MERCEDES-BENZ C-Class COUPE 2013 CL204 Owner's Manual

Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 135). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 292).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
139Driving and parking Z

Problem Possible causes/consequences and
0001 Solutions
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 276). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake. Selector lever
Overview of transmission positions Example: selector lever
0011
Park position with selector lever lock
000E Reverse gear
000F Neutral
0010 Drive 140
Automatic transmissionDriving and parking

Transmission position and drive
program display 0002
Transmission positio ndisplay
0003 Drive program display
The current position of the selector lever is
shown by the indicators nex tto the selector
lever.
The indicators light up when the SmartKey is
inserted into the ignition lock. The indicators
go out when the SmartKey is removed from
the ignition lock. Transmission positions
0003
Park position
Do not shift the transmission into
position P(Ypage 150) unless the
vehicle is stationary. The parking
lock should not be used as a brake
when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
If the vehicle electronics are
malfunctioning, the selector lever
may be locked in position P. To
release a locked selector lever, see
"Manual override of parking lock"
(Y page 147). 0004
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
141Driving and parking Z

0002
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g .to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position Nif the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral Ncan damage
the drive train. 0009
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D.This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program: (Y page 142)
R the position of the accelerator pedal
R the road speed Driving tips
AMG vehicles When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch
function depends on the drive program
selected. Kickdown Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. Program selector button
General notes The program selector button allows you to
choose between different driving
characteristics.
Example: program selector button
E
Economy Comfortable, economical
driving
S
Sport Sporty driving style
M
Manual Manual gear shifting
i
For further information on the automatic
drive program, see (Y page 143).
Only change from automatic drive program
E or Sto manual drive program Mwhen the
vehicle is stationary.
X Press program selector button 0002
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display. 142
Automatic transmissionDriving and parking

AMG vehicles
Drive progra
mselector with manual drive program C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
S+
SportPlus Extremely sporty driving
style
M
Manual Manual gear shifting
RS
RACE
START Optimal vehicle
acceleration from a
standstill
i
For further information on the automatic
drive program, see (Y page 143).
Only change from automatic drive program C,
S or S+ to manual drive program Mwhen the
vehicle is stationary.
X Turn drive program selector 0002until the
desired drive program appears in the
multifunction display in the speedometer.
The drive program indicato rondrive
progra mselector 0002lights up in red.
i The automatic transmission shifts to
automatic drive program Ceach time the
engine is started.
i RScannot be selected during normal
driving. For further information on RACE
START, see (Y page 169). Steering wheel paddle shifters
0002
Left-hand steering wheel paddle shifter
0003 Right-hand steering wheel paddle shifter
In the automatic drive program, you can
restrict or derestrict the shift range by using
the steering wheel paddle shifters
(Y page 144).
In the manual drive program, you can change
gear using the steering wheel paddle shifters
or the selector lever (Y page 145).
i You can only change gear with the
steering wheel paddle shifters when the
transmission is in position D. Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterized by the following:
R comfort-oriented engine and automatic
transmission settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully
R increased sensitivity. This improves driving
stability on slippery road surfaces, for
example
R the automatic transmission shifting up
sooner .This results in the vehicle being
driven at lower engine speeds and the
wheels being less likely to spin Automatic transmission
143Driving and parking Z

Drive program
S(drive programs Sand S+on
AMG vehicles) is characterized by the
following:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R the fuel consumption possibl ybeing higher
as a result of the later automatic
transmission shift points Shift ranges
Introduction When the automatic transmission is in
position
D, it is possible to restrict or
derestrict the shift range (Y page 144).
The shift range selected is shown in the
multifunction display. The automatic
transmission shifts only as far as the selected
gear.
Shift range: 0008
You can use the engine's braking
effect
000A
You can use the braking effec
tof
the engine on downhill gradients
and for driving:
R on steep mountai nroads
R in mountainous terrain
R in arduous conditions 000E
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
X
Press the selector lever to the left towards
D–.
or X
Pull the left-hand steerin gwheel paddle
shifter.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the
automatic transmission protects against
engine damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to
accelerate, the automatic transmission
shifts up, even if the shift range is
restricted. This prevents the engine from
overrevving.
Extending the shift range X
Briefly press the selector lever to the right
towards D+.
or
X Pull the right-hand steering wheel paddle
shifter.
The shift range is derestricted.
Clearing the shift range restriction X
Press and hold the selector lever towards
D+ until Dis shown once more in the
multifunction display.
or
X Pull and hold the right-hand steering wheel
paddle shifter until Dis shown again in the
multifunction display.
The automatic transmission shifts from the
current shift range directly to D.
Selecting the ideal shift range X
Press the selector lever to the left towards
D– and hold it in position.
or 144
Automatic transmissionDriving and parking

X
Pull the left-hand steerin gwheel paddle
shifter and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching on the manual drive program The manual drive program is only available for
vehicles with the dynamic handling package
and for AMG vehicles.
Manual drive program Mdiffers from drive
program S(or, in the case of AMG vehicles,
drive programs Sand S+) with regard to:
R spontaneity
R responsiveness
R smoothness of the gear changes
X Press the program selector button
(Y page 142) repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 143) until Mappears in the
multifunction display.
The indicator Mon the drive program
selector lights up in red.
Upshifting i
Vehicles with the dynamic handling
package: if the maximum engine speed for
the shift range is reached and you continue
to accelerate, the automatic transmission
shifts up. If manual drive program Mhas
been selected, the automatic transmission
does not switch up.
X Briefly press the selector lever to the right
towards D+.
or X
Pull the right-hand steering wheel paddle
shifter (Y page 143).
The automatic transmission shifts up to the
next gear.
AMG vehicles
! In manual drive program M, the automatic
transmission does not shift up
automatically even when the engine
limiting speed for the current gear is
reached. When the engine limiting speed is
reached, the fuel supply is cut to prevent
the engine from overrevving. Always make
sure that the engine speed does not reach
the red area of the tachometer. There is
otherwise a risk of engine damage.
Before the engine speed reaches the red area,
an upshift indicator appears in the
multifunction display. 0002
Gear indicator
0003 Upshift indicator
Downshifting X
Briefly press the selector lever to the left
towards D–.
or
X Pull the left-hand steering wheel paddle
shifter (Y page 143).
The automatic transmission shifts down to
the next gear.
i If you brake the vehicle or stop without
shifting down, the automatic transmission
will shift down to a gear that will allow the
vehicle to accelerate or pull away again.
i Vehicles with the dynamic handling
package: to avoid overrevving the engine
when downshifting, the automatic Automatic transmission
145Driving and parking Z

transmission does not shift to a lowe
rgear
if this would result in the maximum engine
speed being exceeded.
i If you desire maximum acceleration, push
the selector lever to the left or pull and hold
the left-hand steering wheel paddle shifter
until the transmission shifts to the optimal
gear for the curren tspeed.
Kickdown i
AMG vehicles: it is not possible to use
kickdown in manual drive program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
i During kickdown, you cannot change gear
using the steering wheel paddle shifters or
the selector lever.
Switching off the manual drive program X
Vehicles with the dynamic handling
package: press the program selector
button (Y page 142). Mis no longer shown
in the multifunction display.
X AMG vehicles: turn the drive program
selector (Y page 143) until C,Sor S+
appears in the multifunction display. 146
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. Refueling
147Driving and parking
Z

You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors .Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process .Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
ou tw hen the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 337). Refueling
Opening/closing the fuel filler flap 0002
To open the fuel filler flap
0003 To insert the fuel filler cap
0022 Tire pressure table
0021 Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
000E in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
To open X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0002.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0003.148
RefuelingDriving and parking