lock MERCEDES-BENZ C-CLASS COUPE 2018 Service Manual

Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: if the SmartKey is in close prox-
imity to the vehicle, the convenience closing
function is available.
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the panorama roof with power tilt/slid-
ing panel
You can then close the roller sunblinds.
Notes on the automatic reversing feature for:
Rthe side windows (Ypage 87)
Rthe panorama roof with power tilt/sliding
panel (Ypage 91)
Using the SmartKey
XPress and hold the &button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
XPress and hold the &button once more
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
XTo interrupt convenience closing: release
the & button.
Using KEYLESS-GO
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m).
XTouch recessed sensor surface :on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
Make sure you only touch recessed sensor
surface :.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
XTouch recessed sensor surface :on the
door handle again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 88).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 88).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Side windows89
Opening and closing
Z

Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Panorama roof with power tilt/sliding
panel
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
90Panorama roof with power tilt/sliding panel
Opening and closing

!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Only for vehicles with panorama roof with
power tilt/sliding panel:
GWARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding panel
can only be operated when the roller sunblind is
open.
Panorama roof with power tilt/sliding panel91
Opening and closing
Z

XTurn the SmartKey to position1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
If the panorama roof with power tilt/sliding
panel is raised at the rear, it automatically low-
ers slightly at higher speeds. The noise level in
the vehicle interior is reduced as a result. At low
speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off
the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door.
When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior. If the panorama roof with
power tilt/sliding panel makes contact with a
roof carrier approved by Mercedes-Benz, the
sunroof will lower slightly but remain raised at
the rear.
Rain-closing feature
The raised panorama roof with power tilt/sliding panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on:
Rthe road speed
Rthe intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3switch in any
direction.
To raise the panorama roof with power tilt/slid- ing panel again, press the 3switch in direc-
tion :.
The rain-closing feature is then deactivated until
you:
Rpress or pull the 3switch in any direction
or
Rturn the SmartKey to another position in the
ignition lock (Ypage 126)
Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature
The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
GWARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
92Panorama roof with power tilt/sliding panel
Opening and closing

If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the roller sun-
blinds
:To open
;To open
=To close
You can only close the roller sunblinds when the
panorama roof with power tilt/sliding panel is
closed.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress the 3switch in direction :.
Both roller sunblinds open, then the pano-
rama roof with power tilt/sliding panel is
raised.
XPull the 3switch in direction ;.
The sunblinds open.
XPull the 3switch in direction =.
The roller sunblinds close when the panorama
roof with power tilt/sliding panel is closed.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in
the corresponding direction. You can stop auto- matic operation by pressing or pulling again.
Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
!
If the panorama roof with power tilt/sliding
panel and the roller sunblinds cannot be fully
opened or closed after resetting, contact a
qualified specialist workshop.
Reset the panorama roof with power tilt/sliding
panel or the roller sunblinds if the panorama
roof with power tilt/sliding panel or the front
roller sunblind does not move smoothly.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the 3switch repeatedly to the point of
resistance in the direction of arrow :until
the panorama roof with power tilt/sliding
panel is fully closed.
XKeep the 3switch pulled for an additional
second.
XPull the 3switch several times in the
direction of arrow :until the roller sunblinds
are closed.
XKeep the 3switch pulled for an additional
second.
XMake sure that the panorama roof with power
tilt/sliding panel and the roller sunblinds can
be fully opened and closed again.
XIf this is not the case, repeat the steps above
again.
Problems with the panorama roof with power tilt/sliding panel
In the following section, the term "sliding sunroof" refers to the panorama roof with power tilt/
sliding panel.
Panorama roof with power tilt/sliding panel93
Opening and closing
Z

GWARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the automatic closing process
The closing process is stopped.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
ProblemPossible causes/consequences and MSolutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause.If the panorama roof with power tilt/sliding panel is obstructed during
closing and reopens again slightly:
XImmediately after it blocks, pull the3switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed with more
force.
If the panorama roof with power tilt/sliding panel is obstructed again
during closing and reopens again slightly:
XImmediately after it blocks, pull the 3switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed without
the automatic reversing feature.
94Panorama roof with power tilt/sliding panel
Opening and closing

Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Observe the following when adjusting steering
wheel :, seat belt ;and driver's seat =:
Ryou are as far away from the driver's air bag as
possible
Ryou are sitting in a normal upright position
Ryour thighs are slightly supported by the seat
cushion
Ryour legs are not entirely stretched and you
can depress the pedals properly
Rthe back of your head is supported at eye level
by the center of the head restraint
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instrument
cluster clearly
Ryou should have a good overview of traffic
conditions
Rthe seat belt is pulled snugly against the body and is routed across the center of your shoul-
der and across your hips in the pelvic area
Further related subjects:
RAdjusting the seats electrically (Ypage 97).
RAdjusting the steering wheel electrically
(Ypage 101).
RFastening the seat belt correctly (Ypage 47).
RAdjusting the rear-view mirror and exterior
mirrors (Ypage 103).
RStoring the seat, steering wheel, exterior mir-
ror and head-up display settings with the
memory function (
Ypage 106).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 49) and "Children in the Vehicle"
(Ypage 59).
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Seats95
Seats, steering wheel and mirrors
Z

The head restraint also lowers on vehicles with
electric seat adjustment.
XPull the seat release handle:and fold the
backrest forwards as far as it will go.
The seat moves automatically to the foremost position.
Folding the seat backrest back
XSwing back the seat backrest.
If the rear seat backrest is not engaged, this
will be shown in the multifunction display in
the instrument cluster. A warning tone also
sounds.
The seat moves automatically to the stored
position.
If the previous position can no longer be set, e.g.
because of luggage in the rear-compartment
footwell or after occupants have entered the
rear-compartment:
XPull seat release handle :again and return
the seat backrest to an upright position.
The seat locks in the new seat fore-and-aft
adjustment position.
GWARNING
If the backrest is not engaged, it could fold
forwards during a braking maneuver or in the
event of an accident, for example. The seat
backrest will then push the vehicle occupant
against the seat belt. The seat belt can no
longer offer the intended level of protection
and could even cause injuries. There is an
increased risk of injury.
Before each journey, make sure that the back-
rest engages fully as described.
Adjusting the 4-way lumbar support
:Raises the backrest contour
;Softens the backrest contour
=Lowers the backrest contour
?Hardens the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum sup-
port for your back.
Adjusting the AMG Performance Seat
To adjust the contour of the seat and for
improved lateral support, you can individually
adjust the front seats.
Adjusting the side bolsters of the seat cush-
ion
XTo set narrower: press button:.
XTo set wider: press button;.
To adjust the side bolsters of the seat back- rest
XTo set narrower: press button=.
XTo set wider: press button?.
Seats99
Seats, steering wheel and mirrors
Z

Switching the seat heating on/off
Switching on/off
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to high temperatures may be
affected or they may even suffer burn-like
injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
The three red indicator lamps in the button indi-
cate the heating level you have selected.
The system automatically switches down from
level 3to level 2after approximately eight
minutes.
The system automatically switches down from
level 2to level 1after approximately ten
minutes.
The system automatically switches off approx-
imately 20 minutes after it is set to level 1.
XTurn the SmartKey to position1or2 in the
ignition lock (Ypage 126).
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
heating may switch off.
iIf drive program Eis selected, the power of
the seat heating is reduced.
Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the ventilation level you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 126).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 88). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
100Seats
Seats, steering wheel and mirrors

Problems with the seat heating / seat ventilation
ProblemPossible causes/consequences andMSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Adjusts the steering wheel electri-
cally
:Adjusts the steering wheel height
;Adjusts the steering wheel position (fore-
and-aft adjustment)
iFurther related subjects:
REASY-ENTRY/EXIT feature (Ypage 102)
RStoring settings (Ypage 106)
Steering wheel heating
Switching on/off
Steering wheel101
Seats, steering wheel and mirrors
Z