater and acid-free wheel cleaners.RDo not use acidic wheel cleanerstoremovebrake dust.This could damage wheel bolts and brake components.
RToavoid corrosion ofthe brake discs and brakepads, drivethevehiclefor afew minutes after cleaning before parkingit. The brake discs and brakepadswarmup and dry out.
WindowsClean windowsinside and outside with a damp clothand witha cleaning agentrecommendedfor Mercedes-Benz.Do not use dry cloths or abrasive or solvent-based cleaningagentstocleanthe inside of windows.
Wiper bladesFold outthe wiper blades and cleanthem using a damp cloth.Do not cleanthe wiper bladestoo often.
364Maintenance and care

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (page 381).
Make surethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(page 384). Atowingvehicle with lift‐ing equipment isrequiredforvehicle trans‐portation.
382Breakdown assistance

NOTEDamagedueto towingawayatexcessively high speeds orover long dis‐tances
The drivetrain could be damaged whentow‐ing atexcessively high speeds orover longdistances.
Atowing speed of 30mph (50 km/h)must not beexceeded.
Atowing distance of 30 miles (50 km)must not beexceeded.
\nWARNINGRisk of accident whentowingavehicle which istoo heavy
Ifthevehicle beingtow-started ortowedawayis heavierthanthe permissible grossmass ofyourvehicle,thefollowing situationscan occur:
RThetowingeye may become detached.
RThevehicle/trailer combination mayswerveorevenoverturn.
If anothervehicle istow-started ortowedaway, itsweight must notexceed
the permissible gross mass ofyourownvehicle.
If avehicle must betowstarted ortowedaway,its permissible gross mass must notexceedthepermissible gross mass ofthetowingvehicle.Information onthe permissible gross mass ofthevehicle can befound onthevehicle iden‐tification plate (page 423).
Vehicles with automatic transmission:Donot openthe driver's door or front passengerdoor,otherwisethe automatic transmissionautomatically shiftstoposition].Installingthetowingeye (page 385).
Fastenthetow bar.
NOTEDamageduetoincorrect connec‐tion
Only connectthetowrope ortow bartothetowingeyes.
Deactivatingthe automatic locking mecha‐nism (page71).
Do notactivatethe HOLD function.
DeactivateActive Brake Assist(page181).
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Releasethe electric parking brake.
\nWARNINGRisk of accident duetolimi‐ted safety-related functions duringthetowing process
Safety-related functions are limited or no lon‐geravailable inthefollowing situations:
Rthe ignition is switched off.
Rthe brake system or powersteering sys‐tem is malfunctioning.
Rthe energy supply orthe on-board electri‐cal system is malfunctioning.
Whenyourvehicle isthentowedaway, signif‐icantly more effortmay berequiredtosteerand brakethan is normallyrequired.
Use atow bar.
Breakdown assistance383

Make surethatthesteering wheel canmovefreely, beforetowingthevehicleaway.
NOTEDamageduetoexcessive tractivepower
Ifyou pullawaysharply,the tractive powermay betoo high andthevehicles could bedamaged.
Pullawayslowly and smoothly.
Loading thevehiclefor transport
Observethe notes ontowingaway(page 382).
Connectthetow bartothetowingeye inordertoloadthevehicle.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Vehicles with automatic transmission:The automatic transmission may be locked
in position]intheevent of damagetotheelectrical system.Toshiftto\\, providetheon-board electrical system with power(page379).
Loadthevehicle ontothe transporter.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition].
Usethe electric parking braketosecurethevehicle againstrollingaway.
Only securethevehiclebythe wheels.
Vehicles with ADS PLUS (Adaptive DampingSystem PLUS)
\nWARNINGRisk of an accident whentransportingvehicles withAdaptiveDamping System PLUS
Thereduced dampingforces onthevehiclebeing transported can causethevehicle/trailer combinationtostarttoswing.
As aresult, when transportingvehicles withtheAdaptive Damping System PLUS,the
vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
384Breakdown assistance

SelectYes.
Toconfirmtherestart, presstheTouch Con‐trol onthe left-hand side ofthesteeringwheel.TheRun Flat Indicator Restartedmessage isshown inthe multifunction display.
Afteryou havedrivenfor afew minutes,thetire pressurelosswarning system monitorsthe set tire pressures of allthe tires.
Be suretoalso observethefollowing furtherrelated subjects:
RNotes on tire pressure (page 392)
Loadingthevehicle
Notes onTireand Loading Information plac‐ard
\nWARNINGRisk of accident fromoverloa‐ded tires
Overloaded tires mayoverheat and burstas aconsequence. Overloaded tires can alsoimpairthesteering and handlingcharacteris‐tics and leadtobrakefailure.
Observethe load-bearing capacity ofthe tires.
The load-bearing capacity must be atleast halfthe gross axleweightrating ofthevehicle.
Neveroverloadthe tiresby exceedingthe maximum load.
TheTireand Loading Information placard is onthe B-pillar onthe driver's side ofthevehicle.
1Tireand Loading Information placard
The data shown inthe illustration isexampledata.
TheTireand Loading Information placard shows:
RMaximum number of seats2accordingtothe maximum number of people permittedtotravel inthevehicle.
RMaximum permissible load3comprisesthegrossweight of allvehicle occupants, loadand luggage.
Wheels and tires399