MERCEDES-BENZ C CLASS 2021 Owners Manual

#
Donotus eapo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th etrunk lidcould openunintentionally .
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il.
Maint ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
tan ceintheeq uipment manufacturer'soper‐
ating instruction s. R
Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ing ress #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois . %
Obse rveth eno teson thecar eof vehicle
par ts(/ page31 1). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards.
R Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible. Maint
enanc eand care309

Matt
efinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. No
teson cleaning decorativefo ils Obser
vetheno teson matt efinis hcar ein the
ch ap ter"No teson paintw ork/matt efinis hpa int‐
wo rkcar e"(/ page 309) .The yal so app lyto
matt edecor ativefo ils.
Obser vetheno teson cleaning decorativefo ils to
av oid vehicle damag e. Cleaning
R Forclea ning, useplenty ofwa terand amild
clea ning agent without additivesorabr asive
subs tances, e.g.a car shampooappr oved for
Mer cedes-Ben z.
R Remo vedirtimmediat ely, wher eposs ible,
whils tavo iding rubbing toohar d.Ther eis
ot her wise arisk ofdamagi ngthedecor ative
fo ilirre par ably.
R Ifth er eis dir ton thefinis hor ifth edecor a‐
tiv efo ilis dull: usethePa int Cleaner recom‐
mend edand approv ed forMer cedes-Benz.
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards.
R Topreve ntwa terst ains ,dr ya fo il-wr apped
ve hicle withasof t,absorbent clothafte r
eve rycar wash.
Av oiding dama getothedecor ative fo il
R The service life and color ofdecor ativefo ils
ar eim pair edby:
- Sunl ight -
Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il.
Po lishin gwill have theef fect of shi ning the
fo il-wr apped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ e
fo ils wit hwa x.Pe rm anen tst ains mayocc ur.
Sc ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer.
In thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. 31
0
Maint enance andcare

%
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. atan aut hor ized Mercedes-Benz Center. No
teson car eof vehicl epar ts &
WARNIN GRisk ofentr apment ifth e
winds hieldwiper sar eswit ched on while
th ewindshield isbeing cleaned
If th ewindshield wipersar ese tin mo tion
while youar ecle anin gth ewindshield or
wiper blades, youcan betrapped bythe
wiper arm. #
Alw aysswitc hof fth ewindshield wipers
and theignition beforecleanin gth e
winds hieldorwiper blades. &
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w
minut esafte rclea ning beforepar king it.The
br ak ediscs andbrak epa dswarm upand dry
out . Wi
ndo ws
R Clean thewindo wsinsid eand outs idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page12 0).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es.
Sensor s
R Clean thesensor sin thefront and rear
bum perswit hasof tclo thand carsham poo
(/ page15 8). Mai
ntenance andcare 31
1

R
When usingapo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page19 5).
R Usecle an waterand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to become
porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare:
Seat belts
R Clea nwit hluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .Displa
y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth.
R Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz. 31
2
Maint enance andcare

R
Donotus esol vent-ba sedcleani ng agents,
po lishe sor wa xes.
Headliner R Clea nwit habr ush ordrysham poo.
Car pet
R Use acar petand textil ecle ani ng agent rec‐
omme ndedforMer cedes-Benz.
Ste ering wheel madeofgenuine leather or
DIN AMIC A
* NO
TEDama gecau sed bywrong clean ers #
Donotuse solvent-bas edclean ing
ag ent ssuc has tarre mo veror whee l
clea ner;neit her shou ldyouuse pol‐
ishe sor wa xes. Ot her wise youma y
damag eth efinis h. R
Clea nwi th adam pclo thand 1%soap ywa ter
solution andthen wipe withadr yclo th.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz. R
Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
% Leat herisanatur alproduct. Ithas natur al
sur face prope rties, suchas differe nces in
st ru ctur e,mar kscau sed bygrow thand
inj uryor subt lecol ordiffere nces.
Gen uinele ather seat covers
R Clean withadam pclo thand then wipe witha
dr yclo th.
R Leat hercare:use alea ther car eag ent that
has been recomme ndedforMer cedes-Benz.
R Donotall ow theleat her tobecome too
dam p.
R Donotuse amicr ofiber cloth.
DIN AMIC Asea tco vers
R Clean withadam pclo th.
R Donotus eamic rofiber cloth.
Imita tionleather seat covers
R Clean withadam pclo thand 1%soap ywa ter.
R Donotus eamic rofiber cloth. Fa
bric seat covers
R Clean withadam pmic rofiber clothand 1%
soap ywa terand allow todry. Maint
enance andcare 31
3

Emer
gency Re
mo ving the safetyve st The
safetyve stsar elocat edinthestor ag ecom‐
par tmen tsinthedr iver's andfront passeng er
door . #
Toremo ve:pu llou tth esaf etyve st bag by
th eloop. #
Open thesaf etyve st bag and pulloutthe
saf etyve st.
% Ther ear ealso safetyve st com partments in
th ere ar door stor ag ecom partmen tsin
whic hsaf etyve stscan bestor ed. 1
Maximum numberofwa shes
2 Maximum wash temp eratur e
3 Donotbleac h
4 Donotiron
5 Donottumble dry
6 Donotdr yclean
7 Class 2saf etyve st
The requ iremen tsdef ined bytheleg alstandar d
ar eon lyfulfille d ifth esaf etyve st isthecor rect
size andisful lyclos ed.
Re place thesaf etyve st inthefo llo wing cases :
R The reflect ive st rips aredamag edordir ty R
The maximum permissible numberofwa shes
is exc eeded
R The fluor esc ence has faded Wa
rning triang le Re
mo ving the warning triang le 31
4
Brea kdo wnassista nce

#
Push both sides ofwa rning triang leholder
1 inthedir ect ion ofthear row and open it. #
Remo vewarning triang le2.
Se tting upthewa rning triang le #
Foldside reflect ors1 upw ards toform atri‐
ang leand attachat theto pusing upper
pr ess-s tud2. #
Foldlegs 3down and outtotheside. Fi
rs t-aid kit(sof t-si ded) overview Fir
st-ai dkit (softsided) 1isin thetrunk inthe
lef t-hand orright-h andstor ag ene t,depending
on themodel. Flat
tire No
tesin theeve ntofaflat tire &
WARNIN GRisk ofacci dent dueto aflat
tir e
A flat tirese verely affects thedr iving charac‐
te rist ics aswellas thesteer ing and braking
of theve hicle.
Ti re swith outrun-flat charact eristics : #
Donotdr ive wit haflat tire. #
Chan getheflat tireimm ediat elywit han
emer gency sparewheel orspar ewheel.
Alt ernat ivel y, consu ltaqu alif ied spe‐
cialis two rkshop.
Ti re swith run-flat charact eristics : #
Obse rveth einf ormation andwarning
no teson MOExt ended tires (run-f lat
tir e). Br
eakdo wnassis tance 31
5

In
theeve ntofaflat tire, thefo llo wing option s
ar eav ailable dependingon your vehicle's equip‐
ment :
R Vehicl eswith MOExt endedtir es: itis pos‐
sibl eto continu eth ejour neyfo ra shor t
per iod oftime. Makesur eyo uobse rveth e
no teson MOExt ended tires (run-f lattires)
(/ page31 6).
R Vehicl eswith aTIREF ITkit :yo ucan repair
th etir eso that itis poss ibletocontinu eth e
jou rney fora shor tper iod oftime. Todo this,
use theTIREFI Tkit (/ page31 7).
R Vehicl eswith Mercedes meconne ct:you
can makeacal lfo rbr eakdo wnassi stanc evia
th eove rhead control panel inthecase ofa
br eakdo wn(/ page27 1).
R Allvehicl es:chang eth ewheel
(/ page359).
% The emer gency sparewheel isonl yav ailable
in cer tain coun tries. No
teson MOExt ended tires (run-fl attires) &
WARNIN GRisk ofacci dent whendr ivi ng
in limp -hom emod e
Whe ndr ivi ng ineme rgency modeth ehan‐
dling charact eristic sar eim pair ed. #
Donotexc eed thespecif iedmaximum
speed oftheMOEx tende dtir es. #
Avoid anyabr uptst eer ing and driving
maneuv ersas wellas drivin gove r
obs tacle s(cu rbs, pothol es, off-r oa d).
Thi sap plies, in pa rticular ,to aloaded
ve hicle. #
Stop driving intheemer gency mod eif
yo uno tic e:
R Ban gingno ise
R Vehicle vibration
R Smok ewhic hsmells likeru bber
R Contin uousESP®
int erve ntio n
R Crac ks inthetir eside walls #
Afterdr iving inemerg encymode, have
th erims checkedby aqu alif ied spec ial‐ is
two rkshop withre ga rd totheir further
use. #
The defective tir emus tbe replaced in
eve rycase . Wi
th MOExt ended tires (run-f lattires), youcan
co ntinue todrive yo ur vehicle evenif th er eis a
tot alloss ofpressur ein on eor mor etir es. How‐
eve r,th etir eaf fect ed mus tno tsho wan ycle arly
vis ible da mag e.
Yo ucan recogni zeMOExt endedtir es by the
MOExt ended marking whichappea rson theside
wa llof thetir e.
Ve hicl eswith tirepr ess urelos swa rning sys‐
te m: MOExt endedtires ma yonly beused incon‐
junc tionwi th an act ivat ed tirepr essur eloss
wa rning system.
Ve hicl eswith tirepr ess uremonit oring sys‐
te m: MOExt endedtires ma yonly beused incon‐
junc tionwi th an act ivat ed tirepr essur emon itor‐
ing system. 31
6
Brea kdo wnassista nce

If
apr essur eloss warning mess ageappear sin
th emultifunc tiondispla y,proceed asfollo ws :
R Chec kth etir es fordama ge.
R Ifdr iving on,obser vethefo llo wing notes.
Dr iving distance possible inemer gency
mode afte rthe pres sur elo ss wa rning: Load
condit ion Driving distance pos‐
sible inemer gency
mode
Pa rtiall yladen 50miles (80km)
Fu lly laden 19mile s(30 km) The
driving distance possi ble in eme rgency
mod ema yva ry dependin gon thedr iving style.
Obser vethemaximum permissible speedof
50 mph(80 km/h).
If atir ehas gone flat and cannotbe replaced
wit han MOEx tende dtir e, youcan useast and‐
ar dtir eas ate mp orar ymeasur e. TIREFIT
kitstorage location The
TIREF ITkit islocat edunder thetrunk floor . 1
Tire seala ntbottle
2 Tire inflation compressor
Depe ndingon themodel, theTIREFI Tkit may
also belocat edinother places underthetrunk
fl oor . Using
theTIR EFIT kit Re
quirement s:
R Tire seala ntbottle
R TIREFIT sticke r R
Tire inflation compressor
R Gloves(depending ontheve hicle equipment)
TIREFIT kitstor ag elocation: (/page31 7)
Yo ucan useTIRE FITtir esealan tto seal perfora ‐
tio nda ma geofup to0.16 in(4 mm), particular ly
th ose inthetir econ tact surface. Youcan use
TIRE FITin out side temp eratur esdown to-4 °F
(-20 °C). &
WARNIN GRisk ofacci dent whenus ing
tir esea lant
The tiresea lant ma ybe una ble to seal the
tir epr op erly,es pe cia llyinthefo llo wing
cases :
R Ther ear ecut sor punc tures inthetir e
larg erthan damag epr ev iousl ymen ‐
tion ed.
R The wheel rim isdama ged.
R Youha ve driven atvery low tirepr essur e
or on aflat tire. #
Donotcon tinue drivin g. #
Con sult aqu alif ied spec ialistwo rkshop. Br
eakdo wnassis tance 317

&
WARNIN GRisk ofinju ryand poiso ning
fr om tiresealan t
The tiresealan tis har mfuland caus esirrita ‐
tio n.Do notal lo w itto come intocont act
wi th theskin ,ey es orclo thing, and donot
sw allo wit. Do notinhale tiresealant fumes.
Ke ep thetir esealant away from childr en.
If yo uco me intoco ntact withth etir esealant,
obser vethefo llo wing: #
Rinse offth etir esealant from your skin
imm ediat elyusin gwa ter. #
Iftir eseal antgets int oyo ur eyes, thor‐
oughl yrinse outth eey es using clean
wa ter. #
Iftir eseal anthas been swallowe d,
immediat elyrinse outth emout hth or‐
oughl yand drink plenty ofwa ter.Do not
ind uce vomiting andseek medica l
att ention immedi ately . #
Cha ngeout ofanyclo thes con tamina‐
te dwit htir esealant immediat ely. #
Ifall ergic react ionsocc ur,seek medical
att ent ion imm ediat ely. *
NO
TEOverhea ting dueto thetir einf la‐
tion compressor running toolong #
Donotru nth etir einf lation compressor
fo rlong erthan tenminu teswit hout
int erru ption. Com
plywit hth emanuf acturer'ssafetyno teson
th est icke ron thetir einf lation compressor .
Ha ve thetir esealant bottle replaced inaqu ali‐
fi ed specialis two rkshop everyfive years. #
Donotre mo veanyfo re ign obje ctswhic h
ha ve ent ered thetir e. #
Affix pa rt1 oftheTIREFI Tst icke rto the
ins trumen tclus terwit hin thedr iver's field of
vision. #
Affix pa rt2 oftheTIREFI Tst icke rnear the
va lve on thewheel withth efa ulty tire. #
Pull plug 4withth ecable andhose 5out
of thetir einf lation compressor housing. 31
8
Brea kdo wnassista nce