phone MERCEDES-BENZ C-CLASS CABRIOLET 2021 Service Manual

Information on
NearField Communication
(NFC)
NFC enables short- range wi reless data transfer
or (re)connection of a mobile phone with the
multimedia sy stem.
The following functions are available without
having authorised a mobile phone:
R Trans ferring a URL tobe vie wed in the multi‐
media sy stem (see the manufacturer's oper‐
ating instructions).
R Setting up theve hicle's Wi-Fi access da tavia
th e sy stem settings (/ page 260).
Fu rther information can be found at: https://
www.mercedes-benz-mobile.com/
Using a mobile phone with Near-Field Com‐
munication (NFC)
Re quirements:
R NFC is activated on the mobile phone (see
th e manufacturer's operating instructions)
R The mobile phone's screen is switched on
and unloc ked (see the manufacturer's oper‐
ating instructions) Connecting a mobile phone
#
Open stowage compartment co ver1. #
Hold the NFC inter face of the mobile phone
(see manufacturer's operating instructions)
on mat 2or place the mobile phone on mat
2 with the display facing up wards.
The mobile phone is connected tothe multi‐
media sy stem. #
Follow the additional prom pts on the media
display toconnect the mobile phone.
Re placing a mobile phone #
Hold the NFC inter face of the mobile phone
(see manufacturer's operating instructions) on mat
2or place the mobile phone on mat
2 with the display facing up wards.
Fu rther information can be found at: https://
www.mercedes-benz-mobile.com/
Setting there ception and transmission vol‐
ume
Re quirements:
R The mobile phone is authorised
(/ page 298).
Multimedia sy stem:
4 Telephone 5
Z Options
5 Telephone
This function ensures optimal language qualit y. #
Select Reception volume orTransmission
volume. #
Set thevo lume.
Fu rther information on there commended recep‐
tion and transmission volume: https://
www.me rcedes-benz-mobile.com/ Multimedia sy
stem 301

Ad
justing the call and ringtone volume
Multimedia sy stem:
4 System 5
õ Audio 5
Telephone #
Select Speech volume orRingtone volume .#
Set thevo lume.
St arting or stopping mobile phone voice rec‐
ognition
Re quirements:
R The mobile phone is connec tedto the multi‐
media sy stem (/ page 298).
St arting mobile phone voice recognition #
Press and hold theó button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
4 Telephone 5
ª Contacts
Making a call #
Select Numerical keypad. #
Ente rth e number. #
Select w.
The call is made.
Ac cepting a call #
Select Accept .
Re jecting a call #
Select Reject.
No ting an incoming call in "In-Car Of fice" #
If "In-Car Of fice" is available: select
Reminder (/page 308).
Ending a call #
Select =. Ac
tivating functions during a call #
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic onO or off ª.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (/ page 302).
R Another call is being made.
Switching between calls #
Select call #.
The selected call is active. The other call is
on hold.
Ac tivating or ending a call on hold #
Select Continue call orEnd call. 302
Multimedia sy stem

Conducting a conference call
#
Select Create conference call inthete le‐
phone menu.
The new participant is included in the confe r‐
ence call.
Ending an active call #
Select =.
% On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (/ page 302).
If yo ure cei vea call while already in a call, a
message is displa yed. An acoustic signal also
sounds. #
Select Accept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold. If during a call
you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. #
Select Reject.
% This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or
memo rycard. You can store up to6,000 con‐
ta cts.
Depending on the data source, you ha vethefo l‐
lowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
3,000 entri es Fr
om the conta cts menu, you can per form the
fo llowing actions:
R Telephone operation:
- Calling a con tact (/ page 305)
- Calling a new number (/ page 302)
R Navigation (/ page275)
R Compose messa ges (/ page 306)
If a mobile phone is connected tothe multimedia
sy stem (/ page 298) and automatic calling up
(/ page 303) is activated, the mobile phone's
conta cts are displ ayed in the address book.
Downloading mobile phone contacts
Multimedia sy stem:
4 Telephone 5
Z Options 5
Contacts
Au tomatically #
Activate Synchronise contacts automatically
O.
Manual ly #
Deactivate ªSynchronise contacts auto-
matically. Multimedia sy
stem 303

#
Select Synchronise contacts .
Calling up contacts
Multimedia sy stem:
4 Telephone 5
ª Contacts
Depending on thech aracter set, thefo llowing
options can be used tosear chfor contacts:
R sear ching byinitials
R sear ching byname
R searching byphone number #
Ente rch aracters into the sear chfield.
A selection of possible conta cts appears.
Entering more characters into the sear ch
fi eld nar rows down the number of possible
selections. #
Select the conta ct.
A contact can contain thefo llowing de tails:
R phone numbers
R navigation addresses
R geo-coordinates
R Internet address Editing
thefo rm at of a contact's name
Multimedia sy stem:
4 Telephone 5
Z Options 5
Contacts
5 Name format
The following options are available:
R Surname, first name
R Surname First name
R First name Surname #
Select an option.
Overview of importing contacts
Contacts from various sources Source
Requirements:
ò Memory car dThe SD memory card
is inser ted.
ò USB device The USB device is
inserted in the USB
port. Source
Requirements:
ñ Bluetooth ®
con‐
nection Blu
etoo th®
is activa‐
te d in the multimedia
sy stem and on the
re spective device
(see the manufactur‐
er's operating instruc‐
tions).
ó Mobile phone The mobile phone is
connectedtothe mul‐
timedia sy stem. %
Ifth e sending of vCards via Blue tooth®
is
suppor ted, vCards can be recei ved on
mobile phones or netbooks, forex ample.
Importing contacts into the contacts menu
Multimedia sy stem:
4 Telephone 5
Z Options 5
Contacts #
Select Import. #
Select an option. 304
Multimedia sy stem

Saving a mobile phone contact
Multimedia sy
stem:
4 Telephone 5
ª Contacts #
Select the mobile phone conta ctó. #
Select p. #
Select Save in vehicle .
The contact sa ved in the multimedia sy stem
is identified bythef symbol.
Calling a contact
Multimedia sy stem:
4 Telephone 5
ª Contacts #
Ente rch aracters into the sear chfield. #
Select the conta ct. #
Select thete lephone number.
The number is dialled.
Selecting fur ther options in the contacts
menu
Multimedia sy stem:
4 Telephone 5
ª Contacts #
Select a conta ct. #
Select p. Depending on
thestored data, thefo llowing
options are available:
R Call
R Send text message
R Show website (if an Intern et address has
been stored)
R Navigate (if an address has been stored)
R Save as global favourite
R Send DTMF tones (for a number with DTMF
to nes) #
Select an option.
Deleting a contact
Multimedia sy stem:
4 Telephone 5
ª Contacts
Yo u can dele tecontacts stored in theve hicle. #
Sear chforth e conta ct. #
Select the conta ct. #
Select p. #
Select Delete contact . #
Select Yes. Call li
st Call list
overview
Depending on whe ther your mobile phone sup‐
ports the PBAP Blue tooth®
profile or not, this
can ha vediffere nt ef fects on the presentation
and functions of the call list.
If th e PBAP Blue tooth ®
profile is suppor ted, the
ef fects are as follo ws:
R The call lists from the mobile phone are dis‐
pla yed in the multimedia sy stem.
R When connecting the mobile phone, you may
ha ve toconfirm the connection forth e PBAP
Blue tooth ®
profile.
If th e PBAP Blue tooth ®
profile is not suppor ted,
th e ef fects are as follo ws:
R The multimedia sy stem generates its own call
li st s.
R The call list is not synchronised with the call
lists in the mobile phone. Multimedia sy
stem 305

Making a call from
the call list
Multimedia sy stem:
4 Telephone 5
ø Call list #
Select a number.
The call is made. Te
xt messages Overview of
text message functions
If th e connected mobile phone supports the
MAP Blue tooth®
profile, thete xt messa gefunc‐
tions can be used on the multimedia sy stem.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth ®
-
capable mobile phones at a Mercedes-Benz
service centre or at: https://www.mercedes-
benz-mobile.com/
Some mobile phones require fur ther settings
af te r being connected tothe multimedia sy stem
(see manufacturer's operating instructions).
New messages are identified bythei sym‐
bol in the media display and an audible signal. Depending on
the mobile phone, the multimedia
sy stem only displa ysnew incoming text mes‐
sa ge s or the10 0 ne westtext messa ges.
The ú symbol is displa yed when the mobile
phone's message memory is full.
Configuring the displa yedte xt messages
Multimedia sy stem:
4 Telephone 5
Z Options
5 Text message 5
Message display #
Select p.
A menu with thefo llowing options is shown:
R All messages
R New and unread messages
R New messages
R Off (The text messa ges are not displa yed
automaticall y.) #
Select an option.
% The setting may not be acti veuntil the
mobile phone is reconnected. Re
ading text messages
Multimedia sy stem:
4 Telephone 5
i Text message
Re ading a text message #
Select a text messa ge.
The message text is displ ayed.
Using there ad-aloud function #
Select a text messa ge. #
Select Read aloud .
The text messa geisread aloud.
Composing and sending a text message
Multimedia sy stem:
4 Telephone 5
i Text message #
Select Write new text message.
Ad ding a recipient #
Select Press to add recipient. #
Select the conta ct.
Dictating text #
Select Press to dictate. 306
Multimedia sy stem

#
Tostart the dictation function: press on
th e cent ral control element.
The app forth e dictation function is loaded.
If th ere was no prior Internet connection, a
connection is now es tablished. #
Say the message.
The dictation ends automatically af teryou
ha ve finished speaking.
Af terth evo ice message has been processed,
it is shown as text. #
Toreplace a message: selectReplace mes-
sage.
The text that has been dictated and shown
on the display is reset and can be dictated
again.
Editing text #
Select thewo rd. #
Tocall up the cor rection menu: press on
th e cent ral control element.
The following options are available:
R adjusting the capitalisation of words (if
suppor tedby thech aracter set) R
expanding thech oice of words
R deleting the selection
R recording a new dictation #
Tolea vethe menu: selectDone.
Sending text messages #
Select Send text message .
Re plying toate xt message
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Reply.
Calling a text message sender
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Call sender. Deleting
text messages
Multimedia sy stem:
4 Telephone 5
i Text message #
Select p. #
Todel ete a text message: selectDelete. #
Outbox
or #
Select Drafts. In-Car Of
fice "In Car Of
fice" functions
Using "In Car Of fice", you can connect your
online services with the multimedia sy stem.
The following functions are available:
R Display of upcoming meetings in the calen‐
dar
R Selection of a meeting as a destination in the
navigation
R Display of upcoming telephone con fere nces
R Selection of telephone con fere nces for auto‐
matic dialling Multimedia sy
stem 307

R
Displ ayof participants in a telephone con fer‐
ence
R Display and selection of calls tobe made
% Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
% Ifth e! symbol appears in thest atus
line, the "In Car Of fice" service is available in
th eve hicle.
Calling up "In Car Of fice"
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem.
R You ha vea user account on the Mercedes
me por tal (https://me.me rcedes-benz-com).
R The "In Car Of fice" service is acti vated in the
Mercedes me por tal.
R You ha vean account with an online service,
fo rex ample Of fice 365. #
Select In Car Office . Switching automatic
start of "In Car Of fice"
on/off
Multimedia sy stem:
4 System 5
In Car Office options #
Switch Start In Car Office automatically on
O or off ª.
If th e automatic start of "In Car Of fice" is
switched on, displ ays with options rega rding
upcoming appointments automatically
appear in the media displa y.
If th e automatic start of "In Car Of fice“ is
switched off, you can call up the application
via the main menu.
Selecting "In Car Of fice" functions
Multimedia sy stem
4 In Car Office #
Select an appointment.
Depending on the appointment and the
st ored information, thefo llowing functions
are available:
R Start route guidance/ Cancel route guid.
R Display participants R
Set up call /Connect now #
Select a function.
Ma rking an entry in theto -do list as comp le‐
ted
Multimedia sy stem
4 In Car Office #
Select an entry intheto -do li stO .
The following functions are available:
R Mark the selected entry as concluded or
st ill open
R Call up the selected entry w
R Tostart automatic processing of theto-
do lis t:Start to-do items
No ting an incoming call
When youre cei vean incoming call a prom pt
appears asking whe ther the call should be
accep ted, rejected or no ted. #
Select Reminder.
The call is rejected and au tomatical lyadded
to the "In Car Of fice" to-do li st. 308
Multimedia sy stem

Mercedes-Benz link
Overview of Mercedes-Benz Link
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Using Mercedes-Benz Link,
various functions
and selected mobile phone apps can be transfer‐
re dto the media displa y.
The Mercedes-Benz Link contro l box supplemen‐
ta ry equipment is requiredforth is. You can
obtain this at a Mercedes-Benz Service Cent re.%
The Mercedes-Benz Link contro l box uses
th e Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it.
Connecting Mercedes-Benz Link with the
mu ltimedia sy stem #
Connect the Mercedes-Benz Link control box
with theç USB port of the multimedia
connection unit using a suitable connecting
cable.
% A suitable connecting cable is available sep‐
arately at a Mercedes-Benz Service Cent re.
Using Mercedes-Benz Link
Re quirements:
R The Mercedes-Benz Link control box is con‐
nec ted with the multimedia sy stem using the
ç USB port. Multimedia sy
stem:
4 Connect 5
Mercedes-Benz Link #
Select MB Link.
The mobile phone functions and apps are
av ailable and shown on the media displa y.
Yo u can find more information in the Mercedes-
Benz Link control box operating instructions.
Ending Mercedes-Benz Link
Multimedia sy stem:
4 Connect 5
Mercedes-Benz Link #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e Mercedes-Benz Link control box and the
multimedia sy stem.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Multimedia sy
stem 309

Apple CarPlay
®Overview of Apple CarPlay
®&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay ®
. They are oper‐
ated using the cent ral control element or theSiri
®
vo ice control sy stem. You can activate the
vo ice control sy stem bypressing and holding the
ó button on the multifunction steering wheel.
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay ®
to the multimedia sys‐
te m.
The availability of Apple CarPlay ®
may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Apple CarPlay ®
is a regis tere d trademark of
Apple Inc.
Information on Apple CarPlay ®
While using Apple CarPlay ®
va rious functions of
th e multimedia sy stem, e.g. telephony or the
media sources Blue tooth ®
audio and iPod ®
, are
una vailable.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone. Connecting an iPhone
®
via Apple CarPlay ®
Re quirements:
R Apple ®
operating sy stem version iOS 8.3 or
abo veis ins talled on the iPhone ®
.
R An Internet connection is requiredforth e full
ra nge of functions for Apple CarPlay ®
.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 331).
Multimedia sy stem:
4 Connect 5
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay ®
will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list. 310
Multimedia sy stem