key MERCEDES-BENZ C CLASS 2019 User Guide

ProblemPossible causes/consequences andPPSolutions
RThere is interference from a powerfulradio signal source.
RThe SmartKeyisfaulty.
Activatethe SmartKeyfunctions (page 65).
Checkthe battery usingthe batterycheck lamp andreplace if necessary (page 66).
Usethe emergencykeytounlockor lockthevehicle (page 66).
Havethevehicle and SmartKeychecked at aqualified specialistworkshop.
Activating/deactivating the automatic lock‐ingfeature
Thevehicle is locked automatically whentheignition is switched on andthe wheels are turn‐ingfasterthanwalking pace.
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Toactivate:press and hold button2forapproximatelyfiveseconds until an acousticsignal sounds.
Todeactivate:press and hold button1forapproximatelyfiveseconds until an acousticsignal sounds.
Inthefollowing situations,there is a danger ofbeing locked out whenthe function is activated:
RWhilethevehicle is beingtowstarted/pushed.
RThevehicle is beingtested onthe dynamom‐eter.
Locking/unlockingthe driver's door withtheemergencykey
Ifyou wishtolockthevehicle entirely usingthe emergencykey,first pressthe buttonforlocking fromthe inside whilethe driver'sdoor is open. Then proceedtolockthe driv‐er's door usingthe emergencykey.
Insertthe emergencykey asfar as it will gointo opening1inthe cover.
Pull and holdthe door handle.
Pullthe cover onthe emergencykey asstraight as possibleawayfromthevehicleuntil itreleases.
Releasethe door handle.
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Tounlock:turnthe emergencykey counter-clockwisetopositionG.
Tolock:turnthe emergencykey clockwisetopositionG.
Carefully pressthe cover ontothe lock cylin‐der until it engages and is seatedfirmly.
Trunk
Openingthe trunk lid
\nDANGERRisk ofexhaustgas poisoning
Combustion engines emit poisonousexhaustgases such as carbon monoxide. Exhaustgases can enterthevehicle interior ifthetrunk lid is open whenthe engine isrunning,especially ifthevehicle is in motion.
Always switch offthe engine beforeopeningthe trunk lid.
Never drive withthe trunk lid open.
NOTEDamagetothe trunk lidbyobsta‐cles abovethevehicle
The trunk lid swings upwards when it isopened.
Therefore, make surethatthere is suffi‐cient clearance abovethe trunk lid.
You havethefollowing optionsfor openingthe trunk lid:
Pullthe trunk lid handle.
Pull trunk lidremoteoperating switch1.
Press and holdthe

Vehicles with trunk lid convenience clos‐ingfeature:With the trunk lidstopped in anintermediate position, push it downwards.The trunk lid will continuetoclose.
Vehicles with trunk lid convenience clos‐ingfeature and KEYLESS-GO:With thetrunk lid completely opened, pressand holdthe

10ft(3 m)awayfromthevehicle insuch situations.
When makingthe kicking movement, make surethatyourfeetarefirmly onthe ground,other‐wiseyou could loseyour balance, e.g. on ice.
Requirements
RThe SmartKeyis behindthevehicle.
RStand at least12in (30 cm)awayfromthevehicle while performingthe kicking move‐ment.
RDo not come into contact withthe bumperwhile makingthe kicking movement.
RDo not carryoutthe kicking movementtooslowly.
RThe kicking movement must betowardsthevehicle and back again.
1Detectionrange ofthe sensors
If several consecutive kicking movements arenot successful,waitten seconds.
System limitations
The system may be impaired or may not functionif:
RSnow or dirt, e.g. fromroad salt, coversthesensor area.
RThe kicking movement is made using a pros‐thetic leg.
The trunk lid could be opened or closed uninten‐tionally, inthefollowing situations:
RA person's arms or legs are moving inthesensor detectionrange, e.g. when polishingthevehicle or picking up objects.
RObjects are moved or placed behindthevehi‐cle, e.g.tensioningstraps or luggage.
RClampingstraps,tarps orother coverings arepulledoverthe bumper.
RA protective mat with a lengthreachingoverthe trunk sill down intothe detectionrangeofthe sensors is used.
RThe protective mat is not secured correctly.
RWorkis being undertaken onthe trailer hitch,on trailers orrear bicycleracks.
Deactivate KEYLESS-GO (page 65) or donot carrythe SmartKeyaboutyour person insuch situations.
Switching separate trunk locking on or off
Ifyou centrally unlockthevehicle while separatelocking is activated,the trunk willremain locked.
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Side windows
Opening and closingthe side windows
\nWARNINGRisk of entrapment whenopening a side window
When opening a side window,parts ofthebody could be drawn in or become trappedbetweenthe side window and window frame.
When opening, make surethat nobodyistouchingthe side window.
If someone is trapped,releasethe but‐ton immediately or pull it in ordertoclosethe side window again.
\nWARNINGRisk of becoming trappedwhen closing a side window
When closing a side window,body partscould be trapped inthe closing area intheprocess.
When closing, make surethat no bodyparts are inthe closing area.
If someone is trapped,releasethe but‐ton immediately or pressthe button inordertoreopenthe side window.
\nWARNINGRisk of becoming trappedwhenchildren operatethe side windows
Children could become trapped iftheyoper‐atethe side windows, particularly when unat‐tended.
Activatethechild safety lockfortherear side windows.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren unattended inthevehicle.
Requirements:RThe power supply orthe ignition is switchedon.
1Closes
2Opens
The buttons onthe driver's doortakeprece‐dence.
Tostart automatic operation:pressthebbutton beyondthe point ofresistanceor pull andrelease it.
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Tointerruptautomatic operation:press orpullthebbutton again.
Whenthevehicle is switched off,the side win‐dowscan continue being operated.
The function isavailablefor aroundfiveminutesor until a front door is opened.
Automaticreversing function ofthe side win‐dowsIf an object blocksa side windowduringtheclosing process,the side window opens againautomatically.The automaticreversing functionis only an aid and is not a substituteforyourattentiveness.
When closing, make surethat no body partsare inthe closing area.
\nWARNINGRisk of becoming trappeddespitethere beingreversing protectiononthe side window
Thereversing function does notreact:
RTosoft, light andthin objects, e.g.fingers
RDuringresetting
This meansthatthereverse function cannotprevent someone from becoming trapped inthese situations.
When closing, make surethat no bodyparts are inthe closing area.
If someone becomes trapped, pressthebbuttontoopenthe side windowagain.
Convenience opening (ventilatingthevehiclebeforestarting a journey)
\nWARNINGRisk of entrapment whenopening a side window
When opening a side window,parts ofthebody could be drawn in or become trappedbetweenthe side window and window frame.
When opening, make surethat nobodyistouchingthe side window.
Releasethe button immediately ifsomebody becomes trapped.
Press and holdthe6button ontheSmartKey.
Thefollowing functions are performed:
RThevehicle is unlocked.
RThe side windowsare opened.
RThe sliding sunroof is opened.
RThe panoramic sliding sunroof is opened.
RThe seatventilation ofthe driver's seat isswitched on.
Iftheroller sunblinds ofthe panoramic slidingsunroof are closed,theroller sunblinds areopenedfirst.
Tointerruptconvenience opening:releasethe6button.
Tocontinue convenience opening:pressand holdthe6button again.
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Convenience closing (closingthevehiclefrom outside)
\nWARNINGRisk of entrapment causedbyinadvertent convenience closing
Whenthe convenience closingfeature isoperating, parts ofthe body could becometrapped inthe closing area ofthe side win‐dow andthe sliding sunroof.
Observethe completeclosing proce‐durewhen using convenience closing.
When closing, makesurethat no bodyparts are inthe closing area.
Press and holdthe7button ontheSmartKey.
Thefollowing functions are performed:
RThevehicle is locked.
RThe side windowsare closed.
RThe sliding sunroof is closed.
RThe panoramic sliding sunroof is closed.
Tointerruptconvenience closing:releasethe7button.
Toclosetheroller sunblinds:press andholdthe7button again.
Convenience closing can also be operatedwithKEYLESS-GO (page 70).
Problems withthe side windows
ProblemPossible causes/consequences andPPSolutions
A side window cannotbe closed andyou cannot seethe cause.
Checktosee whether any objects are inthe window guide.
\nWARNINGRisk of becoming trapped orfatally injured ifreversing protection is not activated
Ifyou close a side windowagain immediately after it has been blocked orreset,the side window closeswith increased or maximumforce. Thereversingfeature isthen not active.
Parts ofthe body could become trapped inthe closing area inthe process.
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ProblemPossible causes/consequences andPPSolutions
Make surethat no parts ofthe body are inthe closing area.
Tostopthe closing process,releasethe button or pressthe button againtoreopenthe side win‐dow.
If a side window is obstructed during closing andreopens again slightly:
Immediately afterthe window is blocked, pullthe corresponding switch again untilthe side window hasclosed, and holdthe switchfor an additional second.The side window will be closed with increasedforce.
If a side window is obstructed again during closing andreopens again slightly:
Repeatthe previousstep.The side window is closed withoutthe automaticreversing function.
The side windowscannot be opened orclosed usingthe convenience openingfeature.
The SmartKeybattery is discharged or nearly discharged.
Checkthe battery usingthe batterycheck lamp andreplace if necessary (page 66).
Sliding sunroof
Opening and closingthe sliding sunroof
Theterm"sliding sunroof" alsoreferstothepanoramic sliding sunroof.
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\nWARNINGRisk of becoming trappedwhile opening and closingthe slidingsunroof
During opening and closing, parts ofthebody couldgetcaught inthe sweep ofthesliding sunroof.
When opening or closing, make surethat no body parts are inthe sweep.Releasethe button immediately ifsomebody becomes trapped.
or
Pressthe button in any direction duringthe automatic opening/closing process.The opening/closing process isstop‐ped.
\nWARNINGRisk of becoming trapped ifthe sliding sunroof is operatedbychil‐dren
Children operatingthe sliding sunroof couldgetcaught inthe moving parts, particularly ifunattended.
Never leavechildren unattended inthevehicle.
When leavingthevehicle, alwaystakethekey withyou and lockthevehicle.
\nWARNINGRisk of becoming trappedwhile opening and closingtheroller sunblind
When opening or closing, make surethat nobody parts become trapped betweentheroller sun blind and frame orthe sliding sun‐roof.
When opening or closing, make surethat no body parts are inthe sweep oftheroller sun blind.Releasethe button immediately ifsomebody becomes trapped.
or
Pressthe button in any direction duringthe automatic opening/closing process.The opening/closing process isstop‐ped.
NOTEMalfunction causedbysnow andice
Snow and ice may leadtoa malfunction ofthe sliding sunroof.
Only openthe sliding sunroof if it is freeof snow and ice.
NOTEDamagecausedbyprotrudingobjects
Objectsthat protrude fromthe sliding sun‐roof may damagethe sealingstrips.
Do not allow anythingtoprotrude fromthe sliding sunroof.
NOTEImportant pointstorememberwhen aroofrackis installed
When aroofrackis installed,raising or open‐ingthe sliding sunroof may be limited.
Check whetherthe sliding sunroof canberaised or opened when aroofrackisinstalled.
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