stop start MERCEDES-BENZ C-CLASS COUPE 2011 Owner's Manual

Automatic transmission
i
It is only possible to shif tthe transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 159).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 226).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll. G
WARNING
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your vehi-
cle and it could roll away.
X Take your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
X Pull away. Hill start assist will not function if:
R
you are pulling away on a level road or a
downhill gradient.
R on vehicles with automatic transmission,
the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
General notes The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving.
The engine starts automatically when you pull
away again. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Example: ECO start/stop display
The ECO start/stop function is activated each
time the engine is switched on. If all condi-
tions for automatic engine switch-off are ful-
filled (Y
page 141), ECO symbol :is shown
in green in the multifunction display.
If not all conditions are fulfilled, ECO sym-
bol :is shown in yellow.
If the ECO start/stop function is deactivated
(Y page 142), ECO symbol :is not shown. G
WARNING
If the engine is switched off and the ECO sym-
bol is shown in green in the multifunction dis-
play, the engine has been switched off auto- 140
DrivingDriving and parking

matically. All of the vehicle's systems remain
active. If you open the door, unfasten your
seat belt or remove your foot from the brake
pedal, the engine will automatically start. The
vehicle may begi nmoving. You could suffer
serious or even fatal injury or cause an acci-
dent resulting in injury or death.
Never leave the vehicle while the ECO symbol
in the multifunction display is shown in green
or yellow .Always secure the vehicle against
rolling away before leaving it.
! Always switch the ignition off and take the
key with you when leaving the vehicle.
Automatic engine switch-off The engine is only switched off if:
R
the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on.
R the bonnet is closed.
R the vehicle is not being steered.
R the driver's door is closed and the seat belt
is fastened.
i The engine can be switched off automat-
ically a maximum of four times (initial stop
and three repeats) in succession .The ECO
symbol is shown in yellow in the multifunc-
tion display after the engine has been star-
ted automatically for the fourth time. The
engine can only be switched off automati-
cally again when the ECO symbol is shown
in green in the multifunction display.
i During an automatic engine switch-off, air
conditioning is reduced. If full air condition-
ing is required, the ECO start/stop function can be switched off with the ECO button
(Y
page 142).
Vehicles with manual transmission The ECO start/stop function switches off the
engine automatically at low speeds.
X
Brake the vehicle until it comes to a stand-
still.
X Engage neutral N(Ypage 145) (follow
gearshift instruction :to engage neutral
N, if necessary).
X Release the clutch pedal.
The engine is switched off automatically.
Vehicles with automatic transmission
The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill and the brake remains
depressed with the transmission in position
D or N.
i You can still activate HOLD when the vehi-
cle is stationary, even if the engine has
been switched off automatically .Itis then
not necessary to continue applying the
brakes during the automatic stop phase.
When you depress the accelerator pedal,
the engine starts automatically and the
braking effect of the HOLD function is deac-
tivated. Depress the accelerator pedal
carefully, as the engine must be started
first. Driving
141Driving and parking Z

Automatic engine start
The engine is started automatically if:
R
the ECO start/stop function is deactivated
by pressing the ECO button.
R the vehicle starts to roll.
R the brake system requires this.
R the battery's charge status is too low.
R the driver's seat belt is removed or the driv-
er's door is opened.
R the bonne tis opened.
R you shift the transmission from position D
to R.
R you steer the vehicle.
Vehicles with manual transmission
The engine is started automatically if you:
R depress the clutch pedal
R depress the accelerator pedal
! Only engage gear when the clutch pedal
is depressed.
Vehicles with automatic transmission
The engine is started automatically if you:
R release the brakes when in transmission
position Dor N, unless the HOLD function
is activated or
R engage reverse gear Ror
R depress the accelerator pedal
i Shifting the transmission to position P
does not start the engine. Deactivating/activating the ECO start/
stop function X
To deactivate: press button:.
Indicator lamp ;and the ECO symbol in
the multifunction display go out.
X To activate: press button :.
Indicator lamp ;lights up and the ECO
symbol is shown in green in the multifunc-
tion display.
If not all conditions are fulfilled, the ECO
symbol is shown in yellow in the multifunc-
tion display. If this is the case, the ECO
start/stop function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will
then not be switched off automatically when
the vehicle stops.
i The ECO start/stop function is activated
each time the engine is switched on. 142
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 177) or DISTRONIC
PLUS (Y page 164).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluste rgo
out.
X Try to start the engine again (Y page 138). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start.T
he starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 329).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
143Driving and parking Z

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop, e.g. a Mercedes-Benz Service Centre.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 303). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
At coolant temperatures under 120 †, drive on to the nearest
qualified specialist workshop, e.g. to a Mercedes-Benz Service
Centre.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. Manual transmission
Gear lever
Gear lever
!
Only engage gear when the clutch pedal
is depressed.
! When shifting between 5thand 6thgear,
you should always push the gear lever all the way to the right. Otherwise, you could
shift unintentionally into
3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing
a trailer, you must shift into gear 1, 2or3
in good time. This uses the engine's braking
effect.T his relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. 144
Manual transmissionDriving and parking

Shifting to neutral N
X
Depress the clutch pedal fully.
X Move the gear lever to position N:.Neutral N with ECO start/stop func-
tion activated
In neutral N, the engine is switched off if the
vehicle speed is below a certain threshold and
the clutch pedal is not depressed.
For further information on the ECO start/stop
function, see (Y page 140). Engaging reverse gear
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 140).
X Move the gear lever firmly to the left
beyond the point of resistance and then
forwards. Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift gear according to gearshift recom-
mendation :shown in the multifunction
display of the instrumen tcluster. Automatic transmission
Important safety notes
G
WARNING
The movemen tofthe pedals must not be
impaired in any way.D o not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you
to lose control of your vehicle and cause an
accident.
i Bear in mind that the power transmission
between the engine and the transmission
is interrupted when the engine is switched
off. Therefore, to prevent the vehicle from
rolling away, shift the automatic transmis-
sion to position Pand apply the parking
brake when the engine is switched off and
the vehicle is stationary. Automatic transmission
145Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. Releasing the parking lock manually
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P, e.g. if you wish to
tow the vehicle away. !
Do not use any sharp-edged objects to lift
up the selector lever cover in the centre
console. Otherwise, the selector lever
cover could be damaged.
X Engage the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object, (e.g. ascrewdriver wrapped in cloth) from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneously move the selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 152
RefuellingDriving and parking

Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They could release the parking brake. This
could lead to a serious or fatal accident. G
WARNING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass-
land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the kerb. Switching off the engine
Important safety notes G
WARNING
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As a result, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others. Therefore, do not switch off the engine while
you are driving.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the parking brake firmly.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can only be removed if the trans-
mission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 137).
The engine stops and all the indicator
lamps in the instrumen tcluste rgo out.
i When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0, i.e. key removed.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. 158
ParkingDriving and parking

on vehicles with automatic transmission,
select shift range
1,2or 3.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Heavy and light loads G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constant slight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed. This improves the grip of the
brakes.
Wet road surface If driving in heavy rain for a prolonged period
of time without braking, there may be a
delayed reaction from the brakes when brak-
ing for the first time. This may also occur after
the vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion. Limited braking performance on salt
treated roads G
WARNING
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly lon-
ger braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully, without put-
ting other road users at risk, when you are
driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
New brake pads/linings G
WARNING
New brake pads/linings only reach their opti-
mum braking effect after several hundred kil-
ometres of driving. Before this optimum brak-
ing effect is reached, you should compensate
for the reduced braking effect by applying
greater pressure when braking. This also
applies after the brake discs or the brake
pads/linings have been replaced.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. 160
Driving tipsDriving and parking

On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select shift range 1,2or 3in good
time. By doing so, you will make use of the
braking effect of the engine, which relieves
the load on the brake system and prevents
the brakes from overheating and wearing too
quickly.
If a slower-moving vehicle is detected in front,
DISTRONIC PLUS causes your vehicle to
brake and maintain a preset distance to the
vehicle in front. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
DISTRONIC PLUS is only an aid designed to
assist driving. The driver remains fully respon-
sible for the vehicle's distance from other
vehicles, the vehicle's speed and for braking
in good time.
DISTRONIC PLUS does not react in particular
to:
R pedestrians
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front,e .g. motorcycles, or vehi-
cles driving on a different line. Therefore,
always pay attention to traffic conditions even
when DISTRONIC PLUS is activated. Other-
wise, you may fail to recognise dangers in
time, cause an accident and injure yourself
and others. G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC doe snot
recognise or no longer recognises the vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to a lane with faster moving
traffic
R in complex driving situations or where lanes
are diverted, e.g. at roadworks on a motor-
way
DISTRONIC PLUS otherwise maintains the
current speed set by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the roads are slippery, snow-covered or
icy. The wheels could lose their grip when
braking or accelerating. The vehicle could
start to skid.
R if the sensors are dirty or there is poor vis-
ibility, e.g. due to snow, rain or fog. Dis-
tance control may be impaired.
Always pay attention to traffic conditions
even when DISTRONIC PLUS is activated.
Otherwise, you may fail to recognise dangers
in time, cause an accident and injure yourself
and others.
! You must deactivate the radar sensor sys-
tem in certain countries and near radio
telescope facilities. You will find further
information under "Radar sensor system"
in the index.
The radar sensor system is automatically
deactivated near radio telescope facilities
(Y page 363).
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
(Y page 226) and operational. Driving systems
165Driving and parking Z