towing MERCEDES-BENZ C-CLASS COUPE 2011 Service Manual

i
There are various mobile phone brackets
that may be fitted to your vehicle; in some
cases, these are country-specific.
i Even if your vehicle is equppied with con-
venience telephony, you can connect a
Bluetooth ®
-capable mobile phone with
Audio 20 or COMAND Online via the Blue-
tooth ®
interface.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Inserting the mobile phone X
Open the telephone compartment
(Y page 285).
X Place the mobile phone bracket into the
pre-installed bracket (see the separate
mobile phone bracket installation instruc-
tions).
X Insert the mobile phone into the mobile
phone bracket (see the separate mobile
phone bracket installation instructions).
If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
i On some mobile phone brackets, first you
have to connect the mobile phone via Blue-
tooth ®
with a mobile phone bracket (see
the separate operating instructions for the
mobile phone bracket).
On these mobile phone brackets, the
mobile phone does not have to be inserted
into the bracket for you to be able to use
the telephone functions. In this case, the
charging function and aerial function are
not available. Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the luxury multi-
function steering wheel. You can operate
other mobile phone functions via the on-
board computer (Y page 219).
When you take the key out of the ignition lock,
the mobile phone stays on but you can no
longer use the hands-free system.
If you are making a call and you would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call will be ended.
i When a mobile phone bracket is used that
is connected to the mobile phone via Blue-
tooth ®
: if you want to continue a call in
"Private mode", you have to perform the
necessary steps on the mobile phone (see
the separate mobile phone operating
instructions).
You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment,t here is aUSB connection and an AUX-
IN connection/Media Interface fitted in the
stowage compartment (Y page 285). X
To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket dow nand allow it to engage. Features
293Stowing an d features Z

Garage door opener
Important safety notes The HomeLink
®
garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
i The garage door opener is only available
for certain countries. Observe the legal
requirements in each country.
The HomeLink ®
garage door opener is
compatible with most Europea ngarage and
gate opener drives. More informatio non
HomeLink ®
and/o rcompatible products is
available from:
R any Mercedes-Benz Service Centre
R the HomeLink ®
hotline
(0) 08000 466 354 65 (free of charge) or
+49 (0) 6838 907 277 (charges apply)
R on the Internet at:
http://www.homelink.com
Programming the integrated garage
door opener in the rear-view mirror Programming
G
WARNING
Only press the transmitter button on the inte-
grated garage door opener if there are no per-
sons or objects present within the sweep of
the garage door. Persons could otherwise be
injured as the door moves. Integrated garage door opener in the rear-view mir-
ror Garage door remote control
Ais not part of
this integrated garage door opener.
i To achieve the best results, insert new
batteries in garage door remote control
A before programming.
X Before programming for the first time, clear
the memory of the integrated garage door
opener (Y page 296).
X Turn the key to position 2in the ignition
lock.
X Press and hold one of transmitter but-
tons ;to? on the integrated garage door
opener.
After a short time, indicator lamp :starts
flashing yellow.
i Indicator lamp :flashes yellow immedi-
ately the first time that the transmitter but-
ton is programmed. If this transmitter but-
ton has already been programmed, indica-
tor lamp :only starts flashing yellow after
10 seconds have elapsed.
X Release the transmitter button.
X Point transmitter button Bof garage door
remote control Atowards the transmitter
buttons on the rear-view mirror at a dis-
tance of 5 to 20 cm.
i The required distance between garage
door remote control Aand the integrated
door opener depends on the garage door
drive system. You might require several
attempts. You should test every position for
at least 25 seconds before trying another
position.
X Press and hold transmitter button Bon
garage door remote control Auntil indi-
cator lamp :lights up green.
The programming has been successful if
indicator lamp :lights up or flashes
green.
X Release transmitter button ;,=or? on
the integrated garage door opener and the
transmitter button on garage door remote
control B. 294
FeaturesStowing and features

If indicator lamp
:lights up red:
X Repeat the programming procedure for the
transmitter buttons. When doing so, vary
the distance betwee nthe garage door drive
remote control and the rear-view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After pro-
gramming, you must synchronise the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronising the rolling code
Your vehicle must be within reach of the
garage or gate opener drive. Make sure that
neither your vehicle nor any persons/objects
are present within the sweep of the door or
gate.
Observe the safety notes when performing
the rolling code synchronisation.
X Turn the key to position 2in the ignition
lock.
X Press the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under "Pro-
gramming of additional remote controls").
i Usually, you now have 30 seconds to ini-
tiate the next step.
X Press the previously programmed button of
the integrated HomeLink ®
garage door
opener repeatedly until the door starts to
move.
The rolling code synchronisation is then
complete.
Problems when programming
If you have problems when programming the
integrated garage door opener, please note
the following:
R check the transmitter frequency of garage
door remote control A(this can usually be
found on the rear of the remote control).
R change the batteries in garage door remote
control A.This increases the likelihood that garage door remote control
Awill
send a strong and precise signal to the
integrated remote control in the rear-view
mirror.
R when programming, hold garage door
remote control Aat different distances
and angles from the transmitter button that
you are programming. Try various angles at
a distance of between 5 and 30 cm or the
same angle but varying distances.
R if there is another remote control for the
same garage door drive, perform the pro-
gramming steps again using this remote
control. Before performing these steps,
make sure that new batteries have been
fitted in the garage door drive remote con-
trol.
R note that some remote controls transmit
only for a limited period (the indicator lamp
on the remote control goes out). Press the
button on the remote control again before
transmission ends.
R align the aerial cable of the garage door
opener unit. This can improve signal recep-
tion/transmission.
Opening or closing the garage door Once programmed, the integrated garage
door opener will assume the function of the
garage door system's remote control. Please
also read the operating instructions for the
garage door system.
X
Turn the key to position 2in the ignition
lock.
X Press overhead control panel transmitter
button ;,=or? that you have pro-
grammed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp :lights up green.
Garage door system with a rolling code:
indicator lamp :flashes green.
i The transmitter will transmit a signal for
as long as the transmitter button is
pressed. The transmission is halted after a
maximum of 10 seconds, and indicator Features
295Stowing and features Z

lamp
:flashes yellow. Press the transmit-
ter button again, if necessary.
Clearing the memory of the integrated
garage door opener in the rear-view mir-
ror X
Turn the key to position 2in the ignition
lock.
X Press transmitter buttons ;and ?.
The indicator lamp lights up yellow.
X Press and hold transmitter buttons ;
and ?until the indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. 296
FeaturesStowing and features

Frequencies for the garage door opener
The radio type approval number and the frequency range for the garage door opener can be
found on the Internet at: http://www.mercedes-benz.de/betriebsanleitung. Floormat on the driver's side
G
WARNING
Make sure that there is sufficien tclearance
around the pedals when floormats are used,
and that the floormats are properly secured.
The floormats must be correctly secured at all
times using retainers and press-studs.
Before you drive off, chec kthe floormats and
secure if necessary. Afloormat which is not
properly secured can slip and, thereby, inter-
fere with the movemen tofthe pedals.
Do not place floormats on top of one another. X
Slide the seat backwards.
X To fit: place the floormat in the footwell.
X Press studs :onto retainers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormat. Retrofitted anti-glare film
Anti-glare film retrofitted to the inside of the
windows can interfere with radio/mobile
phone reception. This is particularly the case
for conductive or metallic-coated films. Infor-
mation about anti-glare film can be obtained
from any Mercedes-Benz Service Centre. Features
297Stowing and features Z

Useful information
............................314
Where will I find...? ...........................314
Flat tyre ............................................. 316
Battery ............................................... 325
Jump-starting .................................... 329
Towing and tow-starting ..................330
Electrical fuses ................................. 333 313Breakdown assistance

Example: first-aid kit in an open stowage space
X Remove first-aid kit :.
i Check the expiry date on the first-aid kit
at leas tonce a year .Replace the contents
if necessary, and replace missing contents. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat. X
Pull tab :upwards.
X Remove fire extinguisher ;.
i Have the fire extinguisher refilled after
each use and checked every one or two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirement sinall coun-
tries concerned. Vehicle tool kit
The vehicle tool kit can be found in the stow-
age well under the boot floor.
i Vehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g. a
jac korw heel wrench. Country-specific dif-
ferences are possible. Some tools for
changing a wheel are specific to the vehi-
cle. To obtain tools approved for your vehi-
cle, visit a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
X Vehicles with a TIREFIT kit: lift up the
boot floor (Y page 288). :
Tyre sealant filler bottle
; Tyre inflation compressor
= Towing eye
? Folding wheel chock
A Wheel wrench
B Jack
C One pair of gloves (behind jack)
X Vehicles with a spare
wheel/"Minispare" emergency spare
wheel: lift up the boot floor (Y page 288). Where will I find...?
315Breakdown assistance

:
Vehicle tool kit tray
; Stowage well
= Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
R Foldable wheel chock
R Fuse allocation chart
R Jack
R One pair of gloves
R Wheel wrench
R Towing eye Spare wheel/"Minispare" emergency
spare wheel
The spare wheel or "Minispare" emergency
spare wheel can be found in the stowage well
under the boot floor.
X Lift the boot floor upwards (Y page 288). X
To remove the spare wheel or
"Minispare" emergencys pare wheel:
remove vehicle tool kit tray :.
X Turn stowage well ;anti-clockwise and
remove it.
X Remove the spare wheel or "Minispare"
emergency spare wheel =.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 321). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 324)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre.
X Stop the vehicle as far away as possible
from traffic on solid ,non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Switch off the engine. 316
Flat tyreBreakdown assistance

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover :of positive terminal ;in the direction of the arrow.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Allow the engine to run for a few minutes before disconnecting the jump lead.
X First, remove the jump lead from earth point Aand negative terminal ?, then from positive
terminal ;and positive terminal =, each time disconnecting from the contacts on your
own vehicle first.
X After removing the jump lead, close cover :on positive terminal ;.
X Have the battery checked at a qualified specialist workshop, e.g. a Mercedes-Ben zService
Centre. The jump-starting procedure is not a standard operating state; therefore, have the
battery checked. Towing and tow-starting
Important safety notes
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force. 330
Towing and tow-startingBreakdown assistance

Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weigh tofyour vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/hm ust
no tb e exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button .Turn
the key to position 2in the ignition loc kand
shift the automatic transmission to N.
Then, tur nthe key back to 0and leave it in
the ignition lock.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position
P(Y page 152).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 84). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 73) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y
page 201).
X Remove the towing eye from the vehicle
tool kit (Y page 315). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
331Breakdown assistance Z